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ON24 Corporate Responsibility

We believe digital can help customers achieve their long-term sustainability goals and reduce their carbon footprint and energy use.

Our Vision

Offices & Sustainable Sourcing

ON24 aims to lease office space with high environmental standards. Our company headquarters in San Francisco at 50 Beale Street is LEED Platinumrated. Our office space in London at 210 Pentonville Road has a BREEAM rating of “excellent” and our office space in Sydney at 309 Kent Street achieved a 5.5 star NABERS energy rating and a 5.5 star NABERS water rating.

We are reducing business wastage by removing our reliance on paper and other single-use products in our premises, and by choosing sustainable office supplies – such as those with certifications from the Forest Stewardship Council or the Staples Eco-IDTM – wherever possible.

We want our people to keep electronic records instead of paper records. It’s one of the best ways we can reduce paper usage and get rid of the requirement for off-site paper storage.

We are working to eliminate single-use plastic cups and utensils from ON24’s offices, and instead increase access to compostable and reusable kitchen supplies. Just as importantly, we are encouraging our teams to recycle paper, glass, hard plastic, aluminum, tin cans, and cardboard, and reject plastic bottles in favor of refills from our on-site water coolers.

Read more about the commitments we’re making to improve the environmental performance of our business in our Environmental Policy.

 

Travel & Events

Employees live and work around the globe. For employees that choose to work in an office, they can take advantage of ON24’s Commuter Benefit Plan, which makes taking public transportation to work the more attractive and cost-effective option for our employees.

Our offices are all located near key stations and public transportation hubs and many of our offices provide end-of-trip amenities like secure bike storage, showers, and locker rooms.

We work hard to keep events more sustainable by conserving resources, reducing waste, and encouraging our attendees to do the same. Employees are encouraged to reduce nonessential business travel through the use of technologies such as video conferencing.

 

 

Technology

We use energy-efficient IT equipment and prefer to invest in products that carry reputable certifications or labels such as Energy Star. We also responsibly dispose of our IT equipment through vendors like GreenCitizen, a certified and trusted ITAD provider and electronics recycler. 

We’ve chosen to partner with Google, and Microsoft Azure as our cloud service platform providers because their commitments to sustainability will ultimately help us further reduce our carbon footprint. Google became the first major company to be carbon neutral and was the first company to achieve 100% renewable energy. They have pledged to run on carbon-free energy at all their data centers by 2030. Microsoft Azure has committed to use 100% renewable energy by 2025, be water positive by 2030, and obtain a zero-waste certification by 2030.

We’ve also chose to utilize data centers that share our goal in minimizing our impact on the environment. One of our U.S. data centers achieved 100% renewable energy coverage for their U.S. colocation business in 2020, while our EU data center achieved 100% renewable energy coverage that same year.

 

 

Privacy & Data Protection

ON24 takes comprehensive measures to protect its infrastructure, network, and applications. We have a multitude of layered controls in place to maintain confidentiality, integrity, and availability of systems, data, and services based on the COSO framework. We perform SOC 2 Type II audits of these controls and external penetration testing against the ON24 platform.

An integral part of data protection also requires building and fostering a culture of security and privacy awareness. All ON24 employees and contractors with access to our systems are required to agree to security policies to obtain access to ON24’s systems. Employees also take part in mandatory annual security awareness and data privacy training. For more information see our Platform Security page.

We are dedicated to helping our customers comply with the GDPR, the CCPA, and other applicable privacy and data protection laws.  For more information, please visit our Privacy Center, which may be updated based on changes to applicable privacy and data protection laws.

 

Human Rights

We are committed to engaging in business practices to combat slavery and human trafficking, and we are committed to ensuring transparency within our business. For more information on ON24’s commitment to protecting human rights, please see our Human Rights Policy and our Modern Slavery Statement.

 

Diversity, Equity & Inclusion

Diversity, equity, and inclusion (DEI) are integral to ON24’s mission. At ON24, we are committed to creating an inclusive environment for all our employees. We strive to build a team of talented and collaborative employees who bring a diversity of backgrounds, skills, and experiences to the organization. This diversity makes us more creative, innovative and customer centric. Perhaps even more importantly, we must also have an inclusive workplace where everyone feels welcome to express their ideas to truly realize the benefit of this diversity.

ON24 is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race (including hair texture and protective hair styles), color, national origin, ethnicity, ancestry, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religion, religious creed, disability (mental or physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age (40 and over), marital status (including registered domestic partnership status), sexual orientation, military or veteran status, denial of family and medical care leave, or any other characteristic protected by federal, state or local law. Our management team is committed to this approach and equitable treatment in all aspects of employment, including with respect to recruitment, hiring, placement, opportunities, promotion, transfer, training, compensation, benefits, and employee activities.

 

Board Governance

As an established group of industry leaders, ON24’s Board of Directors brings invaluable expertise to help propel ON24 growth and success. For more information on our Board Members, please visit our Board of Directors page.

 

Training

Our goal is to conduct our business with integrity. All employees, at hire and on an annual basis, are presented with our Code of Business Conduct & Ethics and are expected to internalize it and affirmatively indicate their acknowledgement of its importance. 

We also deliver regular training on additional topics like insider trading, security awareness, privacy & data protection, anti-corruption, anticompetition, and harassment prevention.

 

Whistleblower Hotline

ON24 maintains a globally accessible whistleblower hotline where anyone can anonymously report any concerns they may have about misdeeds or ethical issues. Please see our Code of Business Conduct & Ethics for more information.