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Event Manager

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 Event Manager is responsible for the delivery of customer events using ON24’s virtual product suite. Event managers are responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Strategic consultation and planning of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics.

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bachelor’s degree or equivalent experience
2. Experience with Adobe Creative and Microsoft Office product suites
3. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time

1. An interest in learning about virtual events technologies and services
2. Integrity, creativity, high standards, persistence, and achievement oriented
3. Ability to thrive in a rapidly changing environment 
4. Sense of urgency to provide a rapid response to customer requests
5. Ability to communicate and collaborate effectively
6. Understanding of project management fundamentals

Essential Job Functions and Responsibilities

1. Provide consultation, preparation, planning, and execution of events
2. Perform event related tasks, such as conference bridge scheduling, data input, answering event audience member inquiries, location design edits and custom reports generation
3. Act as product and subject matter expert
4. Actively participate and contribute in strategy discussions ensuring customers meet program goals and success metrics
5. Providing technical support and guidance during project implementations
6. Drive customer satisfaction with excellent customer service
7. Coordinate with all point of contact persons to manage the delivery of key event related elements
8. Perform webinar and virtual event related activities as necessary
9. Create and maintain collaborative customer documentation

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

VE Project Manager

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 VE Project Manager is responsible for the delivery of customer events using ON24’s virtual product suite. This role is responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Project management of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics.

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bachelor’s degree or equivalent experience
2. 5+ years of project management experience
3. Experience with Adobe Creative and Microsoft Office product suites
4. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Comprehensive project management abilities
3. Integrity, creativity, high standards, persistence, and achievement oriented
4. Ability to thrive in a rapidly changing environment 
5. Sense of urgency to provide a rapid response to customer requests
6. Ability to communicate and collaborate effectively

Essential Job Functions and Responsibilities

1. Primary point of contact for customer(s) throughout event build and launch process
2. Responsible for creating, managing and executing comprehensive project plan encompassing all aspects of a customer’s digital event
3. Subject matter expert on ON24’s product suite
4. Build, edit, and support the virtual environment, elite webcasts, and other related activity as necessary
5. Actively participate and contribute to strategy discussions ensuring customers meet their program goals and success metrics

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Production Manager – Part Time

United Kingdom - London

Apply Here

ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized webinar and content experiences that businesses need to create engagement, deliver data, find demand and drive revenue.

Through the ON24 Platform, marketers can build data-rich, interactive webinar and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes — including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources — marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.

The ON24 Production Specialist is responsible for the delivery of customer events using ON24’s virtual product suite. Production specialists are responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Sourcing third-party production resources, including but not limited to camera crews, broadcast studios, signal transmission equipment and qualified personnel, field producers, video/audio editors
3. Create and maintain event flow, connection methods, signal flows, etc
4. Adhere to ON24 production best practices and advise customers, third-party crews, project management agencies accordingly
5. Create and maintain production and post-production schedules
6. Update and assist in maintaining ON24 internal production calendar
7. Provide clear and timely communication to third-party production resources
8. Ensure that third-party production resources are trained on ON24 Elite Webcasting platform and transmission guidelines/equipment
9. Perform administrative duties as required using ON24 software packages including but not limited to: Salesforce, Microsoft Office, Coupa

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Experience with sourcing third-party production resources globally
2. Understanding of corporate video production for broadcast on the Internet
3. Pre-production scoping, budgeting, scheduling, and staffing
4. Field, in-studio, and remotely managed production experience
5. Live video streaming technology experience (Wirecast, V-Mix, etc)
6. Strong technical skills and knowledge of video/audio encoding standards

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Ability to work on multiple priorities and/or projects simultaneously
3. Excellent troubleshooting, problem-solving and strategic thinking skills
4. Sense of urgency to provide a rapid response to client requests
5. Ability to work on multiple priorities and/or projects simultaneously
6.  Excellent listening and communication skills, both verbal and written

Essential Job Functions and Responsibilities

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Sourcing third-party production resources
3. Act as product and subject matter expert
4. Providing technical support and guidance
5. Perform webinar and virtual event related activities as necessary
6. Production specialists may be requested to work outside of regional business hours, on holidays, and/or weekends

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

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Integration Specialist

United States - Remote

Apply Here

The Integration Specialist provides support and consulting on the setup, execution, and coordination of integration services for webinars, engagement hubs and virtual environments. This role requires a highly detail-oriented individual who is comfortable interfacing with clients under fast-paced, time-critical situations and has excellent troubleshooting abilities. Advanced experience in the following areas:

1. Marketing Automation Platforms
2. CRMs (Salesforce or Dynamics CRM)
3. APIs
4. SAML

 

The role will require working with marketing automation systems such as Marketo, Eloqua, HubSpot and Pardot, as well as CRMs such as Salesforce and Dynamics 365 CRM. Additionally, working knowledge of APIs is required. Understanding of programming languages is desired but not required.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

This is a remote position. 

Responsibilities

• Participate in implementation discussions with clients who have purchased ON24 Connect
• Assists in training and educating customers on integration options for Marketing Automation Platforms and CRMs
• Support set-up of integration workflows and field mappings in the Scribe system to implement customer’s integration system
• Test, troubleshoot, and escalate integration issues
• Support CSMs, as needed, in integration upsell discussions
• Ensure processes and best practices are in place to maintain the integrity of the data
• Effectively manage a variety of technology, data and service vendors
• Identifying and developing best practices
• Develop & evangelize best practices

Requirements

• Understanding of data mining, data warehousing, business intelligence and lead management processes and technologies
• Experience in software or high-tech marketing is a plus
• Experience in business analytics
• Advanced user of marketing automation systems (Marketo, Eloqua, HubSpot or Pardot)
• Well organized and able to provide high quality work 100% of the time
• Sense of urgency to provide a rapid response to client requests
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment
• Familiarity with database systems
• Salesforce experience required
• Programming experience a plus

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-Remote
#LI-United States 

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Customer Success Manager

United Kingdom - London

Apply Here

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking.

Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and Elite clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms.

This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams.

Primary Responsibilities

• Successfully execute client engagements and act as client point-of-contact for account related issues
• Assist with the renewal process for annual renewal of accounts
• Conduct and log frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide process and reconciliation of invoicing for ON24 products and services 

Essential Experience

• At least 4 years of work experience in customer success, account management and client
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

 Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Team Work – the ability to work proactively with both Account Management and Sales Teams
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented
• Bi-lingual in French & English required

 Highly Desired Experience

• A solid understanding of live and on-demand streaming media technologies
• Knowledge of and experience in digital marketing solutions
• Must be prepared to work occasional non-standard hours and occasional travel
• Experience using CRM systems such as Totango, Salesforce (or similar)

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.


#LI-TR

Apply Here

Director, Customer Success

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visithttps://www.on24.com.

The Director, Customer Success will oversee a team of Customer Success Managers in our Enterprise segment that is responsible for the relationship between ON24 and Self Publishing/Elite clients. This person will be responsible for their teams effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms. This is a role which requires an organized individual, who is comfortable interfacing with clients, handling escalations, and working across internal teams such as sales, engineering finance and other external client teams.

This will be a west-coast territory and can work remotely.

Responsibilities

• Manage a team of Customer Success Managers to ensure they are meeting company specific targets for renewals
• Must be able to consistently meet team goals for churn as well as specific corporate team initiatives
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Handle client escalations around concerns or issues with their webinar experience
• Assist with the renewal process for the teams accounts
• Conduct frequent reviews (in-person and via phone) with accounts and team to determine customer satisfaction and utilization levels
• Occasionally provide client training and support of ON24’s proprietary webcasting platforms 
• Provide process and reconciliation of invoicing for ON24 products and services
• Provide platform support through use of Support Ticketing System, email and phone

 Required Experience

• At least 6 years of work experience in Customer Success and/or Account Management
• At least 2 years managing a team of Customer Success Managers and/or Account managers
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Strong Internet and Web technical skills including intermediate knowledge of HTML
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented

Highly Desired Experience

• Experience with audio and video production or related field
• A solid understanding of live and on-demand streaming media technologies combined with a working knowledge of audio/video streaming and codecs
• Must be prepared to work occasional non-standard hours and occasional travel

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-Remote
#LI-United States 

Apply Here

Customer Success Manager

United Kingdom - London

Apply Here

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking.

Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and Elite clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms.

This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams.

Primary Responsibilities

• Successfully execute client engagements and act as client point-of-contact for account related issues
• Assist with the renewal process for annual renewal of accounts
• Conduct and log frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide process and reconciliation of invoicing for ON24 products and services 

Essential Experience

• At least 4 years of work experience in customer success, account management and client
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

 Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Team Work – the ability to work proactively with both Account Management and Sales Teams
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented
• Bi-lingual in French & English required

 Highly Desired Experience

• A solid understanding of live and on-demand streaming media technologies
• Knowledge of and experience in digital marketing solutions
• Must be prepared to work occasional non-standard hours and occasional travel
• Experience using CRM systems such as Totango, Salesforce (or similar)

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR

Apply Here

Integration Specialist

United Kingdom - London

Apply Here

The Integration Specialist provides support and consulting on the setup, execution, and coordination of integration services for webinars, engagement hubs and virtual environments. This role requires a highly detail-oriented individual who is comfortable interfacing with clients under fast-paced, time-critical situations and has excellent troubleshooting abilities. Experience in the following areas:

 

1. Marketing Automation Platforms
2. CRMs (Salesforce or Dynamics CRM)
3. APIs
4. SAML

The role will require working with marketing automation systems such as Marketo, Eloqua, HubSpot and Pardot, as well as CRMs such as Salesforce and Dynamics 365 CRM. Additionally, working knowledge of APIs is required. Understanding of iPaaS and programming languages is desired but not required.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

Responsibilities

• Participate in integration implementation discussions with clients
• Assists in training and educating customers on integration options for Marketing Automation Platforms and CRMs
• Support set-up of integration workflows and field mappings in Tibco Scribe
• Test, troubleshoot, and escalate integration issues
• Support CSMs, as needed, in integration upsell discussions
• Ensure processes and best practices are in place to maintain the integrity of the data
• Effectively manage a variety of technology, data and service vendors
• Identifying and developing best practices
• Develop & evangelize best practices

Requirements

• Understanding of data mining, data warehousing, business intelligence and lead management processes and technologies
• Experience in software or high-tech marketing is a plus
• Experience in business analytics
• Understanding of iPaaS tools
• Experience using marketing automation systems (Marketo, Eloqua, HubSpot or Pardot)
• Well organized and able to provide high quality work 100% of the time

• Sense of urgency to provide a rapid response to client requests
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment
• Familiarity with database systems
• Salesforce experience required
• Programming experience a plus

 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR 

Apply Here

VE Project Manager

United Kingdom - London

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 VE Project Manager is responsible for the delivery of customer events using ON24’s virtual product suite. This role is responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Project management of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics.

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bachelor’s degree or equivalent experience
2. 5+ years of project management experience
3. Experience with Adobe Creative and Microsoft Office product suites
4. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Comprehensive project management abilities
3. Integrity, creativity, high standards, persistence, and achievement oriented
4. Ability to thrive in a rapidly changing environment 
5. Sense of urgency to provide a rapid response to customer requests
6. Ability to communicate and collaborate effectively

Essential Job Functions and Responsibilities

1. Primary point of contact for customer(s) throughout event build and launch process
2. Responsible for creating, managing and executing comprehensive project plan encompassing all aspects of a customer’s digital event
3. Subject matter expert on ON24’s product suite
4. Build, edit, and support the virtual environment, elite webcasts, and other related activity as necessary
5. Actively participate and contribute to strategy discussions ensuring customers meet their program goals and success metrics

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR

Apply Here

Customer Success Manager

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and its clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms.

This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams.

Primary Responsibilities

• Successfully execute client engagements and act as client point-of-contact for project related issues
• Must be able to consistently meet project timelines and ensure client expectations are met and exceeded
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Assist with the renewal process for annual renewal of accounts
• Conduct frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide client training and support of ON24’s proprietary webcasting platforms
• Provide process and reconciliation of invoicing for ON24 products and services
• Provide Event Management services as needed
• Provide platform support through use of Support Ticketing System, email and phone

Essential Experience

• At least 4 years of work experience in account management, Customer Service or Customer Success
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement-oriented

Highly Desired Experience

• A solid understanding of live and on-demand streaming media technologies
• Must be prepared to work occasional non-standard hours and occasional travel
• Proficiency in Spanish

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Customer Success Manager - Enterprise

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and its clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms.

This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams.

Primary Responsibilities

• Successfully execute client engagements and act as client point-of-contact for project related issues
• Must be able to consistently meet project timelines and ensure client expectations are met and exceeded
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Assist with the renewal process for annual renewal of accounts
• Conduct frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide client training and support of ON24’s proprietary webcasting platforms
• Provide process and reconciliation of invoicing for ON24 products and services
• Provide Event Management services as needed
• Provide platform support through use of Support Ticketing System, email and phone

Essential Experience

• At least 4 years of work experience in account management, Customer Service or Customer Success
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement-oriented

Highly Desired Experience

• A solid understanding of live and on-demand streaming media technologies
• Must be prepared to work occasional non-standard hours and occasional travel

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Customer Success Manager APJ

Singapore - Singapore

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and its clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms.

This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams.

Primary Responsibilities

• Successfully execute client engagements and act as client point-of-contact for project related issues
• Must be able to consistently meet project timelines and ensure client expectations are met and exceeded
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Assist with the renewal process for annual renewal of accounts
• Conduct frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide client training and support of ON24’s proprietary webcasting platforms
• Provide process and reconciliation of invoicing for ON24 products and services
• Provide Event Management services as needed
• Provide platform support through use of Support Ticketing System, email and phone

Essential Experience

• At least 4 years of work experience in account management, Customer Service or Customer Success
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Essential Skills

• English is a must have and Japanese is a nice to have
• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented

Highly Desired Experience

• A solid understanding of live and on-demand streaming media technologies
• Must be prepared to work occasional non-standard hours and occasional travel

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Customer Experience (CX) Data Analyst

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Customer Experience (CX) Data Analyst will work across multiple Customer Success teams to compile and evaluate data to assist in business decisions.  This person will be responsible for managing data sources, ensure their integrity and provide insights and suggestions based on the overall analysis of the various trends.     
 

JOB RESPONSIBILITIES 

• Work closely with the different groups in the Customer Success team to operate more effectively, create and track metrics across our operations, and share informative actionable insights
• Partner with CS Leadership and cross-functional partners to find opportunities to increase operational trackability, efficiency, and scale our business effectively
• Leverage descriptive and predictive analytics metrics to drive insights and influence business decisions
• Communicate analysis and decisions to high-level partners and executives in verbal, visual, and written media
• Provide comprehensive weekly analytics support to partner teams, develop tools to empower data access and self-service so your expertise can be used where it is most impactful 
• Develop a strong prioritization framework to ensure team is focused on highest-value initiatives 
• Ability to frame and break down complex business problems into key components and recommend practical solutions
• Monitor key performance metrics and use results to help the team be more effective in carrying out their mission of providing high-quality support
• Develop and support the analytical technologies that give our team timely, flexible, and structured access to their data
• Build and Automate reports and dashboards in Salesforce, Totango or other systems 
• Coordinate with stakeholders, gather requirements, identify data sources, and perform ad hoc analyses
• Identify process improvement opportunities or necessary process changes for better data collection

ESSENTIAL EXPERIENCE 

• At least 4 years of Data Analyst experience in a high-tech environment
• A bachelor's degree in Business, Computer Science, Information Systems, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
• Strong Excel experience
• Experience creating Salesforce Reporting and  Dashboards.

 ESSENTIAL SKILLS 

• Outstanding people and project management skills.
• Experience in business development activities
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint.
• Excellent organizational, planning, presentation, and communication skills. The ability to work effectively with all levels of the organization, and the ability to meet deadlines.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-LH
#LI-SanFrancisco
#LI-UnitedStates

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VC Project Manager

Japan -

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ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized webinar and content experiences that businesses need to create engagement, deliver data, find demand and drive revenue.

Through the ON24 Platform, marketers can build data-rich, interactive webinar and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes — including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources — marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.

The ON24 VC Project Manager is responsible for the delivery of customer events using ON24’s virtual product suite. This role is responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees on the ON24 Elite and VC platforms in Japanese
2. Project management of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bi-Lingual in Japanese and English
2. Bachelor’s degree or equivalent experience
3. 5+ years of project management experience
4. Experience with Adobe Creative and Microsoft Office product suites
5. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Comprehensive project management abilities
3. Integrity, creativity, high standards, persistence, and achievement oriented
4. Ability to thrive in a rapidly changing environment 
5. Sense of urgency to provide a rapid response to customer requests
6. Ability to communicate and collaborate effectively

Essential Job Functions and Responsibilities

1. Primary point of contact for customer(s) throughout event build and launch process
2. Responsible for creating, managing and executing comprehensive project plan encompassing all aspects of a customer’s digital event
3. Subject matter expert on ON24’s product suite
4. Build, edit, and support the virtual environment, elite webcasts, and other related activity as necessary
5. Actively participate and contribute to strategy discussions ensuring customers meet their program goals and success metrics

 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Director, Customer Success - Commercial

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visithttps://www.on24.com.

The Director, Customer Success will oversee a team of Customer Success Managers in our Commercial segment and will be responsible for the relationship between ON24 and our Self Publishing/Elite clients. This person will be responsible for their teams effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms. This is a role which requires an organized individual, who is comfortable interfacing with clients, handling escalations, and working across internal teams such as sales, engineering, finance, and other external client teams.

This is a remote position.

Responsibilities

• Manage a team of Customer Success Managers to ensure they are meeting company specific targets for renewals
• Must be able to consistently meet team goals for churn, as well as specific corporate team initiatives
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Handle client escalations around concerns or issues with their webinar experience
• Assist with the renewal process for the team’s accounts
• Conduct frequent reviews (in-person and via web meeting) with accounts and team to determine customer satisfaction and utilization levels
• Occasionally provide client training and support of ON24’s proprietary webcasting platforms 
• Provide process and reconciliation of invoicing for ON24 products and services
• Provide platform support through use of Support Ticketing System, email and phone

 Required Experience

• At least 6 years of work experience in Customer Success Management
• At least 2 years managing a team of Customer Success Managers and/or Account Managers
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Strong Internet and Web technical skills including intermediate knowledge of HTML
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented

Highly Desired Experience

• Experience with audio and video production or related field
• A solid understanding of live and on-demand streaming media technologies combined with a working knowledge of audio/video streaming and codecs
• Must be prepared to work occasional non-standard hours and occasional travel

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-Remote
#LI-United States 

Apply Here

Senior Customer Success Manager

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and Elite clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms. This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams.

This is a remote position.

Primary Responsibilities

• Successfully execute client engagements and act as client point-of-contact for project related issues
• Must be able to consistently meet project timelines and ensure client expectations are met and exceeded
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Assist with the renewal process for annual renewal of accounts
• Conduct frequent reviews with accounts to determine customer satisfaction, risk, and drive KPI’s
• Collaborate closely with various cross-functional teams (Product Management, R&D, Marketing and Sales) to drive better results
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
• Act as a trusted advisor to the end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value
• Document all communication with users and accounts accurately and in a timely manner via system tools.
• Provide client training and support of ON24’s proprietary webcasting platforms 
• Provide platform support through use of Support Ticketing System, email and phone

Essential Experience

• At least 5 years of work experience in Customer Success Management
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Strong Internet and Web technical skills including intermediate knowledge of HTML
• Professional experience with Microsoft Outlook, Word, Excel, PowerPoint, and Salesforce
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented
• Proven ability to collaborate and build strong relationships with customers especially at the Executive level

Highly Desired Experience

• Experience with audio and video production or related field
• A solid understanding of live and on-demand streaming media technologies combined with a working knowledge of audio/video streaming and codecs
• Must be prepared to work occasional non-standard hours and occasional travel

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-Remote
#LI-United States 

Apply Here

Event Specialist – Part Time

United States - Charlotte

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC.

The ON24 Event Specialist is responsible for the delivery of customer events using ON24’s virtual product suite.

Event specialists are responsible for:

1. Providing an enhanced ON24 experience for customers and attendees
2. Managing live events
3. Customer training
4. Event troubleshooting and escalation

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and an interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Knowledge of live streaming content

1. Excellent troubleshooting, problem-solving and strategic thinking skills

1. Ability to work independently
2. Awareness and understanding of Internet browser software, webcam configurations/set up, and Windows/Apple operating systems

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Ability to work on multiple priorities and/or projects simultaneously
3. Sense of urgency to provide a rapid response to client requests
4. Excellent listening and communication skills, both verbal and written

Essential Job Functions and Responsibilities

1. Provide customer trainings prior to live event
2. Manage and monitor live event ensuring success
3. Perform event related tasks, such as edits, answering audience member technical questions, and other administrative tasks related to role
4. Act as product and subject matter expert
5. Providing technical support and guidance
6. Drive customer satisfaction with excellent customer service
7. Perform webinar and virtual event related activities as necessary
8. Event specialists may be requested to work outside of regional business hours, on holidays, and/or weekends 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

#LI-TR
#LI-EAST
#LI-UnitedStates

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Customer Success & Services Training & Systems Specialist

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visithttps://www.on24.com.

The Customer Success & Services (CSS) Training & Systems Specialist is responsible for working closely with the Senior Director and larger Training team to ensure ON24 customers and employees are provided the necessary training, documentation, and/or programs to be successful.  This position will work to advance the periodic reporting of team efforts and metrics and contribute to the administration and maintenance of learning and connected systems. This person should have some training experience, be able to work independently, and be an excellent communicator. Basic instructional design skills and a working knowledge of the various types learning solutions (e.g., online, self-paced, social, informal, mobile, etc.) is preferred.

PRIMARY RESPONSIBILITIES

• Assist in administration of various systems, including learning and knowledge management including user management, reporting, enrollments, and content edits.
• Develop and maintain quality reports and dashboards from internal learning, CRM and external learning systems
• Review and analyze reports to identify trends in performance and improvement opportunities
• Provide critical review of various media to support learning (e.g., visual aids for face-to-face, various multimedia for e-learning and online).
• Assist with timely and accurate billing of training services, including but not limited to contract alignment of line items with the requested services and follow-up with Account Managers/Finance on open inquiries.

ESSENTIAL EXPERIENCE

• Bachelor’s Degree and at least 1-2 years of work experience in training and/or process documentation
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint, and in particular intermediate to advanced expertise in Excel
• Project management experience preferred

ESSENTIAL SKILLS

• Desire and enthusiasm for training and helping others
• Strong written and oral communication skills
• Strong Internet and Web technical skills
• Ability to work with minimal supervision
• Excellent organizational, planning, and communication skills

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-Remote
#LI-United States

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Platform Support and Integration Specialist Hybrid Role - APAC

Australia - Sydney

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Platform Support and Integration Specialist Hybrid Role  
Location – APAC Region (Office or Remote Location) 

Are you a client-facing Senior Technical Support Representative looking for the next step in your career? Do you have administrative experience in Salesforce, HubSpot, Pardot, Marketo, Salesforce Marketing Cloud, or Dynamics? Do you have iPaaS integration experience? If any of the above sound like you, then we want to hear from you!  

The Integration Specialist position is a hybrid role between the ON24 Platform Support and Integrations Support teams. You will support all clients who require assistance using ON24’s Webcast and Virtual Conference products and platforms. You will be able to answer or escalate all questions regarding multiple products, services, and platform issues. You will provide ON24 Connect consultative advice to help customers decide what end system they should integrate with ON24. You will use an iPaaS solution, such as TIBCO Scribe, to setup API connections, workflows, and field mappings. This role requires a self-starter, who is a problem solver that requires minimal supervision and thrives in fast-paced and time-critical situations. 

Primary Responsibilities 

• Test, troubleshoot, resolve, escalate and document technical issues received by ticketing system, chat, and telephone inquiries 

• Document tickets, chats, and calls managed in the support system for reporting and statistical analysis 
• Participate on the Emergency Escalation Line during and after hours (staffed 24x7x365) 
• Participate in implementation discussions with clients who have purchased ON24 Connect 
• Assist in training and educating new and existing customers on integration options for Marketing Automation Platforms (i.e., HubSpot, Pardot, Salesforce Marketing Cloud), and CRMs (i.e., Salesforce and Dynamics) 
• Support set-up of integration workflows and field mappings in TIBCO Scribe to implement customers’ integration systems 
• Assist with SAML SSO Setup for customers so they can quickly log into ON24 products 
• Develop & evangelize best practices 

Essential Experience 

• 3+ years of work experience in customer technical support  
• Strong ticket management experience in Zendesk, Salesforce, JIRA or other ticketing systems 
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities 
•  Excellent organizational, planning, and communication skills 
• Sense of urgency to provide a rapid response to client requests 
• Integrity, creativity, high standards, persistence, and achievement oriented 

Highly Desired Experience   

• Bilingual – Japanese and English speaking highly desired 
• Advanced user of Marketing Automation Platforms (i.e., Marketo, Eloqua, HubSpot or Pardot) 

• Advanced user of CRMs (i.e., Salesforce, Dynamics, etc.) 
• Understanding of live and on-demand streaming media technologies combined with a working knowledge of audio/video streaming and codecs  
• Basic understanding of HTML, CSS, JavaScript and browser developer tools  
• Programming experience  
• Familiarity with database systems 

• Experience in business analytics 
• Understanding of data mining, data warehousing, business intelligence and lead management processes and technologies 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-APAC

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Sr. Software Engineer, Front-End

United States - Charlotte

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Build web applications optimized for mobile and tablet devices using the new HTML5 and related standards (CSS3, SVG).
• Implementing complex UI components in a fast-paced agile environment.
• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• Self-starter and passionate individual.
• 6+ years of development experience in front-end infrastructure.
• Experience with one or more front end frameworks or libraries like React (preferred), Angular, Vue or Backbone.
• Experience with task manager like webpack, grunt or gulp.
• Understanding and experience implementing different programming paradigms.
• First-hand experience in optimization techniques.
• Experience with unit testing.
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Bonus:

• Experience designing and developing Node.js and NPM modules.
• Experience with video streaming protocols like MPEG-Dash, HLS and WebRTC is a big plus.
• Past experience defining GIT-based development.
• Experience with web-sockets. 
• JavaScript typecasting libraries like TypeScript or FlowType. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Sr. Software Engineer – Media Streaming

United States - San Francisco

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

For years, marketers have sought out digital-first strategies to meet the demands of an increasingly digital-first world. This notion has never been more true, as marketers are adjusting to the new normal of how companies buy and sell products brought on by COVID-19. A recent McKinsey report discloses that 96% of B2B companies have shifted their go-to-market model during the pandemic, and most plan to keep their new model in place indefinitely/after it’s resolved.

Digital experiences and engagement are no longer a luxury for revenue growth - they are absolute necessities. When most all marketing solutions lack a direct tie to revenue, where do companies look when they need to create immersive and robust digital experiences to drive the buyer’s journey, move customers through the funnel, and increase revenue?

Enter ON24! 

The ON24 Digital Experiences Platform is a one-stop suite that enables companies to create live personalized customer experiences that seamlessly feed data into other relevant business process management solutions and create real-time revenue. Across the platform, using Live Experiences, Always-On Experiences, and Personalized Experiences, companies have found the new formula for success:

• Digital experiences create engagement 
• Engagement delivers data 
• Data finds demand 
• Demand drives revenue 

In the last six years, ON24 has undertaken a pivot and become the largest, private B2B MarTech company in the world. Over this period, the company has leveraged its tremendous scale and brand equity that boasts over 2,500 global blue-chip customers across a dozen verticals to own the emerging Digital Experiences market.

Join our growing team, and change the future of Digital Experiences.

What you’ll do:

• Design and implement our critical and scalable video delivery services.
• Take ownership of one or more media streaming services from design to deployment.
• Develop new features, improve existing features and fix bugs.
• Explore new opportunities and drive solutions to improve the system scalability, resilience and performance.
• Promote software engineering best practices by leveraging CI/CD, test automation, etc.
• Work across interdisciplinary teams to understand features, operation, and specify enhancements to our platform.
• Participate in design and code reviews, and mentor junior developers.
• Write and maintain documentation to allow team to scale.

 

Who we’re looking for:

• Bachelor's degree in Computer Science, Computer Engineering or equivalent combination of education and experience
• 7+ years of software development experience
• Hands on programming experience in Java
• Experience writing maintainable code with test coverage
• Demonstrated problem-solving skills and affinity for technical innovation
• Experience with Linux, especially with regards to the networking
• Working knowledge of streaming media protocols: HTTP Live Streaming (HLS), DASH, CMAF, RTMP, etc.
• Experience in developing/deploying media streaming services in the cloud
• Knowledge of media codecs, formats, transports and container protocols, such as MPEG-2, H.264/AVC, AAC, AC3, MP4, TS, etc.
• Understanding of CDN architectures (caches, origin servers, proxies, etc.)
• Experience working with Closed Captioning standards, DRM and related technologies

Good to have:

• Experience using Wowza Streaming Engine is a big plus
• Knowledge of multimedia tools like FFmpeg is beneficial
• Knowledge of Python is optional

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior QA Engineer

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visithttps://www.on24.com.

ON24's dedication to quality has allowed us to become a leader in our industry. We're seeking an experienced quality assurance specialist to build upon this reputation with an unwavering commitment to meticulous production. The ideal candidate is an exceptionally organized, methodical professional with the experience necessary to take our products to the next level.

Your responsibilities:

• Reviewing quality specifications and technical design documents to provide timely and meaningful feedback;
• Creating detailed, comprehensive and well-structured test plans, test cases and test matrix;
• Estimate, prioritize, plan and coordinate testing activities;
• Design, develop and execute manual tests and automation scripts;
• Find, isolate, document, regress, and track bugs through resolution using JIRA;
• Develop and apply testing processes for new and existing products to meet company standards;
• Liaise with internal teams (e.g., developers and product managers) to identify testing requirements;
• Stay up to date with new testing tools and test strategies;

 

Essential Qualifications And Skills:

• 5+ years of software QA testing experience;
• Proven work experience in software quality assurance on enterprise applications using JAVA/HTML5;
• Strong knowledge of software QA methodologies, tools, and processes;
• Experience in writing clear, concise and comprehensive test plans, test cases and acceptance scenarios in Gherkin language (Cucumber) for BDD;
• Hands-on experience with automated testing tools (Selenium) is a plus;
• Solid knowledge of SQL and scripting (Oracle, MySQL);
• Experience working in an Agile/Scrum development process;
• Ability to operate within short release cycles;
• Hands-on experience with accessibility testing using JAWS, NVDA is a plus;
• Hands-on experience with security testing using ZAP is a plus;
• Hands-on experience with testing different mobile devices is a plus;
• Experience in API testing
• BS/MS degree in Computer Science, Engineering, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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UX Designer

United States - San Francisco

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We are seeking an outstanding UX Designer who excels in web design and in application of the design process. Candidates should have a clear understanding of the various phases of a design process, different design methods and when to apply them. For this position, majority of your time will be focused on hands-on interface design. 

The ideal candidate will be expert at cross browser compatibility, responsive design, visual styling and be able to own a design from concept to final output. Candidate will be responsible for designing project specific UX solutions and developing simple, intuitive workflows and working on aesthetically pleasing visual styling.

This is a great time to join ON24 and the Design department here. We have exciting products that provide great value to our customers and there are key opportunities to enhance the UX and influence our design vision.

Role:

• Participate in Design discussions, product roadmap strategy and identify Design process to be applied
• Usability evaluation, ideation, wireframing, prototyping
• Visual styling, (spec and icons/logo creation)
• User studies

Qualification:

• Bachelor’s degree in Design/HCI
• Software: Sketch, Adobe Illustrator, Adobe Photoshop, etc.
• Understanding of current web design trends, desktop/ tablet/ mobile website trends, responsive design

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior UX Designer

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com. 

We are seeking an outstanding UX Designer who excels in web design and in application of the design process. Candidates should have a clear understanding of the various phases of a design process, different design methods and when to apply them. They should also be able to lead discussion with other stakeholders to influence product direction towards better UX and usability. For this position, your time will be focused on hands-on interface design, collaborating with stakeholders and promoting application of design process.  
 
The ideal candidate will be expert at cross browser compatibility, responsive design, visual styling and be able to own a design from concept to final output. Candidate will be responsible for designing project specific UX solutions and developing simple, intuitive workflows and working on aesthetically pleasing visual styling.  

This is a great time to join ON24 and the Design department here. We have exciting products that provide great value to our customers and there are key opportunities to enhance the UX and influence our design vision. 

 
Role: 

• Participate in Design discussions, product roadmap strategy, collaborations to influence better design of our products
• Usability evaluation, ideation, wireframing, prototyping
• Visual styling, (spec and icons/logo creation)
• User studies
• Lead the design process

 

Qualification: 

• Bachelor’s degree in Design/HCI and/or Master’s degree in Design/HCI
• 4+ years of work experience in a relevant field
• Software: Sketch, Figma etc.
• Understanding of current web design trends, desktop/ tablet/ mobile website trends, responsive design

 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records. 

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Sr. Google Cloud Platform Engineer

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and APAC. For more information, visit https://www.on24.com.

This role is responsible for providing cloud engineering and operations support to the critical applications hosted in GCP platforms. This includes working directly with the product engineering team to identify the requirements and help facilitate setting up the targeted cloud infrastructure along with consulting and collaborating DevOps, Infrastructure and other relevant parties to ensure that the platform meet the required scalability, observability and security as per the requirements and standards. This position is under the Cloud Engineering tower.

Job Responsibilities

• Act as a Subject Matter Expert to the organization for GCP cloud platforms with respect to cloud engineering and operations practices
• Design, develop, and build the cloud infrastructure architecture
• Expert in GKE, Kubernetes service mapping, configuration, and monitoring setup
• Experience in cloud native platforms – Redis, Confluent Kafka, Hashicorp Vault, and database platforms
• Advanced experience in working with DevOps tools chain - Gitlab, Jenkins, Helm, Terraform, ArgoCD, Ansible, Nexus
• Experience with monitoring solutions such as New Relic, Grafana & ELK
• Provide advanced system administration, operational support and problem resolution for a large complex cloud computing environment in GCP
• Write Infrastructure as Code to Manage and Operate end-to-end lifecycle operations (monitoring, alerting, security, cost optimization, configuration, backup etc.) in production environments
• Design, create, develop, own and maintain operational procedures for onboarding, managing cloud environments to meet defined SLAs
• Diagnose, troubleshoot public cloud related issues escalated by service desk teams or routed via incident management
  

Required qualifications

• At least 5 years of cloud engineering and cloud operations experience in a high-tech environment with an overall 7-10 of years of experience in the IT
• Strong understanding of DevOps and Agile practices
• Hands-on experience with DevOps tools, CI/CD Pipeline, Terraform, Helm, Ansible, Kubernetes, Docker
• Experience with the configuration and implementation of IaaS, PaaS and Infrastructure as Code
• GCP certification is a must
• A bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
  
  

Preferred qualifications

• Excellent communication skills
• The ability to work effectively with all levels of the organization, and the ability to meet deadlines
  

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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#LI-United States 

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Lead Software Engineer (Analytics)

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

As a Lead Software Engineer you will work on our Analytics products. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Help design and build Analytics application using Java Enterprise development stack
• Contribute to design/architecture discussion to enable secure, scalable/maintainable software
• Provide troubleshooting and 3rd-tier support for existing applications
• Provide technical guidance, and mentorship, to team members

• Aid in planning product development and timelines
• Provide feedback to marketing teams
• Propose and enforce best practices and coding standards, including code reviews

Required Skills:

• 7+ years of development experience using Enterprise Java technology stack
• Advanced knowledge of JEE technologies with emphasis on JDBC.
• Ability to write complex SQL, PLSQL and tune them for optimal performance
• Working knowledge of front-end technologies like HTML5, CSS, JS
• Working with Datawarehouse solutions
• Should be a good team player and willing to work in the fast-paced environment.
• Eager to learn fast-changing technologies and convert those ideas into implementation.
• Discipline to document ideas and code in a clear, comprehensive and organized manner
• Excellent written and verbal communication skills

 Plus:

• Analytics Experience
• Working experience with NodeJS
• Experience with Postgres
• Working experience with Git
• Experience with Azure
• Experience with microservice architecture and development philosophy

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-Remote
#LI-United States 

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Software Engineer (Analytics)

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

As a Software Engineer you will work on our Analytics products. You will be a part of a young and agile team working across multiple time zones. The Analytics project is highly visible and is crucial to the growth and success of ON24. You will build reports that allow our clients to measure the impact of their webinars as well as improve them in the future.

Responsibilities:

• Help design and build Analytics application using Java development stack
• Contribute to design/architecture discussion to enable secure, scalable/maintainable software
• Provide troubleshooting and 3rd-tier support for existing applications

• Aid in planning product development and timelines

Required Skills:

• 7+ years of development experience using Java web application development stack
• Advanced knowledge of JEE technologies with emphasis on JDBC
• Ability to write complex SQL, PLSQL and tune them for optimal performance
• Experience with Java microservices using Spring Boot
• Working knowledge of front-end technologies like HTML5, CSS, JS
• Working with Datawarehouse solutions
• Should be a good team player and willing to work in a fast-paced environment
• Eager to learn fast-changing technologies and convert those ideas into implementation
• Discipline to document ideas and code in a clear, comprehensive and organized manner
• Excellent written and verbal communication skills

 Plus:

• Analytics Experience
• Experience with Postgres
• Experience with Azure
• Experience with microservice architecture and development philosophy

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-Remote
#LI-United States 

Apply Here

Integrations Software Engineer

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

As a senior engineer you will working on our Integrations products. You will be a part of a young and agile team working across multiple time zones. The Integrations projects are highly visible and are crucial to the growth and success of ON24. You will work on our Rest API, adding features and improving performance. Additionally, you will build new integrations with third-party platforms, such as Zapier, Scribe-Tibco, Marketo, MS Dynamics. Also, you will develop client-specific integrations for some of our Enterprise clients.

Responsibilities:

• Design and build Integrations applications using Java and/or Node.js
• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Integrate with various third-party platforms, primarily Marketing Automation and CRM
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• 7+ years of development experience using Java web application development stack or Node.js
• Proven ability to learn new APIs and third-party platforms
• Experience with Cloud Development, most importantly, Azure
• Ability to write complex SQL, PLSQL and tune them for optimal performance
• Working knowledge of front-end technologies like HTML5, CSS, JS
• Familiarity with Datawarehouse solutions
• Should be a good team player and willing to work in the fast-paced environment
• Eager to learn fast-changing technologies and convert those ideas into implementation
• Discipline to document ideas and code in a clear, comprehensive and organized manner
• Excellent written and verbal communication skills

Plus:

• Experience with Postgres
• Experience with Azure
• Experience with microservice architecture and development philosophy

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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#LI-United States 

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Scrum Master

United States - San Francisco

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ON24 is the global leader in webcasting and virtual events. ON24’s solutions are used for corporate and marketing initiatives such as demand generation, conferences and events, product launches, training and continuing education, internal communications and executive announcements. ON24 provides a full range of applications and services to over 700 global organizations in publishing, technology, life sciences, government and financial services. 

ON24 is seeking experienced Scum Master/Project Manager who is responsible for monitoring the Scrum processes and projects in a fast-paced technical agile environment. You will be a go-to person for everything involving a project’s organization and timeline. Overall responsible for supporting team in their understanding of Agile, facilitate Scrum ceremonies, removing impediments and shield them from external interruptions and distractions.

You will be working with multiple teams that require Scrum Master and project management skills at a technical level. Mostly switching hats as part of the job responsibilities

• Facilitating daily Scrum and removing impediments, sprint planning, demo to stakeholders and retrospective meetings in a scaled agile environment.
• Responsible as a Scrum Master in managing sprint effectiveness for 4+ scrum teams, facilitating, and organizing Scrum ceremonies – help the team focus on goals, self-manage to achieve objectives each consecutive iteration.
• Manage project expectations, risk, timelines, communication and delivery through the course of the project.
• Conduct effective story time/backlog grooming with PO and delivery team to ensure the teams have a healthy backlog ready by collaborating with the Product Manager (prioritizing epics, stories).
• Making sure bucketing is done in a timely manner and the sprint board is balanced on the very first day of the sprint.
• Co-ordinate with Scrum Masters, Project Manager, Product Managers and the delivery team to align the team with the product vision, sprint goals, and other necessary information. 
• Develop comprehensive project plans to be shared with the stakeholders
• Leverage tools (e.g., Jira and Confluence) to elicit and define business and technical requirements, track requirements, prioritize features, curate content, sequence deliverables into sprints, and report progress.
• Lead continuous improvement efforts with teams by implementing takeaways from retrospectives and implementing concrete solutions to make the teams more efficient and improve delivery success.
• Responsible to apply Agile values and principles to ensure best practices are followed by product teams; Deliver hands-on coaching to scrum teams in all aspects of Agile, Scrum and Kanban (Agile values and principles, planning, DoR, DoD, iterative development, estimations, managing flow, limiting WIP, etc.).
• Share and learn best practices with Scrum Master peers to increase the effectiveness of the application of agile practices in the organization.
• Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts; Represent product team in Scrum-of-Scrums to ensure all teams are aligned on progress and timelines and bridge any communication gap.
• Provide regular status report and proactively keep track of high priority projects, and ensure they are meeting their deadlines
• Help the team identify and implement the most valuable Agile practices, tailored to the team's needs. Provide the right amount of support with the goal of leading the team to learn and maintain healthy Agile habits and become self-organizing.
• Keenly interpret the Agile mindset to teams, welcoming failures and mistakes by viewing them as learning opportunities and incorporating the Agile Manifesto and principles.
• Adapt nimbly to a dynamic environment of shifting priorities, demands and timelines.
• Identify conflicts and proactively promote open and constructive communication to resolve them

REQUIRED KNOWLEDGE & SKILLS

• Bachelor's Degree or equivalent professional experience and/or qualifications
• Scrum Master Certification
• 5+ years of hands-on experience in an Agile/Scrum environment as a Scrum Master and Project Management
• Proven working experience as a Scrum Master and Project Manager in the information technology industry
• Experience using Project Management tools (Such as JIRA, SharePoint, Monday, MS Project, and Confluence)
• Experienced and comfortable in fast growing, high demand business environments
• Ability to effectively communicate plans, progress, risks, expectations, and technical issues to project stakeholders including product owners and team members.
• Good problem-solving, organizational and analytical skills, with the ability to coach and mentor all roles of a developing scrum team.
• Superlative communicator in written and verbal form  

DESIRED KNOWLEDGE & SKILLS

• PMP certification is a plus
• Working experience with SasS

EDUCATION

• Bachelor’s degree in relevant discipline (Computer Science, preferred)

 ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Business Analyst – Revenue Operations

United States - Remote

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ON24 is looking for an experienced Data professional to oversee our critical Marketing and revenue pipeline data across the funnel.  Working with a foundation of Marketo and Salesforce, you’ll be leveraging cutting edge applications to: clean, enrich, report, and visualize data for insight and action. Leverage your data expertise with a great team and a company where marketing and sales data is paramount for daily decisions and success.  

Responsibilities 

• Oversee Data quality across core business applications to ensure quality.  
• Identify, resolve and most importantly, prevent data issues 
• Partner with Marketing Operations to optimize data segmentation, campaigns, ABM, and pipeline funnel analysis 
• Work with Revenue Operations and Sales to fill gaps in our demographic data 
• Build a roadmap for continued data health and cleanliness from Leads -> Accounts -> Contacts -> Opportunities -> Contracts -> Customer Data.
• Research new technologies and ensure existing applications work together in our tech stack toward data enablement for operations and sales.
• Familiarity with API integration and data flow between applications 
• Share best practices and collaborate with team for consistent reporting 
• Monitor, communicate, and continuously improve data management. 

 Qualifications 

• Bachelor's Degree in Data Science, Math, Finance, or similar data focused degree  
• 3+ years working with salesforce.com as an administrator or data operations capacity 
• Certified Salesforce.com administrator 
• Excel and SQL expertise for the purpose of data manipulation 
• Salesforce flow, workflow, data loader, demand tools, and other key administration tools 
• Experience reporting on marketing and sales performance 
• Familiarity with data mapping and ERD’s  
• Ability to organize and prioritize tasks effectively

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Business Intelligence Analyst – Revenue Operations

United States - Remote

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ON24 is looking for an experienced business intelligence analyst to administer and manage our revenue operations analytics platform for greater insight and intelligence. Working with a team of operations professional in Marketing, Sales, and Customer Success, you’ll collaborate and enable the teams to build out our implementation of the Domo platform.  A data and analytics expert with experience using Domo, you’ll be involved in key strategic projects such as: customer 360, funnel analytics, quarterly planning, and pipeline predictability   

Responsibilities 

• Work with Stakeholders to identify analytics needs and an analytics roadmap 
• Share Domo best practices and enable reporting and dashboard creators 
• Build out Self-service Dashboards for demand generation and business leaders 
• Work with Data Sources and Administrators for: Salesforce, Totango, and Marketo, to bring together datasets for visualization 
• Setup ETL and API connections leveraging tools available within Domo 

Qualifications 

• Bachelor's Degree in Data Science, Business, Finance, or related degree or experience 
• 3+ years working with Domo as an administrator or Analyst 
• 2+ years working with Marketing or Sales revenue teams 
• Experience with Salesforce.com administration and its data architecture 
• SQL and ETL expertise for the purpose of data transformation and cleaning 
• Experience reporting on marketing and sales performance 

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Sales Operations Manager

United States - Remote

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We’re looking for a self-starter with strong analytical and communication skills to join our Sales Operations team.  The Sales Operations Manager position is a one-of-a-kind opportunity. You’ll have the opportunity to showcase your analytical talent and attention to detail, but you’ll also gain excellent business experience working directly with our sales team and employees at all levels of the organization. With us, you will become a master of Salesforce.com, polish your Excel skills, and engage directly with our world-class SaaS sales team.

Start your career at ON24 today!

Some of your responsibilities will include:

• Design and implement Salesforce.com reports & dashboards that track key business metrics
• Manage and enhance sales processes for:
  • Territory management / account re-assignment
  • SFDC Opportunity management
  • Sales rep on-boarding / off-boarding
  • Manage and deploy Sales tools
• Conduct ad-hoc analyses on sales data around sales performance, pipeline health and behavior, account penetration, etc. Have the ability to identify actionable insights
• Strong capability in the use of Salesforce, Excel, Powerpoint
• Produce regular reporting packages to Sales Leadership tracking key performance indicators
• Partner with Senior Sales Leadership in producing Quarterly Business Review and Board of Directors presentations
• Provide general administrative support to members of the sales leadership team
• Focus on continuous improvement of business processes through process redesign, system enhancement, and automation
• Ability & willingness to work flexible hours of a global business

Your Experience:

• Bachelor’s Degree in Business Administration, Economics, Finance, Engineering or other quantitative major is required
• 3+ years of previous sales operations experience
• Experience in US HQ'd B2B tech company with direct sales model preferred
• Advanced Microsoft Excel (Pivot Tables, SUMIFS, INDEX/MATCH, XLOOKUP, etc.) and Powerpoint skills
• Knowledge of Salesforce.com experience is required
• Knowledge of ZoomInfo, Dun and Bradstreet Data, LinkedIn Sales Navigator, DataFox is a Bonus
• Self-starter and proven analytical and quantitative abilities
• Detail and process oriented. Track record of developing and streamlining efficient and scalable business processes
• Excellent communication skills (verbal and written)
• Extremely well organized, data-driven and comfortable managing multiple projects and stakeholders
• Strong desire to learn, grow, and succeed!

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Human Resource Generalist (Contractor to Hire)

United States - Remote

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The Human Resource Generalist as a member of the Human Resources team leads the daily functions of the Human Resource (HR) department including onboarding, providing daily HR support, and enforcing company policies and practices. 

Duties/Responsibilities:

• Coordinates all on-boarding functions for new hires, including, but not limited to issuing offer letters, initiating background checks and new hire paperwork.
• Conducts new hire orientations.
• Maintain employee information in HRIS (ADP).
• Maintain Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Assist Recruiting as needed with sourcing, interviewing & scheduling
• Performs other duties as assigned.

 Required Skills/Abilities:

• 5 – 7 years of human resource experience
• Excellent interpersonal and communication skills to interface with all levels of the organization.
• Excellent attention to detail with strong follow – through.
• Ability to maintain a high degree of confidentiality, work independently, and follow up on projects and issues
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.  ADP experience is a plus

*This role is a Contract with opportunity to transition to Full-Time*

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Compliance and Risk Analyst

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Compliance Analyst will be responsible for ON24’s information security compliance efforts to safeguard customer, employee, and company data in accordance with industry standards for a global enterprise SaaS company.  

You will work to determine and implement appropriate standards and controls that inform policies and procedures, manage security audits and assessments, and address third party risks.  

Role/Responsibilities:

30% Compliance

• Design, Implement, and maintain a continuous compliance framework.
• Perform internal auditing functions and compliance reviews.
• Oversee and participate in external compliance audits/certifications.
• Create and maintain company security & compliance policies and procedures.
• Research new regulatory compliance requirements, legal obligations, and framework revisions.
• Provide guidance and subject matter expertise to project teams on security and compliance.
• Evaluate and implement GRC products/solutions.

 

30% Risk

• Manage the risk register and develop metrics for reporting risk.
• Recommend, document, and monitor implementation of risk treatment plans.
• Develop and maintain vendor risk management program.
• Oversee and perform internal assessments such as SIG and CSA CAIQ.

 

20% Sales Engineering

• Support Sales and Sales Engineering by maintaining knowledge base, assisting with inquiries, and representing ON24 in conversations with customers/prospects.
• Develop and maintain supporting documentation, whitepapers, and other sales collateral.

 

10% Awareness & Training

• Evangelize security across the organization.
• Develop and maintain security awareness training materials.

 

10% Project Management

• Work across the organization to evaluate and address gaps in governance, risk and compliance.
• Manage cross-team initiatives related to security and compliance.

 

Requirements:

• Bachelor's degree or equivalent experience
• At least 5 years work experience in security, risk, or audit roles
• Hands-on experience implementing control frameworks and providing audit support (e.g. SOC 2, ISO 27001, FedRAMP)
• Deep understanding of security threat modeling, risk prioritization, and technical security measures
• Excellent written and verbal communication skills
• Ability to work effectively and drive results in a remote team setting

 

Preferred:

• Security certifications, e.g. CISSP, CISA/CISM, GIAC, CCSK, etc.
• Experience working in a SaaS, hybrid-Cloud environments
• Experience securing/auditing cloud, virtualization, and containerization platforms
• Knowledge of various privacy related regulations
• Experience with FedRAMP authorization process

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Security Engineer

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Security Engineer will be a critical member of ON24’s information security team where they will contribute to safeguarding customer, employee, and company data in accordance with industry standards for a global enterprise SaaS company.  

You will engineer security solutions, select and implement related technologies, and address security incidents.  

Role/Responsibilities:

40% Security Engineering

• Perform infrastructure and Cloud security design.
• Determine security requirements, related procedures, and define security controls.
• Perform vulnerability assessments and maintain vulnerability management tools and processes.
• Contribute to hardening standards and configuration guidelines.
• Evaluate and implement new security products/solutions.

40% Security Analysis

• Monitor and analyze security alerts and events.
• Work to enhance detection, correlation, and automation capabilities.
• Perform Incident Response activities. Facilitate coordination of security efforts across the organization.

20% Penetration Testing & Threat Research

• Coordinate, scope, and manage penetration testing efforts.
• Conduct internal security reviews, threat hunting, and training exercises.
• Review threat intelligence and produce advisories as applicable to ON24's environment.
• Research and review new threat vectors, develop detections and preventions.

Requirements:

• BS degree or equivalent experience
• At least 5 years work experience in technical security roles
• Hands-on experience with security devices such as network firewalls, load balancers, WAFs (e.g. Cisco, Fortinet, F5), and IDS/IPS (e.g. Snort, Suricata, Bro)
• Expertise with security monitoring, detection and response / SIEMs (e.g. Splunk, ELK)
• Deep understanding of security threat modeling, risk prioritization, and technical security measures
• System administration skills (Linux, Windows Server) and scripting capabilities (BASH, Python, Powershell)
• Excellent written and verbal communication skills
• Ability to work effectively and drive results in a remote team

Preferred:

• Security certifications, e.g. CISSP, GIAC, CCSK etc.
• Experience working in a SaaS, hybrid-Cloud environments
• Experience securing cloud, virtualization, and containerization platforms (K8s)
• Familiarity with Monitoring (Nagios, Check_MK, Solarwinds, Prometheus), and/or DevSecOps toolchains (e.g. Puppet, Ansible, Terraform, Jenkins, etc.)
• Knowledge of web application / software security assurance basics, e.g. OWASP Top 10.
• Passionate about security with strong desire to learn and grow

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Manager, Streaming Systems

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visithttps://www.on24.com.

A Manager, Streaming Systems at ON24 is responsible for the day-to-day operation of the Production streaming systems and supporting team members.  This person is responsible for the smooth operation, scale and maintenance of the streaming systems.  He or she supervises the staff and work involved with keeping this key piece of ON24’s SasS platforms running and scaling optimally.

JOB RESPONSIBILITIES

• Manage all aspects of the Streaming Systems day-to-day operation covering multiple regions, data centers & clouds.
• Participate in the evolution and improvement of streaming systems.
• Capacity, scale and expansion
• Improve auto-scaling and systems performance
• Process improvement
• Tools & standards
• Security
• New technologies
• Vendors and providers
• Manage staff and growth of team.  This includes hiring, staff mentoring and other HR related duties.
• Participate with senior management in developing a long-term technology roadmap and modernize the technology stack.
• Contribute to risk identification and risk mitigation strategies associated with the streaming systems and related architecture.
• Work outside the department with other technical teams to gather consensus for delivery on projects and tasks.
• Oversee the support and request tickets, team workloads and documentation.
• Provide reporting and metrics.

• Provide advanced troubleshooting, address opportunities that surface and root cause analysis
• Some on-call and after-hours support should be expected.  (24x7)

ESSENTIAL EXPERIENCE

• 7-10 years working hands-on in a technology field with 3-5 years experience in a supervisory/managerial role with a Production SasS platform 
• BS degree in Computer Science or related field.
• Working “Production” experience with Linux and Microsoft Windows Servers and Virtualization (VMware & Azure/AWS/GCP) is required.
• Experience with Pexip Infinity, Adobe Media Server, Wowza Streaming Engine, FreeSWTICH and Asterisk is preferred
• Knowledge of Streaming technologies like RTMP, HLS, MPEG-DASH is required. 

ESSENTIAL SKILLS

• Demonstrated strong leadership, communication and administrative skills.
• Ability to motivate and communicate clear and concise directions to others and build a strong team.
• Focus on excellent record-keeping as a method to aid in process improvement.
• Must be detail-oriented and an organized thinker able to work in fast-paced environment.
• Integrity, creativity, intellectual curiosity, high standards, persistence, and achievement-oriented approach are all important.
• Continuous improvement of ITIL/ITSM

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System Administrator, Streaming Systems

United Kingdom - London

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visithttps://www.on24.com.

ON24 is looking for a responsible, technical, forward-thinking individual to fill our System Administrator position in the UK.  The System Administrator will work with multiple departments to successfully build, deploy and operate our Production streaming systems. The focus will be installing, configuring, and troubleshooting technology problems related to production and platform systems that support our global SaaS platform. He / She will be responsible for helping automate and streamline our production operations, processes and work on building and maintaining tools for issue resolution, deployment, and monitoring in multiple environments.  He / She will work with other IT staff members to ensure the highest degree of functionality and reliability. This position requires an individual who is detail-oriented, able to adapt under stressful conditions, can multitask and possesses solid technical, communication and customer service skills.  Understanding and having a production-minded thought process is a requirement.

JOB RESPONSIBILITIES

• Responsible for the system lifecycle from scoping, development, and operating production systems that run on Windows and Linux operating systems.
• Participation in cross-functional projects from conception through deployment.
• Ongoing support of our global SaaS platform to unsure best customer experience.
• Prioritize, multitask, and work on simultaneous projects within the department.
• Participate in internal projects that help scale our environment, help implement best practices, and improve our overall IT methodology.
• Provide escalation support for our production deployments from EMEA.
• On-call/off hours work will occasionally be required. 
• Assure 24/7/365 systems availability for our SaaS platform. 

ESSENTIAL EXPERIENCE

• BS degree or equivalent with 3-5 years of previous System Administration or similar in a production environment is required.
• Experience in supporting key components of production systems in a global SaaS environment is required.
• Understanding of standard networking protocols and components a plus.
• Experience in load and scaling workloads in a live platform is required.
• Experience with both Linux (preferably Centos 6-8) and Windows Server 2012/R2, Windows Server 2016 is required.
• Experience with VMware hypervisor is required.
• Experience with Pexip Infinity, Adobe Media Server, Wowza Streaming Engine FreeSWITCH and Asterisk is preferred
• Knowledge of Streaming technologies like RTMP, HLS, MPEG-DASH is required
• Experience with Bash, Python, Shell, PowerCLI, and PowerShell scripting is required.
• Hardware Experience with Dell, HP and Cisco UCS is highly preferred.
• Knowledge of systems infrastructure, administration, and coding techniques is preferred.
• Knowledge of monitoring, testing methodologies, performance tuning and troubleshooting techniques is preferred.
• Experience in designing and implementing secure, scalable, highly available infrastructures both on premise and in cloud is a plus.
• Experience with automation like Ansible, Jenkins and GIT is preferred.
• Experience working with change control and IT policies is required.
• Experience with GPU technologies like CUDA is a plus.
• Experience with Check_MK, Nagios and/or other monitoring solutions is a plus.

ESSENTIAL SKILLS

• Ability to learn quickly to tackle new and technically complex problems with courage and tenacity.
• Ability to work in a fast-paced environment with changing needs and requirements.
• Must have demonstrated ability to approach emerging problems quickly and with flexibility.
• Patience and the ability to work with different teams and departments. 
• Must be a detail-oriented and organized thinker who is goal-oriented with effective communication and customer service skills.
• Must be willing to work with Engineering to design, deploy and maintain our ON24 platform.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Systems Engineer – Video and Media Systems

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visithttps://www.on24.com.

ON24 is looking for a responsible, technical, forward-thinking individual to fill our Systems Engineer, Video and Media systems position. This role will have an impact on video and audio collaboration systems by helping with focus on availability, scale and performance. This role will work with multiple departments to successfully design and operate these systems.  They will help troubleshoot and solve problems and perform root cause analysis.

JOB RESPONSIBILITIES

• Design, troubleshoot and maintain ON24’s video and media systems in ON24's Production environments. 
• Responsible for building large-scale bi-directional audio/video conferencing solutions.
• Responsible for the system lifecycle from development to operations of our video and media systems. 
• Ongoing support of our global SaaS platform and the video and media systems to ensure the best customer experience.
• Work and troubleshoot complex problems with internal teams, customers and vendors/ 3^rd party providers.
• Work on internal projects that scale the environment, help implement best practices to improve reliability, and improve our overall methodology.
• Participate in design reviews and code reviews.
• Define metrics and watch workloads.
• Develop automation, tools and monitoring to address operational issues.
• Help perform root cause analysis.
• On-call/off-hours work will occasionally be required. 
• Assure 24/7/365 systems availability for our SaaS platform.

ESSENTIAL EXPERIENCE

• BS degree or equivalent with at least 5-7 years of previous System Administration / Systems Engineering or similar production environment is required.
• Minimum of 3 years on working and building video systems.
• Experience with Pexip Infinity, Cisco Meeting Server or equivalent is required.
• Working knowledge of Wowza Streaming Engine and Adobe Media Server is required.
• Experience in FreeSWITCH and Asterisk is preferred.
• Experience supporting key components of production systems in a global SaaS environment is required.
• Experience with virtualization – VMware and Azure/AWS/GCP is required.
• Experience with Linux and Windows Server is required.
• Knowledge of video, audio, and networking frameworks is required.
• Understanding of standard networking protocols and components and troubleshooting networking issues.  (Wireshark and analyzing pcaps and application captures)
• Knowledge of Streaming technologies like RTMP, HLS, MPEG-DASH is required.
• Knowledge of real time streaming protocols is required.
• Knowledge of SIP, WebRTC and H.323 is required.
• Experience with PowerShell, Python, PowerCLI, bash, and other scripting is required.
• Knowledge of monitoring, testing methodologies, performance tuning, and troubleshooting techniques are preferred.
• Experience with containerization, Terraform, Ansible or equivalent is a plus.
• Experience in the post-mortem process, Root Cause Analysis (RCA) and lessons learned process is preferred.
• Experience with Check_MK, Nagios and/or other monitoring solutions is a plus.

ESSENTIAL SKILLS

• Have strong debugging, troubleshooting, and problem-solving skills.
• Collaborate with Engineering teams, influencing and contributing to product design. establishing requirements for manageability and operations, and ensuring it’s implemented.
• Must be able to prioritize, multitask and work on simultaneous projects within the department.

• Have the ability to learn quickly to tackle new and technically complex problems with courage and tenacity.
• Have the ability to work in a fast-paced environment with changing needs and requirements.
• You must be able to demonstrate the ability to approach emerging problems quickly and with flexibility.
• Have the ability to practice patience and work with different teams and departments with different sets of priorities.
• Must be detail-oriented and an organized thinker who is goal-oriented with effective communication and customer service skills.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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VP, Customer Marketing

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

 

Now, ON24 is seeking a VP, Customer Marketing to develop and drive modern integrated marketing campaigns and their underlying processes to drive customer success, increase renewals, promote services, and expand the product footprint within the existing install base. Partnering with the broader go-to-market team, this leader will operationalize a scalable, multi-channel marketing motion that results in increased pipeline and engagement with all of ON24’s highest-value accounts. This role is an excellent platform for a marketing leader to implement customer marketing strategies on a global stage in an exciting, high-growth space.

 

Role & Responsibilities

• Define and implement a comprehensive suite of strategic marketing programs that drive customer success, increase renewals, promote services, and expand ON24’s product footprint within existing customers. Deepen engagement with strategic customers and increase loyalty across all target audiences/verticals.
• Build and run a modern customer ABM program that creates personalized buying experiences for ON24’s most strategic enterprise customers.
• Create account campaign plans and all supporting materials including, but not limited to, campaign messaging, personalized collateral, dedicated webinar programs, etc. Manage a comprehensive customer communications strategy that leverages different channels including community portals, newsletters, emails, etc.
• Develop thoughtful “voice of the customer” materials and coordinate with the marketing, sales, and support teams to align all go-to-market activity. Work across the GTM teams to ensure marketing programs are in line with account strategies and buying processes for high-value accounts.
• Improve ROI visibility by building a transparent and trackable metrics system that encompasses all aspects of lead generation from campaign to revenue. Know funnel metrics across all segments like the back of your hand.
• Develop processes for tracking and analyzing performance metrics associated with all marketing programs and campaigns using DOMO, Salesforce and other relevant tools.
• Work with senior management to promote and communicate the ON24 brand, products, and value proposition. Refine company and product messaging to effectively communicate value to enterprise accounts.

 

Requirements

• You’re a customer marketing subject matter expert. You’ve successfully built customer marketing programs at scale and can implement a modern customer marketing playbook. You know how to evolve customer marketing strategy and tactics over time.
• You’ve developed and lead a world-class ABM function at a market leading software company.
• Experience running campaigns and programs that directly contributed to renewals and pipeline growth using modern marketing tools and channels.
• Strong ability to shape customer voices and stories, and experience running customer groups such as advisory councils and the community portal, among others.
• You’re an analytical problem solver. Your decisions are informed by data, and you know how to use analytics to draw insights to continually optimize campaigns.
• You’re inquisitive and innovative. You bring a “test and learn” mentality to the organization and have a hunger to leverage the latest technology and methods to drive growth.
• Deep knowledge of marketing and reporting tools, such as Salesforce, DOMO, and Marketo.
• Experience with the ON24 platform is a huge plus.
• Outstanding verbal and written communication skills, with the ability to communicate a company’s vision to the market.
• A history of partnering with senior executives to drive a culture of honesty, collaboration, and direct communication.
• You’re passionate about our mission - the idea of marketing to marketers excites you.
• Have 4-year Bachelor's degree in marketing or a related field. Having an MBA is a plus.

 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Senior Account Based Marketing Manager

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

ON24 is seeking a Sr. ABM Manager to develop and drive modern, integrated marketing campaigns and their underlying processes to penetrate and grow the company’s largest customers. Partnering with the broader go-to-market team, this leader will operationalize a scalable, one-to-one, multi-channel marketing motion that results in increased pipeline and engagement with all of ON24’s highest-value accounts. This role will report to the Global ABM Director and will architect the company’s account-based marketing playbook to be leveraged across the globe.

Responsibilities

• Define, build, and run a modern ABM program that creates personalized buying experiences for ON24’s most strategic enterprise customers. Verticalize this ABM plan.
• Build and execute ABM campaigns against the Top 50 Global Accounts
• Infuse a “top down” engagement mentality in the GTM organization. Create strategies to
• penetrate executive teams and engage the most senior leaders of large enterprise accounts.
• Create account campaign plans and all supporting materials including, but not limited to,
  • Campaign messaging, personalized collateral, dedicated webinar programs, field marketing strategies, sales enablement, outbound communications, paid display/retargeting, social campaigns, and others.
• Coordinate with the marketing, sales, and support teams to align all ABM go-to-market activity.
• Work across the GTM teams to ensure marketing programs are in line with account strategies and buying processes for high-value accounts.
• Partner with customer marketing to develop and execute ABM programs for top customers.
• Improve ROI visibility by building a transparent and trackable metrics system that encompasses all aspects of lead generation from campaign to revenue. Know funnel metrics across all segments like the back of your hand.
• Develop processes for tracking and analyzing performance metrics associated with all marketing programs and campaigns using DOMO, Salesforce and other relevant tools.

Qualifications

• 5+ years of digital/field marketing experience in B2B SaaS
• You’re an ABM subject matter expert. You’ve successfully built ABM programs at scale and can implement a modern enterprise marketing playbook. You know how to evolve an ABM strategy and tactics over time.
• Experience running campaigns and programs that directly contributed to pipeline growth using modern marketing tools and channels including, but not limited to, list building and targeting, webinars, personalized websites, account based ads, direct mail, social network targeting, and others.
• You’re an analytical problem-solver. Your decisions are informed by data, and you know how to use analytics to draw insights to continually optimize campaigns.
• You’re inquisitive and innovative. You bring a “test and learn” mentality to the organization and have a hunger to leverage the latest technology and methods to drive growth.
• Deep knowledge of marketing and reporting tools, such as Salesforce, DOMO, and Marketo.
• Experience with ON24, 6sense and Sendoso is a huge plus.
• Outstanding verbal and written communication skills with the ability to create and communicate a company’s vision to the market.
• A history of partnering with senior executives to drive a culture of honesty, collaboration, and direct communication.
• You’re passionate about our mission - the idea of marketing to marketers excites you.
• Bachelor's degree in marketing or a related field. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-United States
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Director, Field Marketing (North America)

United States - San Francisco

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 marketing team is looking for an enthusiastic and data-driven marketer responsible for strategy and execution of global field programs that span physical and digital channels.

The Director, Field Marketing (North America) will define and drive field & digital experiences at ON24 while setting the standard for best practices in the industry, driving pipeline generation and acceleration.

This role is an exciting opportunity for a senior marketer to create unique, memorable, best in class digital experiences that change the way we engage online. This role is best suited for a creative, driven, high achiever with proven ability delivering first class field events, transitioning from physical to digital, and creating amazing digital experiences. You can think and act strategically but also dig in with the team to get things done.

Responsibilities 

• Will manage our North America Field Marketing strategy and execution, and serve as the marketing counterpart to our North America Commercial and Enterprise Sales and SDR leaders.
• Will manage 3 Sr. Marketing Managers who align to specific sales segments: enterprise, commercial, and sponsored programs
• Will report to VP, Demand Gen

Role Description 

STRATEGY

• Develop strategy for campaigns focused on key sales segments in North America with a goal to engage and convert net-new logos and prospects
• Align strategy and plan with Sales and SDR leadership to support and enable the field
• Be the voice of the field: meet regularly with sales leadership and account executives to know and understand what’s happening in market, what’s working and what’s not
• Know the metrics for sales success on a daily and weekly basis and create tactics that support the day-to-day delivery of qualified sales leads for constant pipeline creation
• Understand sales territory needs and map localized programs to the accounts and prospects in market
• Cultivate net-new demand and strategies to attack untapped cohorts, including personas, verticals, territories
• Develop integrated marketing plays that align to SDR and AE plays; systematize the playbook
• Build a quarterly plan of live and virtual events that deliver against sales priorities, including brand awareness, perception shift, demand generation, thought leadership, and product launches
• Have a pipeline contingency plan built in to help close gaps and enable sales to hit their number
• Connect field programs with Sales and the global Demand Generation team to maximize overall marketing investments and ensure continuation of prospect/customer journeys
• Push the boundaries of how digital experiences are designed and how we engage our audiences
• Partner with key stakeholders in Product, Sales, Marketing and Global Regional teams to align on strategy, plan, investments, and what success looks like

EXECUTION

• Create unique, memorable, best in class digital and hybrid experiences that attract and engage net-new acquisition prospects (Pop Ups, Roundtables, Virtual Summits, Hospitality events, Tentpole events)
• Manage team of 3 - 4 marketers to drive end to end execution of field and digital experience programs using detailed project tracking and fine attention to detail
• Create templates/repeatable programs for use by the greater marketing team
• Brief in strategy and kick off programs to partners on the marketing team and cross-functional teams including Sales; present to leadership on occasion
• Create or refine processes to drive effective and streamlined DX programs

REPORTING

• Set targets and goals, define measurement framework, deliver reporting/ROI analysis against event investments
• Use the ON24 Platform, DOMO and Salesforce reports to track campaign/program performance - update/report to leadership regularly
• Use data and analytics to draw insights & continually optimize campaigns; inform internal stakeholders of performance (eg: Content, PMM, Product teams)
• Main business KPIs will be program efficiency and effectiveness in terms of: responses & engagement, contribution to pipeline, acceleration of pipeline, and revenue growth

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior Product Marketing Manager

United States - San Francisco

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ON24 is on a mission to transform the way marketers market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

ON24 is looking for a Senior Product Marketing Manager to own the Go To Market and strategic programs for our flagship Webcast Elite product within the ON24 portfolio. ON24 is building a team of resourceful, agile, and entrepreneurial-minded product marketers to directly impact the development and success of our platform and products. In this cross-functional role, you will work closely with our product, customer success, sales, and marketing teams to execute strategic GTM plans, develop compelling content, create messaging and positioning, and inform demand and customer programs.

This role will report to the Director of Product Marketing.

Responsibilities

• Go To Market planning and execution- launch planning, market research, content/collateral creation, ICP identification, use case research, sales enablement and team trainings
• Develop and maintain product messaging and positioning
• Work closely with the sales enablement and extended marketing team to develop content and collateral that support the sales cycle (pitch decks, sales playbooks, case studies, videos, blog posts, demos)
• Support product managers in executing beta programs
• Manage ongoing product release communication and promotion
• Capture customer feedback through surveys and validation/review programs
• Track product usage trends to inform product development, pricing/packaging, content, and collateral.
• Work with Competitive Intelligence team to understand competitive products, sales, and marketing tactics, and develop differentiated product positioning.

Qualifications

• Bachelor’s Degree in Marketing or related field
• 5+ years product marketing experience
• Comfortable and able to work cross-functionally
• Excellent PowerPoint, presentation and writing skills
• Proven history of creating and executing effective marketing programs
• Excellent time management and project prioritization skills
• Comfortable using collaboration, marketing and CRM tools such as Slack, Marketo, SurveyMonkey, Salesforce and others.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

 

Apply Here

Senior Product Marketing Manager - Data Intelligence

United States - Remote

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ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources – sales and marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com. 

ON24 is looking for a Sr., Product Marketing Manager to grow and build out our data & intelligence products within the ON24 portfolio. As end-users engage with ON24 experiences, they generate first-person data which we run through our AI-engine. We capture prospects’ lifetime activity and can automatically recommend relevant content and personalize the next experience, increasing engagement. This propels the viewer forward, taking them from one relevant experience to the next, reducing friction, and accelerating depth of engagement especially with our deep integration with the sales and marketing ecosystem of our customers.  ON24 is building a team of resourceful, agile and entrepreneurial-minded product marketers to directly impact the development and success of our AI and data platform and products. In this cross-functional role, you will work closely with our product, customer success, sales, and marketing teams to help bring products to market, develop compelling content, create messaging and positioning, and inform demand and customer programs. 

Responsibilities 

• Leverage your deep understanding of our buyers’ needs and the competitive landscape to build a compelling narrative for our products and services. 
• Work cross functionally across sales, marketing, product and customer success teams to support companywide alignment and ensure flawless launch execution. 
• Define target market for product launches: segmentation, buyer personas, and key elements of differentiation including value messaging 
• Develop and execute data informed strategic Go-To-Market plans focused on driving company results including launch planning, market research, content/collateral creation, ICP identification, use case research, sales enablement, and team trainings. 
• Develop and maintain product messaging and positioning 
• Work closely with the sales enablement and extended marketing team to develop content and collateral that support the sales cycle (pitch decks, sales playbooks, case studies, videos, blog posts, demos) 
• Support product managers in executing beta programs 
• Manage ongoing product release communication and promotion 
• Work with customers to identify their needs and collaborate with the product team on our product roadmap and vision for the future through surveys and validation/review programs 
• Track product usage trends to inform product development, pricing/packaging, content and collateral 
• Work with Competitive Intelligence lead to understand competitive products, sales and marketing tactics, and develop differentiated product positioning 

Qualifications 

• Bachelor’s Degree in Marketing or related field 
• 8+ years product marketing experience, especially in data & intelligence solutions, intent data and/or customer data platforms 
• Comfortable and able to work cross-functionally 
• Excellent PowerPoint, presentation and writing skills 
• Proven history of creating and executing effective marketing programs 
• Excellent time management and project prioritization skills 
• Comfortable using collaboration, marketing and CRM tools such as Slack, Marketo, SurveyMonkey, Salesforce and others. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
 
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records. 

 

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Sr. Graphic Designer

United States - Remote

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The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging experiences that drive measurable business growth. Today we are converting millions of prospects to buyers for thousands of companies, enabling our customers to monetize engagement. Through ON24 webinar, virtual event, multimedia experiences, we provide a system of engagement for audiences to choose and accelerate their own journeys. ON24 customers then turn that engagement and interest into actionable insights, which enables businesses to scale engagement, conversions and pipeline to drive revenue growth.

ON24 serves over 1900 companies worldwide, including 3 of the 5 largest Global Technology companies, 4 of the 5 largest Global Banks, 3 of the 5 largest Global Healthcare Companies and 3 of the 5 largest Global Industrial Manufacturing companies. In aggregate, our customers engage an average of 4M professionals per month for a total of 2.5B minutes per year. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and APAC.

The Senior Graphic Designer sits on the Corporate and Brand Marketing team, which is responsible for the ON24 Brand, Website and Project Management of all marketing content, campaigns and execution. In this role, you’ll work alongside a group of content, product, demand generation and brand marketers to bring the ON24 brand to life. Reporting to the Director of Corporate and Brand Marketing, you will be responsible for building and managing the ON24 brand and concept development and execution of various marketing campaigns and programs. The ideal candidate will be a creative engineer who can explore design solutions that elevate the ON24 brand to new heights, while having the flexibility and efficiency to buckle down and power through quick-turn solutions when necessary.

This position is open to candidates in San Francisco, CA or Remote (PST).

Responsibilities

• Responsible for creation of successful design solutions across a variety of print and digital mediums, including but not limited to: web, advertising, email, social media and more
• Responsible for creative concepting and execution for a variety of project types, including campaign, event and webinar series branding, written content, interactive digital experiences, promotional assets and brand identity and guideline development.
• Act as the gatekeeper of our brand standards, both internally and working with external freelancers and agencies, ensuring that all marketing creative is effective, engaging, and ultimately on brand.
• Manage the graphic design queue and deadlines and delegate work as necessary to freelance and agency partners.
• Partner with marketing and brand leadership to gain an understanding of campaign and brand stories and goals that will inform creative development and execution.
• Responsible for managing and updating internal company brand resources, including: guidelines, templates, iconography and assets.
• Partner with Demand Generation teams on their various tools and platforms, understanding design specifications and requirements.
• Lead creative reviews and presentations to marketing leadership and be able to effectively communicate the ‘why’ behind your designs, while being receptive to feedback and creating actionable solutions to bring a project to the finish line.

 

Qualifications

• BA or BFA preferred in Graphic Design or Communication Design
• 5-7 years as a professional graphic designer, with both print and digital expertise, preferably for a B2B brand or marketing agency.
• A proven ability in the areas of narrative creation, concepting, designing digital experiences (e.g. website), and fundamental graphic design (typography, layout, and art direction)
• Expert knowledge of Adobe programs: Illustrator, Photoshop and InDesign.
• Solid understanding of how to design for the modern web-across browsers, screen sizes, and audience types and able to communicate those requirements effectively to freelancers and partners.
• Detail-oriented and organized, with high graphic standards.
• Experience with corporate rebrand development and execution
• Experience designing internal corporate resources like PowerPoint templates and brand guidelines.
• Coding for web (HTML/JS/CSS) and/or mobile app experience is a big plus.
• Experience with motion graphics and HTML5 is a plus
• Experience working with and/or directing junior designers, freelancers and agencies.
• Self-starter, flexible, reliable, and has the ability to multitask and meet tight deadlines under pressure in a fast-paced environment
• Strong interpersonal skills and can interact effectively with C-level executives and business leaders
• Experience working with a distributed, global team
• Open to candidates in San Francisco, CA or Remote (PST)

 

A Portfolio showcasing work including emails, landing pages, print materials, event graphics/signage, product imagery and more is required for consideration.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.”

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Website Optimization Manager

United States - Remote

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ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

The Website Operations Manager has a critical role in monitoring and delivering key strategies and initiatives for website success.

The ideal candidate will have a strong digital knowledge across platforms and be eager to deep dive into the mechanics of each department to support in creating a unified strategy.
The right candidate will have a passion for all things web and a keen eye for data analysis.

Responsibilities

• Day-to-day running of Conversion Rate Optimization (CRO) programs
• Support the creation of CRO initiatives and manage execution
• Evolving the personalization of customer experience across ON24.com with the ultimate aim of improving conversion across key user journeys
• Deliver against commercial targets to achieve incremental revenue via increased applications and conversion rate.
• Delivery of optimization campaigns to be in line with the brand as well as website guidelines.
• Identify opportunities for optimization based on site analytics, reports, experience and digital best practices.
• Provide insight and optimization recommendations to the wider Digital team
• Developing a test and learn culture within Global Digital teams as well as managing and supporting the local Digital teams CRO initiatives
• Implement and manage all tools and technologies to help successfully run the CRO program
• Produce regular performance reports and update all relevant stakeholders
• Run a cross-functional remit of business consultancy, project management, optimization specialism, and usability analysis
• Coordinate the delivery of core user journey optimization campaigns by engaging key stakeholders - including website product teams, developers, design, legal
• Work closely with the Digital team to ensure all optimization campaigns are aligned with other development plan
• Assist with other digital projects as required, including roadmap planning and UAT sign off

Qualifications

• Experience in running optimization and personalization programs in the B2B space, across both desktop and mobile platforms.
• Experience in developing programs that tailor to the unique characteristics of users in different countries
• Experience of using CRO tools, ideally Google Optimize, Optimizely, Marketo RTP
• Experience of using website personalization tools, such as Demandbase, 6Sense, etc.
• Good understanding of Google Analytics and other digital analysis tools i.e. Hotjar/crazyegg
• Ability to provide actionable insight from data analysis
• Strong communication skills - both written and verbal and ability to build solid relationships at all levels
• Ability to develop strong relationships with stakeholders and key project team members globally
• Ability to carry out duties autonomously, with little direct supervision.
• Ability to understand and analyse SEO technical and content strategies
• Confidence in measuring demographic profiles and working with digital teams to produce them

Tools

SEM Rush, Optimizely, Google Analytics, WordPress, Monday.com, Google Optimize, Crazy egg, Demandbase, 6Sense, Drift

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior SEM & Digital Advertising Manager

United States - Remote

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ON24 is seeking a highly motivated SEM and Digital Advertising lead to join our Marketing team. The role will lead and execute our web optimization and digital strategies and programs. The role will work closely with various roles on the marketing team to generate demand and drive web conversion on a global scale.

We are looking for an experienced professional to lead our digital media efforts, plan and coordinate ongoing day-to-day efforts across multiple ad platforms and develop an advanced growth strategy for the future. You have done everything from in-the-weeds tactical daily bid adjustments to keyword builds and audits. You are near-expert level in all formats of search (SEM) and display advertising. You know the pillars of SEO and can explain how you have achieved first page ranking for a keyword. You can provide senior-level planning support & comms to executives and know how to draw insights from data to tell a story. This is a unique opportunity for the right candidate to develop strategy but still execute on a daily basis; you will have impact immediately.

Responsibilities

STRATEGY

• Develop and oversee a comprehensive digital marketing strategy
• Build the digital roadmap to help us achieve our aggressive annual pipeline and revenue goals, while increasing awareness of our brand
• Develop, prioritize, and own the execution of our SEO roadmap alongside the agency and marketing team
• Be the owner of the keyword strategy and collaborate with content, demand gen, product, brand teams
• Leverage a strong data analytics background to better understand the full funnel impact of digital efforts
• Explore new and emerging digital marketing & acquisition opportunities/tech, allowing us to target audiences in new ways

EXECUTION

• Manage the execution of a digital marketing strategy for paid marketing campaigns across SEM, Display, Social, and other digital channels - keep this highly organized and visible
• Make the calls on audience sizing, spend allocation, budget optimization, cadence, channel mix and overall prioritization of campaigns
• Work closely with our agency and 3rd-party marketing platforms to test new features, technologies, and methodologies - have an eye for constant optimization
• Develop winning SEO tactics and strategies that improve the organic search visibility/ranking of ON24/our keywords
• Help improve the user journeys on our website by optimizing messaging, landing page designs, website tools, offers, and overall experience
• Develop, expand, and execute optimization and personalization programs for main website assets
• Work cross-functionally with other teams to define and prioritize short and long-term campaigns to drive web conversion and lead generation

REPORTING

• Develop ROAS and demand gen models to forecast and track conversions, Sales Qualified Leads (SQLs), pipeline, and revenue
• Define SEO success metrics, and other analytics to gauge SEO health
• Use data and analytics to draw insights & continually optimize campaigns; inform internal stakeholders of performance (eg: DG, Content, PMM, Product teams)
• Main business KPIs will be program efficiency and effectiveness in terms of: responses & engagement, net new names, contribution to pipeline, acceleration of pipeline, and revenue growth

Qualifications:

• BA/BS in marketing or related field
• 5-8 years of digital/paid media or performance marketing experience at an agency or B2B SaaS company
• 3+ years of SEO experience in B2B SaaS/Tech
• Solid understanding of web analytics, algorithm changes, and the nuances of links within the SEO ecosystem
• Proven expert on search (SEM), paid social, programmatic display advertising, auction formats and bidding/investment efficiency
• Hands on experience with advertising tools (e.g. Google Adwords Campaign Manager, Facebook Business Manager, LinkedIn Campaign Manager, etc)
• Experience optimizing for the funnel with content, copy, imagery, landing page messaging, etc
• Experience with optimization software (e.g, Optimizely); web intelligence / demand generation tools (e.g, Marketo, SFDC, 6sense, Demandbase, Drift, Clearbit, Rollworks); web analytics software (e.g, Google Analytics, Google Search Console, Marketmuse), and CMS (e.g, Wordpress); reporting/visualization software (e.g, Domo).
• Demonstrated mastery of multi-channel media strategy, optimization and ROI.
• Ability to articulate SEO ideas, strategies, and tactics to audiences with varying knowledge of SEO (novices to technical specialists)
• Ability to lead incremental tests with analytics teams to measure marketing impact
• Proven track record running acquisition strategies focused on ROI
• Ability to present to executives, incredibly detail oriented and possess impeccable communication and writing skills, superior PPT skills
• Inquisitive and innovative - test and learn mentality with a hunger to leverage the latest technology and methods to drive growth
• Strong analytical, problem-solving, and decision-making skills; data driven mindset
• Strong project management skills, highly organized and strong attention to detail
• Motivated, self-starter attitude, ready to come to the table with ideas
• Ability to work independently as well as in a team-oriented environment

 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Agency Marketing Manager

United States - Remote

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ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

The Agency Marketing Manager will be responsible for developing, managing and executing programs to drive awareness, demand and acquire net-new B2B marketing and digital agency partners. This role will manage the agency community, driving education and training to ultimately generate referral business from agencies, cultivate agency service partners and develop co-marketing initiatives to activate agency partners’ client base.

STRATEGY & PROGRAMS

• Work closely with our VP of Marketing, Partner leadership, and cross-functional marketing team to develop and manage the execution of our agency marketing strategy
• Oversee, manage and optimize awareness programs to build agency network
• Create and build framework for agency network education and certification on the ON24

CONTENT DEVELOPMENT

• Develop agency-specific messaging for outbound marketing campaigns
• Build joint messaging and value props with key agency partners
• Communicate to agency partners regarding programs, events, and product specific information
• Tailor product marketing collateral for agencies and their clients

REPORTING & ANALYTICS

• Understand agency-driven results and how to optimize and accelerate pipeline.
• Work in partnership with sales and marketing operations for consistent reporting and insights across programs.
• Support marketing leadership with forecasting of program results to ensure sufficient coverage to achieve bookings targets.

Qualifications:

• BA/BS
• 5-8 years of marketing experience
• Strong leadership skills, proven ability to build, motivate, and lead team to exceed expectations

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Video Content Manager

United States - San Francisco

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ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

ON24 is looking for a rockstar video producer/editor to help us bring our marketing to life. You will produce a wide range of video content including product videos, promotional videos, customer testimonials, webinars, virtual events, and much more.

Reporting to the VP of Content Marketing, you bring a full-service skillset, to produce, shoot and edit events and video content of every type. No project seems too big, or too small for you. You can work effectively in a collaborative team environment and can bring your creativity to help us elevate our brand.

 Skills & Experience

• 5-10 years of video production experience
• Advanced post-production: editing/motion graphics (Adobe Creative Suite)
• Experience with full suite of studio tools: camera, audio, lighting
• Experience applying graphic/brand design to video content
• Experience producing webinars & live streaming events
• Studio production & studio team management
• Directing & producing live and on demand video content
• Script writing, editing, and storyboarding
• Exceptional project management skills, always meet your deadlines
• Managing outside agencies and production contractors/studios
• You work fast and can manage multiple projects simultaneously
• Experience producing product/brand videos a big plus

We prefer someone who is in the San Francisco Bay Area, as ON24 has onsite studio facilities and equipment in San Francisco, but are open to remote options.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior Program Manager, Center for Marketing Transformation & Services

United States - San Francisco

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ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

ON24 is hiring a Product Manager for its Center for Marketing Transformation (CMT) research portal. The product manager will be responsible for the commercial success of the CMT research portal, in charge of the product roadmap and overseeing additional enhancements and tools through design, build, launch and growth stages. The product manager will also be responsible for operationalizing vertical benchmarks to support CMT content, thought leadership and sales presentations.

The product manager must work cross-functionally, unifying and motivating peers from different teams (e.g. developers, designers, marketers). The product manager should be an expert on the CMT portal’s usage and act as a subject matter expert for the product, supporting other marketing and sales resources by augmenting their knowledge and filling their knowledge gaps.

Responsibilities

• Work with customers and marketing team to build value added product experiences through new tools and features.
• Responsible for creating and managing product roadmap.
• Partner with customers to understand usage and opportunities for product and content in the CMT portal.
• Drive operationalization of a vertical benchmarking program across delivery mechanisms.

About You

• 5+ years product management experience.
• Experience in the martech or research space.
• BA/BS required.
• Works well in excel, DOMO and other data analysis tools.
• Passionate about design and delivering great user experiences.
• Possess excellent communication verbal and written communication skills.
• Strong business sense with a track record for making decisions through data.
• Motivated and self-directed with a high-bar for excellence.

 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Field Marketing Manager, EMEA

United Kingdom - London

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ON24 are looking for an enthusiastic, data-driven marketer responsible for developing and executing marketing campaigns across UKI and Northern Europe.

The Field Marketing Manager, EMEA role will be responsible for the successful implementation of local campaigns, programs, and events using the latest demand generation methods. The objective is to quickly drive pipeline growth through net-new names, Sales Qualified Leads (SQLs); then track and report on the results. This role is best suited for a driven, high achiever with proven ability to develop B2B marketing programs both on the strategic and tactical level.

You must have a passion for Field Marketing, love working side-by-side with Sales and be excited to develop unique events and campaigns. You should have a strong background in go-to-market planning, Working across multiple functions and act as a champion for the needs of the market in a fast-changing and dynamic growing company.

Responsibilities:

• Develop the in-market voice of ON24 for core markets (UKI, Nordics and BeNeLux); leverage personalisation and localised experiences when possible/appropriate.
• Work closely with the central marketing team to leverage campaigns, programs, and content where appropriate for sub-regions.
• You will create and manage lead generation programs to meet pipeline targets including host virtual and physical events in multiple geographies, industry-relevant tradeshows, direct marketing campaigns, content creation, integrated campaigns and various other marketing tactics to support the field sales organisation.
• Managing event logistics pre, during, and post event across EMEA (some travel will be required).
• Work with Sales and SDR teams to track and manage lead flow and increase conversion rates at each stage of marketing and sales engagement and to identify new market opportunities and trends.
• Use DOMO and Salesforce reports to track campaign/program performance - update/report to leadership regularly.
• Use data and analytics to draw insights & continually optimize campaigns; inform internal stakeholders of performance (eg: Content team).

Qualifications: 

• BA/BS in marketing or related field
• 5 years of digital/field marketing experience in B2B SaaS
• Experience generating demand in the Northern Europe marketplace
• Deep knowledge of SFDC and Marketo (campaign set up, programs, flows, smart lists, and general best practices)
• Experience using ON24 + integration with Marketo a huge plus
• Proven track record of creating and executing integrated marketing campaigns using tactics that include webinars, email, digital advertising, and more.
• Motivated, self-starter attitude, ready to come to the table with ideas

 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

 

Apply Here

Industry Marketing Manager

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Industry Marketing Manager will define & implement GTM (go-to-market) plans for various industries and segments. This dynamic role will focus on the development of positioning, content development, sales enablement, and informing campaign architecture.

Responsibilities

• Designing GTM strategies and project managing for industries and use cases solutions to drive platform sales in collaboration with demand generation and sales teams.
• Becoming a domain expert for customer use cases and industries through market research and engaging with customers to understand their challenges, solutions and business needs
• Developing positioning, building storylines and creating compelling content
• Driving customer and market research to uncovering unique buyer attributes, platform requirements and informing packaging
• Working cross-functionally with sales, sales enablement, customer success, content, product marketing and demand generation teams
• Supporting customization of customer marketing programs for relevant & consistent customer experience
• Regular reporting on performance and business outcomes for defined segments

Skills and Experience

• Bachelor’s Degree in Marketing or related field
• 6+ years marketing experience (industry marketing, product marketing, solutions marketing or content marketing experience preferred)
• Excellent analytical and problem-solving ability to understand business stakeholder needs, drive prioritization, and deliver outcomes
• Strong story-teller with ability to convey persuasive messages
• Ability to create a variety of marketing assets, including slide decks, solutions guides, datasheets & webinars
• Experience in conducting customer & market research
• Comfortable with presenting to internal teams
• Proven history of creating effective marketing programs & content

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Associate Marketing Manager

United States - Remote

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ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

The ON24 marketing team is looking for an enthusiastic and data-driven marketer responsible for strategy and execution of global field & digital experience programs.

The Associate Marketing Manager, NA Acquisition will support and help drive end-to-end programs and campaigns to increase demand for our North America Acquisition business at ON24. You will directly aide in driving pipeline generation and acceleration.

We are looking for a demand generation machine. You are familiar with acronyms like MQL, SQL, ROI and conversion rates. You love the science of marketing as much as the art and enjoy building, executing and measuring campaigns. You’re creative and ready to bring new ideas and energy to the team.

You will work cross-functionally with sales, product, and customer success teams. You are able to think and act strategically but also dig in with the team to get things done. This role is an exciting opportunity for a savvy marketer.

Responsibilities:

STRATEGY

• Support and influence strategy for growing the North America acquisition business at ON24 across Enterprise and Commercial segments
• Think in terms of the full funnel and understand the unique characteristics of the ON24 buyer; build programs and overall strategy accordingly
• Push the boundaries of how digital experiences are designed and how we engage our audiences
• Partner with key stakeholders in Product, Sales, Marketing and Regional teams to align on strategy, plan, investments, and what success looks like

EXECUTION

• Create unique, memorable, best in class marketing programs and campaigns that support each NA segment reaching its unique target audience
• Manage end to end execution of field, sponsored, and other digital experience programs using detailed project tracking and fine attention to detail
• Create templates/repeatable programs for use by the greater marketing team
• Brief in strategy and kick off programs to partners on the marketing team and cross-functional teams including Sales; present to leadership on occasion
• Create or refine processes to drive effective and streamlined programs

REPORTING

• Understand how targets are set, analyze performance with the team
• Deliver reporting/ROI analysis against event investments
• Use the ON24 Platform, DOMO and Salesforce reports to track campaign/program performance - update/report to leadership regularly
• Use data and analytics to draw insights & continually optimize campaigns; inform internal stakeholders of performance (eg: Content, PMM, Product teams)
• Main business KPIs will be program efficiency and effectiveness in terms of: responses & engagement, contribution to pipeline, acceleration of pipeline, and revenue growth

Qualifications:

• BA/BS in marketing or related field
• 5+ years of digital/field marketing experience in B2B SaaS
• 3+ years using ON24, integration with Marketo a plus
• Experienced managing events with strong program management background
• Proven experience delivering successful multi-channel events or campaigns including video, digital, social, experiential, etc.
• Deep experience with managing agencies for both virtual and in-person events
• Ahead of the latest experiential innovations in the industry and are comfortable with taking calculated risks in order to drive impactful experiences
• Incredibly detail oriented and possess impeccable communication and writing skills, deep PPT skills
• Deep knowledge of SFDC and Marketo (campaign set up, programs, flows, smart lists, and general segmentation best practices)
• Inquisitive and innovative - test and learn mentality with a hunger to leverage the latest technology and methods to drive growth
• Experience reporting on campaigns using Marketo and Salesforce.com, or DOMO
• Experience using analytics to draw insights & continually optimize campaigns.
• Strong analytical, problem-solving, and decision-making skills; data driven mindset
• Strong project management skills, highly organized and strong attention to detail
• Motivated, self-starter attitude, ready to come to the table with ideas
• Ability to work independently as well as in a team-oriented environment
• Excellent written and oral communication skills

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior Content Marketing Manager

United States - Remote

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ON24 is on a mission to transform the way marketers market, powering the live, always-on, and personalized experiences that businesses need to create engagement, deliver data, find demand, and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior, and turn that intelligence into action. Informed by more than a billion engagement minutes - including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources - marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

There are a lot of content marketing jobs out there, but how many of them allow you to write about the thing you know best... marketing? ON24 is on a mission to transform how companies connect with their prospects and customers by creating engaging digital experiences. It’s a fun story to tell - and we want you to help us tell it.

We are hiring a Sr. Content Marketing Manager to help us grow our content marketing machine. Reporting to the VP of Content Marketing, you will be responsible for guiding content operations and driving content creation in support of multiple marketing functions.

Responsibilities

• Creating content in support of demand generation programs, including white papers, ebooks, blog copy, promotional email copy, digital ad copy, and more
• Creating editorial content in support of campaigns, programs and exec comms
• Providing copy editing services across all marketing content creators
• Co-managing content operations across team functions
• Working cross functionally to support core teams on content ideation & planning
• Managing content calendar & content performance metrics
• Managing & hiring external writing contractors

Skills & Experience

• Creative writer and storyteller. Must write human
• 3-7 Years B2B content marketing experience
• Experience managing & scheduling content operations
• Experience aggregating & reporting performance metrics
• Long form writing experience: whitepapers, ebooks, research
• Short form writing experience: promotional emails, blog posts, social
• Advanced grammar and copy editing skills
• Understanding of SEO and content optimization
• PowerPoint skills a plus
• You write fast and fun, and always find the better way to turn a phrase
• Your writing doesn’t feel like marketing
• Able to manage a high volume of content projects
• Must be highly collaborative and low drama

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Marketing Data Analyst - Account Based Marketing

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC.

ON24 is seeking an experienced Account Based Marketing Data Analyst. This role is comfortable with analyzing customer intent, measuring influences process decisions and goals at the leadership level and is responsible for strategically working alongside ON24’s Marketing and Sales teams. You will be a go-to person for the marketing data analysis and decisions of the organization.

To be successful in this role, you will know how to work cross-functionally, and are highly analytical. Ideally you will also have a strong understanding of marketplace dynamics and experience working in matrixed, publicly traded organizations.

KEY RESPONSIBILITIES

• Analyze the many sources of customer and prospect data across the organization and build models based on the data available.
• Use data and analytics to draw insights and continually optimize the targeting process of both accounts and contacts as the organization continues to scale; inform internal stakeholders of performance.
• Provide recommendations on new data sources and technologies to enhance our current data set.
• Participate in the specific targeting strategies across our online properties, ABM, and Demand Generation approaches to customers, prospects, and partners.
• Work globally to deliver insights to the leadership team, understanding the nuances of each country and problem solving to ensure smooth and timely execution of programs that require advanced data analytics.
• Act as the liaison between RevOps, SalesOps, and the Salesforce Admin team to recommend and produce updates to the systems.
• Work with Marketing and Sales stakeholders to own analysis of marketing goals from definition to planning, execution, performance and reporting of ROI.

REQUIRED KNOWLEDGE & SKILLS

• 3+ years of hands-on experience in a Business Intelligence capacity or with strong direct alignment to marketing and field sales teams.
• Ability to understand the business needs and apply them to actionable data.
• Experienced and comfortable in fast growing, high demand business environments.
• Excellent communicator in both written and verbal form.
• Motivated, self-starter attitude, and ready to work with other high performers.

DESIRED KNOWLEDGE & SKILLS

• Prior experience working with Enterprise B2B data preferred.
• Experience working with Salesforce, Domo, Totango, or equivalent systems preferred.

EDUCATION

• Bachelor’s degree in Data Science, Marketing, or Business Administration preferred.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Customer Marketing Manager, Engagement Strategy

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

This role will be responsible for designing and implementing an effective marketing & communications strategy to engage ON24 customers throughout all stages of the post-sales customer journey. The right candidate must be passionate about customer experience and creating highly-engaging campaigns to drive retention, expansion and advocacy. This role is best suited for a detail-oriented, high achiever with proven ability to create marketing strategies to improve product adoption, customer engagement and retention.

Responsibilities:

• Create & execute strategies for engaging customer to optimize onboarding, drive product adoption and fuel upsell opportunities
• Create communications strategies and plans to communicate product advancements, product release and thought leadership to customers
• Develop and launch customer campaigns and programs, such as in-person/virtual events, workshops, annual conferences, awards programs, and nurture campaigns
• Collaborate with operations and demand generation team to build scalable, multi-channel experiences across website, email, advertising, webinars and in-product communications
• Work closely with product marketing and content providers to build content strategy, educating on product adoption and awareness for expansion
• Partner with stakeholder teams to build strategic programs for retention and expansion objectives
• Focus on the experience and success of current customers & support collection of customer feedback data & insights
• Establish and support creation of customer lifecycle roadmap and determine ideal communications programs, channels, and offers that deepen engagement and loyalty
• Measure the success of campaigns & programs, and present results to marketing team and leaders

Qualifications:

• 3+ years of relevant marketing experience (customer marketing, product marketing or B2B), with customer-facing or client service experience a plus
• Martech/SaaS marketing experience a plus
• Experience using marketing, sales and customer success technologies, including Marketo, Salesforce, Totango, Pendo and ON24
• Ability to think creatively while making decisions based on data
• Motivated and confident self-starter who thrives in fast-paced marketing environments
• Teamwork skills a must, proven ability to collaborate with other functions in the company
• Ability to execute multiple projects simultaneously and complete projects with tight deadlines
• Collaborative, can-do, innovative, and creative mindset
• Ability to thrive in a rapidly changing environment on a fast-growing team

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Account Executive, Commercial - DACH

Germany - Berlin

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of ON24's Webinar-Marketing platform into new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 4-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Experience selling into DACH
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Bi-lingual in German & English required

Job Details

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face, as well as, to our Berlin DACH office.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Account Executive, Enterprise - UK

United Kingdom - London

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Job Description:

As an Enterprise AE you will be responsible for selling to new organizations in the EMEA region, supported by Sales Development Representatives and local EMEA Marketing. We offer an attractive benefits package (including private healthcare and stock options) and new hires will be receive onboarding training at our head-quarters in San Francisco. The EMEA Head Office is located in King's Cross, London.

Responsibilities

• Meeting and exceeding quota through selling to new customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other sources
• Mapping territories and accounts finding prospects who fit in our Ideal Customer Profile (ICP)
• Maintaining the CRM database and accurately forecasting

Required Skills/Experience

• Demonstrable B2B software sales experience (preferably SaaS) in the EMEA region
• Experience engaging with and navigating Enterprise prospects
• A Skilled negotiator with strong commercial acumen
• Be able to demonstrate ownership, organization and drive
• Experience selling to Marketing DMU highly advantageous
• Experience selling a Marketing software is a plus

ON24 is headquartered in San Francisco, California with offices in the US, Europe and Asia and over 400 employees worldwide.  We are a global leader in webinar-based marketing solutions that drive demand generation and customer engagement.  Our cloud-based (SaaS) platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines. Our technology is recognized as market leading and Forrester Research have recognized us as the best in the industry.

Working at ON24 you will be working in great company.  If you meet our requirements and are motivated to accelerate your sales career with a team of great people and world class training then please apply.

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Account Executive, Commercial 1 - Northeast

United States - Remote

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Position Overview:

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact? As an Account Executive at ON24, you’ll drive new business for our best in class self-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.

Responsibilities:

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct online presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve and exceed individual activity and revenue targets.
• Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

About you:

• A true “hunter” mentality who strives for the close.
• Demonstrated experience driving new business with all levels of contacts within an organization.
• Successful track record of achieving and exceeding quotas.
• Ability to implement and drive sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements. 

Basic Requirements:

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
• SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.

Why ON24:

ON24 has a unique six-month mentee/mentor program for all new hires.  New hires are paired up with a tenured and successful member of the ON24 team so that they can hit the ground running from day one.  The program has a structured course that is meant to support each new hire in getting acclimated in their new role as fast as possible, while also bringing each new hire into the culture of ON24 with open arms.

ONward & Upward serves as ON24’s official culture mission for its sales team. The initiative is made up of a senior team of ON24 members that plan quarterly spirit awards, team building events and plenty of surprises throughout the year to reward and recognize all the efforts of our sales and support team!

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Vice President of Sales - Enterprise

United States - Remote

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Role & Responsibilities

• Own and drive new enterprise logo acquisition and revenue growth within new regions and
• markets for ON24 - most notably Canada, LATAM, and the US Public Sector.
• Consistently manage and maintain a high quality pipeline that is sufficient to cover the revenue
• plan. Hit quarterly and yearly profit and revenue targets.
• Develop a successful enterprise sales playbook and create operating efficiencies, key metrics, KPIs,
• and communication processes for the organization. Routinely provide updates on sales progress
• and pipeline data to the rest of the company.
• Hire, manage, mentor, and coach a world-class enterprise sales team.
• Develop a winning culture that supports high-energy interaction, responsiveness, attentiveness,
• and high integrity.
• Fully understand the ON24 business, the opportunities in front of it, and the market dynamics that
• govern it in order to identify growth opportunities within enterprise customers.
• Partner closely with marketing, customer success, account management, and the SDR organization
• to provide and gather insights on customer requirements and to develop messaging surrounding
• the enterprise market.
• Be a face of ON24. Partner with senior management, particularly CRO, Jim Blackie, and CEO,
• Sharat Sharan, to promote and communicate the ON24 brand, products, and value proposition.

Who You Are & What You've Done

• You are an exceptional enterprise sales leader with a strong track record of opening new
• markets and delivering results. You have experience developing winning teams and sales
• strategies.
• Experience selling enterprise SaaS to the C-Suite. This is a consultative, complex, business-line
• sales process. Ideal experience in selling into the Chief Marketing Officer.
• A focus on closing large, multi-year deals in new enterprise accounts across the Americas
• within a $200M+ revenue, high-growth software company.
• You are a hunter at heart and you're hungry for results. You’re a sales executive who likes to get
• his/her hands dirty and can jump into deals when necessary.
• A development-oriented leader and coach who can teach, transfer knowledge, and drive
• results from others. You are passionate about building, cultivating, and ensuring the success of
• your team.
• You’re an analytical problem solver. Your decisions are informed by data, and you know how to
• use analytics to draw insights to continually optimize sales strategies.
• You’re inquisitive and innovative. You bring a “test and learn” mentality to the organization.
• You promote a culture of deep curiosity and continuous learning.
• Deep knowledge of sales and reporting tools, such as Salesforce and DOMO.
• Outstanding verbal and written communication skills, with the ability to communicate a
• company’s vision to the market.
• A history of partnering with senior executives to drive a culture of honesty, collaboration, and
• direct communication.
• You have a positive attitude, are energetic, upbeat, and professional.
• A 4-year Bachelor's degree. An MBA is preferred.

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Strategic Alliances Manager

United States - Remote

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This is both a strategic and hands-on tactical role. At ON24, building out our go-to-market and technology alliances is a critical element of our growth plan and a strategic focus of the executive leadership team. This position provides an excellent opportunity to make a significant, direct impact on the success of ON24’s aggressive growth objectives. You will balance strategy and execution, using your knowledge of partnership dynamics, technical integration experience, and expertise in business development to lead and facilitate account planning and go-to-market activities that result in both sourced and influenced revenue opportunities. You are the right candidate if you are a highly motivated, self-starter who is comfortable operating in a fluid, constantly evolving partnership ecosystem.

Responsibilities:

• Reporting to the Head of Strategic Alliances and Business Development, you will support the vision and strategy for the partnership program at ON24 that spans strategic go-to-market partnerships, technology alliances as well as inbound technology licensing partnerships
• Help drive the ISV partner sourced and influenced revenue pipeline and forecast, working closely with the global Sales organization to achieve annual bookings targets
• Fully understand ON24’s products and business, the opportunities in front of us, and market dynamics, in order to contribute to building the right partner opportunities within new markets and new technology segments
• Monitor, research and develop intelligence on emerging trends and disruptive companies in the MarTech, SalesTech and Customer Experience software spaces
• Own the creation of go-to-market planning with each partner, including co-marketing activities to drive pipeline, including trade shows, user conferences, webinars, press releases, case studies/references, etc. You will work closely with the Partner Marketing team to execute these demand generation activities
• Work with Sales reps to qualify, pursue and close new revenue opportunities that our partners bring to us (directly sourced as well as influenced)
• Work closely with the product team to coordinate engineering efforts for all technology partnerships that involve an integration to ON24 products, or are providing technology embedded within our products
• Handle partner escalation requests and engage appropriate ON24 leaders to resolve them
• Maintain reporting/analytics on the effectiveness of our partnerships – make recommendations to terminate or expand partnerships based on performance/impact
• Screen inbound partnership requests and make recommendations about whether we should pursue or reject them
• Recruit partners to sponsor ON24’s annual customer conference and manage the partner exhibition component of the conference
• Travel, as required, to meet partners face-to-face. Approximately 10-20% travel in post COVID times.

Essential Skills:

• Partner DNA – loves to build long-term, strategic win-win partnerships that drive revenue for both parties
• The ideal candidate has 3-5 years building and scaling strategic partnerships and/or ISV ecosystem partners, preferably within a high growth SaaS business
• Excellent written and verbal communication skills – ability to persuasively communicate partnership proposals to all levels of the organization – both inside ON24 and at partner companies
• Proven ability to influence and lead individuals and teams (without a management title) and align resources to drive successful partnerships, track record of driving decisions in a team environment
• High clock speed and ability to think on your feet, gets things done
• Creativity, persistence, integrity, curiosity and the will to succeed
• Has strong technical acumen and is well versed in emerging technical trends
• Demonstrated ability to build trusted relationships with peers and senior leaders across the organization
• Excellent organizational skills and attention to detail; ability to manage multiple priorities and tasks simultaneously
• Proficient with Salesforce.com, Microsoft PowerPoint, Excel and Word
• Bachelor’s degree required

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Account Executive Commercial, Southern Europe

Spain - Barcelona

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of ON24's Webinar-Marketing platform into new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• Minimum of 3 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Experience selling into France
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Business French, Spanish & Fluent English required

Job Details

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records. 

Apply Here

Account Executive, Commercial 1 - West

United States - Remote

Apply Here

Position Overview:

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact? As an Account Executive at ON24, you’ll drive new business for our best in class self-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.

Responsibilities:

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct online presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve and exceed individual activity and revenue targets.
• Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

About you:

• A true “hunter” mentality who strives for the close.
• Demonstrated experience driving new business with all levels of contacts within an organization.
• Successful track record of achieving and exceeding quotas.
• Ability to implement and drive sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements. 

Basic Requirements:

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
• SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.

Why ON24:

ON24 has a unique six-month mentee/mentor program for all new hires.  New hires are paired up with a tenured and successful member of the ON24 team so that they can hit the ground running from day one.  The program has a structured course that is meant to support each new hire in getting acclimated in their new role as fast as possible, while also bringing each new hire into the culture of ON24 with open arms.

ONward & Upward serves as ON24’s official culture mission for its sales team. The initiative is made up of a senior team of ON24 members that plan quarterly spirit awards, team building events and plenty of surprises throughout the year to reward and recognize all the efforts of our sales and support team!

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.


#LI-CS
#LI-Remote
#LI-WEST

Apply Here

Global Account Manager

United States - Remote

Apply Here

The Account Manager, role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Track, organize, and close a large number of pending renewal opportunities.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

 Required Experience  

• 2-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships and expanding into other divisions
• A true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

Essential Skills  

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-United States

Apply Here

Account Executive - Enterprise (APAC)

Australia - Sydney

Apply Here

Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new and existing customers across Asia Pacific. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 4+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

 Job Details

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-APAC

Apply Here

Account Manager - Commercial

United States - Remote

Apply Here

The Account Manager, role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Track, organize, and close a large number of pending renewal opportunities.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

 Required Experience  

• 2-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships and expanding into other divisions
• A true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

Essential Skills  

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-United States

Apply Here

Account Manager - Enterprise

United States - Remote

Apply Here

The Account Manager, role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Track, organize, and close a large number of pending renewal opportunities.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

 Required Experience  

• 2-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships and expanding into other divisions
• A true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

Essential Skills  

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-United States

Apply Here

Account Executive - Commercial (APAC)

Australia - Sydney

Apply Here

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 2-4+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

Job Details

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-APAC

Apply Here

Account Executive, SMB

United States - Remote

Apply Here

Position Overview:

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact? As an Account Executive at ON24, you’ll drive new business for our best in class self-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.

Responsibilities:

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct online presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve and exceed individual activity and revenue targets.
• Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

About you:

• A true “hunter” mentality who strives for the close.
• Demonstrated experience driving new business with all levels of contacts within an organization.
• Successful track record of achieving and exceeding quotas.
• Ability to implement and drive sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements. 

Basic Requirements:

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
• SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.

Why ON24:

ON24 has a unique six-month mentee/mentor program for all new hires.  New hires are paired up with a tenured and successful member of the ON24 team so that they can hit the ground running from day one.  The program has a structured course that is meant to support each new hire in getting acclimated in their new role as fast as possible, while also bringing each new hire into the culture of ON24 with open arms.

ONward & Upward serves as ON24’s official culture mission for its sales team. The initiative is made up of a senior team of ON24 members that plan quarterly spirit awards, team building events and plenty of surprises throughout the year to reward and recognize all the efforts of our sales and support team!

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-WEST
#LI-United States
#LI-TR

Apply Here

Account Executive, Commercial 2 - Northeast

United States - Boston. MA

Apply Here

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-NORTHEAST

Apply Here

Sales Development Representative I

United States - Charlotte

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition and Expansion organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 90% Calling marketing-generated (inbound) leads to qualify and schedule meetings for the sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

Benefits & Perks!

• Competitive base salary + commission + equity
• 401k Matching plan
• Excellent Health, Medical & Vision Insurance plans
• Monthly catered lunches
• Strong team culture
• Monthly team outings & events
• 15 days of PTO + paid holidays

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-EAST
#LI-United States 

Apply Here

Account Executive, Enterprise - UK

United Kingdom - London

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Job Description:

As an Enterprise AE you will be responsible for selling to new organizations in the EMEA region, supported by Sales Development Representatives and local EMEA Marketing. We offer an attractive benefits package (including private healthcare and stock options) and new hires will be receive onboarding training at our head-quarters in San Francisco. The EMEA Head Office is located in King's Cross, London.

Responsibilities

• Meeting and exceeding quota through selling to new customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other sources
• Mapping territories and accounts finding prospects who fit in our Ideal Customer Profile (ICP)
• Maintaining the CRM database and accurately forecasting

Required Skills/Experience

• Minimum of 5 years Enterprise Sales 
• Demonstrable B2B software sales experience (preferably SaaS) in the EMEA region
• Experience engaging with and navigating Enterprise prospects
• A Skilled negotiator with strong commercial acumen
• Be able to demonstrate ownership, organization and drive
• Experience selling to Marketing DMU highly advantageous
• Experience selling a Marketing software is a plus

ON24 is headquartered in San Francisco, California with offices in the US, Europe and Asia and over 400 employees worldwide.  We are a global leader in webinar-based marketing solutions that drive demand generation and customer engagement.  Our cloud-based (SaaS) platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines. Our technology is recognized as market leading and Forrester Research have recognized us as the best in the industry.

Working at ON24 you will be working in great company.  If you meet our requirements and are motivated to accelerate your sales career with a team of great people and world class training then please apply.

Apply Here

Account Executive, Commercial 1 - Southeast

United States - Remote

Apply Here

Position Overview:

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact? As an Account Executive at ON24, you’ll drive new business for our best in class self-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.

Responsibilities:

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct online presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve and exceed individual activity and revenue targets.
• Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

About you:

• A true “hunter” mentality who strives for the close.
• Demonstrated experience driving new business with all levels of contacts within an organization.
• Successful track record of achieving and exceeding quotas.
• Ability to implement and drive sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements. 

Basic Requirements:

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
• SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.

Why ON24:

ON24 has a unique six-month mentee/mentor program for all new hires.  New hires are paired up with a tenured and successful member of the ON24 team so that they can hit the ground running from day one.  The program has a structured course that is meant to support each new hire in getting acclimated in their new role as fast as possible, while also bringing each new hire into the culture of ON24 with open arms.

ONward & Upward serves as ON24’s official culture mission for its sales team. The initiative is made up of a senior team of ON24 members that plan quarterly spirit awards, team building events and plenty of surprises throughout the year to reward and recognize all the efforts of our sales and support team!

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-SOUTHEAST

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Account Executive - Enterprise (APAC)

Australia - Sydney

Apply Here

Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new and existing customers across Asia Pacific. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Skills & Experience 

• Located in Singapore or Sydney
• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 4+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

 Job Details

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-APAC

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Sales Development Researcher

United Kingdom - London

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Daily Tasks will include but are not limited to:

• Help identify accounts and contacts, via LinkedIn and other means within our ICPs to enable SDRs to directly engage and be more productive.
• 90% research and 10% miscellaneous tasks such as marketing campaign support.
• Continuing to build, validate and maintain data hygiene within our extensive customer and prospect contact database.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.

This Job might be for you if:

• Detail oriented, with strong analytical and problem-solving skills.
• A self-starter with the ability to work efficiently and with minimal supervision.
• Self-driven, self-disciplined individual.
• Organized and have the ability to multi-task.
• Outstanding with communication and presentation skills and are comfortable interacting with colleagues in a professional and helpful manner.
• Excellent with interpersonal skills and ability to work within a team-oriented environment.
• Hold a Bachelor's degree.
• Wanting to start a career in Sales, Marketing  or Customer Success.

Bonus Points For:

• Knowledge of CRM systems, Salesforce.com.
• Knowledge of Marketo or other marketing automation systems.
• Knowledge of Discover.org, LinkedIn Sales Navigator, ZoomInfo, Data Fox

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Sales Development Representative

United Kingdom - London

Apply Here

The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Sales organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions and will also have access to our Mentorship Program to learn from ON24’s top salespeople.

Successful SDRs have an opportunity, and will be mentored and trained, to become a quota-carrying Account Executive. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

ON24 Sales is a high-performance environment with the expectation that each SDR will manage their business professionally and continually strive to achieve over quota. Team members who are consistent with their activity, strategy, approach, and attainment of sales performance targets are well compensated.

Responsibilities

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the UK region.
• Calling marketing-generated (inbound) leads in primarily $100M+ accounts to qualify and schedule meetings for the Sales
• Calling companies (outbound) to schedule meetings for both the Enterprise and SMB Acquisition sales teams.
• Miscellaneous tasks such as email campaigns, managing website chat, and other tasks.

 Required Experience

• A hunter mentality to find and cultivate new business.
• Degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• 2 years of demand generation or inside sales experience with a technology sales or related organization preferred.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self-starter who is able to drive self towards goals.

Essential Skills

• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com and “standard” inside sales tools.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Sales Development Representative - Japan

Japan -

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 
Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.
• Provide supplemental in-depth product demonstrations for all ON24 products and services.
• Manage proof-of-concepts and provide training for prospects/clients evaluating the ON24 platform.
• Plan, manage and execute platform and streaming tests for all aspects of the service with clients and prospects when needed.
• Assist product development and engineering groups with beta test programs, and other tasks as needed.
• Write technical responses to RFPs, RFIs, and prospect questionnaires. Handle online and face-to-face presentations as required.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bi-lingual in Japanese & English
• A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus
• Previous working knowledge of software-as-a-service (SaaS), CRM’s, Marketing Automation Systems a plus. Experience selling/supporting SaaS is highly desired.
• Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies, is a strong plus.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Account Executive - Enterprise (Japan)

Japan -

Apply Here

Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new and existing customers across Asia Pacific. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 4-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Fluent in English & Japanese
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

Job Details

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Sales Development Representative

United Kingdom - London

Apply Here

The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Sales organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions and will also have access to our Mentorship Program to learn from ON24’s top salespeople.

Successful SDRs have an opportunity, and will be mentored and trained, to become a quota-carrying Account Executive. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

ON24 Sales is a high-performance environment with the expectation that each SDR will manage their business professionally and continually strive to achieve over quota. Team members who are consistent with their activity, strategy, approach, and attainment of sales performance targets are well compensated.

Responsibilities

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the UK region.
• Calling marketing-generated (inbound) leads in primarily $100M+ accounts to qualify and schedule meetings for the Sales
• Calling companies (outbound) to schedule meetings for both the Enterprise and SMB Acquisition sales teams.
• Miscellaneous tasks such as email campaigns, managing website chat, and other tasks.

 Required Experience

• A hunter mentality to find and cultivate new business.
• Degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• 2 years of demand generation or inside sales experience with a technology sales or related organization preferred.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self-starter who is able to drive self towards goals.

Essential Skills

• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com and “standard” inside sales tools.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Sales Development Representative - DACH

Germany - Berlin

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Sales organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions and will also have access to our Mentorship Program to learn from ON24’s top salespeople.

Successful SDRs have an opportunity, and will be mentored and trained, to become a quota-carrying Account Executive. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

ON24 Sales is a high-performance environment with the expectation that each SDR will manage their business professionally and continually strive to achieve over quota. Team members who are consistent with their activity, strategy, approach, and attainment of sales performance targets are well compensated.

Responsibilities

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the DACH region.
• Calling marketing-generated (inbound) leads in primarily $100M+ accounts to qualify and schedule meetings for the Sales
• Calling companies (outbound) to schedule meetings for both the Enterprise and SMB Acquisition sales teams.
• Miscellaneous tasks such as email campaigns, managing website chat, and other tasks.

 Required Experience

• A hunter mentality to find and cultivate new business.
• Degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• 2 years of demand generation or inside sales experience with a technology sales or related organization preferred.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self-starter who is able to drive self towards goals.

Essential Skills

• Fluent English + Fluent/Native German
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com and “standard” inside sales tools.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Account Executive, Enterprise - DACH

Germany - Berlin

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Job Description:

As an Enterprise AE you will be responsible for selling to new organizations in the DACH region, supported by Sales Development Representatives and Marketing from the German & EMEA team. We offer an attractive benefits package (including private healthcare and stock options) and new hires will be receive onboarding training at our head-quarters in San Francisco. The EMEA Head Office is located in King's Cross, London.

Responsibilities

• Meeting and exceeding quota through selling to new customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other sources
• Mapping territories and accounts finding prospects who fit in our Ideal Customer Profile (ICP)
• Maintaining the CRM database and accurately forecasting
• Some travel to the Berlin DACH office, as needed

Required Skills/Experience

• Demonstrable B2B software sales experience (preferably SaaS) in the DACH region
• Experience engaging with and navigating Enterprise prospects
• A Skilled negotiator with strong commercial acumen
• Be able to demonstrate ownership, organization and drive
• Experience selling to Marketing DMU highly advantageous
• Experience selling a Marketing software is a plus
• Bi-lingual in German & English required

ON24 is headquartered in San Francisco, California with offices in the US, Europe and Asia and over 400 employees worldwide.  We are a global leader in webinar-based marketing solutions that drive demand generation and customer engagement.  Our cloud-based (SaaS) platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines. Our technology is recognized as market leading and Forrester Research have recognized us as the best in the industry.

Working at ON24 you will be working in great company.  If you meet our requirements and are motivated to accelerate your sales career with a team of great people and world class training then please apply.

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Partner Business Development Manager, Japan

Japan -

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The new and important role of Partner Business Development Manager, Japan will be responsible for establishing and growing ON24 revenues through strategic partnerships with key marketing agencies and consulting firms in the Japan region, supported by sales and marketing leadership in Japan and the global agency and consulting team based in the US. ON24 offers an attractive benefits package (including private healthcare and stock) and new hires will receive extensive onboarding training. The Japan Office is located in Shibuya, Tokyo but this can be a remote role.

Responsibilities

• Generate new business by establishing and working the partnerships with Japan agencies and consulting firms. This role is a heavily agency focused one.
• Build pipeline for the Japan sales team by executing programs with those partners.
• Actively manage opportunity pipeline against sales objectives/metrics to exceed quarterly and annual targets.
• Work with the SDR organization to address and action inbound partner requests and execute ongoing strategic outbound campaigns.
• Work with the marketing organization to promote agency-specific value propositions for the ON24 product suite, developing and helping execute demand generation campaigns to drive demand within specific agency and consulting firm groups, and identifying key 'agency awareness driving' marketing opportunities to raise awareness of our suite of products within the Japan agency world.
• Develop and execute region specific partner action plans for each of the key Japan regions.

Required Skills / Experience

• Five years demonstrable B2B partnership experience for a SaaS tech company within the Japan region.
• Agency experience is mandatory: the successful candidate will have either worked agency-side or will have worked for a software company that partners with agencies.
• Solid understanding of the agency market, the business models at play and the changes taking place in the agency landscape.
• A strong POV on how agencies can help ON24's business in Japan, and clarity on the differences in market
• Strong understanding of the Martech ecosystem and key players.
• A solid understanding of the various software partnership models at play
• Strong collaborative skills, team player, comfortable working in a matrix structure.
• Sales focused and a proven ability to show value and manage metrics that underline performance
• Educated to Bachelors or Master level.
• Willingness to travel as required and feasible

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Solutions Engineer Regional Manager (EMEA)

United Kingdom - London

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The Solutions Engineer Regional Manager is responsible for: develop, and lead an inclusive, engaged, and high performing EMEA Solutions Engineer team. Provide ongoing interpersonal and technical coaching to solutions engineers. Act as an additional liaison/advocate between the Solutions Engineer team and the Sales team. Be the champion, role model, and embed ON24’s cultural values as we continue to scale. At the core, the SE Regional Manager will provide a day-to-day managerial support to the existing SE’s in the EMEA region and as the region continues to grow, hire and train new SE’s. In addition, the SE Regional Manger will need to be both a contributing role model and a manager. As such, the SE Regional Manager will also provide technical pre-sales support to customer & prospect facing representatives in the office and in the field when needed alongside the SE team. The goal of the SE Regional Manager is to provide the SE’s with everything they need to attain their goals. This position reports to the Vice President, Global Solutions Engineering and this SE Regional Manager position will be based in the EMEA region, preferably in London UK.

Job Responsibilities

• Write technical responses to RFPs, RFIs, and prospect questionnaires. Handle online and face-to-face presentations as required.
• Backstop the Sales reps and provide supplemental in-depth product demonstrations for all ON24 products and services.
• Provide the initial point for enablement and training for sales representatives.
• Manage proof-of-concepts and provide training for prospects/clients evaluating the ON24 platform.
• Work with sales, client services, account management and the executive team to scope complex and strategic sales opportunities.
• Effectively gather prospect and customer technical requirements and communicate back to product development and engineering.
• Provide technical account management assistance to sales and account managers as needed to help up sell/cross-sell new products and services to existing clients.
• Provide guidance and oversight direct to the client on short-term service contracted deployments (aka Pilot Accounts) and associated webinar events.
• Plan, manage and execute platform and streaming tests for all aspects of the service with clients and prospects when needed.
• Assist with prototyping, platform interface design, and client event management work as required. Work closely with ON24’s Product, Engineering and Client Services organizations.
• Assist product development and engineering groups with product requirements definition, beta test programs, and other tasks as needed.

Essential Experience

• Minimum 4+ years of SE leadership experience OR 6+ years as an SE
• Technical Account Management/Sales Experience a plus
• A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
• Previous working knowledge of software-as-a-service (SaaS), CRM’s, Marketing Automation Systems a plus
• Experience selling/supporting SaaS is highly desired
• Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies is a strong plus
• Strong background in IT fundamentals needed
• Ability to coach individuals with high potential
• Outstanding English with strong written, and verbal communication skills
• Additional languages - German, Spanish and French a plus
• Clearly and efficiently articulate technical matters with a variety of internal and external audiences
• Experience working cross-functionally to drive improvements and increase communication across different departments within an organization
• Experience working with APIs, Python, and other coding languages is a plus
• Willing to shadow and handle escalated calls and scenarios as needed

Essential Skills

• Excellent at working with wide spectrum of clients and prospects: C-level executives, marketing managers, and IT professionals
• Must be comfortable working in a fast paced, deadline driven environment
• Comfortable with having tough conversations
• Foster a team environment

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Manager, Sales Development

United States - Charlotte

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Manager, Sales Development (SDR Manager)

The Sales Development Manager will be a key member of ON24’s Sales team with tremendous drive, intelligence and capability. The SDR Manager should be highly motivated and will have the ability to impact our key growth areas in the Americas markets. Based in our Charlotte office, this position will manage and continue to build a fast-growing SDR team that prospects for new customers and new buying centers in our existing customer base. 

Reporting to our VP of Global Sales Development in Charlotte, this is a great opportunity for a high-energy, hands-on sales leader with at least 2 years of management experience in a fast-paced organization who can drive consistent results and have a real impact on the growth and strategy of the organization.

Job Responsibilities

• The SDR Manager will provide the leadership necessary to scale the SDR team.
• Deliver on targets and exceeds objectives, ensuring that monthly, quarterly and annual goals.
• Recruiting, managing, and motivating a SDR team to attain goals.
• Work closely with reps, peers, manager and executive team to ensure overall team success in relation to defined metrics.
• Manage a team of 8+ reps; focusing in driving sales through prospecting process and participating in joint prospecting calls with reps.
• Set individual team member goals, provide performance feedback on daily, weekly, monthly, and annual performance reviews.
• Manage lead flow and forecast to ensure accurate data is provided to executive team and predict lead overflow to ensure appropriate coverage.
• Daily coaching focused on success of the rep and team.
• Manage alignment between SDR reps and field AEs to ensure close collaboration.
• Identify and implement opportunities to improve sales processes, drive accountability, and raise the standard of team performance to increase revenue generation and customer satisfaction.

Requirements

• Must possess excellent management skills to manage & scale an SDR team.
• Experience and previous success managing inside sales teams to over-quota performance.     
• Minimum 2 years software sales or technical sales experience, with a minimum of 1 years of successful leadership experience. Experience selling a marketing solution highly preferred.
• Proven success in a quota-carrying role.
• Experience in CRM, Salesforce.com, and related reporting & analysis.
• Experience supporting customers in a leadership capacity to structure deals, act as a go-to for long-term relationship establishment, and effectively negotiate contracts and purchase details.
• Motivated by individual and team achievement, proven ability to drive the team environment and contribute to team’s success at all levels.
• Ability to contribute to the successful environment for a developing team.
• Be a mentor to other people who are not direct reports.
• Strong organizational and time management skills, ability to juggle multiple projects and priorities.   
• Excellent communication and interpersonal skills.
• Bachelor’s degree required, MBA preferred.
• Light travel required.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Solutions Engineer - East

United States - Remote

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The Solutions Engineer or “SE” is responsible for providing technical pre-sales support to customer & prospect facing representatives in the office and in the field. The goal of the SE is to provide all technical aspects required to win the opportunity.

JOB RESPONSIBILITIES

• Write technical responses to RFPs, RFIs, and prospect questionnaires. Handle online and face-to-face presentations as required.
• Backstop the Sales reps and provide supplemental in-depth product demonstrations for all ON24 products and services.
• Provide the initial point for enablement and training for sales representatives.
• Manage proof-of-concepts and provide training for prospects/clients evaluating the ON24 platform.
• Work with sales, client services, account management and the executive team to scope complex and strategic sales opportunities.
• Effectively gather prospect and customer technical requirements and communicate back to product development and engineering.
• Provide technical account management assistance to sales and account managers as needed to help up sell/cross-sell new products and services to existing clients.
• Provide guidance and oversight direct to the client on short-term service contracted deployments (aka Pilot Accounts) and associated webinar events.
• Plan, manage and execute platform and streaming tests for all aspects of the service with clients and prospects when needed.
• Assist with prototyping, platform interface design, and client event management work as required. Work closely with ON24’s Product, Engineering and Client Services organizations.
• Assist product development and engineering groups with product requirements definition, beta test programs, and other tasks as needed.

ESSENTIAL EXPERIENCE

• 4+ years in pre-sales/solutions engineering.
• Technical Account Management/Sales Experience a plus.
• A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Previous working knowledge of software-as-a-service (SaaS), CRM’s, Marketing Automation Systems a plus. Experience selling/supporting SaaS is highly desired.
• Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies, is a strong plus.

ESSENTIAL SKILLS

• Excellent at working with wide spectrum of clients and prospects: C-level executives, marketing managers, and IT professionals.
• Excellent oral/written communication and presentation skills.
• Must be comfortable working in a fast paced, deadline driven environment.
• Strong Internet and web technical skills.
• Conversant in network protocols (TCP/IP, UDP, etc).

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Solutions Engineer - West

United States - Remote

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The Solutions Engineer or “SE” is responsible for providing technical pre-sales support to customer & prospect facing representatives in the office and in the field. The goal of the SE is to provide all technical aspects required to win the opportunity.

JOB RESPONSIBILITIES

• Write technical responses to RFPs, RFIs, and prospect questionnaires. Handle online and face-to-face presentations as required.
• Backstop the Sales reps and provide supplemental in-depth product demonstrations for all ON24 products and services.
• Provide the initial point for enablement and training for sales representatives.
• Manage proof-of-concepts and provide training for prospects/clients evaluating the ON24 platform.
• Work with sales, client services, account management and the executive team to scope complex and strategic sales opportunities.
• Effectively gather prospect and customer technical requirements and communicate back to product development and engineering.
• Provide technical account management assistance to sales and account managers as needed to help up sell/cross-sell new products and services to existing clients.
• Provide guidance and oversight direct to the client on short-term service contracted deployments (aka Pilot Accounts) and associated webinar events.
• Plan, manage and execute platform and streaming tests for all aspects of the service with clients and prospects when needed.
• Assist with prototyping, platform interface design, and client event management work as required. Work closely with ON24’s Product, Engineering and Client Services organizations.
• Assist product development and engineering groups with product requirements definition, beta test programs, and other tasks as needed.

ESSENTIAL EXPERIENCE

• 4+ years in pre-sales/solutions engineering.
• Technical Account Management/Sales Experience a plus.
• A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Previous working knowledge of software-as-a-service (SaaS), CRM’s, Marketing Automation Systems a plus. Experience selling/supporting SaaS is highly desired.
• Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies, is a strong plus.

ESSENTIAL SKILLS

• Excellent at working with wide spectrum of clients and prospects: C-level executives, marketing managers, and IT professionals.
• Excellent oral/written communication and presentation skills.
• Must be comfortable working in a fast paced, deadline driven environment.
• Strong Internet and web technical skills.
• Conversant in network protocols (TCP/IP, UDP, etc).

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Account Executive, Expansion (Commercial)

United States - Remote

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The Account Executive, Expansion (Commercial) Sales role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel, as required, to meet prospects and customer face-to-face. Approximately 10-15% travel.

 Required Experience 

• 3-5 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

 Essential Skills

•  Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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#LI-Remote
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Sales Development Representative II

United States - Charlotte

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition and Expansion organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

Benefits & Perks!

• Competitive base salary + comission (uncapped) + stock options
• 401k Matching plan
• Excellent Health, Medical & Vision Insurance plans
• Monthly catered lunches
• Strong team culture
• Monthly team outings & events
• 15 days of PTO + paid holidays

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-EAST

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Account Executive, Commercial 1 - Central

United States - Remote

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Position Overview:

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact? As an Account Executive at ON24, you’ll drive new business for our best in class self-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.

Responsibilities:

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct online presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve and exceed individual activity and revenue targets.
• Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

About you:

• A true “hunter” mentality who strives for the close.
• Demonstrated experience driving new business with all levels of contacts within an organization.
• Successful track record of achieving and exceeding quotas.
• Ability to implement and drive sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements. 

Basic Requirements:

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
• SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.

Why ON24:

ON24 has a unique six-month mentee/mentor program for all new hires.  New hires are paired up with a tenured and successful member of the ON24 team so that they can hit the ground running from day one.  The program has a structured course that is meant to support each new hire in getting acclimated in their new role as fast as possible, while also bringing each new hire into the culture of ON24 with open arms.

ONward & Upward serves as ON24’s official culture mission for its sales team. The initiative is made up of a senior team of ON24 members that plan quarterly spirit awards, team building events and plenty of surprises throughout the year to reward and recognize all the efforts of our sales and support team!

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Account Executive, Commercial 2 - Central

United States - Remote

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-CENTRAL

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Stock Administrator

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking.

Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

JOB SUMMARY

We are looking for an experienced and proactive individual to join our team to lead and manage Stock Administration. In this role, you will own the administration of our global equity programs and will partner closely with Accounting, Finance, Legal and HR to ensure that processes and roles are aligned to support the Company. The Stock Administrator will also serve as the point of contact for all internal and external inquiries related to equity.

• Manage all aspects of ON24’s global equity programs including Stock Options, RSUs, and ESPP
• Ensure that all forms of equity compensation are administered in accordance with the terms and conditions of the plan(s) under which they are granted
• Maintain equity database integrity and ensure accuracy of employees’ data contained in ShareWorks
• Manage the overall quarterly calendar of various stock administration related activities
• Liaise with transfer agent as necessary to maintain updated reporting, ensure timely settlement of trades, and assist in execution of trading instructions and other transfer agent activities
• Design and implement educational sessions, presentations, and communication materials for the global employee base to support understanding of equity programs and policies
• Collaborate and partner with Accounting, Finance, Legal and HR team members on the design and implementation of new equity programs, reporting, and compliance
• Prepare and file Section 16 form filings
• Assist Legal with maintenance of trading blackouts and maintenance of insider roster
• Collaborate with Accounting, Finance and Legal on the preparation of the annual proxy statement
• Manage the relationship and work closely with outside service providers, such as our equity systems vendor, transfer agent, and broker service providers
• Assist with other compensation related projects including annual total rewards processes, special incentives plans, and market related activities

REQUIREMENTS

• 8+ years experience with at least 5 years experience as an in-house stock administrator
• Bachelor’s Degree
• Certified Equity Professional (CEP) a must
• Broad experience with a range of equity compensation instruments and plans, including stock options, RSUs, PSUs and ESPPs
• Experience with proxy data, Section 16 filings and 10b5-1 plans
• Knowledge of regulatory and compliance matters as they relate to equity
• Ability to work in a fast-paced environment, manage competing priorities, adhere to tight deadlines and collaborate with cross functional teams
• Equity accounting and tax knowledge

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior Privacy & Commercial Counsel, EMEA

United Kingdom - London

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ON24 is a publicly-traded (NYSE: ONTF), multinational SaaS martech company based in San Francisco, California, with a wide international footprint serving the regions of North America, EMEA and APAC.

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale.

We are looking to add a talented and energetic Senior Privacy & Commercial Counsel to our expanding Legal team.  The successful candidate will have significant prior experience providing company-wide guidance on privacy and data protection issues and be skilled at drafting and negotiating customer agreements and generally supporting the Sales and Marketing teams for a SaaS or similar company. The ideal candidate will bring a business-orientated, pragmatic mindset to solving problems and delivering legal advice.  This position will be based out of ON24’s London, England office (working remotely for now).

Responsibilities

• Serving as a subject matter expert on privacy and data protection matters for both EMEA and other regions; evaluating the impact of legislative, regulatory, and legal developments and industry proposals involving privacy and security across ON24’s products and services; lead attorney advising on privacy, data protection, and security matters
• Responsible for creation, review, and management of client and vendor privacy agreements, including data protection agreements (DPAs)
• Product counseling to ensure ongoing compliance with global privacy laws and regulations and other legal requirements
• Leading Privacy by Design efforts to create compliance efficiencies with ON24’s products and services
• Overseeing ON24’s process regarding data subject rights requests made under the CCPA and the GDPR
• Overseeing compliance with global email marketing laws and web cookie laws
• Serving as the lead commercial attorney in the EMEA region with additional support for other regions
• Drafting, reviewing and negotiating a broad range of commercial agreements with a significant focus on SaaS sales agreements
• Working independently to resolve issues and complete projects without significant oversight
• Support the continuous improvement of standard form agreements and internal legal and compliance processes
• Monitoring regulatory developments relevant to SaaS and software industries
• Other duties as necessary to support ON24’s growth

 

Qualifications

• Holds a degree in Law and is qualified to practice law in the UK
• Minimum of 8 years of relevant legal experience in law firms, in-house legal departments or both (B2B SaaS experience a plus)
• Expertise in global privacy and data protection laws including GDPR, ePrivacy, and CCPA and CPRA, especially including those most relevant to martech and B2B SaaS companies
• Experience leading a data privacy program, including data governance standards and internal policies
• Familiarity with B2B aspects of the digital advertising ecosystem, including the legal issues related to the use of cookies and cookie alternatives, and working knowledge of global marketing laws
• Extensive commercial experience, including handling issues related to enterprise software licensing, SaaS agreements and/or privacy and data protection
• Strong understanding of commercial legal concepts and astute drafting and contract negotiation skills, with an exceptional attention to detail
• Highly organized with the ability to prioritize and manage multiple projects, deadlines, and changing priorities in a fast-paced and challenging work environment
• Outstanding professional judgment and excellent communication and interpersonal skills, with the ability to tailor communication as appropriate to different audiences (e.g., internal stakeholders, clients, vendors, partners) and contexts and convey complex legal issues clearly and concisely
• Proficiency using CRM software such as Salesforce
• Sense of humor and positive attitude

 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records. 

#LI-LH

 

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Senior SEC Reporting Analyst

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

ON24 is looking for a Senior SEC Reporting Analyst to expand our team and support the growth of our company. As a successful candidate, you will enjoy the challenges of quarter-end close and SEC reporting, including the preparation of financial statements and related disclosures. You will assist with technical accounting research and prepare white papers. You will have the commitment to deliver quality results under tight deadlines in a rapidly changing environment. You are a dedicated team-player, self-motivated, and extremely organized and detail-oriented.

This position will be based in San Francisco, CA and will report to the Senior Director of SEC Reporting and Technical Accounting.

What you will do:

• Assist with the preparation of Forms 10-K/10-Q and XBRL review.
• Prepare financial statements including statement of cash flows
• Prepare supporting schedules and documentation for SEC filings and perform tie-out.
• Prepare quarterly and annual disclosure checklists.
• Assist with the preparation of earnings release tables.
• Perform technical research and prepare technical accounting memo.
• Evaluate business transactions for proper U.S. GAAP accounting treatment, including accounting and disclosure recommendations
• Assist with the implementation and ongoing monitoring of significant new accounting pronouncements.
• Skill in stock-based compensation accounting.
• Perform other duties and projects as assigned.

What you will have:

• BA/BS in Accounting or Finance.
• CPA required.
• 6+ years of financial reporting and auditing experience, with at least 3+ years of public accounting experience as well as experience working in the external reporting function of a public company.
• Good understanding of financial statements, U.S. GAAP and SEC reporting rules.
• Ability to manage multiple assignments with competing priorities and meet tight deadlines.
• Strong attention to detail.
• Ability to analyze and question data for reasonableness and proper accounting.
• Experience with Workiva Wdesk.
• Collaborative and can be flexible in his/her approach.
• Extended hours during peak filing times required.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

 

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SOX Compliance Manager

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

ON24 is looking for a driven SOX Compliance Manager to be part of the team that oversees internal control over financial reporting (“ICFR”) for the Company. Coordinate SOX-related activities between the Company, our outside SOX consultants, and the external auditors. This is a high-visibility opportunity where you can make measurable improvements throughout a dynamic company. This position reports to the Senior Director of SEC Reporting and Technical Accounting.

As a successful candidate, you must have strong SOX program management skills and experience to handle the intricacies and dependencies of a dynamic Year-1 SOX program. You must be comfortable with managing an ever-evolving workload, collaborating and aligning regularly with internal and external stakeholders in a fast-paced environment. You have the ability to understand complex business processes and system workflows, identify associated risks, and help guide business owners in defining best practices and effective value-added risk mitigation plans. You are a team player with a firm understanding of team dynamics. You are willing to roll up your sleeves and dive into the details.

What you will be doing:

• Partner with process owners and third party consulting firm to develop and implement company-wide SOX program including scoping review, process documentation, and identification and evaluation of the effectiveness of key internal controls.
• Work with process owners and third party consulting firm to drive remediation efforts for any identified deficiencies.
• Work with process owners on the ongoing design and testing of internal controls.
• Assist in training process owners with SOX compliance program activities.
• Manage the SOX documentation.
• Perform other duties and projects as assigned.
• Maintain a current knowledge base of audit industry practices to ensure best practices are always considered.

What you will have:

• BA/BS in Accounting or related field
• Professional certification such as CPA and/or CIA.
• 7+ years of SOX compliance work in a big 4 firm, large global public company, or a combination of both.
• Strong knowledge of US GAAP, COSO, PCAOB Auditing Standards, Sarbanes-Oxley, risk and controls standards, and business process best practices.
• Experience managing project work with tight deadlines and working in a fast-paced environment.
• Strong influencing skills with the ability to build effective partnerships across the organization.
• Collaborative and can be flexible in his/her approach.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior Director of Revenue

United States - San Francisco

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We are looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment with responsibilities that include SaaS revenue recognition, developing and maintaining accounting policies and procedures, accounting research, technical position papers, project accounting, system enhancement/automation projects, process implementation, financial audit, month-end close, flux and ad-hoc analysis, etc. This person will be involved in completing the implementation of RevPro (ongoing). The successful candidate must work well in a team environment while being a resourceful, independent self-starter, and able to work effectively with minimal supervision.

Key Responsibilities

• Lead review of customer contracts to ensure consistent application of revenue recognition policies in accordance with GAAP.
• Partner with Sales, Sales Operations, Order Management and Legal during contract negotiations and provide suggestions and assistance in revenue recognition optimization.
• Lead the periodic updates to SSP analysis of historical sales activities for purposes of proper revenue allocation to multiple element arrangements.
• Manage system automation and implementation projects.
• Lead the month-end close deliverables and review journal entries, account reconciliations, and fluctuation analyses.
• Prepare technical revenue memos and interface with the Company's external auditors efficiently and effectively.
• Manage the quarterly reviews and external audits with precision and timely delivery or audit requests.
• Collaborate with FP&A and Sales to improve visibility to revenue recognition issues or changes that impact forecast precision.
• Develop training material and provide ongoing training to cross-functional organizations such as Sales, Sales Operations, Order Management, Legal, Professional Services, Customer Support, Business Development and Engineering on revenue related matters.
• Lead the development, documentation and implementation of internal controls surrounding the quote-to-cash process.
• Assist with or lead ad-hoc reporting requests and projects as needed.

Required Skills

• Bachelor's Degree in Business, Accounting or Finance required. Big 4 experience and CPA strongly preferred.
• 10+ years of progressive experience within revenue accounting and operations.).
• Experience with public software and SaaS companies.
• Strong experience in revenue accounting transformation, system migrations, and new system implementations.
• Experience with Salesforce and Net Suite required. Experience with Rev Pro strongly preferred.
• Experience reviewing and analyzing customer orders and contracts and related documentation to identify revenue-related issues for proper accounting treatment.
• Detailed knowledge of ASC 606 and relevant current accounting rules relating to software, SaaS, and services revenue recognition.
• Demonstrated ability to effectively work with all levels and cross-functionally within the company.
• Highly detail-oriented and organized individual with the ability to manage multiple assignments and work with tight deadlines.
• Ability to expand job responsibilities, suggest improvements, and collaborate with others to generate ideas to improve processes.
• A proven leader in training and developing high-performing teams; a proactive leader and effective coach committed to the development and engagement of their team.
• Strong analytical, written/verbal communication, interpersonal and relationship building skills, and ability to work in a multi-cultural environment across different geographies.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS

Apply Here