ISN'T IT TIME YOUR CAREER SHOWED YOU SOME LOVE?

Customer Success Manager

United States - Remote

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• Successfully execute client engagements and act as client point-of-contact for project related issues
• Must be able to consistently meet project timelines and ensure client expectations are met and exceeded
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Assist with the renewal process for annual renewal of accounts
• Conduct frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide client training and support of ON24’s proprietary webcasting platforms
• Provide process and reconciliation of invoicing for ON24 products and services
• Provide Event Management services as needed
• Provide platform support through use of Support Ticketing System, email and phone

• At least 4 years of work experience in account management, Customer Service or Customer Success
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented

• A solid understanding of live and on-demand streaming media technologies
• Must be prepared to work occasional non-standard hours and occasional travel

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Customer Success Support Specialist - Part Time

United States - Charlotte

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Awarded the Charlotte Observer’s Top Places to Work in Charlotte, NC, ON24 is seeking a Customer Service Support Specialist to assist with the setup, execution, and coordination of webcasts and virtual events. This role requires a highly detail-oriented individual who is comfortable interfacing with customers under fast-paced, time-critical situations and has excellent troubleshooting abilities.  Customer service skills and keen understanding of technology are critical components of this role. 

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

Responsibilities

• Use ON24’s virtual product suite to set up webcast and virtual event elements such as registration pages, emails, content, locations, surveys, archives and other event elements
• Coordinate with Event Managers to manage the delivery of key event related elements
• Perform event related tasks, such as conference bridge scheduling, work order processing, data input, answering event audience member inquiries, location design edits and custom reports generation
• Work in a customer facing capacity to provide live webcast & virtual show monitoring and platform trainings
• Perform other webcast and virtual event related activities as necessary

Required Experience

• Strong technical skills and some knowledge of HTML and/or CSS
• Experience with Adobe Creative and Microsoft Office suites

Essential Skills

• Well organized and able to provide high quality work 100% of the time
• An interest in learning about virtual events technologies and services
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment 
• Sense of urgency to provide a rapid response to client requests
• Ability to communicate effectively

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Sr. Front-End Engineer

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Build web applications optimized for mobile and tablet devices using the new HTML5 and related standards (CSS3, SVG).

• Implementing complex UI components in a fast-paced agile environment.

• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• Self-starter and passionate individual.
• 6+ years of development experience in front-end infrastructure.
• Experience with one or more front end frameworks or libraries like React (preferred), Angular, Vue or Backbone.
• Experience with task manager like webpack, grunt or gulp.
• Understanding and experience implementing different programming paradigms.
• First-hand experience in optimization techniques.
• Experience with unit testing.

• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Bonus 

• Experience designing and developing Node.js and NPM modules.

• Experience with video streaming protocols like MPEG-Dash, HLS and WebRTC is a big plus.
• Past experience defining GIT-based development.
• Experience with web-sockets. 
• JavaScript typecasting libraries like TypeScript or FlowType. 

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Engineering Manager, Back-End

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a manager, you will being be leading a distributed team of backend engineers across multiple products. The team owns the frontend stack for two of our most visible products. You will be responsible for the growth of the team members and the technology roadmap for these products.

Responsibilities:

• Manage performance and growth of the team
• Propose & implement practices to grow technology aptitude of the team.
• Participate with senior management in developing a long-term technology roadmap and modernize the technology stack.
• Work with product management team to define quarterly release goals.
• Contribute and collaborate with the team to architect and implement major technology initiatives
• Establish development practices to improve software quality and pace of development
• Provide technical leadership and mentoring to developers
• Contribute to risk identification and risk mitigation strategies associated with the architecture
• Evangelize and advocate for better technologies and tools

Required Skills:

• Self-starter, proactive, positive, creative, and flexible
• Deep understanding of technology landscape for microservices and containerization architectures
• 4+ years of experience in an engineering leadership position managing teams across multiple projects
• Hands-on experience building SaaS-based web application using Java Enterprise technology stack, Spring or similar framework
• Proven track record in leading migration effort towards microservices architecture
• Experience working with Azure or AWS’s cloud offering
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills
• Ability to mentor and train developers

Education:

• Bachelor’s degree in computer science or equivalent

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Engineering Manager, Front-End

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a manager, you will being be leading a distributed team of front-end engineers across multiple products. The team owns the frontend stack for two of our most visible products. You will be responsible for the growth of the team members and the technology roadmap for these products.

Responsibilities:

• Manage performance and growth of the team
• Propose & implement practices to grow technology aptitude of the team.
• Participate with senior management in developing a long-term technology roadmap and modernize the technology stack.
• Work with product management team to define quarterly release goals.
• Contribute and collaborate with the team to architect and implement major technology initiatives
• Establish development practices to improve software quality and pace of development
• Provide technical leadership and mentoring to developers
• Contribute to risk identification and risk mitigation strategies associated with the architecture
• Evangelize and advocate for better technologies and tools

Required Skills:

• Self-starter, proactive, positive, creative, and flexible
• Deep understanding of frontend development landscape
• 3+ years engineering leadership experience
• Experience leading projects involving migration of technology stack
• Proven experience in mentoring team members
• 8+ years of frontend development experience using modern JavaScript frameworks like React/Angular
• Experience designing and developing using Node.js & NPM modules
• Experience working with video streaming protocols like MPEG-DASH, HLS, WebRTC
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Education:

• Bachelor’s degree in computer science or equivalent

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Sr. Back-End Engineer

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Help design and build web application using Java Enterprise development stack
• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• 7+ years of development experience using Enterprise Java technology stack
• Advanced knowledge of JEE technologies with emphasis on JPA and JDBC.
• Ability to write complex SQL and tune them for optimal performance
• Experience with web application framework such as Spring.
• Experience with caching frameworks such as coherence, EH cache etc.
• Should be a good team player and willing to work in the fast-paced environment.
• Eager to learn fast-changing technologies and convert those ideas into implementation.
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Plus

• Experience with microservice architecture and development philosophy
• Hands-on experience developing solutions for cloud deployment
• Working knowledge of front-end technologies like HTML5, CSS, JS

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Office Assistant

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. 

Recognizing that employees are at the core of our success, ON24 recruits and retains highly qualified and motivated individuals, creates an environment where they can innovate and achieve their best, and rewards them for their performance.

We are looking for an Office Assistant, a friendly and organized individual to help support our San Francisco office. We are looking for someone with positive attitude and great sense of humor.

Responsibilities:

• Working alongside and reporting to the Sr. Director, Global Procurement and Facilities
• Serve as a liaison between employees, visitors, vendors, customers and business partners
• Serve as a main point of contact for building management
• Manage the flow of lobby traffic, greet guests, notify employees when visitors arrive
• Maintain a tidy and orderly reception area
• Maintain and order standard office supplies, maintain a tidy supply room
• Monitor office inventory and supplies for tracking and ordering
• Answer incoming phone calls, take messages, transfer calls to the appropriate staff member
• Handle incoming mail and package, coordinate pick-up of mail and package
• Light kitchen and employee lounge duties, stock and organize kitchen and storage room
• Help with admin tasks across the office

Qualifications:

• Excellent verbal and written communication skills
• 1-2 yrs of previous admin support experience
• Proficiency with Microsoft, including Word, Excel and PowerPoint
• Ability to multi-task and solve problems quickly
• Ability to work independently
• Attention to details and organizational skills

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Network Engineer

United States - San Francisco

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We are looking for an individual to help our senior Network Engineer in the support of our production SaaS-based webcasting service’s networking infrastructure.  The ideal individual will be a strong technical contributor, a team player with strong communication skills, eager to learn new technologies and embrace new initiatives and have the troubleshooting skills and grace under pressure to handle urgent production issues. 

ON24 is the largest provider of data-driven marketing webinar services on the Internet today.  Our network environment includes a mix of transaction processing and media/stream distribution; a variety of challenging network conditions.  The entire configuration is deeply redundant, designed and operated for 100% uptime.  We operate two data centers providing instantaneous failover of processing; a fully meshed network carrying high volume video from encoding facilities to data centers; multiple backbone connections using BGP. 

We’ll expect you to support, monitor and document the existing infrastructure, participate in new projects, help in enhancements of our network infrastructure and provide recommendations for architectural/ system/process improvements.

San Francisco Bay Area candidates only

Responsibilities:

• Manage current systems including Cisco routers and switches, 10GigE wide area links, Cisco ASA Firewall/IDS/IPS/VPN, and Production VoIP facilities using Cisco CM, CUBE with SIP, and Asterisk.
• Support of core network services, including SIP, DNS, SMTP, SNMP services. Support of production uses of media services, and CDNs used for delivery.
• Monitoring and load visualization facilities, currently based on Netflow/sFlow and SNMP protocols. We currently use SolarWinds for network infrastructure monitoring.
• Troubleshoot and analyze network issues using Wireshark, tracedumps etc.
• Routing processes (BGP, OSPF and EIGRP) and backbone connectivity in a multi-homed configuration.
• Address emerging requirements for services and capacity, designing and deploying network solutions. Engage and negotiate with data center, telco, infrastructure and security vendors.
• Security infrastructure, including IDS/IPS and vulnerability management using QUALYS and facilitate client security reviews.
• ITIL based Change Management in a framework that keeps all parties involved and informed including keeping network diagrams and procedural documentation up to date.
• Process improvement.

Requirements:

• BS degree or equivalent experience.
• 2-3 years progressively responsible network engineering/operations experience.
• Experience in a disciplined, high availability data center environment and data center relocations.
• Experience and knowledge of TCP/IP, IPsec, STP, HSRP, Inter-VLAN routing, and NAT.
• Experience with external and internal routing protocols, primarily: BGP, OSPF, and EIGRP.
• Understanding of Cisco switches and routers, including but not limited to: Cisco Catalyst, Nexus switches and ASR routers.
• Understanding of network and system security principles and techniques (e.g. separation of the Enterprise and Production network segments from a security standpoint.).
• Proficiency with Unix and Windows server environments; ability to handle scripting tasks common in system management applications (preferably python and shell).
• Willing to handle trouble at night (although the stability of the environment means calls are rare).
• Willing to handle maintenance at times that are driven by the availability requirements (occasional weekend change implementation).

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Systems Administrator

United States - San Francisco

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JOB RESPONSIBILITIES

• Responsible for system lifecycle, day-to-day tickets, building, troubleshooting, and operating corporate IT systems.
• Participation in cross-functional projects from conception through deployment.
• Ongoing support of our global corporate infrastructure to unsure best end user experience.
• Prioritize, multitask and work on simultaneous projects within IT department.
• Participate in internal IT projects that help scale the environment, help implement best practices, and improve our overall methodology.
• Provide Tier 1, 2 and 3 support for internal and remote employees through phone, IM, e-mail, and in-person utilizing our HelpDesk ticketing system.
• Off hours work will occasionally be required. 

ESSENTIAL EXPERIENCE

• BS degree or equivalent with 2-4 years of previous System Administration or similar in a corporate environment is required.
• Knowledge of systems and, administration, as well as a thorough understanding of installation, testing methodologies and troubleshooting techniques is required.
• Experience in running key components of the corporate architecture in a global environment is required.
• Experience with Microsoft Office 2016, Active Directory, Print Services, TCP/IP, DHCP, Group Policy, Windows Firewall, DNS, WiFi, and WSUS is required.
• Knowledge of Office365/Azure is required.
• Experience with VMware hypervisor is required.
• Experience with Windows 7/10, Server 2008/R2, Server 2012/R2, Server 2016 is required.
• Experience creating solid documentation is preferred.
• Experience with PowerShell/PowerCLI is preferred.
• Knowledge of Exchange, Skype, Teams and SharePoint is preferred.
• Hardware Experience with Dell, HP and Cisco UCS is preferred.
• Experience with OSX is a plus.
• Storage experience with large data sets using EMC VNX, NIMBLE AF storage and/or other SAN arrays is a plus.
• Experience with Symantec ITS (Altiris) is a plus.
• Experience with Check_MK, Nagios, and/or other monitoring solutions is a plus.

ESSENTIAL SKILLS

• Ability to learn quickly to tackle new and technically complex problems with courage and tenacity.
• Ability to work in a fast-paced environment with changing needs and requirements.
• Must have demonstrated ability to approach emerging problems quickly and with flexibility.
• Patience and the ability to work with different teams and departments. 
• Must be a detail-oriented and organized thinker who is goal-oriented with effective communication and customer service skills.
• Must be willing to work with IT team to design, deploy and maintain our ON24 infrastructure

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SDR - Expansion APAC

Singapore - Singapore

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Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

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Account Manager, South East Asia

Singapore - Singapore

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Sales Development Representative (German-Speaking)

United Kingdom - London

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The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship Program to learn from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

ON24 Sales is a high-performance environment with the expectation that each SDR will manage their business professionally and continually strive to achieve over quota. Team members who are consistent with their activity, strategy, approach, and attainment of sales performance targets are well compensated.

Responsibilities

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the EMEA region.
• 50% calling marketing-generated (inbound) leads in primarily $100M+ accounts to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 25% calling companies (outbound) to schedule meetings for both the Enterprise and SMB Acquisition sales teams.
• 25% Miscellaneous tasks such as email campaigns, managing LivePerson website chat, and other tasks.

 Required Experience

• Bi-lingual in English & German
• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• At least 2 years of demand generation or inside sales experience with a technology sales or related organization.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.

Essential Skills

• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, InsideView, Hoovers, Jigsaw, and “standard” inside sales tools.

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Account Executive, Enterprise - Midwest

United States - Chicago

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

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Director of Sales (Sr. Account Executive)

United States - San Francisco

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As a Director of Sales at ON24, you’ll be responsible for sales of our new Target product into existing customers & new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 3-8 years minimum of direct sales experience at a SaaS company required; selling a B2B solution into marketing, corporate communications, and/or training preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

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Program Manager, Sales Enablement

United States - Charlotte

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ON24 is looking for a Sales Enablement Program Manager. This is a strategic role in the ON24 organization, supporting programs designed to help Sales be more effective and drive revenue for the business. Sales, Marketing and many areas of the business are working closer than ever before.  This role is a key player in supporting the enablement programs that help drive important collaboration across the teams.

This is a very exciting time to join the ON24 team!

Responsibilities:

• Develop, implement and track sales enablement programs, including training initiatives (new hire and continued education), incentives and rewards, content strategies, playbooks, customer stories, and ongoing communications
• Collaborate closely with and act as a liaison between Sales, Marketing, Customer Success and Product teams
• Coordinate with Sales leadership to drive sales enablement programs across the global Sales groups
• Create content and webinars to educate the Sales team across the sales cycle, including best practices sharing, case studies and use cases documentation, competitive information, product and solutions collateral, proposal documentation, demo strategies, and other custom content needs as identified through planning and collaboration
• Train and advise the Sales team on best use of marketing and sales enablement materials
• Support weekly, monthly and quarterly internal webinars (training, all hands meetings, and more)
• Provide support in driving and reinforcing sales methodologies content, tools and processes
• Participate in and support the virtual team across functions for the ON24 yearly Sales and Customer Success summit event
• Field ad hoc content and support requests from the Sales team
• Manage the sales enablement content repository and learning environments, ensuring that all information is easily and readily accessible at point of need
• Extend the reach and adoption of key marketing campaigns and calls-to-action designed to generate leads and pipeline for Sales
• Determine and track training and content adoption metrics, and help identify key sales enablement best practices
• Gather feedback from the Sales team on a regular basis to constantly improve enablement programs

 Qualifications:

• Bachelor's degree; business and marketing majors preferred
• Experience in sales, sales support and/or marketing campaigns/demand generation roles preferred
• Strong understanding of modern marketing principles and strategies, as well as sales methodologies
• Ability to thrive in a fast-paced, modern SaaS-based environment
• Strong project management skills and cross-functional collaboration
• Creative and strategic thinker
• Exceptional written and verbal communication skills
• Ability to prioritize tasks effectively
• Team player with strong interpersonal skills
• Proficient in MS Excel, Powerpoint and Word; Familiar with (and ideally have utilized) marketing technology and strategies, CRM platforms, content management systems, and LMS solutions

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Sales Development Intern

United States - Charlotte

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As a Sales Development Intern, a typical day might include:

• Utilizing ON24 use cases to research net new prospects to expand our existing base for the Acquisition & Global Expansion team.
• 90% research and 10% miscellaneous tasks such as marketing campaign support.
• Continuing to build, validate and maintain data hygiene within our extensive customer and prospect contact database.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.

 This Job Might Be Fore You If You Are:

• Detail oriented, with strong analytical and problem-solving skills.
• A self-starter with the ability to work efficiently and with minimal supervision.
• Self-driven, self-disciplined individual.
• Organized and have the ability to multi-task.
• Outstanding with communication and presentation skills and are comfortable interacting with colleagues in a professional and helpful manner.
• Excellent with interpersonal skills and ability to work within a team-oriented environment.
• Actively pursuing Bachelor’s degree in Marketing or Business.

 Bonus Points For:

• Knowledge of CRM systems, Salesforce.com.
• Knowledge of Marketo or other marketing automation systems.
• Knowledge of Discover.org, LinkedIn Sales Navigator, ZoomInfo, Data Fox

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Account Executive, Enterprise

United Kingdom - London

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Job Description:

As an Enterprise AE you will be responsible for selling to new organizations in the EMEA region, supported by Sales Development Representatives and local EMEA Marketing. We offer an attractive benefits package (including private healthcare and stock options) and new hires will be receive onboarding training at our head-quarters in San Francisco. The EMEA Head Office is located in King's Cross, London.

Responsibilities

• Meeting and exceeding quota through selling to new customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other sources
• Mapping territories and accounts finding prospects who fit in our Ideal Customer Profile (ICP)
• Maintaining the CRM database and accurately forecasting

Required Skills/Experience

• Demonstrable B2B software sales experience (preferably SaaS) in the EMEA region
• Experience engaging with and navigating Enterprise prospects
• A Skilled negotiator with strong commercial acumen
• Be able to demonstrate ownership, organization and drive
• Experience selling to Marketing DMU highly advantageous
• Experience selling a Marketing software is a plus

ON24 is headquartered in San Francisco, California with offices in the US, Europe and Asia and over 400 employees worldwide.  We are a global leader in webinar-based marketing solutions that drive demand generation and customer engagement.  Our cloud-based (SaaS) platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines. Our technology is recognized as market leading and Forrester Research have recognized us as the best in the industry.

Working at ON24 you will be working in great company.  If you meet our requirements and are motivated to accelerate your sales career with a team of great people and world class training then please apply.

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Account Executive, Mid-Market (Midwest)

United States - Remote

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

*Legal Authorization to work in the U.S is required. ON24 may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.

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Sales Director - DACH

Germany - Hamburg

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Job Description:

As a German New Business Sales Director, you will be responsible for selling to new enterprise organizations in the DACH region, supported by a dedicated Sales Development Representative and EMEA Marketing. We offer an attractive benefits package (including stock options) and new hires will receive on-board training at our headquarters in San Francisco. The EMEA Head Office is located in Kings Cross, London. This position will be based in region.

Responsibilities

• Consistently meeting and exceeding quota through selling to new enterprise customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other own prospecting activities
• Maintaining the CRM database and accurately forecasting.

 Required Skills/Experience

• 5+ years of B2B enterprise software sales experience (preferably SaaS) in the DACH region
• Confidence engaging with and navigating Enterprise prospects
• A skilled negotiator with strong commercial acumen
• Be able to demonstrate accountability, organization and drive
• Confident self-starter, comfortable to operate remotely and in a small team.
• Strong communicator, persistent and determined.
• Experience selling to Marketing DMU would be highly advantageous
• Fluent in English and German languages
• Educated to degree level as a minimum.

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Account Executive, Expansion

United Kingdom - London

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The Account Executive, Expansion Sales role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel, as required, to meet prospects and customer face-to-face. Approximately 30-50% travel.

• 3-5 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. 

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Senior Sales Operations Analyst

United Kingdom - London

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• Frame and break down complex problems into key components. Structure and analyze large and complex datasets to provide insights and recommendations
• Define, manage, and provide insights on key sales metrics
• Create and manage reporting tools and dashboards
• Identify inefficiencies, implement solutions, and track progress around sales compensation, productivity, planning, processes, and tools
• Contribute to sales forecasting and planning processes
• Support QBRs with analysis and/or reporting as necessary

• Update market segmentation in order to shape investment and account prioritization
• Identify ways to minimize attrition through leading indicators/ predictive analytics, optimizing hiring profiles, etc.
• Perform forecasting and productive capacity analysis
• Establish local Deal Desk support in accordance with ON24’s Contract Booking Policy

• Bachelor’s Degree in Business Administration, Economics, Finance, Engineering or other quantitative major is required
• Prefer candidates with 5-7 years of work experience in highly analytical role in a high-growth SaaS business
• Ability to work with, organize, validate, and manipulate large data sets within multiple reporting environments
• Aptitude for framing business questions in analytic terms and translating business requirements into useful datasets and analyses with actionable insights
• Highly proficient with Excel, PowerPoint, and Salesforce opportunity management
• Experience with sales force effectiveness
• Experience working on cross-functional teams and issues
• Comfortable working in a rapidly growing environment
• Familiarity with SaaS fundamentals and enterprise sales organizations is a plus
• Excellent communication skills (verbal and written)
• Extremely well organized, data-driven and comfortable managing multiple projects and stakeholders
• Strong desire to learn, grow, and succeed!

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Account Executive, Enterprise

United States - San Francisco

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

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Sales Development Representative

United States - Charlotte

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The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition and Expansion organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

Benefits & Perks!

• Competitive base salary + comission (uncapped) + stock options
• 401k Matching plan
• Excellent Health, Medical & Vision Insurance plans
• Monthly catered lunches
• Strong team culture
• Monthly team outings & events
• 15 days of PTO + paid holidays

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Account Manager

United States - Charlotte

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The ideal candidate will present ON24’s value proposition to ensure continuation of services, as well as maintain & update customer contact, contractual details, and all correspondence throughout the renewal process.

JOB RESPONSIBILITIES:

• Track, organize, and close a large number of pending renewal opportunities.
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Maintain a professional dialogue and demeanor in challenging situations.
• Take initiative and use all available resources.
• Objection handling to keep a respectable churn rate.
• Work closely with the customer success team to ensure a valuable/positive ON24 experience.
• Achieve all individual activity and revenue targets set by the company.
• Log renewal activity (renewal status,  opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Upsell existing customers to increase Year over Year revenue.

ESSENTIAL EXPERIENCE:

• 2-5 years of direct sales, SaaS sales experience required.
• Demonstrated experience in account management and renewal sales.
• Managing a high volume of accounts.
• Superior communication skills.
• Experience growing existing relationships and expanding into other divisions.
• Bachelor's degree in communication, business, marketing, or related field orrelevant experience.

ESSENTIAL SKILLS:

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to existing and prospective customers.
• Ability to work and communicate across internal teams and departments.
• Must possess highly developed organizational, planning and management skills.
• Must be eager to build relationships and welcome the more difficult conversations.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and will to succeed.

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Senior Financial Analyst

United States - San Francisco

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Recognizing that employees are at the core of our success, ON24 recruits and retains highly qualified and motivated individuals, creates an environment where they can innovate and achieve their best, and rewards them for their performance.

We are seeking for a Sr. Financial Analyst to join our growing team. We are looking for someone who has a positive attitude and desire to work in a fast-paced, dynamic environment.

Responsibilities

• Work closely with IT, engineering, & G&A business leaders to report, manage and support the needs of the business. Primary focus on expenses.
• Maintain and enhance SaaS KPI reporting package
• Enhance analytics around revenue, COGS and expenses, including but not limited to: bookings, billings, collections, customer revenue trends and expense forecasting
• Track and forecast capital expenditures
• Augment processes to forecast below EBITDA; especially depreciation, stock compensation expense and interest expense
• Improve upon corporate planning process; including determining the schedule, setting requirements, and driving the planning cycles
• Assist VP of FP&A and CFO in preparation of short-term and long-term strategic and financial plans
• Other projects as needed

Qualifications

• Bachelor's degree in accounting/​finance or other quantitative field with a preference for an MBA in finance
• 5+ years corporate finance experience
• Laser focus on process improvement to improve efficiency and reduce the risk of errors
• Ability to excel in a fast moving and ever-changing environment
• A personal passion for analyzing business information to identify and understand business trends
• Proficiency in Microsoft Office is a must
• Experience with the Host Analytics system a plus

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Join our APAC Talent Community

Australia - Sydney

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Join our team and experience ON24!

It's fun to work in a company where people truly believe in what they're doing. At ON24, we are focused on customer success with a core belief that every team member has a customer, either internal or external. We also seek to promote an environment of candor, mutual respect, teamwork, innovation, humility, and giving back to the communities in which we have employees, customers, and partners.

Job Description

The ON24 APAC team continues to hire the best and brightest in the Marketing SaaS space.  Click "apply now" above to join our APAC talent community to stay up to date with the latest jobs and news from the ON24 team!

If you have a successful track record in enterprise SaaS sales as a Solution Consultant (presales), Account Executive, Account Manager, or Customer Success, join our talent community today so you don't miss potential career opportunities with ON24!

About ON24

ON24 is the global leader in webinar-based marketing solutions and we’re growing quickly with tremendous market opportunity. We have 400+ employees and 8 global locations.  

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

Click "apply now" below to join our Talent Community!

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