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Event Specialist – Part Time

United States - Charlotte

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

The ON24 Event Specialist role is responsible for the delivery of customer events using ON24’s virtual product suite. Event Specialists manage live events, customer training, and event troubleshooting/escalation. This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

Responsibilities

• Use ON24’s virtual product suite to set up webinar and virtual event elements such as registration pages, emails, content, locations, surveys, archives and other event elements
• Coordinate with Event Managers to manage the delivery of key event related elements
• Perform event related tasks, such as conference bridge scheduling, work order processing, data input, answering event audience member inquiries, location design edits and custom reports generation
• Work in a client facing capacity to provide live webinar & virtual show monitoring and platform trainings
• Perform other webinar and virtual event related activities as necessary

Required Experience

• Strong technical skills and some knowledge of HTML and/or CSS
• Experience with Adobe Photoshop and Microsoft Office suite

Essential Skills

• Well organized and able to provide high quality work 100% of the time
• An interest in learning about virtual events technologies and services
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment
• Sense of urgency to provide a rapid response to client requests
• Ability to communicate effectively

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

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Team Lead, Sr. CSM

Australia - Sydney

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ON24 is looking to hire a Team Lead, Sr. CSM to provide leadership and support to CSMs and customers in the APAC Region.  This includes provision of strategic consultation to ON24 strategic clients including developing and maintaining professional relationships, ensuring that clients receive the highest quality of service, and supporting the sales teams on renewals, upsells and expanding with existing customers.

 JOB RESPONSIBILITIES

• Manage and provide escalation and support for CSMs in your group
• Manage and develop existing strategic accounts.
• Manage and support ppl in your team 
• Plan and execute client engagements and act as client point-of-contact for project related issues and concerns.
• Oversee internal event teams and resources to ensure project timelines and client expectations are met.
• Work closely with the Sales team to secure add-on and renewal business.
• Responsible for reporting Churn and Downsell metrics to the VP of Customer Success
• Work with CSM and AMs to manage and reduce Downsell and Churn by driving utilization and showing value in the ON24 products
• Interface with Sales and G&A to resolve contract issues, to obtain appropriate fees associated with additions or changes in service(s), and to ensure that clients are billed correctly.

ESSENTIAL EXPERIENCE

• At least 6 years of Customer Success Management experience in a high-tech environment.
• At least 5 years of people management experience, managing teams of 5 or more
• A bachelor's degree in Business, Computer Science, Information Systems, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

ESSENTIAL SKILLS

• Outstanding customer service, sales support, people and project management skills.
• Experience in business development activities
• Proven client communication skills
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint.
• Excellent organizational, planning, presentation, and communication skills.  The ability to work effectively with all levels of the organization, and the ability to meet deadlines.

“NICE TO HAVE” SKILLS

• An understanding of live and on-demand streaming media technologies.
• Experience within audio and video production or related field.

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Engineering Manager, Front-End

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a manager, you will being be leading a distributed team of front-end engineers across multiple products. The team owns the frontend stack for two of our most visible products. You will be responsible for the growth of the team members and the technology roadmap for these products.

Responsibilities:

• Manage performance and growth of the team
• Propose & implement practices to grow technology aptitude of the team.
• Participate with senior management in developing a long-term technology roadmap and modernize the technology stack.
• Work with product management team to define quarterly release goals.
• Contribute and collaborate with the team to architect and implement major technology initiatives
• Establish development practices to improve software quality and pace of development
• Provide technical leadership and mentoring to developers
• Contribute to risk identification and risk mitigation strategies associated with the architecture
• Evangelize and advocate for better technologies and tools

Required Skills:

• Self-starter, proactive, positive, creative, and flexible
• Deep understanding of frontend development landscape
• 3+ years engineering leadership experience
• Experience leading projects involving migration of technology stack
• Proven experience in mentoring team members
• 8+ years of frontend development experience using modern JavaScript frameworks like React/Angular
• Experience designing and developing using Node.js & NPM modules
• Experience working with video streaming protocols like MPEG-DASH, HLS, WebRTC
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Education:

• Bachelor’s degree in computer science or equivalent

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Sr. Front-End Engineer

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Build web applications optimized for mobile and tablet devices using the new HTML5 and related standards (CSS3, SVG).

• Implementing complex UI components in a fast-paced agile environment.

• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• Self-starter and passionate individual.
• 6+ years of development experience in front-end infrastructure.
• Experience with one or more front end frameworks or libraries like React (preferred), Angular, Vue or Backbone.
• Experience with task manager like webpack, grunt or gulp.
• Understanding and experience implementing different programming paradigms.
• First-hand experience in optimization techniques.
• Experience with unit testing.

• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Bonus 

• Experience designing and developing Node.js and NPM modules.

• Experience with video streaming protocols like MPEG-Dash, HLS and WebRTC is a big plus.
• Past experience defining GIT-based development.
• Experience with web-sockets. 
• JavaScript typecasting libraries like TypeScript or FlowType. 

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Network Engineer

United States - San Francisco

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We are looking for an individual to help our senior Network Engineer in the support of our production SaaS-based webcasting service’s networking infrastructure.  The ideal individual will be a strong technical contributor, a team player with strong communication skills, eager to learn new technologies and embrace new initiatives and have the troubleshooting skills and grace under pressure to handle urgent production issues. 

ON24 is the largest provider of data-driven marketing webinar services on the Internet today.  Our network environment includes a mix of transaction processing and media/stream distribution; a variety of challenging network conditions.  The entire configuration is deeply redundant, designed and operated for 100% uptime.  We operate two data centers providing instantaneous failover of processing; a fully meshed network carrying high volume video from encoding facilities to data centers; multiple backbone connections using BGP. 

We’ll expect you to support, monitor and document the existing infrastructure, participate in new projects, help in enhancements of our network infrastructure and provide recommendations for architectural/ system/process improvements.

San Francisco Bay Area candidates only

Responsibilities:

• Manage current systems including Cisco routers and switches, 10GigE wide area links, Cisco ASA Firewall/IDS/IPS/VPN, and Production VoIP facilities using Cisco CM, CUBE with SIP, and Asterisk.
• Support of core network services, including SIP, DNS, SMTP, SNMP services. Support of production uses of media services, and CDNs used for delivery.
• Monitoring and load visualization facilities, currently based on Netflow/sFlow and SNMP protocols. We currently use SolarWinds for network infrastructure monitoring.
• Troubleshoot and analyze network issues using Wireshark, tracedumps etc.
• Routing processes (BGP, OSPF and EIGRP) and backbone connectivity in a multi-homed configuration.
• Address emerging requirements for services and capacity, designing and deploying network solutions. Engage and negotiate with data center, telco, infrastructure and security vendors.
• Security infrastructure, including IDS/IPS and vulnerability management using QUALYS and facilitate client security reviews.
• ITIL based Change Management in a framework that keeps all parties involved and informed including keeping network diagrams and procedural documentation up to date.
• Process improvement.

Requirements:

• BS degree or equivalent experience.
• 2-3 years progressively responsible network engineering/operations experience.
• Experience in a disciplined, high availability data center environment and data center relocations.
• Experience and knowledge of TCP/IP, IPsec, STP, HSRP, Inter-VLAN routing, and NAT.
• Experience with external and internal routing protocols, primarily: BGP, OSPF, and EIGRP.
• Understanding of Cisco switches and routers, including but not limited to: Cisco Catalyst, Nexus switches and ASR routers.
• Understanding of network and system security principles and techniques (e.g. separation of the Enterprise and Production network segments from a security standpoint.).
• Proficiency with Unix and Windows server environments; ability to handle scripting tasks common in system management applications (preferably python and shell).
• Willing to handle trouble at night (although the stability of the environment means calls are rare).
• Willing to handle maintenance at times that are driven by the availability requirements (occasional weekend change implementation).

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Windows Systems Administrator

United States - San Francisco

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JOB RESPONSIBILITIES

• Responsible for system lifecycle, day-to-day tickets, building, troubleshooting, and operating corporate IT systems.
• Participation in cross-functional projects from conception through deployment.
• Ongoing support of our global corporate infrastructure to unsure best end user experience.
• Prioritize, multitask and work on simultaneous projects within IT department.
• Participate in internal IT projects that help scale the environment, help implement best practices, and improve our overall methodology.
• Provide Tier 1, 2 and 3 support for internal and remote employees through phone, IM, e-mail, and in-person utilizing our HelpDesk ticketing system.
• Off hours work will occasionally be required. 

ESSENTIAL EXPERIENCE

• BS degree or equivalent with 2-4 years of previous System Administration or similar in a corporate environment is required.
• Knowledge of systems and, administration, as well as a thorough understanding of installation, testing methodologies and troubleshooting techniques is required.
• Experience in running key components of the corporate architecture in a global environment is required.
• Experience with Microsoft Office 2016, Active Directory, Print Services, TCP/IP, DHCP, Group Policy, Windows Firewall, DNS, WiFi, and WSUS is required.
• Knowledge of Office365/Azure is required.
• Experience with VMware hypervisor is required.
• Experience with Windows 7/10, Server 2008/R2, Server 2012/R2, Server 2016 is required.
• Experience creating solid documentation is preferred.
• Experience with PowerShell/PowerCLI is preferred.
• Knowledge of Exchange, Skype, Teams and SharePoint is preferred.
• Hardware Experience with Dell, HP and Cisco UCS is preferred.
• Experience with OSX is a plus.
• Storage experience with large data sets using EMC VNX, NIMBLE AF storage and/or other SAN arrays is a plus.
• Experience with Symantec ITS (Altiris) is a plus.
• Experience with Check_MK, Nagios, and/or other monitoring solutions is a plus.

ESSENTIAL SKILLS

• Ability to learn quickly to tackle new and technically complex problems with courage and tenacity.
• Ability to work in a fast-paced environment with changing needs and requirements.
• Must have demonstrated ability to approach emerging problems quickly and with flexibility.
• Patience and the ability to work with different teams and departments. 
• Must be a detail-oriented and organized thinker who is goal-oriented with effective communication and customer service skills.
• Must be willing to work with IT team to design, deploy and maintain our ON24 infrastructure

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Sales Director - DACH

Germany - Hamburg

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Job Description:

As a German New Business Sales Director, you will be responsible for selling to new enterprise organizations in the DACH region, supported by a dedicated Sales Development Representative and EMEA Marketing. We offer an attractive benefits package (including stock options) and new hires will receive on-board training at our headquarters in San Francisco. The EMEA Head Office is located in Kings Cross, London. This position will be based in region.

Responsibilities

• Consistently meeting and exceeding quota through selling to new enterprise customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other own prospecting activities
• Maintaining the CRM database and accurately forecasting.

 Required Skills/Experience

• 5+ years of B2B enterprise software sales experience (preferably SaaS) in the DACH region
• Confidence engaging with and navigating Enterprise prospects
• A skilled negotiator with strong commercial acumen
• Be able to demonstrate accountability, organization and drive
• Confident self-starter, comfortable to operate remotely and in a small team.
• Strong communicator, persistent and determined.
• Experience selling to Marketing DMU would be highly advantageous
• Fluent in English and German languages
• Educated to degree level as a minimum.

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SDR - Expansion APAC

Australia - Sydney

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Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

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Account Executive, Mid-Market (Midwest)

United States - Remote

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

*Legal Authorization to work in the U.S is required. ON24 may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.

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Account Executive

Australia - Sydney

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Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

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Director of Sales, North America Enterprise Expansion

United States - San Francisco

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This leader will leverage existing relationships with contacts in key top accounts to uncover new opportunities.  This is an excellent opportunity for an experienced, high-energy individual who enjoys prospecting and has demonstrated hunter sales experience and DNA focused on Fortune 500 companies.

This role requires a highly organized and disciplined individual who is comfortable interfacing with a diverse audience, ranging from marketing to corporate IT and ability to tailor messaging accordingly. The perfect candidate will have a solid background in account-based marketing and demand generation tactics for large enterprises.

Job Responsibilities

• Lead and manage a direct National Enterprise Sales Team consisting of 6 to 8 individuals to success
• Achieve team quota and pipeline targets on monthly, quarterly and annual basis
• Leverage relationships in an assigned set of existing enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Provide team members with expert guidance to better qualify, understand customers’ needs, use cases and path to successful closure on deals. 
• Partner with ON24s executive team on executive outreach to VP- and C-level contacts on the targeted accounts, including assisting on long-term account strategy.
• Partner with ON24s renewals team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Identify and implement opportunities to improve sales processes, drive accountability, and raise the standard of team performance to increase revenue generation and customer satisfaction.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel as required. Approximately 30% travel within United States.

Requirements

• Minimum 5 years of direct sales experience, SaaS sales experience required.
• Minimum 5 years of sales management experience managing tenured and newly hired sales reps. 
• 2+ years of selling experience into marketing departments required.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations.
• Strong marketing technology and industry knowledge.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

Characteristics:

• A rain maker and a deal maker who collaborates with extended team.
• Expertise in strategic account management including annual account planning, interfacing with delivery teams, RFP response, and ongoing targeted account marketing.
• Ability to converse in a professional and knowledgeable manner on various industry topics and internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity.
• Drive to succeed and finds a way to get the team to succeed.

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Account Executive, Mid-Market

United States - San Francisco

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

*Legal Authorization to work in the U.S is required. ON24 may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.

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Sales Development Intern

United States - Charlotte

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As a Sales Development Intern, a typical day might include:

• Utilizing ON24 use cases to research net new prospects to expand our existing base for the Acquisition & Global Expansion team.
• 90% research and 10% miscellaneous tasks such as marketing campaign support.
• Continuing to build, validate and maintain data hygiene within our extensive customer and prospect contact database.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.

 This Job Might Be Fore You If You Are:

• Detail oriented, with strong analytical and problem-solving skills.
• A self-starter with the ability to work efficiently and with minimal supervision.
• Self-driven, self-disciplined individual.
• Organized and have the ability to multi-task.
• Outstanding with communication and presentation skills and are comfortable interacting with colleagues in a professional and helpful manner.
• Excellent with interpersonal skills and ability to work within a team-oriented environment.
• Actively pursuing Bachelor’s degree in Marketing or Business.

 Bonus Points For:

• Knowledge of CRM systems, Salesforce.com.
• Knowledge of Marketo or other marketing automation systems.
• Knowledge of Discover.org, LinkedIn Sales Navigator, ZoomInfo, Data Fox

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Account Executive, Expansion (High Growth)

United States - San Francisco

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The Account Executive, Expansion (Commercial) Sales role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel, as required, to meet prospects and customer face-to-face. Approximately 10-15% travel.

 Required Experience 

• 3-5 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

 Essential Skills

•  Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

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Deal Desk Analyst

United States - San Francisco

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JOB SUMMARY

This critical position is responsible for providing support to the Sales organization, allowing for increased sales productivity. Success in this hands-on position will require assisting Sales in the creation, submission, and administration of prospect and customer contracts within Salesforce.com, and reporting contract metrics and statistics.

This position will work closely with people at all levels in the sales, operations, and finance organizations.

JOB RELATIONSHIPS

Reports to: Sr. Director, Global Deal Desk
Organizational Unit: Worldwide Sales


JOB RESPONSIBILITIES:

• Ensure deal conformity through verifying various contract terms for the Global Sales team
• Assist in implementing new tools, templates and processes for the global sales team and sales operations team
• Work with business users and cross-functional teams to identify contract problems, process gaps and assist in on-going process improvements for contract processing
• Support sales team on inquiries and/or questions relating to contract approvals and bookings
• Provide sales team with monthly and ad-hoc training in regards to contracts and contract processes

ESSENTIAL REQUIREMENTS:

• 1-3 years of Sales Operations experience required
• Bachelor's degree in Business or a similar discipline preferred
• Experience with Salesforce and Microsoft Office Suite highly preferred
• Demonstrated ability to build strong working relationships with internal business units
• Ability to work successfully in a fast-paced, ambiguous, high-growth environment

ESSENTIAL SKILLS:

• Excellent verbal and written communication skills
• High attention to detail but possesses the ability to see the big picture
• Strong project management and time management skills

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Sales Development Representative

United Kingdom - London

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The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship Program to learn from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

ON24 Sales is a high-performance environment with the expectation that each SDR will manage their business professionally and continually strive to achieve over quota. Team members who are consistent with their activity, strategy, approach, and attainment of sales performance targets are well compensated.

Responsibilities

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the EMEA region.
• 50% calling marketing-generated (inbound) leads in primarily $100M+ accounts to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 25% calling companies (outbound) to schedule meetings for both the Enterprise and SMB Acquisition sales teams.
• 25% Miscellaneous tasks such as email campaigns, managing LivePerson website chat, and other tasks.

 Required Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• At least 2 years of demand generation or inside sales experience with a technology sales or related organization.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.

Essential Skills

• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, InsideView, Hoovers, Jigsaw, and “standard” inside sales tools.

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Sales Development Representative

United States - Charlotte

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The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition and Expansion organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

Benefits & Perks!

• Competitive base salary + comission (uncapped) + stock options
• 401k Matching plan
• Excellent Health, Medical & Vision Insurance plans
• Monthly catered lunches
• Strong team culture
• Monthly team outings & events
• 15 days of PTO + paid holidays

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Credit and Collection Specialist

United States - San Francisco

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ON24 is seeking a motivated team member for the role of Credit and Collections Specialist. The Credit and Collections Specialist will work well and thrive in a goal-oriented collections department. We are adding customers every day. This group will focus on process and system improvement projects.  

This role is high visibility within ON24. The ideal candidate has experience in Credit and Collections, preferably in the software or high-tech industry. The Credit and Collections Specialist should possess excellent written and verbal communication skills as the position interfaces directly with our customers as well as our sales and customer success teams.

Specific responsibilities include:

• Post daily deposits and credit card payments
• Generate daily cash reports in Excel for the team and management
• Communication with customers daily to ensure timely collection of accounts receivable
• Conduct timely research, analysis and decision making for resolution of disputed items, short/over-payments
• Work with the invoicing team to resolve billing disputes and credit note requests
• Promote strong working relationships between the Credit & Collection functions and all other internal departments
• Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations
• Ensure new customers are well understood.
• Enlist the efforts of sales and customer support when necessary to accelerate the collection process

Requirements:

• 2-3+ years of relevant Accounts Receivable/Credit & Collections experience, preferably in SaaS companies
• Self-motivated and strong problem-solving skills
• Passionate on fully resolving customer issues with a focus on ensuring ON24 is easy to deal with.
• Excellent written and verbal communication skills – ability to compose effective and accurate correspondence cross-functionally with various internal stakeholders and external customers
• Proficiency in Outlook and Excel required
• Prior experience with ERP tools and systems - Salesforce and NetSuite a plus

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Join our APAC Talent Community

Australia - Sydney

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Join our team and experience ON24!

It's fun to work in a company where people truly believe in what they're doing. At ON24, we are focused on customer success with a core belief that every team member has a customer, either internal or external. We also seek to promote an environment of candor, mutual respect, teamwork, innovation, humility, and giving back to the communities in which we have employees, customers, and partners.

Job Description

The ON24 APAC team continues to hire the best and brightest in the Marketing SaaS space.  Click "apply now" above to join our APAC talent community to stay up to date with the latest jobs and news from the ON24 team!

If you have a successful track record in enterprise SaaS sales as a Solution Consultant (presales), Account Executive, Account Manager, or Customer Success, join our talent community today so you don't miss potential career opportunities with ON24!

About ON24

ON24 is the global leader in webinar-based marketing solutions and we’re growing quickly with tremendous market opportunity. We have 400+ employees and 8 global locations.  

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

Click "apply now" below to join our Talent Community!

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