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Webcast Manager

United States - Charlotte

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 The ON24 Webcast Manager role is responsible for delivery of customer projects on the ON24 Event Management platforms. This includes managing multiple simultaneous projects, coordination of setting up virtual events and training the customer(s) on ON24 product platforms. This role requires a highly detail-oriented individual who is comfortable with project management, interfacing with customers under fast-paced, time-critical timelines and has excellent critical thinking skills.  Customer service, a keen understanding of technology, and thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

Responsibilities

• Create, manage and drive project timelines; ensure deliverables and milestones are met and act as the primary point of contact for customers and project owners.
• Actively participate in strategy discussions; ensuring customers meet program goals and success metrics
• Train customers on the platform(s) within ON24’s product suite
• Providing technical support and guidance during event set up and execution of live events
• Drive client satisfaction with excellent customer service
• Use ON24’s virtual product suite to set up webcast and virtual event elements such as registration pages, emails, content, locations, surveys, archives and other event elements
• Coordinate with Event Managers to manage the delivery of key event related elements
• Perform other webcast and virtual event related activities as necessary

Required Experience

• Bachelor’s degree with minimum two years corporate project management experience
• Experience with Adobe Creative and Microsoft Office product suites
• Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

• Well organized and able to provide high quality work 100% of the time
• An interest in learning about virtual events technologies and services
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment 
• Sense of urgency to provide a rapid response to customer requests
• Ability to communicate and collaborate effectively

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Virtual Events Manager

United States - Charlotte

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The ON24 Virtual Event Manager role is responsible for delivery of customer projects on the ON24 Virtual Environment Management platform. This includes managing multiple simultaneous projects, coordination of setting up virtual environments and training the customer(s) on ON24 product platforms.

This role requires a highly detail-oriented individual who is comfortable with project management, interfacing with customers under fast-paced, time-critical timelines and has excellent critical thinking skills.  Customer service, a keen understanding of technology, and thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

Responsibilities

• Create, manage and drive project timelines; ensure deliverables and milestones are met and act as the primary point of contact for customers and project owners.
• Actively participate in strategy discussions; ensuring customers meet program goals and success metrics
• Train customers on ON24’s Virtual Environment Management platform
• Providing technical support and guidance during project implementations and / or virtual live days
• Drive client satisfaction with excellent customer service
• Use ON24’s virtual product suite to set up webcast and virtual event elements such as registration pages, emails, content, locations, surveys, archives and other event elements
• Coordinate with Event Managers to manage the delivery of key event related elements
• Perform other webcast and virtual event related activities as necessary

Required Experience

• Bachelor’s degree with minimum two years corporate project management experience
• Experience with Adobe Creative and Microsoft Office product suites
• Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

• Well organized and able to provide high quality work 100% of the time
• An interest in learning about virtual events technologies and services
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment 
• Sense of urgency to provide a rapid response to customer requests
• Ability to communicate and collaborate effectively

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Customer Success Manager (Senior)

United States - Remote

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

Additional applications for the ON24 product portfolio include virtual training, talent development and town hall meetings. More than 1,000 enterprises of all sizes rely on ON24, including IBM, CA Technologies, Merck, JPMorgan Chase, Deloitte, Credit Suisse, Ernst & Young and SAP.
 

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and Elite clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms. This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams.

This is a remote position - West Coast. 

Primary Responsibilities

• Successfully execute client engagements and act as client point-of-contact for project related issues
• Must be able to consistently meet project timelines and ensure client expectations are met and exceeded
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Assist with the renewal process for annual renewal of accounts
• Conduct frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide client training and support of ON24’s proprietary webcasting platforms 
• Provide process and reconciliation of invoicing for ON24 products and services
• Provide Event Management services as needed
• Provide platform support through use of Support Ticketing System, email and phone

Essential Experience

• At least 4 years of work experience in account management and client communications
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented

Highly Desired Experience

• Experience with audio and video production or related field
• A solid understanding of live and on-demand streaming media technologies combined with a working knowledge of audio/video streaming and codecs
• Must be prepared to work occasional non-standard hours and occasional travel

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Customer Success Support Specialist - Part Time

United States - Charlotte

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Awarded the Charlotte Observer’s Top Places to Work in Charlotte, NC, ON24 is seeking a Customer Service Support Specialist to assist with the setup, execution, and coordination of webcasts and virtual events. This role requires a highly detail-oriented individual who is comfortable interfacing with customers under fast-paced, time-critical situations and has excellent troubleshooting abilities.  Customer service skills and keen understanding of technology are critical components of this role. 

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

Responsibilities

• Use ON24’s virtual product suite to set up webcast and virtual event elements such as registration pages, emails, content, locations, surveys, archives and other event elements
• Coordinate with Event Managers to manage the delivery of key event related elements
• Perform event related tasks, such as conference bridge scheduling, work order processing, data input, answering event audience member inquiries, location design edits and custom reports generation
• Work in a customer facing capacity to provide live webcast & virtual show monitoring and platform trainings
• Perform other webcast and virtual event related activities as necessary

Required Experience

• Strong technical skills and some knowledge of HTML and/or CSS
• Experience with Adobe Creative and Microsoft Office suites

Essential Skills

• Well organized and able to provide high quality work 100% of the time
• An interest in learning about virtual events technologies and services
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment 
• Sense of urgency to provide a rapid response to client requests
• Ability to communicate effectively

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Technical Lead, Front-End

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a technical lead, you will be owning the architecture and technology roadmap for some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Own the design and architecture of multiple projects to enable secure, scalable and maintainable software
• Own the technical roadmap and technical debt elimination, balancing time, resource, and quality constraints to achieve business and strategic goals and requirements
• Provide technical leadership and mentoring to web developers
• Establish development practices to improve software quality and pace of development
• Contribute to risk identification and risk mitigation strategies associated with the architecture
• Evangelize and advocate for better technologies and tools

Required Skills:

• Self-starter, proactive, positive, creative, and flexible
• Deep understanding of frontend development landscape
• 10+ years of frontend development experience using modern JavaScript frameworks like React/Angular/Redux
• 5+ years of experience in a technical leadership position.
• Experience leading projects involving migration of technology stack
• Experience defining GIT-based development workflow.
• Experience designing and developing Node.js & NPM modules
• Experience working with video streaming protocols like MPEG-DASH, HLS, WebRTC
• Hands-on experience using web build, deployment, productivity, caching technologies including Webpack/Chunks, Grunt/Gulp/NPM scripts, Redis/ETag/LocalStorage, etc. is a plus
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills
• Ability to mentor and train developers

Education:

• Bachelor’s degree in computer science or equivalent

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Technical Lead, Back-end

United States - San Francisco

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Technical Lead, Backend Platform

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a technical lead, you will be owning the architecture and technology roadmap for some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple timezones.

Responsibilities:

• Own the design and architecture of multiple projects to enable secure, scalable and maintainable software
• Own the technical roadmap and technical debt elimination, balancing time, resource, and quality constraints to achieve business and strategic goals and requirements
• Provide technical leadership and mentoring to developers
• Establish development practices to improve software quality and pace of development
• Contribute to risk identification and risk mitigation strategies associated with the architecture
• Evangelize and advocate for better technologies and tools

Required Skills:

• Self-starter, proactive, positive, creative, and flexible
• Deep understanding of technology landscape for microservices and containerization architectures
• Experience building SaaS-based web application using Java Enterprise technology stack
• 4+ years of experience in a technical leadership position.
• Proven track record in leading migration effort towards microservices architecture
• Experience building highly scalable web application using caching solutions like Oracle coherence, EH cache
• Experience designing software solutions for hybrid data center environments (cloud and on-premise deployment)
• Experience working with Azure or AWS’s cloud offering
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills
• Ability to mentor and train developers

Education:

• Bachelor’s degree in computer science or equivalent

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Sr. Back-End Engineer

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Help design and build web application using Java Enterprise development stack
• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• 7+ years of development experience using Enterprise Java technology stack
• Advanced knowledge of JEE technologies with emphasis on JPA and JDBC.
• Ability to write complex SQL and tune them for optimal performance
• Experience with web application framework such as Spring.
• Experience with caching frameworks such as coherence, EH cache etc.
• Should be a good team player and willing to work in the fast-paced environment.
• Eager to learn fast-changing technologies and convert those ideas into implementation.
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Plus

• Experience with microservice architecture and development philosophy
• Hands-on experience developing solutions for cloud deployment
• Working knowledge of front-end technologies like HTML5, CSS, JS

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Sr. Salesforce.com Developer

United States - San Francisco

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Sr. Salesforce.com Developer will be responsible for developing and maintaining the company's Customer Relationship Management (CRM) business applications (Salesforce.com, third-party apps, and custom Force.com applications).  This individual must possess strong technical skills as well as CRM administration skills.  The candidate must have experience with large CRM and Salesforce.com implementations, from sales contact/opportunity management, customer service integration to invoicing and client portals.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS

• Review technical specifications and adapt those requirements into a Force.com application.
• Design and develop salesforce.com applications using Apex, Visualforce, Lightning, and UI related coding technologies.
• Interact with Salesforce administrators and senior developers to design application modules using object-oriented design methods.
• Participate in code-review sessions to identify potential problem areas and suggest alternative solutions.
• Understands SFDC configuration and technical features and capabilities
• Support custom salesforce.com projects and ongoing support/maintenance activities related to SFDC
• Conduct analysis of existing business processes and recommend process improvements
• Architect mass and recurring data imports and manipulations as required
• Streamline system functionality standards such as naming conventions, etc.   
• Identify and resolve data integrity issues
• Improve usability and design of all systems/apps and document release notes.
• Stay abreast of improvements in CRM system capabilities and business processes

REQUIRED KNOWLEDGE & SKILLS

• Prior Salesforce.com Administration and 2-3 years Visualforce/Apex development experience is a must.
• 3-5+ years work experience as a software developer, architect, consultant, and/or database modeling for relevant web technologies
• Disciplined self-starter, able to be highly productive both working alone and in close collaboration within a team
• Passionate and knowledgeable about exploring and experimenting with the latest app dev technologies
• Strong technical background and application development experience, including solid app dev abilities on Force.com
• Proficient in Microsoft Office tools
• Excellent oral and written presentation and documentation skills
• Must work well in a team-oriented environment as well as independently
• Ability to work creatively and analytically in a problem-solving environment
• Excellent attention to detail and timely delivery.

DESIRED KNOWLEDGE & SKILLS

• Experience with Salesforce.com Apex, Triggers, Visualforce
• Database and/or data modeling experience
• com Admin and Developer Certification
• Java/J2EE experience is a plus.
• One or more projects using Lightning Development Framework is a plus.

EDUCATION

• Bachelor’s degree in relevant discipline (e.g. MIS,Computer Science) preferred

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Sr. Front-End Engineer

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Build web applications optimized for mobile and tablet devices using the new HTML5 and related standards (CSS3, SVG).

• Implementing complex UI components in a fast-paced agile environment.

• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• Self-starter and passionate individual.
• 6+ years of development experience in front-end infrastructure.
• Experience with one or more front end frameworks or libraries like React (preferred), Angular, Vue or Backbone.
• Experience with task manager like webpack, grunt or gulp.
• Understanding and experience implementing different programming paradigms.
• First-hand experience in optimization techniques.
• Experience with unit testing.

• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Bonus 

• Experience designing and developing Node.js and NPM modules.

• Experience with video streaming protocols like MPEG-Dash, HLS and WebRTC is a big plus.
• Past experience defining GIT-based development.
• Experience with web-sockets. 
• JavaScript typecasting libraries like TypeScript or FlowType. 

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Engineering Manager

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a manager you will be responsible for full-stack development team responsible for one of our most visible applications. These applications get >2 million monthly hits (and growing!) and have direct impact on ON24’s Webcasting business.

Responsibilities:

• Manage performance and growth of full-stack team of engineers
• Propose & implement practices to grow technology aptitude of the team.
• Participate with senior management in developing a long-term technology roadmap and modernize the technology stack.
• Work with product management team to define quarterly release goals.
• Contribute and collaborate with the team to architect and implement major technology initiatives
• Establish development practices to improve software quality and pace of development
• Provide technical leadership and mentoring to developers
• Contribute to risk identification and risk mitigation strategies associated with the architecture
• Evangelize and advocate for better technologies and tools

Required Skills:

• Self-starter, proactive, positive, creative, and flexible
• 5+ years engineering leadership experience managing a distributed full-stack team
• Prior experience as Technical Lead/Architect is a plus
• Deep understanding of technology landscape for microservices, containerization architectures, SaaS web applications, Video streaming technologies
• 10+ years of hands-on experience designing and developing highly scalable web applications using Java enterprise stack (or similar backend technologies) and Web technologies (JS, CSS, HTML5)
• Experience of designing/developing services for cloud platforms (Azure, AWS)
• Excellent written and verbal communication skills
• Ability to mentor and train developers

Education:

• Bachelor’s degree in computer science or equivalent

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Senior Systems Engineer (Streaming Media)

United States - San Francisco

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JOB RESPONSIBILITIES

• Responsible for the full system lifecycle from scoping, design, development, operating and production of media and IT systems.
• Architect highly scalable, available media and production systems of varying complexity and scope.
• Participation in cross-functional projects from conception through deployment and support.
• Prioritize, multitask and work on simultaneous projects within IT.
• Participate in internal projects that help scale the environment, implement best practices, and improve our methodology.
• Provide Tier 3 support and mentor other team members.
• On-call/off hours work is required at times due to required maintenance windows.
• Assure 24/7/365 systems availability.

ESSENTIAL EXPERIENCE

• BS degree or equivalent with 6-8 years of previous System Engineering or similar in a production environment is required.
• Expert-level knowledge of systems and infrastructure design, administration, and coding techniques, as well as a thorough understanding of installation, testing methodologies and troubleshooting techniques.
• Experience owning a key component of a systems architecture in a production environment.
• Experience designing and implementing secure, scalable, highly available infrastructures both on premise and in AWS and Azure.
• Knowledge of scaling streaming media delivery and SaaS platforms.
• Experience with Wowza Streaming Engine implementation and administration is key and required.
• Experience with Adobe & Flash Media Server is required.
• Experience with Windows Server 2008/R2, Server 2012/R2, Server 2016 is required.
• Working experience with Linux, preferably RHEL/Centos is preferred.
• Experience with VMware hypervisor is required.
• Experience with PowerShell/PowerCLI and Shell is required.
• Must know GPU technologies like Intel QuickSync and CUDA.
• Storage Experience with EMC VNX, NIMBLE AF storage and other SAN arrays is a plus.
• Hardware Experience with Dell, HP and Cisco UCS is preferred.

• Experience with Check_MK, Nagios, Munin and/or other monitoring solutions is a plus.
• Experience creating solid documentation is required.

ESSENTIAL SKILLS

• Ability to learn quickly to tackle new and technically complex problems with courage and tenacity.
• Ability to work in a fast-paced environment with changing needs and requirements.
• Must have demonstrated ability to approach emerging problems quickly and with flexibility.
• Patience and the ability to work with different teams and departments. 
• Must be a detail-oriented and organized thinker who is goal-oriented with effective communication and customer service skills

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Network Engineer

United States - San Francisco

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We are looking for an individual to help our senior Network Engineer in the support of our production SaaS-based webcasting service’s networking infrastructure.  The ideal individual will be a strong technical contributor, a team player with strong communication skills, eager to learn new technologies and embrace new initiatives and have the troubleshooting skills and grace under pressure to handle urgent production issues. 

ON24 is the largest provider of data-driven marketing webinar services on the Internet today.  Our network environment includes a mix of transaction processing and media/stream distribution; a variety of challenging network conditions.  The entire configuration is deeply redundant, designed and operated for 100% uptime.  We operate two data centers providing instantaneous failover of processing; a fully meshed network carrying high volume video from encoding facilities to data centers; multiple backbone connections using BGP. 

We’ll expect you to support, monitor and document the existing infrastructure, participate in new projects, help in enhancements of our network infrastructure and provide recommendations for architectural/ system/process improvements.

San Francisco Bay Area candidates only

Responsibilities:

• Manage current systems including Cisco routers and switches, 10GigE wide area links, Cisco ASA Firewall/IDS/IPS/VPN, and Production VoIP facilities using Cisco CM, CUBE with SIP, and Asterisk.
• Support of core network services, including SIP, DNS, SMTP, SNMP services. Support of production uses of media services, and CDNs used for delivery.
• Monitoring and load visualization facilities, currently based on Netflow/sFlow and SNMP protocols. We currently use SolarWinds for network infrastructure monitoring.
• Troubleshoot and analyze network issues using Wireshark, tracedumps etc.
• Routing processes (BGP, OSPF and EIGRP) and backbone connectivity in a multi-homed configuration.
• Address emerging requirements for services and capacity, designing and deploying network solutions. Engage and negotiate with data center, telco, infrastructure and security vendors.
• Security infrastructure, including IDS/IPS and vulnerability management using QUALYS and facilitate client security reviews.
• ITIL based Change Management in a framework that keeps all parties involved and informed including keeping network diagrams and procedural documentation up to date.
• Process improvement.

Requirements:

• BS degree or equivalent experience.
• 2-3 years progressively responsible network engineering/operations experience.
• Experience in a disciplined, high availability data center environment and data center relocations.
• Experience and knowledge of TCP/IP, IPsec, STP, HSRP, Inter-VLAN routing, and NAT.
• Experience with external and internal routing protocols, primarily: BGP, OSPF, and EIGRP.
• Understanding of Cisco switches and routers, including but not limited to: Cisco Catalyst, Nexus switches and ASR routers.
• Understanding of network and system security principles and techniques (e.g. separation of the Enterprise and Production network segments from a security standpoint.).
• Proficiency with Unix and Windows server environments; ability to handle scripting tasks common in system management applications (preferably python and shell).
• Willing to handle trouble at night (although the stability of the environment means calls are rare).
• Willing to handle maintenance at times that are driven by the availability requirements (occasional weekend change implementation).

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Product Marketing Manager

United States - San Francisco

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ON24 is on a mission to redefine how organizations engage with their audiences, powering interactive experiences that help people connect on a more human level and make smarter business decisions.

Through the ON24 Engagement Platform, our customers can create live, on-demand and personalized digital content experiences that deliver actionable intelligence and integrate it across their operations. Informed by more than a billion engagement minutes — including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources — marketers drive more revenue from ON24 Engagement than any other marketing channel. Headquartered in San Francisco, ON24 has a global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.

Product Marketing at ON24 acts as the conduit between marketing, sales and product. We are building a team of resourceful, agile and entrepreneurial-minded people to directly impact the success of our platform and champion our vision and product innovation.

The Product Marketing Manager will be responsible for an array of activities and deliverables and will ensure the advancement of product sales and customer adoption. The product marketing manager will also be charged with working cross-functionally with the extended marketing team, sales and product management to develop engaging marketing programs that will reach the target audience for each product and impact sales revenue.

Responsibilities

• Analysis/Research/Reporting
  • Market research and validation
  • Product usage reporting and analysis
  • Competitive research across our suite of products
• Messaging/Positioning/Collateral
  • Develop and maintain product messaging and positioning
  • Work closely with the sales enablement team to create content and collateral that support the sales cycle
  • Work with the extended marketing team to develop necessary product content (case studies, videos, website copy and blog posts) and manage on-going editorial calendars and campaign programs
• Strategy/Program Management
  • Customer advisory boards and beta programs
  • Product release communication and promotion
  • Customer surveys and feedback programs
  • New product launch planning and execution

Skills and Experience

• Bachelor’s Degree in Marketing or related field
• 5+ years marketing experience (product marketing experience preferred)
• Comfortable and able to work cross-functionally
• Proven history of creating and executing effective marketing programs
• Excellent time management and project prioritization skills
• Comfortable using collaboration and CRM tools such as Slack and Salesforce.
• Familiar with marketing automation tools such as Marketo and Pardot

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Account Executive, Expansion

United States - Remote

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The Account Executive, Expansion Sales role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel, as required, to meet prospects and customer face-to-face. Approximately 10-15% travel.

• 3-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

If you find any part of this site inaccessible and need assistance please contact Jobs@ON24.com.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

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Sales Development Representative

United Kingdom - London

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The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship Program to learn from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

ON24 Sales is a high-performance environment with the expectation that each SDR will manage their business professionally and continually strive to achieve over quota. Team members who are consistent with their activity, strategy, approach, and attainment of sales performance targets are well compensated.

Responsibilities

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the West coast sales force.
• 50% calling marketing-generated (inbound) leads in primarily $100M+ accounts to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 25% calling companies (outbound) to schedule meetings for both the Enterprise and SMB Acquisition sales teams.
• 25% Miscellaneous tasks such as email campaigns, managing LivePerson website chat, and other tasks.

 Required Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• At least 2 years of demand generation or inside sales experience with a technology sales or related organization.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.

Essential Skills

• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, InsideView, Hoovers, Jigsaw, and “standard” inside sales tools.

Apply Here

Account Executive, Mid-Market

United States - San Francisco

Apply Here

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

*Legal Authorization to work in the U.S is required. ON24 may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.

Apply Here

Senior Account Manager

United Kingdom - London

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As a Senior Account Manager you will be responsible for managing, renewing and upselling current customers to monthly and quarterly targets.  You will be familiar with Software as a Service (SaaS) and be experienced selling business to business. We offer an attractive benefits package (including private healthcare and stock options) and new hires will undertake onboarding at our head-quarters in San Francisco. The EMEA Head Office is located in Paddington, Central London.

Responsibilities

• Meeting and exceeding quota through renewing and upselling new customers
• Managing approximately 90 customers across a range of industries located within the UK and Europe
• Attending face to face meetings as required
• Maintaining the CRM database and accurately forecasting to the business
• Keep current with all ON24 product information, pricing and contract terms.
• Conduct formal QBR’s alongside client success manager

Required Skills/Experience

• Minimum five years account management experience ideally within SaaS or services sector
• A confident negotiator with commercial acumen
• Be able to evidence ownership, organisation and drive
• Understand how-to  build credibility and trust with customers and forge great relationships 
• Experience selling to Marketing DMU a plus

Working at ON24 you will be working with bright, passionate people who are results driven and team players.  If you possess the required skills and experience and are motivated to accelerate your sales career in a company of great people with a world class offering then we would love to hear from you.

Apply Here

Sales Development Representative (German-Speaking)

United Kingdom - London

Apply Here

The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship Program to learn from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

ON24 Sales is a high-performance environment with the expectation that each SDR will manage their business professionally and continually strive to achieve over quota. Team members who are consistent with their activity, strategy, approach, and attainment of sales performance targets are well compensated.

Responsibilities

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the West coast sales force.
• 50% calling marketing-generated (inbound) leads in primarily $100M+ accounts to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 25% calling companies (outbound) to schedule meetings for both the Enterprise and SMB Acquisition sales teams.
• 25% Miscellaneous tasks such as email campaigns, managing LivePerson website chat, and other tasks.

 Required Experience

• Bi-lingual in English & German
• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• At least 2 years of demand generation or inside sales experience with a technology sales or related organization.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.

Essential Skills

• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, InsideView, Hoovers, Jigsaw, and “standard” inside sales tools.

Apply Here

Account Executive, Mid-Market (Remote)

United States - Remote

Apply Here

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

*Legal Authorization to work in the U.S is required. ON24 may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.

Apply Here

Account Executive, SMB

United States - Charlotte

Apply Here

Position Overview:

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact?  ON24 is celebrating explosive growth (70% YOY) and we’re looking for top performers to join the fun!  As an Account Executive at ON24, you’ll drive new business for our best in class self-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.

Responsibilities:

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct online presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve and exceed individual activity and revenue targets.
• Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

About you:

• A true “hunter” mentality who strives for the close.
• Demonstrated experience driving new business with all levels of contacts within an organization.
• Successful track record of achieving and exceeding quotas.
• Ability to implement and drive sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements. 

Basic Requirements:

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
• SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.

Why ON24:

ON24 is the global leader in webinar-based marketing solutions and we’re growing quickly with tremendous market opportunity.  Our team enjoys Pizza Fridays, perks of ON24’s Culture Club, and participates in Sales Training and our Mentorship Program.  We have 300+ employees and 8 global locations.  

ON24 has a unique six-month mentee/mentor program for all new hires.  New hires are paired up with a tenured and successful member of the ON24 team so that they can hit the ground running from day one.  The program has a structured course that is meant to support each new hire in getting acclimated in their new role as fast as possible, while also bringing each new hire into the culture of ON24 with open arms.

ONward & Upward serves as ON24’s official culture mission for its sales team. The initiative is made up of a senior team of ON24 members that plan quarterly spirit awards, team building events and plenty of surprises throughout the year to reward and recognize all the efforts of our sales and support team!

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

*Legal Authorization to work in the U.S is required. ON24 may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.

Apply Here

Account Executive, Enterprise - (East)

United States - Remote

Apply Here

Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

Apply Here

Account Executive, Enterprise

United States - Dallas

Apply Here

Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

Apply Here

Sr. Account Executive, Enterprise

United States - San Francisco

Apply Here

Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our new Target product into existing customers & new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 3-8 years minimum of direct sales experience at a SaaS company required; selling a B2B solution into marketing, corporate communications, and/or training preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

Apply Here

Account Executive - Enterprise

United Kingdom - London

Apply Here

ON24 is headquartered in San Francisco, California with offices in the US, Europe and Asia and over 400 employees worldwide.  We are a global leader in webinar-based marketing solutions that drive demand generation and customer engagement.  Our cloud-based (SaaS) platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines. Our technology is recognized as market leading and Forrester Research have recognized us as the best in the industry.

Working at ON24 you will be working in great company.  If you meet our requirements and are motivated to accelerate your sales career with a team of great people and world class training then please apply.

Job Description:

As an Acquisition AE you will be responsible for selling to new organizations in the UK, supported by Sales Development Representatives and EMEA Marketing. We offer an attractive benefits package (including private healthcare and stock options) and new hires will be receive onboarding training at our head-quarters in San Francisco. The EMEA Head Office is located in Paddington, London.

Responsibilities

• Meeting and exceeding quota through selling to new customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other sources
• Mapping territories and accounts finding prospects who fit in our Ideal Customer Profile (ICP)
• Maintaining the CRM database and accurately forecasting

Required Skills/Experience

• Demonstrable B2B software sales experience (preferably SaaS) in the EMEA region
• Experience engaging with and navigating Enterprise prospects
• A Skilled negotiator with strong commercial acumen
• Be able to demonstrate ownership, organization and drive
• Experience selling to Marketing DMU highly advantageous
• Experience selling a Marketing software is a plus

Apply Here

Sales Development Representative

United States - Charlotte

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The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition and Expansion organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

Benefits & Perks!

• Competitive base salary + comission (uncapped) + stock options
• 401k Matching plan
• Excellent Health, Medical & Vision Insurance plans
• Monthly catered lunches
• Strong team culture
• Monthly team outings & events
• 15 days of PTO + paid holidays

Apply Here

Credit and Collections Analyst

United States - San Francisco

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ON24 is seeking a motivated team member for the role of Credit and Collections Analyst. The Credit and Collections Analyst will work well and thrive in a goal oriented collections department. We are adding customers every day. This group will focus on process and system improvement projects.  
The ideal candidate has experience in Credit and Collections, preferably in the software or high-tech industry. The Credit and Collections Analyst should possess excellent written and verbal communication skills as the position interfaces directly with our customers as well as our sales and customer success teams.

Location: This position is based out of the San Francisco, CA office. 

Responsibilities:

• Heavy contact and communication with customers on a daily basis to ensure timely collection of accounts receivable
• Conduct timely research, analysis and decision making for resolution of  disputed items, short/over-payments
• Work with the invoicing team to resolve billing disputes and credit note requests
• Promote strong working relationships between the Credit/Collection function and all other internal teams, especially Sales, Operations, Cash Applications and Order Management
• Notify management of write-off concerns and provide write-off recommendations
• Identify opportunities for improvement order-to-cash issues that impede cash collections
• Review orders on credit hold and take appropriate action to ensure delivery dates met
• Initiate and maintain complete, accurate and updated records of contacts, collection activities and account reconciliations
• Ensure new customers are well understood.
• Enlist the efforts of sales and customer support when necessary to accelerate the collection process

Requirements: 

• 3-5+ years of relevant Accounts Receivable/Credit & Collections experience, preferably in SAAS companies
• Self-motivated and strong problem solving skills
• Passionate on fully resolving customer issues with a focus on ensuring ON24 is easy to deal with.
• Excellent written and verbal communication skills – ability to compose effective and accurate correspondence cross-functionally with various internal stakeholders and external customers
• Proficiency in Outlook and Excel, required
• Prior experience with ERP tools and systems (Salesforce and NetSuite a plus)

Apply Here

Director, Product Management

United States - San Francisco

Apply Here

ON24 is currently looking for a Director, Product Management to drive the design and delivery for our line extensions into vertical specific product lines. Moving beyond Marketing use cases, ON24 is seeing significant traction in Continuing Education, Corporate Communication, SMB, and various other segments. This position will work directly with the Head of Product, and spend time on identifying the buyer persona, developing the appropriate pricing, packaging, promotion strategy, as well as be Product Owner in SCRUM teams to execute on the overall Product Vision.

Responsibilities:

• Impact: Product Management on the ON24 Webinar Platform, working closely with design, QA, and owning management of the entire lifecycle of the products from inception, delivery, to continuous iterations
• Collaboration:Managing internal and customer facing relationships to drive adoption, requirements, marketing, and support

 Requirements:

• Minimum 3-5 years of product management experience in a SaaS Company
• BA/BS required, MBA a plus
• Product marketing and Pricing Strategy experience a plus
• Ability to work cross-functionally in a product management team and influence others within the company and outside
• Understanding of MVP and strong belief in lean product development methodologies
• Defining product roadmaps and delivering customer value iteratively
• Personal experience as an entrepreneur or sales and/or business development is a plus

Why join us?

• Be part of a rapidly-growing, pre-IPO company
• Opportunity to extend our leadership position as a marketing platform and fast-track innovation
• Work with a world class team of engineers, PMs, sales and marketers
• Have the flexibility and impact of a start up with the security of a sizable, well-funded organization

Apply Here

Join our APAC Talent Community

Australia - Sydney

Apply Here

Join our team and experience ON24!

It's fun to work in a company where people truly believe in what they're doing. At ON24, we are focused on customer success with a core belief that every team member has a customer, either internal or external. We also seek to promote an environment of candor, mutual respect, teamwork, innovation, humility, and giving back to the communities in which we have employees, customers, and partners.

Job Description

The ON24 APAC team continues to hire the best and brightest in the Marketing SaaS space.  Click "apply now" above to join our APAC talent community to stay up to date with the latest jobs and news from the ON24 team!

If you have a successful track record in enterprise SaaS sales as a Solution Consultant (presales), Account Executive, Account Manager, or Customer Success, join our talent community today so you don't miss potential career opportunities with ON24!

About ON24

ON24 is the global leader in webinar-based marketing solutions and we’re growing quickly with tremendous market opportunity. We have 400+ employees and 8 global locations.  

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

Click "apply now" below to join our Talent Community!

Apply Here