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Marketing Product Specialist - Part-time

United States - Charlotte

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 Marketing Product Specialist is responsible for the delivery of customer events using ON24’s virtual product suite. Marketing Product Specialists are responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Building and editing marketing products
3. Customer training and education
4. Consultation and recommendation of best practices
5. Product troubleshooting and escalation

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Experience with Adobe Photoshop and Microsoft Office
2. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Ability to work on multiple priorities and/or projects simultaneously
3. Excellent troubleshooting, problem-solving and strategic thinking skills
4. Sense of urgency to provide a rapid response to client requests
5. Ability to work on multiple priorities and/or projects simultaneously
6. Excellent listening and communication skills, both verbal and written

Essential Job Functions and Responsibilities

1. Provide customer trainings
2. Perform product related tasks such as product set ups, edits, and consultation
3. Act as product and subject matter expert
4. Providing technical support and guidance
5. Drive customer satisfaction with excellent customer service
6. Marketing product specialists may be requested to work outside of regional business hours, on holidays, and/or weekends

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Event Specialist – Part Time

United Kingdom - London

Apply Here

ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized webinar and content experiences that businesses need to create engagement, deliver data, find demand and drive revenue.

Through the ON24 Platform, marketers can build data-rich, interactive webinar and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes — including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources — marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney.

The ON24 Event Specialist is responsible for the delivery of customer events using ON24’s virtual product suite. Event specialists are responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Managing live events
3. Customer training
4. Event troubleshooting and escalation

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Experience with Adobe Photoshop and Microsoft Office
2. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Ability to work on multiple priorities and/or projects simultaneously
3. Excellent troubleshooting, problem-solving and strategic thinking skills
4. Sense of urgency to provide a rapid response to client requests
5. Ability to work on multiple priorities and/or projects simultaneously
6. Excellent listening and communication skills, both verbal and written

Essential Job Functions and Responsibilities

1. Provide customer trainings prior to live event
2. Manage and monitor live event ensuring success
3. Perform event related tasks, such as conference bridge scheduling, data input, answering event audience member inquiries, location design edits and custom reports generation
4. Act as product and subject matter expert
5. Providing technical support and guidance
6. Drive customer satisfaction with excellent customer service
7. Perform webinar and virtual event related activities as necessary
8. Event specialists may be requested to work outside of regional business hours, on holidays, and/or weekends

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Senior Platform Support Specialist

Australia - Sydney

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Senior Platform Support Specialist is responsible for the support of all clients who require assistance using ON24’s Webcast and Virtual Show products and platforms. This person will be able to answer or escalate all questions regarding multiple products, services and platform issues, and facilitate the resolution of questions. The Support Specialist is the primary point of contact for supporting the ON24 clients, so they must have a positive attitude and desire to help others in utilization of the ON24 applications.  

PRIMARY RESPONSIBILITIES 

Your responsibilities include, but are not limited to: 

• Troubleshoot, resolve, and document technical issues received by ticketing system, chat, email and telephone inquiries.
• Participate on the Emergency Escalation Line during and after hours (staffed 24x7x365)
• Assist in maintaining the knowledge base of known technical issues and platform information
• Document tickets / chats managed in the support system for reporting and statistical analysis
• Provide support for webcast platform as needed.

ESSENTIAL EXPERIENCE 

• At least 2 years of work experience in customer technical support answering and managing technical inquiries. 
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
• Experience with CRM applications 
• Bilingual – Japanese and English speaking highly desired.
  

ESSENTIAL SKILLS 

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline and with minimal oversight.
• Strong Problem solving skills and the ability to identify issues and either resolve or provide alternatives to meet client needs
• Positive attitude and a desire to help others resolve problems and issues
• Ability to multi-task and manage multiple (sometimes competing) priorities and commitments concurrently
• Strong Internet and Web technical skills including intermediate knowledge of HTML, HTTP monitoring tools
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint. 
• Excellent organizational, planning, and communication skills.
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented
  

HIGHLY DESIRED EXPERIENCE  

• Understanding of live and on-demand streaming media technologies combined with a working knowledge of audio/video streaming and codecs
• Basic understanding of HTML, CSS, JavaScript and browser developer tools
• Experience providing telephone and text-based support
• Must be prepared to work occasional non-standard hours and on-call rotations.  

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

VE Project Manager

United Kingdom - London

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 VE Project Manager is responsible for the delivery of customer events using ON24’s virtual product suite. This role is responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Project management of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics.

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bachelor’s degree or equivalent experience
2. 5+ years of project management experience
3. Experience with Adobe Creative and Microsoft Office product suites
4. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Comprehensive project management abilities
3. Integrity, creativity, high standards, persistence, and achievement oriented
4. Ability to thrive in a rapidly changing environment 
5. Sense of urgency to provide a rapid response to customer requests
6. Ability to communicate and collaborate effectively

Essential Job Functions and Responsibilities

1. Primary point of contact for customer(s) throughout event build and launch process
2. Responsible for creating, managing and executing comprehensive project plan encompassing all aspects of a customer’s digital event
3. Subject matter expert on ON24’s product suite
4. Build, edit, and support the virtual environment, elite webcasts, and other related activity as necessary
5. Actively participate and contribute to strategy discussions ensuring customers meet their program goals and success metrics

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Event Manager

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 Event Manager is responsible for the delivery of customer events using ON24’s virtual product suite. Event managers are responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Strategic consultation and planning of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics.

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bachelor’s degree or equivalent experience
2. Experience with Adobe Creative and Microsoft Office product suites
3. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time

1. An interest in learning about virtual events technologies and services
2. Integrity, creativity, high standards, persistence, and achievement oriented
3. Ability to thrive in a rapidly changing environment 
4. Sense of urgency to provide a rapid response to customer requests
5. Ability to communicate and collaborate effectively
6. Understanding of project management fundamentals

Essential Job Functions and Responsibilities

1. Provide consultation, preparation, planning, and execution of events
2. Perform event related tasks, such as conference bridge scheduling, data input, answering event audience member inquiries, location design edits and custom reports generation
3. Act as product and subject matter expert
4. Actively participate and contribute in strategy discussions ensuring customers meet program goals and success metrics
5. Providing technical support and guidance during project implementations
6. Drive customer satisfaction with excellent customer service
7. Coordinate with all point of contact persons to manage the delivery of key event related elements
8. Perform webinar and virtual event related activities as necessary
9. Create and maintain collaborative customer documentation

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

VP Customer Success – EMEA

United Kingdom - London

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Provision of strategic leadership and support for the various Customer Success functions in the EMEA region.  This includes alignment with the Customer Success Management, Platform Support and Services teams with a goal to provide escalated support and engagement with ON24 customers.  This role will focus on developing and maintaining professional relationships internally with the various department leaders, Sales and Product, with a goal to ensure that clients receive the highest quality levels of service, while supporting the sales teams on renewals, upsells and expanding with existing customers.

JOB RESPONSIBILITIES

• Manage and provide escalation and support for Directors and CSMs in the region
• Partner with the Account Executives and Sales leadership on strategies for health and growth on strategic accounts
• Plan and execute client engagements and act as client escalated point-of-contact for account related issues and concerns.
• Provide support for various team Directors to ensure customer engagement initiatives are met.
• Work closely with the Sales team to secure add-on and renewal business.
• Assist in the reporting Churn and Downsell metrics for the region
• Work with the various teams to manage and reduce Downsell and Churn by driving utilization and showing value in the ON24 products
• Interface with Sales and G&A to resolve contract issues, to obtain appropriate fees associated with additions or changes in service(s), and to ensure that clients are billed correctly.

ESSENTIAL EXPERIENCE

• At least 6 years of Customer Success Management experience in a high-tech environment.
• At least 5 years of people management experience, managing teams of 5 or more
• A bachelor's degree in Business, Computer Science, Information Systems, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

ESSENTIAL SKILLS

• Outstanding customer service, sales support, people and project management skills.
• Experience in business development activities
• Proven client communication skills
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint.
• Excellent organizational, planning, presentation, and communication skills. The ability to work effectively with all levels of the organization, and the ability to meet deadlines.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

VE Project Manager

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 VE Project Manager is responsible for the delivery of customer events using ON24’s virtual product suite. This role is responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Project management of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics.

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bachelor’s degree or equivalent experience
2. 5+ years of project management experience
3. Experience with Adobe Creative and Microsoft Office product suites
4. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Comprehensive project management abilities
3. Integrity, creativity, high standards, persistence, and achievement oriented
4. Ability to thrive in a rapidly changing environment 
5. Sense of urgency to provide a rapid response to customer requests
6. Ability to communicate and collaborate effectively

Essential Job Functions and Responsibilities

1. Primary point of contact for customer(s) throughout event build and launch process
2. Responsible for creating, managing and executing comprehensive project plan encompassing all aspects of a customer’s digital event
3. Subject matter expert on ON24’s product suite
4. Build, edit, and support the virtual environment, elite webcasts, and other related activity as necessary
5. Actively participate and contribute to strategy discussions ensuring customers meet their program goals and success metrics

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Customer Experience (CX) Manager

United States - San Francisco

Apply Here

ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

ON24 has an exciting opportunity for a Customer Experience (CX) Manager. This is an excellent opportunity for a customer success professional looking for career progression, a supportive team environment and the opportunity to positively impact a growing organization. The Customer Experience (CX) Manager is responsible for supporting the delivery of seamless customer experiences across all stages of the customer journey with passion, collaboration and data.

Reporting to the Sr. Director, Customer Success Operations, the Customer Experience (CX) Manager will be a member of the Customer Success Department’s Leadership Team helping guide and shape the future of the department and contributing to driving exceptional customer experiences.

The CX Manager plays a key role in outlining and achieving how customers perceive the company while driving higher customer satisfaction, NPS, customer loyalty, retention, new business growth and expansion.

To be successful the CX Manager will need to be able to challenge the status quo, leverage and analyze data insights, lead with a customer first mentality, and develop processes, tools and innovative strategies to help drive exceptional customer experiences and engagement.

JOB RESPONSIBILITIES

• Identify, share, and leverage strategic insights from customer experience trends to inform business plans and strategic program development.
• Identify opportunities to engage our customers along their journey with the goal of elevating customer experience, increasing LTV and reducing churn
• Develop CX strategy across the entire organization to improve our CSAT and reduce ticket volume
• Communicate vision to key stakeholders & executives and gain commitment from others
• Translate data-driven findings (from sentiment and customer behavior analysis) into measurable insights and communicate them to key stakeholders to guide Customer Success strategy and fuel decision-making.
• Build models and reports that allow others to interact, utilize and better understand and take action on the underlying data/insights
• Enable a connected data view of customer behavior and interactions, customer sentiment / VOC, and third-party data to develop deeper insights about our customers
• Partner with product and IT teams to ensure accurate data and reporting infrastructure is in place to enable seamless delivery of analytics and insights across the organization
• Serve as a CX thought partner for individuals across the entire organization to influence all customer touchpoints

ESSENTIAL EXPERIENCE

• 5+ years of experience working at a scaled B2B organization delivering great customer experiences, preferably in customer success or customer experience organizations
• Technical Bachelor’s Degree in computer science, Information Systems, or related field preferred
• Proven experience across the spectrum of descriptive, prescriptive, and predictive analytics
• Strong project management skills, ability to develop and execute processes that facilitate collaboration, leadership team effectiveness and impact.
• Strong track-record in planning and delivering strategic projects using customer/user centric strategy and design approach
• Experience defining strategies, service blueprints, designing customer journeys and transformational roadmaps and presentations

ESSENTIAL SKILLS

• Clear, concise, and persuasive communications - both written and oral
• Aptitude for critical thinking and problem solving in a hyper-growth fluid operating environment.
• Hypothesis Driven Analytics Approach: You can translate business questions into verifiable hypotheses, create experiments and/or analysis to test them, and generate impactful recommendations based on the findings
• Strong aptitude for data ecosystems and strategy: you can recognize patterns, connections, and relationships across the Splunk business and customer variables.
• You make connections across data sets to help others understand the broader C360 ecosystem
• Work history of translating data insights into business recommendations that directly impacted customer sentiment, retention, expansion, and other key performance indicators
• Interpersonal, networking and influencing skills: Ability to collaborate with cross-functional teams to deliver results.
• Ability to communicate effectively with internal and external partners at every level and influence prioritization of initiatives critical to enabling the right data/analytics foundations for great customer experiences.
• Proficiency with multiple analytical and database tools
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Integration Support Specialist (East coast)

United States - Charlotte

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Integration Specialist provides support and consulting on the setup, execution, and coordination of integration services for webinars, engagement hubs and virtual environments. This role requires a highly detail-oriented individual who is comfortable interfacing with clients under fast-paced, time-critical situations and has excellent troubleshooting abilities. 

Experience in the following areas:

1. Marketing Automation Platforms
2. CRMs
3. APIs
4. SAML
5. Zendesk or Service Cloud

The role will require working with marketing automation systems such as Marketo, Eloqua, HubSpot and Pardot, as well as CRMs such as Salesforce and Dynamics 365 CRM. Additionally, working knowledge of APIs is required. Understanding of iPaaS and programming languages is desired but not required.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

This is a full-time position, covering East coast hours, from 8 am to 5 pm ET. 

Responsibilities

• Participate in integration implementation discussions with clients
• Assists in training and educating customers on integration options for Marketing Automation Platforms and CRMs
• Support set-up of integration workflows and field mappings in Tibco Scribe
• Test, troubleshoot, and escalate integration issues
• Support CSMs, as needed, in integration upsell discussions
• Ensure processes and best practices are in place to maintain the integrity of the data
• Effectively manage a variety of technology, data and service vendors
• Identifying and developing best practices
• Develop & evangelize best practices

Requirements

• Understanding of data mining, data warehousing, business intelligence and lead management processes and technologies
• Experience in software or high-tech marketing is a plus
• Experience in business analytics
• Understanding of iPaaS tools
• Experience using Salesforce
• Experience using marketing automation systems (Marketo experience a plus)
• Well organized and able to provide high quality work 100% of the time

• Sense of urgency to provide a rapid response to client requests
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment
• Familiarity with database systems
• Salesforce experience required
• Programming experience a plus

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-EAST

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Event Specialist – Part Time

United States - Charlotte

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 Event Specialist is responsible for the delivery of customer events using ON24’s virtual product suite. Event specialists are responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Managing live events
3. Customer training
4. Event troubleshooting and escalation

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Experience with Adobe Photoshop and Microsoft Office
2. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Ability to work on multiple priorities and/or projects simultaneously
3. Excellent troubleshooting, problem-solving and strategic thinking skills
4. Sense of urgency to provide a rapid response to client requests
5. Ability to work on multiple priorities and/or projects simultaneously
6. Excellent listening and communication skills, both verbal and written

Essential Job Functions and Responsibilities

1. Provide customer trainings prior to live event
2. Manage and monitor live event ensuring success
3. Perform event related tasks, such as conference bridge scheduling, data input, answering event audience member inquiries, location design edits and custom reports generation
4. Act as product and subject matter expert
5. Providing technical support and guidance
6. Drive customer satisfaction with excellent customer service
7. Perform webinar and virtual event related activities as necessary
8. Event specialists may be requested to work outside of regional business hours, on holidays, and/or weekends

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-TR
#LI-EAST
#LI-UnitedStates

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Event Manager

United Kingdom - London

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 Event Manager is responsible for the delivery of customer events using ON24’s virtual product suite. Event managers are responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Strategic consultation and planning of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics.

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bachelor’s degree or equivalent experience
2. Experience with Adobe Creative and Microsoft Office product suites
3. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time

1. An interest in learning about virtual events technologies and services
2. Integrity, creativity, high standards, persistence, and achievement oriented
3. Ability to thrive in a rapidly changing environment 
4. Sense of urgency to provide a rapid response to customer requests
5. Ability to communicate and collaborate effectively
6. Understanding of project management fundamentals

Essential Job Functions and Responsibilities

1. Provide consultation, preparation, planning, and execution of events
2. Perform event related tasks, such as conference bridge scheduling, data input, answering event audience member inquiries, location design edits and custom reports generation
3. Act as product and subject matter expert
4. Actively participate and contribute in strategy discussions ensuring customers meet program goals and success metrics
5. Providing technical support and guidance during project implementations
6. Drive customer satisfaction with excellent customer service
7. Coordinate with all point of contact persons to manage the delivery of key event related elements
8. Perform webinar and virtual event related activities as necessary
9. Create and maintain collaborative customer documentation

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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VE Project Manager

Australia - Sydney

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 VE Project Manager is responsible for the delivery of customer events using ON24’s virtual product suite. This role is responsible for:

1. Providing an enhanced ON24 experience to ON24’s customers and attendees
2. Project management of a customer’s event
3. Event setup and live event support
4. Event de-brief and strategic review of success metrics.

This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest profile companies.

Position Requirements

1. Bachelor’s degree or equivalent experience
2. 5+ years of project management experience
3. Experience with Adobe Creative and Microsoft Office product suites
4. Strong technical skills and some knowledge of HTML and/or CSS

Essential Skills

1. Well organized and able to provide high quality work 100% of the time
2. Comprehensive project management abilities
3. Integrity, creativity, high standards, persistence, and achievement oriented
4. Ability to thrive in a rapidly changing environment 
5. Sense of urgency to provide a rapid response to customer requests
6. Ability to communicate and collaborate effectively

Essential Job Functions and Responsibilities

1. Primary point of contact for customer(s) throughout event build and launch process
2. Responsible for creating, managing and executing comprehensive project plan encompassing all aspects of a customer’s digital event
3. Subject matter expert on ON24’s product suite
4. Build, edit, and support the virtual environment, elite webcasts, and other related activity as necessary
5. Actively participate and contribute to strategy discussions ensuring customers meet their program goals and success metrics

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Customer Success Manager

United Kingdom - London

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking.

Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and Elite clients. This role is responsible for the effective and successful coordination of setup, implementation, training and maintenance on various ON24 Products and Platforms, as well as partner products and platforms.

This is a role which requires an organized individual, who is comfortable interfacing with clients, handling multiple projects with both long and short timelines, and facilitating projects involving sales, engineering, finance, and external client teams.

Primary Responsibilities

• Successfully execute client engagements and act as client point-of-contact for account related issues
• Assist with the renewal process for annual renewal of accounts
• Conduct frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide process and reconciliation of invoicing for ON24 products and services 

Essential Experience

• At least 4 years of work experience in account management and client communications
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

 Essential Skills

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented
• Language skills required, either French or German

 Highly Desired Experience

• A solid understanding of live and on-demand streaming media technologies
• Knowledge of and experience in digital marketing solutions
• Must be prepared to work occasional non-standard hours and occasional travel

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.


#LI-LH

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Integration Support Specialist

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Integration Specialist provides support and consulting on the setup, execution, and coordination of integration services for webinars, engagement hubs and virtual environments. This role requires a highly detail-oriented individual who is comfortable interfacing with clients under fast-paced, time-critical situations and has excellent troubleshooting abilities. 

Experience in the following areas:

1. Marketing Automation Platforms
2. CRMs
3. APIs
4. SAML
5. Zendesk or Service Cloud

The role will require working with marketing automation systems such as Marketo, Eloqua, HubSpot and Pardot, as well as CRMs such as Salesforce and Dynamics 365 CRM. Additionally, working knowledge of APIs is required. Understanding of iPaaS and programming languages is desired but not required.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.


Responsibilities

• Participate in integration implementation discussions with clients
• Assists in training and educating customers on integration options for Marketing Automation Platforms and CRMs
• Support set-up of integration workflows and field mappings in Tibco Scribe
• Test, troubleshoot, and escalate integration issues
• Support CSMs, as needed, in integration upsell discussions
• Ensure processes and best practices are in place to maintain the integrity of the data
• Effectively manage a variety of technology, data and service vendors
• Identifying and developing best practices
• Develop & evangelize best practices

Requirements

• Understanding of data mining, data warehousing, business intelligence and lead management processes and technologies
• Experience in software or high-tech marketing is a plus
• Experience in business analytics
• Understanding of iPaaS tools
• Experience using Salesforce
• Experience using marketing automation systems (Marketo experience a plus)
• Well organized and able to provide high quality work 100% of the time

• Sense of urgency to provide a rapid response to client requests
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment
• Familiarity with database systems
• Salesforce experience required
• Programming experience a plus

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-UnitedStates

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Director of Integration Support

United States - Remote

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Director of Integration Support will oversee the day-to-day support of ON24 integration solutions for webinars, engagement hubs and virtual environments. This role requires a highly detail-oriented individual who is comfortable managing ticketing queues, full-time and part-time staff, and interfacing with clients under fast-paced, time-critical situations. Experience in the following areas:

1. Zendesk or Service Cloud; managing support teams
2. Marketing Automation Platforms
3. CRMs (Salesforce or Dynamics CRM)
4. APIs

The role will require a working understanding of APIs, marketing automation platforms systems such as Marketo, Eloqua, HubSpot and Pardot, as well as CRMs such as Salesforce and Dynamics 365 CRM. Understanding of iPaaS and programming languages is desired but not required.

ON24 encourages employee career growth and rewards those with a passion for success. At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

Responsibilities

• Manage team of Integration Specialists and Support Specialists
• Own the ticketing management for all Integration related questions
• Participate in integration implementation discussions with clients
• Support set-up of integration workflows and field mappings in Tibco Scribe
• Test, troubleshoot, and escalate integration issues
• Support CSMs, as needed, in integration upsell discussions
• Ensure processes and best practices are in place to maintain data integrity
• Identify and develop best practices

Requirements

• Understanding of data mining, data warehousing, business intelligence and lead management processes and technologies
• Experience in software or high-tech marketing is a plus
• Understanding of iPaaS tools
• Experience using marketing automation systems (Marketo, Eloqua, HubSpot or Pardot)
• Well organized and able to provide high quality work 100% of the time
• Sense of urgency to provide a rapid response to client requests

• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment
• Familiarity with database systems
• Salesforce experience

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-Remote 

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Sr. Software Engineer, Front-End

United States - Charlotte

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Build web applications optimized for mobile and tablet devices using the new HTML5 and related standards (CSS3, SVG).
• Implementing complex UI components in a fast-paced agile environment.
• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• Self-starter and passionate individual.
• 6+ years of development experience in front-end infrastructure.
• Experience with one or more front end frameworks or libraries like React (preferred), Angular, Vue or Backbone.
• Experience with task manager like webpack, grunt or gulp.
• Understanding and experience implementing different programming paradigms.
• First-hand experience in optimization techniques.
• Experience with unit testing.
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Bonus:

• Experience designing and developing Node.js and NPM modules.
• Experience with video streaming protocols like MPEG-Dash, HLS and WebRTC is a big plus.
• Past experience defining GIT-based development.
• Experience with web-sockets. 
• JavaScript typecasting libraries like TypeScript or FlowType. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

VP, Cloud Operations

United States - San Francisco

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For years, marketers have sought out digital-first strategies to meet the demands of an increasingly digital-first world. This notion has never been more true, as marketers are adjusting to the new normal of how companies buy and sell products brought on by COVID-19. A recent McKinsey report discloses that 96% of B2B companies have shifted their go-to-market model during the pandemic, and most plan to keep their new model in place indefinitely/after it’s resolved.

Digital experiences and engagement are no longer a luxury for revenue growth - they are absolute necessities. When most all marketing solutions lack a direct tie to revenue, where do companies look when they need to create immersive and robust digital experiences to drive the buyer’s journey, move customers through the funnel, and increase revenue?

Enter ON24!

The ON24 Digital Experiences Platform is a one-stop suite that enables companies to create live personalized customer experiences that seamlessly feed data into other relevant business process management solutions and create real-time revenue. Across the platform, using Live Experiences, Always-On Experiences, and Personalized Experiences, companies have found the new formula for success:

• Digital Experiences create engagement
• Engagement delivers data
• Data finds demand
• Demand drives revenue

In the last six years, ON24 has undertaken a pivot and become the largest, private B2B MarTech company in the world. Over this period, the company has leveraged its tremendous scale and brand equity that boasts over 2,500 global blue-chip customers across a dozen verticals to own the emerging Digital Experiences market. ON24 is on track to deliver 60% growth for 2020; and the company is cash profitable.

Because of ON24’s momentum in the market, they are now seeking a VP of Cloud Operations to have a seat at the executive table to help drive the overall company’s reliability and scalability. This executive will be responsible for planning, deploying, managing, and scaling ON24’s telecom, network, and hardware infrastructure, becoming a key player in shaping the overall future of the business.

This role will provide an excellent opportunity to develop the infrastructure and operations of an international powerhouse well on its way to a strong liquidity event while bolstering its already-established reputation as a reliable and scalable platform.

Role & Responsibilities

• Reporting to the CEO, this VP of Cloud Operations will be responsible for planning, deploying, managing, and scaling the telecom, network, and infrastructure needed to achieve ON24's business
• Own and drive ON24’s hybrid cloud strategy, enabling the company to be more efficient, reliable, and secure as the company continues to
• Implement processes that minimize risk of system outages or other negative production impacts, and delivers 99.999% uptime. Continuing to build and mature the existing, 24x7 NOC and SRE
• Analyze production system operations using data to determine root cause analysis for problems, and for continuous improvement in system stability and
• Identify and implement best in class tools when necessary, focused on building an agile, cloud-first team that can move
• Collaborate with Cloud Engineering on scale strategy, and deliver infrastructure to a shared plan to address ON24’s explosive growth needs, providing clear visibility and milestones at each
• Internally, you will collaborate closely across the executive suite, but specifically with the VP, Cloud Engineering, the CTO and EVP, Products, and the VP, Network Operations.
• Establish a proactive culture of innovation, accountability, and fast & effective

Who You Are & What You’ve Done

• Extensive experience with on-prem, hybrid, and cloud-native architecture, through transformation, complete “build from scratch”, and maintain
• Expert team builder, who knows how to attract, grow, and retain top
• Deep experience managing and scaling deployments with thousands of servers for enterprise software including but not limited to operating systems, databases, application servers, web servers, telecom services, networks, streaming infrastructure.
• History of successfully leading security functions, specifically, SOC2 or similar compliance processes at a B2B SaaS
• Strong influencing and communication skills with the ability to develop rapport and credibility across the organization to promote ideas and
• Built credible relationships, both internally across functional groups and externally across corporate and advisory
• Energetic leader, who operates with a sense of urgency, is passionate, tenacious, and uncompromising in the push for success, and expects the same from their team.
• 4-year Bachelor's degree required, ideally in a technical field or related field or equivalent experience
• MBA is plus

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Lead Full Stack Engineer – Video Services

United States - Remote

Apply Here

For years, marketers have sought out digital-first strategies to meet the demands of an increasingly digital-first world. This notion has never been more true, as marketers are adjusting to the new normal of how companies buy and sell products brought on by COVID-19. A recent McKinsey report discloses that 96% of B2B companies have shifted their go-to-market model during the pandemic, and most plan to keep their new model in place indefinitely/after it’s resolved.

Digital experiences and engagement are no longer a luxury for revenue growth - they are absolute necessities. When most all marketing solutions lack a direct tie to revenue, where do companies look when they need to create immersive and robust digital experiences to drive the buyer’s journey, move customers through the funnel, and increase revenue?

Enter ON24! 

The ON24 Digital Experiences Platform is a one-stop suite that enables companies to create live personalized customer experiences that seamlessly feed data into other relevant business process management solutions and create real-time revenue. Across the platform, using Live Experiences, Always-On Experiences, and Personalized Experiences, companies have found the new formula for success:

• Digital experiences create engagement 
• Engagement delivers data 
• Data finds demand 
• Demand drives revenue 

In the last six years, ON24 has undertaken a pivot and become the largest, private B2B MarTech company in the world. Over this period, the company has leveraged its tremendous scale and brand equity that boasts over 2,500 global blue-chip customers across a dozen verticals to own the emerging Digital Experiences market.

Join our growing team, and change the future of Digital Experiences.

What you’ll do:

• Drive end-to-end software development cycle for new features in WebRTC based or custom streaming stack using agile development methodologies
• Design and develop with an emphasis on performance, security and reliability
• Optimize performance for target browsers, client OS
• Work across software layers including browser and WebRTC internals to achieve top streaming performance
• Be an active participant in review and contribute actively to quality of designs and code in the team
• Contribute to the evolution of team processes and methodologies
• Work closely with other teams to understand features, operation and specify enhancements to Streaming stack.
• Documentation that helps the team to scale.

Who we’re looking for:

• Highly proficient in JavaScript, web technologies
• Expertise in Chromium internals such as input handling and rendering engine
• Familiarity with platform and browser performance analyzer tools
• Expertise in WebRTC stack and developing WebRTC based streaming for latency-sensitive interactive applications on browsers
• Experience in tuning WebRTC performance and QoS for one or more applications
• Excellent system software programming, white box testing and debugging skills
• 5+ years of experience with above technologies
• BS or MS in Computer Science or related areas
• Experience in Linux
• Knowledge of video, audio, and networking frameworks.
• Experience writing maintainable code with test coverage.
• Knowledge of server side scripting such as  Python, Nodejs etc.
• Demonstrated problem-solving and technical innovation.
• Knowledge of Linux development environments and open source tools/platforms and common computer networks knowledge (e.g. TCP, DNS, MTU).

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-DNI

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Senior QA Engineer

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

ON24's dedication to quality has allowed us to become a leader in our industry. We're seeking an experienced quality assurance specialist to build upon this reputation with an unwavering commitment to meticulous production. The ideal candidate is an exceptionally organized, methodical professional with the experience necessary to take our products to the next level.

Roles & Responsibilities include:

• Creating detailed, comprehensive and well-structured test plans, test cases and test matrix;
• Estimate, prioritize, plan and coordinate testing activities;
• Design, develop and execute manual tests and automation scripts;
• Perform thorough regression testing when bugs resolved;
• Liaise with internal teams (e.g., developers and product managers) to identify testing requirements;
• Proven work experience in software quality assurance on enterprise applications using JAVA/HTML5;
• Good Communication and Proactiveness is a must, should be a team player and be self-starter/learner .
• Strong verbal and written communication skills. Experience working with offshore teams.
• Experience in writing clear, concise and comprehensive test cases and acceptance scenarios in Gherkin language (Cucumber) for BDD;
• Hands-on experience with automated testing tools (Selenium) is a plus;
• Solid knowledge of SQL and scripting (Oracle, MySQL);
• Experience working in an Agile/Scrum development process;
• Hands-on experience with accessibility testing using JAWS, NVDA is a plus;
• Hands-on experience with security testing using ZAP is a plus;
• Hands-on experience on live and OD Streaming technologies Flash/HTML5/HLS/DASH a huge plus.
• Hands-on experience on CDN
• Hands -on experience testing on L10N and  i18n
• Hands-on experience with testing different mobile devices;
• Hands on experience in API testing using Java Selenium with WebDriver, TestNG, Maven & Jenkins.
• Proficient in SOAP and Restful API testing using SOAP UI and Postman tools.
• Good scripting experience (JavaScript/Python/ Shell scripting) is a plus

Requirements:

• BS/MS degree in Computer Science, Engineering, or the equivalent combination of education
• 7+ years of experience, and training that provides the required knowledge, skills, and abilities.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Software Engineer (Analytics)

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

As a Software Engineer you will work on our Analytics products. You will be a part of a young and agile team working across multiple time zones. The Analytics project is highly visible and is crucial to the growth and success of ON24. You will build reports that allow our clients to measure the impact of their webinars as well as improve them in the future.

Responsibilities:

• Help design and build Analytics application using Java development stack
• Contribute to design/architecture discussion to enable secure, scalable/maintainable software
• Provide troubleshooting and 3rd-tier support for existing applications

• Aid in planning product development and timelines

Required Skills:

• 7+ years of development experience using Java web application development stack
• Advanced knowledge of JEE technologies with emphasis on JDBC
• Ability to write complex SQL, PLSQL and tune them for optimal performance
• Experience with Java microservices using Spring Boot
• Working knowledge of front-end technologies like HTML5, CSS, JS
• Working with Datawarehouse solutions
• Should be a good team player and willing to work in a fast-paced environment
• Eager to learn fast-changing technologies and convert those ideas into implementation
• Discipline to document ideas and code in a clear, comprehensive and organized manner
• Excellent written and verbal communication skills

 Plus:

• Analytics Experience
• Experience with Postgres
• Experience with Azure
• Experience with microservice architecture and development philosophy

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-DNI

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Senior Java Engineer

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Java Developer Requirements:

• Bachelor’s degree in computer programming, computer science, or a related field.
• Java and J2EE developer with 5+ years of experience
• Should have recent work experience with the following technologies: JSP, Servlets, EJB 3, JPA, JMS, Oracle DB and Code repository tool like Perforce.
• Solid understanding of Application Servers (preferably WebLogic) and Web Servers (preferably Apache)
• Good knowledge on NGINX or Redis, Git/Gitlab
• Good to have knowledge on Spring, Hibernate, Spring Boot application/Microservices
• Good to have knowledge on cloud platform like Google or AWS or Microsoft Azure
• Good to have knowledge on SAML, Apache Kafka, Shell scripts, APM tools and ELK stack
• Good to have knowledge on HTML, JS and CSS.
• Good troubleshooting skills and problem solving skills.
• Good verbal and written communication skills.
• A self-learner with minimal guidance.

Java Developer Responsibilities:

• Being an individual contributor
• Collaborating with the front-end and other back-end developers to discuss about the code design/architecture
• Working with QA and Customer success team on need basis
• Able to work on ad-hoc requests on need basis
• Support one or more platforms from the back-end perspective

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Senior Java Engineer

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Software Engineer will help design, develop, and maintain ON24’s web applications. The ideal candidate will have 5+ years of experience designing and developing high quality and standards based J2EE web applications. Candidates must thrive in a startup-like environment and possess maturity and business savvy. You will be part of a small but talented engineering team building next generation of Rich Media Experiences using J2EE and HTML and related standards.

Responsibilities:

• Being an individual contributor.
• Collaborating with the front-end and other back-end developers to discuss about the code design/architecture.
• Working with QA and Customer success team on need basis.
• Able to work on ad-hoc requests on need basis.
• Support one or more platforms from the back-end perspective.

Requirements:

• Java and JEEE developer with 5+ years of experience
• Should have recent work experience with the following technologies: JSP, Servlets, EJB 3, JPA, JMS, Oracle DB and Code repository tool like Perforce.
• Solid understanding of Application Servers (preferably WebLogic) and Web Servers (preferably Apache).
• Solid understanding of Spring, Hibernate, Spring Boot application/Microservices
• Good to have knowledge on cloud platforms (Goole, Microsoft etc)
• Good understanding of Dockers, Kubernetes
• Good knowledge on NGINX, Redis, Git/Gitlab
• Good to have knowledge on SAML, Apache Kafka, Shell scripts, APM tools and ELK stack.
• Good to have knowledge on HTML, JS and CSS.
• Good troubleshooting skills and problem-solving skills.
• Good verbal and written communication skills.
• A self-learner with minimal guidance.
• Discipline to document ideas and code in a clear, comprehensive, and organized manner
• Experience troubleshooting issues in production

Education:

Bachelor’s degree in computer programming, computer science, or a related field.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.


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Sr. Cloud Engineer

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and APAC. For more information, visit https://www.on24.com.

This role is responsible for providing cloud engineering and operations support to the critical applications hosted in GCP and Azure platforms. This includes working directly with the product engineering team to identify the requirements and help facilitate setting up the targeted cloud infrastructure along with consulting and collaborating DevOps, Infrastructure and other relevant parties to ensure that the platform meet the required scalability, observability and security as per the requirements and standards. This position is under the Solution Architecture team within the Cloud Engineering tower.

Job Responsibilities

• Act as a Subject Matter Expert to the organization for GCP and Azure cloud platforms with respect to cloud engineering and operations practices
• Design, develop, and build the cloud infrastructure architecture
• Enable DevOps development activities and complex development tasks that will involve working with tools such as Docker, Kubernetes, containers, microservices, Redis, Kafka, Vault, data platforms etc.
• Experience with monitoring solutions such as New Relic, Grafana & ELK
• Provide advanced system administration, operational support and problem resolution for a large complex cloud computing environment in GCP & Azure
• Write Infrastructure as Code to Manage and Operate end-to-end lifecycle operations (monitoring, alerting, security, cost optimization, configuration, backup etc.) in production environments
• Design, create, develop, own and maintain operational procedures for onboarding, managing cloud environments to meet defined SLAs
• Diagnose, troubleshoot public cloud related issues escalated by service desk teams or routed via incident management
  

Required qualifications

• At least 5 years of cloud engineering and cloud operations experience in a high-tech environment with an overall 7-10 of years of experience in the IT
• Strong understanding of DevOps and Agile practices
• Hands-on experience with DevOps tools, CI/CD Pipeline, Terraform, Puppet, Ansible, Kubernetes, Docker
• Experience with the configuration and implementation of IaaS, PaaS and Infrastructure as Code
• GCP/Azure certification is a must
• A bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
  

Preferred qualifications

• Excellent communication skills
• The ability to work effectively with all levels of the organization, and the ability to meet deadlines
  

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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UX Designer

United States - San Francisco

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We are seeking an outstanding UX Designer who excels in web design and in application of the design process. Candidates should have a clear understanding of the various phases of a design process, different design methods and when to apply them. For this position, majority of your time will be focused on hands-on interface design. 

The ideal candidate will be expert at cross browser compatibility, responsive design, visual styling and be able to own a design from concept to final output. Candidate will be responsible for designing project specific UX solutions and developing simple, intuitive workflows and working on aesthetically pleasing visual styling.

This is a great time to join ON24 and the Design department here. We have exciting products that provide great value to our customers and there are key opportunities to enhance the UX and influence our design vision.

Role:

• Participate in Design discussions, product roadmap strategy and identify Design process to be applied
• Usability evaluation, ideation, wireframing, prototyping
• Visual styling, (spec and icons/logo creation)
• User studies

Qualification:

• Bachelor’s degree in Design/HCI
• Software: Sketch, Adobe Illustrator, Adobe Photoshop, etc.
• Understanding of current web design trends, desktop/ tablet/ mobile website trends, responsive design

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Intern Data Scientist

United States - Remote

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As an Intern Data Scientist, you will work alongside our analytics and machine learning team, using data and experiments to develop insights that will help deliver solutions to increase revenue and improve the customer experience. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Employ the scientific method to develop and test data-driven solutions that lead to a better experience for our customers
• Contribute to projects from understanding the business case to solution delivery
• Solve problems creatively and build software in a clear, comprehensive, and organized manner
• Collaborate with other members of the analytics team to design, build, maintain, and standardize analytics processes and systems

Preferred Skills:

• An aptitude and passion for solving complex problems
• Exposure to analytical techniques used in recommender systems such as matrix factorization
• Proficiency with the Python and/or R programming languages
• Comfort interacting with a computer via command prompt or terminal rather than GUI
• Familiarity with relational database concepts and SQL
• Self-motivated, independent, proactive, organized, and eager to learn new concepts
• Ability to think critically and communicate ideas effectively
• Experience with real-world application of analytical methods such as Regression, Naïve-Bayes, Decision trees, support vector machines, machine learning, text mining, or Natural Language processing

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Head of Strategic Alliances & Business Development

United States - Remote

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Procurement & Facilities Manager

United States - San Francisco

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Responsibilities:

• Assist in the development and implementation of automating processes for sourcing, procurement, pricing, and contract negotiations
• Effectively collaborate with internal stakeholders to solve problems, build partnerships, and close agreements quickly
• Develop RFPs and RFIs along with evaluation criteria and industry benchmarking
• Ensure financial processes are in place for issuing of payments to suppliers and contractors
• Onboard new vendors and contractors into SFDC
• Drive strategic initiatives towards increasing vendor diversity
• Work alongside the VP of Procurement to develop and maintain a strategic plan to drive value cross functionally based on an understanding of the business’ priorities, market conditions and spend baseline
• Manage facilities vendor relationships & monthly ongoing list of new vendors to onboard
• Track and maintain expiration and renewals of vendor agreements
• Create purchase orders in Coupa and add to monthly requisition reports
• Work on ad hoc procurement and facilities-related projects and tasks to improve operational efficiency throughout the organization
• Manage Facilities corporate credit card expenses for monthly reconciliation

Experience:

• Bachelor’s degree preferred
• 3+ years of experience within Procurement
• Advanced skills in Microsoft Suite, Coupa, Concur and SFDC
• Excellent negotiation, communication & project management skills
• Strong organizational skills, attention to detail, ability to manage multiple projects and tasks concurrently

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Data Manager – Revenue Operations

United States - Remote

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ON24 is looking for an experienced Data professional to oversee our critical Marketing and revenue pipeline data across the funnel.  Working with a foundation of Marketo and Salesforce, you’ll be leveraging cutting edge applications to: clean, enrich, report, and visualize data for insight and action. Leverage your data expertise with a great team and a company where marketing and sales data is paramount for daily decisions and success.  

Responsibilities 

• Oversee Data quality across core business applications to ensure quality.  
• Identify, resolve and most importantly, prevent data issues 
• Partner with Marketing Operations to optimize data segmentation, campaigns, ABM, and pipeline funnel analysis 
• Work with Revenue Operations and Sales to fill gaps in our demographic data 
• Build a roadmap for continued data health and cleanliness from Leads -> Accounts -> Contacts -> Opportunities -> Contracts -> Customer Data.
• Research new technologies and ensure existing applications work together in our tech stack toward data enablement for operations and sales.
• Familiarity with API integration and data flow between applications 
• Share best practices and collaborate with team for consistent reporting 
• Monitor, communicate, and continuously improve data management. 

 Qualifications 

• Bachelor's Degree in Data Science, Math, Finance, or similar data focused degree  
• 3+ years working with salesforce.com as an administrator or data operations capacity 
• Certified Salesforce.com administrator 
• Excel and SQL expertise for the purpose of data manipulation 
• Salesforce flow, workflow, data loader, demand tools, and other key administration tools 
• Experience reporting on marketing and sales performance 
• Familiarity with data mapping and ERD’s  
• Ability to organize and prioritize tasks effectively

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Business Intelligence Analyst – Revenue Operations

United States - Remote

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ON24 is looking for an experienced business intelligence analyst to administer and manage our revenue operations analytics platform for greater insight and intelligence. Working with a team of operations professional in Marketing, Sales, and Customer Success, you’ll collaborate and enable the teams to build out our implementation of the Domo platform.  A data and analytics expert with experience using Domo, you’ll be involved in key strategic projects such as: customer 360, funnel analytics, quarterly planning, and pipeline predictability   

Responsibilities 

• Work with Stakeholders to identify analytics needs and an analytics roadmap 
• Share Domo best practices and enable reporting and dashboard creators 
• Build out Self-service Dashboards for demand generation and business leaders 
• Work with Data Sources and Administrators for: Salesforce, Totango, and Marketo, to bring together datasets for visualization 
• Setup ETL and API connections leveraging tools available within Domo 

Qualifications 

• Bachelor's Degree in Data Science, Business, Finance, or related degree or experience 
• 3+ years working with Domo as an administrator or Analyst 
• 2+ years working with Marketing or Sales revenue teams 
• Experience with Salesforce.com administration and its data architecture 
• SQL and ETL expertise for the purpose of data transformation and cleaning 
• Experience reporting on marketing and sales performance 

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HR and Office Manager

Australia - Sydney

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We are looking for an enthusiastic Human Resources (HR) & Office Manager to implement a variety of HR programs and manage our office environment. The HR department will depend on your assistance in a number of critical functions, such as: recruiting, compensation and benefits, employee relations and training and development.

If you are looking to take your career to the next level, ON24 is the place to be! Due to the diversity of responsibilities of this position, the successful candidate will be a highly resourceful individual with a passion for HR and office administration.

The objective of this role will be to ensure the region’s operations run smoothly to deliver maximum strategic value to the organization.

RESPONSIBILITIES, INCLUDE BUT NOT LIMITED TO:

• Assist in talent acquisition and recruitment efforts
• Administer compensation and benefit plans
• Conduct employee on-boarding and help plan training and development
• Provide support to employees in various HR related topics, such as: leaves, compensation, performance management, employee relations
• Promote HR programs to create and efficient and conflict-free workplace
• Assist in development and implementation of HR policies
• Gather, analyze and report data with useful HR metrics (dashboard)
• Maintain employee files and records in electronic and paper form subject to applicable laws
• Answering and redirecting incoming calls, greeting visitors, processing incoming and outgoing mail, scheduling courier services
• Order and maintain office and kitchen supplies
• Assist in travel arrangements, meeting/event planning and catering
• Act as liaison between remote offices, domestic and international
• Facilities and vendor management

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.


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Talent Acquisition Partner - Sales

United States - Remote

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We’re looking for an efficient and passionate Sr. Talent Acquisition Partner to help support our Global hiring initiative. Partnering with Talent Acquisition & hiring managers, you’ll lead candidates through our hiring process.

What You’ll Accomplish:

• Proactively source for outbound candidates
• Coordinate on-site and phone interviews for candidates with extreme efficiency
• Maintain recruitment applicant tracking system, ensuring information is accurate and up to date
• Ensure a positive and consistent experience throughout the entire candidate journey
• Arrange travel and facilitate expense reimbursement process for candidates, as necessary

 Qualities:

• 4+ years of Recruiting experience within SaaS
• Proven ability to prioritize multiple time-sensitive tasks and in a fast-paced environment
• Detail-oriented with a strong desire to contribute
• Learns quickly in a high-growth and ever-changing environment
• Ability to manage sensitive and confidential information
• Creative problem solver who sees challenges as opportunities
• Composed and focused under pressure
• Warm and welcoming demeanor, able to build relationships quickly
• Excellent verbal and written communication skills
• Proficient with Microsoft suite & Jobvite preferred

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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Network Engineer

United States -

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

We are looking for a motivated individual to support our SaaS webcasting service production network infrastructure.  The candidate will be an individual contributor working as part of a small team.  The ability to handle multiple concurrent tasks, resourcefulness and effective communication skills are a must. 

ON24 is the largest provider of data-driven marketing webinar services on the Internet today.  Our network environment includes a mix of transaction processing and media/stream distribution presenting a variety of interesting and challenging network conditions. 

The candidate will work with members of the network team to monitor, operate, maintain and scale ON24’s global network infrastructure, ensuring 24/7 availability and optimal performance.  The role is remote, but the candidate will be required to travel to the Aurora datacenter for on-site work, as needed.

The position can be based out of Charlotte, NC or Denver, CO. Local candidates only please!

Responsibilities:

• Monitor ON24’s global network infrastructure using a pool of tools and systems.
• Support both production and corporate network requests based on internal ticketing system.
• Operate and maintain core network infrastructure, exercising change management discipline.
• Operate and maintain signaling network infrastructure working inter-departmentally with signal operations.
• Operate and maintain, WAN, transit, sip trunking and other core networking services.
• Operate and maintain public cloud services, Azure, AWS, GCP.
• Operate and maintain ON24’s network security infrastructure and policies.
• Occasional off-hours work: maintenance and troubleshooting/incident response.
• On-site datacenter work, up to 20%.

Requirements:

• BS degree or equivalent experience.
• 1-3 years’ experience, preferably in datacenter environments.
• Experience and knowledge: BGP, OSPF, EIGRP, VRF, HSRP
• Experience and knowledge: RSTP, VPC
• Experience and knowledge: TCP/IP, SIP, NAT, PBR, IPSEC, SSL
• Familiarity and proficiency: monitoring systems like NAGIOS
• Familiarity and proficiency: CISCO, JUNIPER, F5, FORTINET, BROCADE
• Familiarity and proficiency: Unix and Windows
• Nice to have: scripting, automation, public cloud, virtualization, UCS

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Marketing Project Manager

United States - Remote

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The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging experiences that drive measurable business growth. Today we are converting millions of prospects to buyers for thousands of companies, enabling our customers to monetize engagement. Through ON24 webinar, virtual event, multi-media experiences, we provide a system of engagement for audiences to choose and accelerate their own journeys. ON24 customers then turn that engagement and interest into actionable insights, which enables businesses to scale engagement, conversions and pipeline to drive revenue growth.

ON24 serves over 1900 companies worldwide, including 3 of the 5 largest Global Technology companies, 4 of the 5 largest Global Banks, 3 of the 5 largest Global Healthcare Companies and 3 of the 5 largest Global Industrial Manufacturing companies. In aggregate, our customers engage an average of 4M professionals per month for a total of 2.5B minutes per year. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and APAC.

The Marketing Project Manager sits on the Corporate and Brand Marketing team, which is responsible for the ON24 Brand, Website and Project Management of all marketing content, campaigns and execution. As a Project Manager you’ll work alongside a group of content, product, demand generation and brand marketers to create engaging experiences for our audience.

This position is open to candidates in San Francisco, CA or Remote (PST).

Responsibilities

• Collaborate with other Marketing Project Managers to develop, manage and continue to evolve the end-to-end marketing workflow process.
• Manage the day-to-day project management of digital channels across all ON24 global campaigns and their related marketing programs. This includes, but is not limited to, Digital Advertising, Social Media, Webinars, Website and Email.
• Act as project POC for external media agencies.
• Provide guidance to internal marketing stakeholders with marketing brief development.
• Manage campaign and project requests, work with stakeholders to develop timelines and assign tasks, track projects through its lifecycle and ensure projects are completed on time. 
• Collaborate with other Marketing Project Managers on multi-channel projects to ensure timelines and assignments are in alignment and moving towards a common goal.
• Drive and track internal feedback to keep projects moving and ensure there is actionable direction provided from all contributors, including Legal teams, to ensure we are 100% in compliance.
• Proactively identifies risks and recommends alternative solutions when planned schedule is jeopardized; prioritize and escalate projects based on business need.
• Lead formal and informal kick off and status meetings to keep stakeholders informed and ensure service centers have all information needed to execute on.

Qualifications

• BA/BS in Marketing, Business Management or related field
• 4-5 years experience working within a Marketing workflow environment
• Experience working with, and developing new process within, Project Management software (Monday.com, Asana, Workfront, etc)
• Self-starter, flexible, highly organized, detail-oriented, reliable, and has the ability to multitask and meet tight deadlines under pressure in a fast-paced environment
• Excellent project management, communication, and interpersonal skills
• Experience working with a distributed, global team
• Experience managing global agencies

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.”

Apply Here

Art Director

United States - Remote

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The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging experiences that drive measurable business growth. Today we are converting millions of prospects to buyers for thousands of companies, enabling our customers to monetize engagement. Through ON24 webinar, virtual event, multimedia experiences, we provide a system of engagement for audiences to choose and accelerate their own journeys. ON24 customers then turn that engagement and interest into actionable insights, which enables businesses to scale engagement, conversions and pipeline to drive revenue growth.

ON24 serves over 1900 companies worldwide, including 3 of the 5 largest Global Technology companies, 4 of the 5 largest Global Banks, 3 of the 5 largest Global Healthcare Companies and 3 of the 5 largest Global Industrial Manufacturing companies. In aggregate, our customers engage an average of 4M professionals per month for a total of 2.5B minutes per year. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and APAC.

The Art Director sits on the Corporate and Brand Marketing team, which is responsible for the ON24 Brand, Website and Project Management of all marketing content, campaigns and execution. As an Art Director you’ll work alongside a group of content, product, demand generation and brand marketers to create engaging experiences for our audience. As the first in-house design hire, the ideal candidate will have experience developing and evolving brands, building out design systems and guidelines, and managing and inspiring third-party designers.

This position is open to candidates in San Francisco, CA or Remote (PST).

Responsibilities

• Develop creative approaches, styles, guidelines and templates for implementation across ON24 content, events and company resources.
• Understand and own the brand identity across channels and touchpoints, ensuring a cohesive, optimized and awesome experience. 
• Work in collaboration with agency Design Directors to evolve the ON24 brand, establish new brand systems and guidelines, and develop compelling brand and demand generation campaigns.
• Provide creative direction and concepts for marketing campaigns and projects and contribute to and oversee execution with external designers.
• Brief external designers appropriately so they understand the vision and requirements for all creative requests and manage feedback from stakeholders to ensure it aligns with brand direction.
• Work with Marketing Project Managers to maintain quality standards and develop SOPs for brand expectations and timelines. 
• Work with the Content Marketing team to conceptualize content and experience ideas early in the content creation process.
• Lead creative reviews for campaign and event creative with marketing leadership.
• Manage tight timelines and execute design requests in-house when needed.
• Act as Brand POC to external design agencies and internal stakeholders.
• Continue to build expertise as a designer and art director and bring the latest design trends to the ON24 brand.

Qualifications

• Bachelor’s Degree in Graphic Design, Art or related field
• 5-7 years experience working as a graphic designer with 2+ years of experience as an art director or design lead.
• Demonstrated experience developing brand systems and guidelines.
• Experience working in the B2B marketing or technology space.
• Excellent portfolio showcasing storytelling, conceptual and executional skills in integrated campaigns.
• Expert experience designing within the Adobe Creative Suite, specifically Adobe InDesign, Illustrator, Photoshop and XD.
• Experience designing within Microsoft PowerPoint.
• Experience managing and creating requests and briefs within a Project Management software (Monday.com, Asana, Workfront, etc)
• Self-starter, flexible, highly organized, detail-oriented, reliable, with a strong creative eye, and has the ability to multitask and meet tight deadlines under pressure in a fast-paced environment
• Excellent project management, communication, and interpersonal skills
• Experience working with a distributed, global team
• Experience managing global agencies

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.”

Apply Here

Field Marketing Manager, EMEA

United Kingdom - London

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ON24 are looking for an enthusiastic, data-driven marketer responsible for developing and executing marketing campaigns across UKI and Northern Europe.

The Field Marketing Manager, EMEA role will be responsible for the successful implementation of local campaigns, programs, and events using the latest demand generation methods. The objective is to quickly drive pipeline growth through net-new names, Sales Qualified Leads (SQLs); then track and report on the results. This role is best suited for a driven, high achiever with proven ability to develop B2B marketing programs both on the strategic and tactical level.

You must have a passion for Field Marketing, love working side-by-side with Sales and be excited to develop unique events and campaigns. You should have a strong background in go-to-market planning, Working across multiple functions and act as a champion for the needs of the market in a fast-changing and dynamic growing company.

Responsibilities:

• Develop the in-market voice of ON24 for core markets (UKI, Nordics and BeNeLux); leverage personalisation and localised experiences when possible/appropriate.
• Work closely with the central marketing team to leverage campaigns, programs, and content where appropriate for sub-regions.
• You will create and manage lead generation programs to meet pipeline targets including host virtual and physical events in multiple geographies, industry-relevant tradeshows, direct marketing campaigns, content creation, integrated campaigns and various other marketing tactics to support the field sales organisation.
• Managing event logistics pre, during, and post event across EMEA (some travel will be required).
• Work with Sales and SDR teams to track and manage lead flow and increase conversion rates at each stage of marketing and sales engagement and to identify new market opportunities and trends.
• Use DOMO and Salesforce reports to track campaign/program performance - update/report to leadership regularly.
• Use data and analytics to draw insights & continually optimize campaigns; inform internal stakeholders of performance (eg: Content team).

Qualifications: 

• BA/BS in marketing or related field
• 5 years of digital/field marketing experience in B2B SaaS
• Experience generating demand in the Northern Europe marketplace
• Deep knowledge of SFDC and Marketo (campaign set up, programs, flows, smart lists, and general best practices)
• Experience using ON24 + integration with Marketo a huge plus
• Proven track record of creating and executing integrated marketing campaigns using tactics that include webinars, email, digital advertising, and more.
• Motivated, self-starter attitude, ready to come to the table with ideas

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Senior Customer Marketing Manager, Expansion

United States - San Francisco

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The Senior Customer Marketing Manager, Expansion will be responsible for designing and implementing an effective marketing strategy to engage install base customers throughout all stages of the customer journey. The right candidate must be passionate about creating highly engaging campaigns to drive retention and upsell. This role is best suited for a detail-oriented, high achiever with proven ability to create B2B marketing strategies to improve customer engagement, retention and expansion. 

Responsibilities:

• Create  strategies for engaging customer to optimize onboarding, drive product adoption and fuel upsell opportunities
• Responsible for rolling out marketing campaigns that increase attach rate of upsell and expansion products 
• Partner with Customer Success and Account Management teams to build strategic, scalable programs for renewals, QBRs and expansion  
• Design, manage and report on integrated customer campaigns to meet renewal and expansion objectives 
• Collaborate with operations and demand generation team to build scalable, multi-channel experiences across website, email, advertising, webinars and in-product communications
•  Work closely with product marketing and content providers to identify content needs for add-on products, primarily used to drive demand for upsell and reduce add-on product-level churn. 
• Integrate campaign programs to fuel user-generated content and surface advocacy opportunities

Qualifications:

• 7+ years of B2B marketing experience
• Experience using marketing, sales and customer success technologies, especially as Marketo, Salesforce, Totango, Pendo, DOMO and ON24
• ABM experience a plus
• Ability to think creatively while making decisions based on data
• Motivated self-starter who thrives in fast-paced marketing environments
• Teamwork skills a must, proven ability to collaborate with other functions in the company
• Ability to execute multiple projects simultaneously and complete projects with tight deadlines​

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Partner & Sponsored Marketing Manager, EMEA

United Kingdom - London

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ON24 is on a mission to transform the way marketer’s market, powering the live, always-on and personalised experiences that businesses need to drive engagement, data, demand, and revenue.

We are seeking a creative and process-oriented marketer to join the EMEA Marketing team to support our third-party partner and sponsorship campaigns. You will work closely with various internal teams and external stakeholders to drive pipeline for EMEA Sales, end to end.

The ideal candidate is a driven, highly collaborative teammate who loves campaign management using all channels of the marketing mix; energised by fast-paced environments. The role will focus on orchestrating the program execution with multiple partners and vendors for growth acquisition marketing initiatives within the EMEA team.

Responsibilities

STRATEGY

• Develop, maintain and execute demand generation plans with third-party partners and vendors – including B2B Marketing, Virtual Events Institute and MarTech Alliance
• Work with the ON24 Marketing team to review program/campaign deliverables to orchestrate upcoming paid programs
• Grow the EMEA database, through external partnerships, while adhering to marketing opt-out regulations, GDPR and unsubscribe suppression lists
• Work closely with Global DG Centre of Excellence to execute on programs
• Work closely with RevOps to analyse every step of our lead gen funnel so that we can understand what’s working, what isn’t, and make continuous improvements
• Continue to research the market and evaluate new partners and vendors to continue our aggressive growth goals.

EXECUTION & REPORTING

• Manage multiple programs simultaneously at different build stages including emails, newsletters, webinars, events, content, direct mail and more
• Exceptional project management skills – request program set-up and manage through to execution and reporting
• Review/QA proofs from Global DG Centre of Excellence and vendor test formats
• Build out digital experiences in the ON24 Platform
• Use DOMO, Marketo, and Salesforce reports to track campaign/program performance 
• Main business KPIs will be: program delivery, net new acquisition of prospects, contribution to pipeline, revenue growth.

QUALIFICATIONS

• BA/BS in marketing, business, economics or equivalent discipline
• 4-6 years of Marketing experience, ideally in B2B SaaS
• 2-3+ years SFDC and Marketo use - experience using ON24 a huge plus
• Strong analytical, problem-solving, and decision-making skills; data driven mindset
• Strong project management skills, highly organised and strong attention to detail
• Motivated, self-starter attitude, ready to come to the table with ideas
• Ability to work independently as well as in a team-oriented environment
• Excellent written and oral communication skills

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Sr. Product Marketing Manager, Platform

United States - San Francisco

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The ON24 Digital Experience Platform makes it easy to create, scale and personalize engaging experiences that drive measurable business growth. Today we are converting millions of prospects to buyers for thousands of companies, enabling our customers to monetize engagement. Through ON24 webinar, virtual event, multi-media experiences, we provide a system of engagement for audiences to choose and accelerate their own journeys. ON24 customers then turn that engagement and interest into actionable insights, which enables businesses to scale engagement, conversions and pipeline to drive revenue growth.

ON24 serves over 1900 companies worldwide, including 3 of the 5 largest Global Technology companies, 4 of the 5 largest Global Banks, 3 of the 5 largest Global Healthcare Companies and 3 of the 5 largest Global Industrial Manufacturing companies. In aggregate, our customers engage an average of 4M professionals per month for a total of 2.5B minutes per year. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and APAC. For more information, visit https://www.on24.com.

The Senior Product Marketing Manager (Platform) role will be responsible to help drive the product marketing, strategy, and GTM for our Digital Experience Platform portfolio. You will be helping to drive messaging, positioning, and the key value propositions for the overarching platform narrative across the following product areas: ON24 Experiences portfolio, ON24 Intelligence, and ON24 Connect.  You will also partner with SMEs across the business including Product Managers, Technical Product Marketing Managers, and Solution Engineers to ensure we are successfully articulating the value of our products.

Responsibilities:

• Support the execution for the ON24 Digital Experience Platform messaging and positioning for go-to-market programs with cross-functional partners.
• Understand how the overarching platform portfolio works together and the distinct value propositions for different personas.
• Develop clear, customer centric platform messaging, positioning, and narratives that can scale to many audiences.
• Support cross-functional platform portfolio launches and marketing campaigns, ensuring Field and Demand Gen teams are properly enabled to execute.
• Establish an ongoing content strategy, and distribution plan to support the customer at each stage of the journey with our Demand Gen and Content teams.
• Craft high-quality sales enablement content for customers, field teams, and channel partners. This includes blogs, presentations, data sheets, webinars, and more.
• Acting as a key stakeholder for ON24 Digital Experience Platform sales plays and messaging for sales enablement.
• Execute programs to achieve marketing pipeline against the strategic sales plays for both net-new and upsell opportunities.
• Become the domain expert for customer use-cases and industries through engaging with customers to understand their challenges, solutions, and needs.
• Work closely with the Customer Team and Demand Gen to drive more awareness and pipeline of our Digital Experience Platform.

Skills and Experience:

• Bachelor’s Degree in Marketing or related field
• 3-5 years of B2B product marketing and/or content marketing experience (SaaS preferred)
• Experience leading cross-functional initiatives to drive customer adoption, monetization, and retention of a platform product offering
• Deep understanding of the enterprise buyers’ journey and key personas in a marketing department
• Experience or willingness to learn about martech tools and services
• Experience marketing to enterprise B2B, SMB B2B, and marketing upsell opportunities
• Excellent analytical and problem-solving ability to understand business stakeholder needs, drive prioritization, and deliver outcomes
• Ability to distill technical concepts or product concepts into compelling narratives
• Passion for writing and developing compelling content for all stages of the funnel
• Comfortable working in a rapidly growing company with a fast-paced working environment

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Senior Product Manager, Center for Marketing Transformation

United States - San Francisco

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ON24 is on a mission to transform the way marketers’ market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

ON24 is hiring a Product Manager for its Center for Marketing Transformation (CMT) research portal. The product manager will be responsible for the commercial success of the CMT research portal, in charge of the product roadmap and overseeing additional enhancements and tools through design, build, launch and growth stages. The product manager will also be responsible for operationalizing vertical benchmarks to support CMT content, thought leadership and sales presentations.

The product manager must work cross-functionally, unifying and motivating peers from different teams (e.g. developers, designers, marketers). The product manager should be an expert on the CMT portal’s usage and act as a subject matter expert for the product, supporting other marketing and sales resources by augmenting their knowledge and filling their knowledge gaps.

Responsibilities

• Work with customers and marketing team to build value added product experiences through new tools and features.
• Responsible for creating and managing product roadmap.
• Partner with customers to understand usage and opportunities for product and content in the CMT portal.
• Drive operationalization of a vertical benchmarking program across delivery mechanisms.

About You

• 5+ years product management experience.
• Experience in the martech or research space.
• BA/BS required.
• Works well in excel, DOMO and other data analysis tools.
• Passionate about design and delivering great user experiences.
• Possess excellent communication verbal and written communication skills.
• Strong business sense with a track record for making decisions through data.
• Motivated and self-directed with a high-bar for excellence.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Global Competitive Intelligence Analyst

United States - San Francisco

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ON24 is on a mission to transform the way marketers market, powering the live, always-on and personalized experiences that businesses need to create engagement, deliver data, find demand and drive revenue. Through the ON24 Platform, marketers can build data-rich, interactive webinars and content experiences, understand audience behavior and turn that intelligence into action. Informed by more than a billion engagement minutes -- including 12 million polls, 1.3 million surveys, 1.5 million conversations, and conversion of over 17 million resources -- marketers drive more revenue from ON24 experiences than any other digital channel. Headquartered in San Francisco, ON24 has a wide global footprint with eight offices in key regions, including London, Munich, Singapore, Stockholm and Sydney. For more information, visit https://www.on24.com.

ON24 is looking for a global research analyst that will help drive our go to market efforts by understanding the competitive and broader market landscape. This role will lead the strategy and execution of research across our global regions. This person will be responsible for gathering, analyzing and disseminating market intelligence through various research methods and distributing market-relevant insights to internal stakeholders. You’ll use data gathered through market, customer and field research to drive winning sales plays, inform marketing campaigns, and product strategies that directly impact our ongoing growth and success.

This role will report to the Director of Product Marketing.

Responsibilities

• Define global research strategies that will impact regional team success
• Be the subject matter expert (SME) on key competitors’ product, business, sales, and marketing strategies.
• Work with product marketing to develop compelling positioning, messaging and launch processes that differentiate our platform and products
• Prepare content such as battle cards, playbooks and presentations, and maintain assets (keeping them current and actionable). Train for cross-functional teams on an on-going basis.
• Collaborate with marketing, product, and sales teams to help drive competitive take-out strategies and influence product roadmap and messaging/positioning
• Create executive summaries to ensure an informed leadership team.
• Participate in industry events and conferences and report the state of the industry and trends to watch for
• Partner with sales by participating in team meetings, group sessions, deal reviews, and client-facing competitor reviews
• Execute competitive win/loss reviews with sales/account teams, prospects and customers to ensure clear understanding of competitive dynamics
• Measure success by tracking win rates against top competitors and ARR influenced in specific competitive deals

Qualifications

• 4+ years experience working in competitive intelligence or market research role
  • Focus on marketing technology highly desired
  • Relevant work experience in Product Management, Sales Engineering, Technical Marketing, Customer Support or field-facing Competitive Intelligence
• Excellent communication skills, with the proven ability to translate complex technical concepts into actionable field guidance and differentiated positioning.
• Proven PowerPoint and presentation skills
• Hands-on experience using, testing and understanding technical SaaS products
• Excellent people and project management skills to manage projects and interact with staff, colleagues, cross-functional teams and third parties

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Senior Customer Marketing Manager, Engagement Strategy

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Senior Customer Marketing Manager, Engagement Strategy will be responsible for designing and implementing an effective marketing strategy to engage install base customers throughout all stages of the customer journey. The right candidate must be passionate about creating highly engaging campaigns to drive retention, expansion and advocacy.  This role is best suited for a detail-oriented, high achiever with proven ability to create B2B marketing strategies to improve product adoption, customer engagement and retention. 

Responsibilities:

• Create strategies for engaging customer to optimize onboarding, drive product adoption and fuel upsell opportunities
• Design and manage integrated customer campaigns to meet renewal and expansion objectives 
• Collaborate with operations and demand generation team to build scalable, multi-channel experiences across website, email, advertising, webinars and in-product communications
• Work closely with product marketing and content providers to build content strategy, educating on product adoption and awareness for expansion
• Partner with stakeholder teams to build strategic programs for renewals, QBRs and expansion  
• Integrate campaign programs to fuel user generated content and and surface advocacy opportunities

Qualifications:

• 7+ years of B2B marketing experience
• Experience using marketing, sales and customer success technologies, especially as Marketo, Salesforce, Totango, Pendo and ON24
• Ability to think creatively while making decisions based on data
• Motivated self-starter who thrives in fast-paced marketing environments
• Teamwork skills a must, proven ability to collaborate with other functions in the company
• Ability to execute multiple projects simultaneously and complete projects with tight deadlines

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Senior Manager, Global Account Based Marketing

United States - Remote

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

ON24 is seeking a Sr. Manager of Global ABM to develop and drive modern, integrated marketing campaigns and their underlying processes to penetrate and grow the company’s largest customers. Partnering with the broader go-to-market team, this leader will operationalize a scalable, one-to-one, multi-channel marketing motion that results in increased pipeline and engagement with all of ON24’s highest-value accounts. This role will report to the Sr. Director of the Global Demand Gen Center of Excellence and will architect the company’s account-based marketing playbook to be leveraged across the globe.

Responsibilities

• Define, build, and run a modern ABM program that creates personalized buying experiences for ON24’s most strategic enterprise customers. Verticalize this ABM plan.
• Build and execute ABM campaigns against the Top 50 Global Accounts
• Infuse a “top down” engagement mentality in the GTM organization. Create strategies to
• penetrate executive teams and engage the most senior leaders of large enterprise accounts.
• Create account campaign plans and all supporting materials including, but not limited to,
• campaign messaging, personalized collateral, dedicated webinar programs, field marketing strategies, sales enablement, outbound communications, paid display/retargeting, social campaigns, and others.
• Coordinate with the marketing, sales, and support teams to align all ABM go-to-market activity.
• Work across the GTM teams to ensure marketing programs are in line with account strategies and buying processes for high-value accounts.
• Partner with customer marketing to develop and execute ABM programs for top customers.
• Improve ROI visibility by building a transparent and trackable metrics system that encompasses all aspects of lead generation from campaign to revenue. Know funnel metrics across all segments like the back of your hand.
• Develop processes for tracking and analyzing performance metrics associated with all marketing programs and campaigns using DOMO, Salesforce and other relevant tools.

Qualifications

• 5-8 years of digital/field marketing experience in B2B SaaS
• You’re an ABM subject matter expert. You’ve successfully built ABM programs at scale and can implement a modern enterprise marketing playbook. You know how to evolve an ABM strategy and tactics over time.
• Experience running campaigns and programs that directly contributed to pipeline growth using modern marketing tools and channels including, but not limited to, list building and targeting, webinars, personalized websites, account based ads, direct mail, social network targeting, and others.
• You’re an analytical problem-solver. Your decisions are informed by data, and you know how to use analytics to draw insights to continually optimize campaigns.
• You’re inquisitive and innovative. You bring a “test and learn” mentality to the organization and have a hunger to leverage the latest technology and methods to drive growth.
• Deep knowledge of marketing and reporting tools, such as Salesforce, DOMO, and Marketo.
• Experience with ON24, 6sense and Sendoso is a huge plus.
• Outstanding verbal and written communication skills with the ability to create and communicate a company’s vision to the market.
• A history of partnering with senior executives to drive a culture of honesty, collaboration, and direct communication.
• You’re passionate about our mission - the idea of marketing to marketers excites you.
• Have 4-year Bachelor's degree in marketing or a related field. Having an MBA is a plus.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-United States
#LI-LH

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Product Marketing Manager - Event Solutions

United States - San Francisco

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ON24 is looking for a Product Marketing Manager to grow our emerging digital conference and event solution product suite within the ON24 portfolio. ON24 is building a team of resourceful, agile and entrepreneurial-minded product marketers to directly impact the development and success of our platform and products. In this cross-functional role, you will work closely with our product, customer success, sales, and marketing teams to help bring products to market, develop compelling content, create messaging and positioning, and inform demand and customer programs.

This role will report to the Director of Product Marketing.

Responsibilities

• Go To Market planning and execution- launch planning, market research, content/collateral creation, ICP identification, use case research, sales enablement and team trainings
• Develop and maintain product messaging and positioning
• Work closely with the sales enablement and extended marketing team to develop content and collateral that support the sales cycle (pitch decks, sales playbooks, case studies, videos, blog posts, demos)
• Support product managers in executing beta programs
• Manage ongoing product release communication and promotion
• Capture customer feedback through surveys and validation/review programs
• Track product usage trends to inform product development, pricing/packaging, content and collateral
• Work with Competitive Intelligence lead to understand competitive products, sales and marketing tactics, and develop differentiated product positioning

Qualifications

• Bachelor’s Degree in Marketing or related field
• 5+ years product marketing experience
• Comfortable and able to work cross-functionally
• Excellent PowerPoint, presentation and writing skills
• Proven history of creating and executing effective marketing programs
• Excellent time management and project prioritization skills
• Comfortable using collaboration, marketing and CRM tools such as Slack, Marketo, SurveyMonkey, Salesforce and others.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-MK
#LI-WEST

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VP, Customer Marketing

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Now, ON24 is seeking a VP, Customer Marketing to develop and drive modern integrated marketing campaigns and their underlying processes to drive customer success, increase renewals, promote services, and expand the product footprint within the existing install base. Partnering with the broader go-to-market team, this leader will operationalize a scalable, multi-channel marketing motion that results in increased pipeline and engagement with all of ON24’s highest-value accounts. This role is an excellent platform for a marketing leader to implement customer marketing strategies on a global stage in an exciting, high-growth space.

Role & Responsibilities

• Define and implement a comprehensive suite of strategic marketing programs that drive customer success, increase renewals, promote services, and expand ON24’s product footprint within existing customers. Deepen engagement with strategic customers and increase loyalty across all target audiences/verticals.
• Build and run a modern customer ABM program that creates personalized buying experiences for ON24’s most strategic enterprise customers.
• Create account campaign plans and all supporting materials including, but not limited to, campaign messaging, personalized collateral, dedicated webinar programs, etc. Manage a comprehensive customer communications strategy that leverages different channels including community portals, newsletters, emails, etc.
• Develop thoughtful “voice of the customer” materials and coordinate with the marketing, sales, and support teams to align all go-to-market activity. Work across the GTM teams to ensure marketing programs are in line with account strategies and buying processes for high-value accounts.
• Improve ROI visibility by building a transparent and trackable metrics system that encompasses all aspects of lead generation from campaign to revenue. Know funnel metrics across all segments like the back of your hand.
• Develop processes for tracking and analyzing performance metrics associated with all marketing programs and campaigns using DOMO, Salesforce and other relevant tools.
• Work with senior management to promote and communicate the ON24 brand, products, and value proposition. Refine company and product messaging to effectively communicate value to enterprise accounts.

Requirements

• You’re a customer marketing subject matter expert. You’ve successfully built customer marketing programs at scale and can implement a modern customer marketing playbook. You know how to evolve customer marketing strategy and tactics over time.
• You’ve developed and lead a world-class ABM function at a market leading software company.
• Experience running campaigns and programs that directly contributed to renewals and pipeline growth using modern marketing tools and channels.
• Strong ability to shape customer voices and stories, and experience running customer groups such as advisory councils and the community portal, among others.
• You’re an analytical problem solver. Your decisions are informed by data, and you know how to use analytics to draw insights to continually optimize campaigns.
• You’re inquisitive and innovative. You bring a “test and learn” mentality to the organization and have a hunger to leverage the latest technology and methods to drive growth.
• Deep knowledge of marketing and reporting tools, such as Salesforce, DOMO, and Marketo.
• Experience with the ON24 platform is a huge plus.
• Outstanding verbal and written communication skills, with the ability to communicate a company’s vision to the market.
• A history of partnering with senior executives to drive a culture of honesty, collaboration, and direct communication.
• You’re passionate about our mission - the idea of marketing to marketers excites you.
• Have 4-year Bachelor's degree in marketing or a related field. Having an MBA is a plus.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Senior Manager, Integrated Field Marketing

United States - San Francisco

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 marketing team is looking for an enthusiastic and data-driven marketer responsible for strategy and execution of global field programs that span physical and digital channels.

The Senior Manager, Integrated Marketing & Digital Experiences will define and drive field & digital experiences at ON24 while setting the standard for best practices in the industry, driving pipeline generation and acceleration.

This role is an exciting opportunity for a senior marketer to create unique, memorable, best in class digital experiences that change the way we engage online. This role is best suited for a creative, driven, high achiever with proven ability delivering first class field events, transitioning from physical to digital, and creating amazing digital experiences. You can think and act strategically but also dig in with the team to get things done.

Responsibilities

STRATEGY

• Develop strategy for global, industry, account based, and customer focused live & virtual events and experiences that deliver against business/marketing priorities, including brand awareness, perception shift, demand generation, thought leadership, and supporting product announcements.
• Connect field programs with Sales and Demand Generation to maximize overall marketing investments and ensure continuation of prospect/customer journeys
• Push the boundaries of how digital experiences are designed and how we engage our audiences
• Partner with key stakeholders in Product, Sales, Marketing and Regional teams to align on strategy, plan, investments, and what success looks like

EXECUTION

• Create unique, memorable, best in class digital experiences that change the way we engage online. (Pop Ups, User Conferences, Tentpole events, etc)
• Manage end to end execution of field and digital experience programs using detailed project tracking and fine attention to detail
• Create templates/repeatable programs for use by the greater marketing team
• Brief in strategy and kick off programs to partners on the marketing team and cross-functional teams including Sales; present to leadership on occasion
• Create or refine processes to drive effective and streamlined DX programs

REPORTING

• Set targets and goals, define measurement framework, deliver reporting/ROI analysis against event investments
• Use the ON24 Platform, DOMO and Salesforce reports to track campaign/program performance - update/report to leadership regularly
• Use data and analytics to draw insights & continually optimize campaigns; inform internal stakeholders of performance (eg: Content, PMM, Product teams)
• Main business KPIs will be program efficiency and effectiveness in terms of: responses & engagement, contribution to pipeline, acceleration of pipeline, and revenue growth

Qualifications:

• BA/BS in marketing or related field
• 5-8 years of digital/field marketing experience in B2B SaaS
• 3+ years using ON24, integration with Marketo a plus
• Experienced events manager with strong program management background
• Proven experience delivering successful multi-channel events or campaigns including video, digital, social, experiential, etc.
• Deep experience with managing agencies for both virtual and in-person events
• Ahead of the latest experiential innovations in the industry and are comfortable with taking calculated risks in order to drive impactful experiences
• Incredibly detail oriented and possess impeccable communication and writing skills, deep PPT skills
• Deep knowledge of SFDC and Marketo (campaign set up, programs, flows, smart lists, and general segmentation best practices)
• Inquisitive and innovative - test and learn mentality with a hunger to leverage the latest technology and methods to drive growth
• Experience reporting on campaigns using Marketo and Salesforce.com, or DOMO
• Experience using analytics to draw insights & continually optimize campaigns.
• Strong analytical, problem-solving, and decision-making skills; data driven mindset
• Strong project management skills, highly organized and strong attention to detail
• Motivated, self-starter attitude, ready to come to the table with ideas
• Ability to work independently as well as in a team-oriented environment
• Excellent written and oral communication skills

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-United States
#LI-LH

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Sr. Director, Demand Generation Center of Excellence

United States - San Francisco

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The ON24 marketing team is looking for an enthusiastic and data-driven marketing leader responsible for developing and executing global marketing campaigns. This role is an exciting opportunity for a marketer to create global campaign frameworks, architect plays for audience segments, including top accounts and ABM, expansion and customer marketing. Reporting to the VP of Global Demand Generation, you will lead strategic operational initiatives for the marketing team and work with other functions to drive performance improvements, continuously enhancing the impact of marketing to meet business objectives.

The ideal candidate will be able to lead an eager, growing team while being able to project manage multiple programs at once. They will direct and manage multiple work streams and dependencies, track and communicate progress, and identify obstacles and ensure they are addressed. Must possess a proven track record building and executing integrated campaigns that drive new customer acquisition and pipeline growth.

Responsibilities:

STRATEGY & LEADERSHIP

• Partner in the planning of ON24’s marketing programs across the buyer’s journey, informed by data & insights; then set the example for building and execution end-to-end
• Document process and enforce consistency, quality, and governance across various systems (email, website, webinars, marketing automation programs integration with SFDC, etc)
• Establish best practices, documentation and refinement of process to optimize program execution
• Audit and optimize processes specifically for tracking engagements across programs - everything from website engagements to webinar registration to webinar interactions and beyond
• Manage and direct the global marketing technology stack, in partnership with global revenue operations
• Report out to the marketing leadership team
• Develop a service center model for the global COE to support the entire marketing team.

EXECUTION

• Deep knowledge of how to create Marketo programs for webinars, online advertising, asset tracking, and others
• Understanding of digital analytics and Wordpress
• Capabilities and knowledge of Marketo email marketing, templates and segmentation
• Become an expert on our tech stack

REPORTING

• Setup and maintain Salesforce and Domo reports to track campaign/program performance
• Use data and analytics to draw insights & continually optimize campaigns; inform internal stakeholders of performance (eg: GTM, Sales, SDR, Content team)
• Main business KPIs will be program efficiency and effectiveness in terms of: net new acquisition of prospects, contribution to pipeline, revenue growth

Qualifications:

• BA/BS in marketing, business, economics or equivalent quantitative discipline
• 8-10 years of digital marketing experience in B2B SaaS demand generation, marketing operations, campaign marketing or industry marketing role.
• Deep knowledge of SFDC and Marketo (campaign set up, programs, flows, smart lists, and general best practices);
• Experience using Monday.com, Domo, 6Sense, Sendoso a plus
• Marketo Certification and experience using ON24 a huge plus
• Proven track record of creating and executing integrated marketing campaigns using tactics that include webinars, email, digital advertising, and more.
• Inquisitive and innovative - test and learn mentality with a hunger to leverage the latest technology and methods to drive growth
• Experience reporting on campaigns using Marketo and Salesforce.com, or DOMO
• Experience using analytics to draw insights & continually optimize campaigns.
• Strong analytical, problem-solving, and decision-making skills; data driven mindset
• Strong project management skills, highly organized and strong attention to detail
• Motivated, self-starter attitude, ready to come to the table with ideas
• Ability to work independently as well as in a team-oriented environment
• Excellent written and oral communication skills

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-SanFrancisco
#LI-LH

Apply Here

Enterprise Account Manager

United Kingdom - London

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

As an Account Manager you will be responsible for managing, renewing and upselling current customers to monthly and quarterly targets.  You will be familiar with Software as a Service (SaaS) and be experienced selling business to business. We offer an attractive benefits package (including private healthcare and stock options) and new hires will undertake onboarding at our head-quarters in San Francisco. The EMEA Head Office is located in Kings-Cross, Central London.

Responsibilities

• Meeting and exceeding quota through renewing and upselling new customers
• Managing approximately 40 enterprise customers across a range of industries/sectors throughout EMEA.
• Attending face to face meetings as required
• Maintaining the CRM database and accurately forecasting to the business
• Keep current with all ON24 product information, pricing and contract terms.
• Conduct formal QBR’s alongside client success manager

Required Skills/Experience

• Minimum five years enterprise account management experience ideally within SaaS or services sector
• A confident negotiator with commercial acumen
• Be able to evidence ownership, organisation and drive
• Understand how-to build credibility and trust with customers and forge great relationships 
• Experience selling to Marketing DMU a plus

Working at ON24 you will be working with bright, passionate people who are results driven and team players.  If you possess the required skills and experience and are motivated to accelerate your sales career in a company of great people with a world class offering, then we would love to hear from you.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

Solutions Engineer (German Speaking)

Germany - Berlin

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Global Account Director

United States - Remote

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The Global Account Director (GAD) role requires an organized and high energy individual who is comfortable interfacing with a diverse international audience ranging from marketing, sales, operations to corporate IT and can tailor their message accordingly.  GAD needs to be comfortable in dealing with senior executives as well as business users across prospect and customer bases. 

Responsibilities

• Leverage relationships in an assigned set of existing Large Global Enterprise accounts to prospect and close new business opportunities while retaining existing business. Continue building relationships globally with decision makers and platform users in multiple business units.
• Partner with ON24's Client Success Teams in key accounts to drive customer loyalty
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel, as required, to meet prospects and customer face-to-face. Approximately 10-15% travel in post covid times.

Required Experience 

• 8-10+ years of direct sales experience, 2-3 years of selling into global enterprise accounts; SaaS and B to B sales experience a plus; selling into marketing teams preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
• Quarterbacked and managed complex sales cycles in collaboration with global account teams.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree required. MBA preferred.  

Essential Skills

• Has Sales DNA
• Converse in a professional and knowledgeable manner on various industry topics and Internet technologies
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• High clock speed and ability to think on their feet, gets things done.
• Ability to influence and lead individuals and teams (without a management title) and align resources to help grow customer base.
• Strong detail orientation with numbers and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

Apply Here

Account Executive, Commercial - UK

United Kingdom - London

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of ON24's Webinar-Marketing platform into new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 4-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Experience selling into UK
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Account Executive, Enterprise - UK

United Kingdom - London

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

Job Description:

As an Enterprise AE you will be responsible for selling to new organizations in the EMEA region, supported by Sales Development Representatives and local EMEA Marketing. We offer an attractive benefits package (including private healthcare and stock options) and new hires will be receive onboarding training at our head-quarters in San Francisco. The EMEA Head Office is located in King's Cross, London.

Responsibilities

• Meeting and exceeding quota through selling to new customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other sources
• Mapping territories and accounts finding prospects who fit in our Ideal Customer Profile (ICP)
• Maintaining the CRM database and accurately forecasting

Required Skills/Experience

• Demonstrable B2B software sales experience (preferably SaaS) in the EMEA region
• Experience engaging with and navigating Enterprise prospects
• A Skilled negotiator with strong commercial acumen
• Be able to demonstrate ownership, organization and drive
• Experience selling to Marketing DMU highly advantageous
• Experience selling a Marketing software is a plus

ON24 is headquartered in San Francisco, California with offices in the US, Europe and Asia and over 400 employees worldwide.  We are a global leader in webinar-based marketing solutions that drive demand generation and customer engagement.  Our cloud-based (SaaS) platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines. Our technology is recognized as market leading and Forrester Research have recognized us as the best in the industry.

Working at ON24 you will be working in great company.  If you meet our requirements and are motivated to accelerate your sales career with a team of great people and world class training then please apply.

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RVP, Enterprise Expansion - EMEA

United Kingdom - London

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This leadership position will lead and manage a team of Enterprise Account Executives to drive the ON24 expansion business across EMEA. This is an excellent opportunity for a talented, high-energy individual who enjoys building teams and delivering outstanding results.

This role requires a highly organized, experienced and disciplined individual who is comfortable hiring and mentoring a highly capable team, interfacing with customers across a diverse audience, ranging from Marketing to corporate IT and an ability to tailor sales methodologies accordingly. The team has to be excellent at prospecting and the candidate will have demonstrated hunter sales experience and DNA focused on Fortune 500 companies.

Job Responsibilities

• Lead and manage an Enterprise Sales Team across EMEA of seven to ten plus individual quota-carrying account executives to consistent over achievement.
• Achieve team quotas and pipeline targets on monthly, quarterly and annual basis. Proven ability to predict and forecast the business
• Leverage relationships in an assigned set of existing enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Provide team members with expert guidance to better qualify, understand customers’ needs, use cases and path to successful closure on deals. 
• The perfect candidate will have a solid background in Enterprise SaaS and preferably Martech Sales using account-based marketing and demand generation tactics for large enterprises across EMEA.
• Partner with ON24s executive team on executive outreach to VP- and C-level contacts on the targeted accounts, including assisting on long-term account strategy.
• Partner with ON24s renewals team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Identify and implement opportunities to improve sales processes, drive accountability, and raise the standard of team performance to increase revenue generation and customer satisfaction.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel as required. Approximately 30% travel within EMEA (when permitted/possible).

Requirements

• Minimum 5 years of direct sales experience, SaaS sales experience required.
• Minimum 5 years of sales management experience managing tenured and newly hired sales reps. 
• 2+ years of selling experience into marketing departments highly preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations.
• Strong marketing technology and industry knowledge.
• Bachelors or Masters level education required.

Characteristics:

• A rain maker and a deal maker who collaborates with extended team.
• Expertise in strategic account management including annual account planning, interfacing with delivery teams, RFP response, and ongoing targeted account marketing.
• Excellent communication skills. Ability to converse in a professional and knowledgeable manner on various industry topics and internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, empathy and humility.
• Drive to succeed and finds a way to get the team to succeed.

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Sales Director, Commercial - APAC

Australia - Sydney

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The Sales Director will play a key role and is responsible for the Growth of ON24’s clients in APAC with a focus on the Commercial segment.  This senior leader will drive high velocity efforts of new logos and expansion within the Commercial account segment.  The successful candidate will lead a team of new business Account Executives to collaborate with internal groups such as Marketing, Lead Gen, Sales Ops, Account Management and Customer Success to drive measurable value for ON24 leading to strong, predictable growth of our customer base.

JOB RESPONSIBILITIES

• Provide the leadership and sales acumen necessary to significantly scale the ON24 Commercial Sales team in APAC.
• Deliver on sales quota that exceeds objectives, ensuring that quarterly and annual booking and subscription targets are achieved.
• Recruit, manage, lead and develop a best-in-class sales team to attain sales goals.
• Provide strategic direction, coaching and tactical insights to improve sales productivity.
• Show evidence of consistent methodology-based sales success both as an individual contributor and sales leader
• Set individual team member goals; provide performance feedback on results, including annual performance reviews.
• Manage sales forecast to ensure accurate data is provided to executive team.
• High quality engagement and communication skills to provide excellent customer relationships.
• Demonstrate a proven ability to transition a team from small company to large company, whether private or publicly run.
• Clear and consistent communication to senior management
• Provide competitive intelligence for use in positioning of company product offerings.

 SKILLS & EXPERIENCE

• Must possess excellent management skills to manage & scale an Acquisition sales team.
• Demonstrate record of success in a goal oriented, high velocity, sales environment.
• SaaS sales leadership experience is essential.
• Senior level strategy, communication, and presentation skills are required.
• Ability to prioritize company objectives and meet aggressive deadlines; outstanding team leadership, team development and communication skills.
• 3+ years of management experience leading sales teams in growth oriented SaaS companies.
• 5+ years of SaaS experience is strongly preferred.
• Experience with marketing automation solutions strongly recommended.
• Bachelors Degree required, Advanced Degree strongly recommended.
• 35%+ travel required (typically post COVID).

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Sales Development Researcher

United Kingdom - London

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• Help identify accounts and contacts, via LinkedIn and other means within our ICPs to enable SDRs to directly engage and be more productive.
• 90% research and 10% miscellaneous tasks such as marketing campaign support.
• Continuing to build, validate and maintain data hygiene within our extensive customer and prospect contact database.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.

This Job might be for you if:

• Detail oriented, with strong analytical and problem-solving skills.
• A self-starter with the ability to work efficiently and with minimal supervision.
• Self-driven, self-disciplined individual.
• Organized and have the ability to multi-task.
• Outstanding with communication and presentation skills and are comfortable interacting with colleagues in a professional and helpful manner.
• Excellent with interpersonal skills and ability to work within a team-oriented environment.
• Hold a Bachelor's degree.
• Wanting to start a career in Sales, Marketing  or Customer Success.

Bonus Points For:

• Knowledge of CRM systems, Salesforce.com.
• Knowledge of Marketo or other marketing automation systems.
• Knowledge of Discover.org, LinkedIn Sales Navigator, ZoomInfo, Data Fox

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Account Executive, Expansion (Commercial)

Canada - Toronto

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The Account Executive, Expansion (Commercial) Sales role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel, as required, to meet prospects and customer face-to-face. Approximately 10-15% travel.

 Required Experience 

• 3-5 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

 Essential Skills

•  Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Account Executive, Expansion - Commercial (EMEA)

United Kingdom - London

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As an Account Manager you will be responsible for managing, renewing and upselling current customers to monthly and quarterly targets.  You will be familiar with Software as a Service (SaaS) and be experienced selling business to business. We offer an attractive benefits package (including private healthcare and stock options) and new hires will undertake onboarding at our head-quarters in San Francisco. The EMEA Head Office is located in Kings Cross.

Responsibilities

• Meeting and exceeding quota through renewing and upselling new customers
• Managing approximately 30 customers across a range of industries located within the UK and Europe
• Attending face to face meetings as required
• Maintaining the CRM database and accurately forecasting to the business
• Keep current with all ON24 product information, pricing and contract terms.
• Conduct formal QBR’s alongside client success manager

Required Skills/Experience

• Minimum five years account management experience ideally within SaaS or services sector
• A confident negotiator with commercial acumen
• Be able to evidence ownership, organisation and drive
• Understand how-to  build credibility and trust with customers and forge great relationships 
• Experience selling to Marketing DMU a plus

Working at ON24 you will be working with bright, passionate people who are results driven and team players.  If you possess the required skills and experience and are motivated to accelerate your sales career in a company of great people with a world class offering then we would love to hear from you.

Apply Here

Account Executive - Commercial 2

Australia - Sydney

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new and existing customers across Asia Pacific. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 3+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

 Job Details

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Solutions Engineer - Japan

Japan -

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Specific responsibilities include:

• Write technical responses to RFPs, RFIs, and prospect questionnaires. Handle online and face-to-face presentations as required.
• Run in-depth product demonstrations for all ON24 products and services.
• Provide the primary point for on-going enablement and training for sales representatives.
• Manage proof-of-concepts and provide training for prospects/clients evaluating ON24’s webcasting platform.
• Work with sales to scope complex and strategic sales opportunities.
• Effectively gather prospect and customer technical requirements and communicate back to product development and engineering.
• Provide technical account management assistance to sales and account managers as needed to help up sell/cross-sell new products and services to existing clients.
• Assist with prototyping, webcast interface design, and webcast management work as required. Work closely with ON24’s Professional Services organization.
• Assist product development and engineering groups with product requirements definition, beta test programs, and other tasks as needed.

Requirements:

• Fluent in Japanese & English
• 5+ years in pre-sales/solutions engineering.
• Technical Account Management/Sales Experience a plus.
• A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Excellent at working with wide spectrum of clients and prospects: C-level executives, marketing managers, and IT professionals.
• Excellent oral/written communication and presentation skills.
• Must be comfortable working in a fast paced, deadline driven environment with changing needs and requirements.
• Strong Internet and Web technical skills including intermediate to advanced knowledge of HTML, Flex, JavaScript and Photoshop.
• Conversant in network protocols (TCP/IP, UDP, etc).
• Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies, is a strong plus.
• Experience working for an ASP is highly desired.

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Account Executive - Enterprise (Japan)

Japan -

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our Elite self-service webcasting platform to new and existing customers across Asia Pacific. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 4-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Fluent in English & Japanese
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Account Executive, Enterprise - DACH

Germany - Berlin

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Job Description:

As an Enterprise AE you will be responsible for selling to new organizations in the DACH region, supported by Sales Development Representatives and Marketing from the German & EMEA team. We offer an attractive benefits package (including private healthcare and stock options) and new hires will be receive onboarding training at our head-quarters in San Francisco. The EMEA Head Office is located in King's Cross, London.

Responsibilities

• Meeting and exceeding quota through selling to new customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other sources
• Mapping territories and accounts finding prospects who fit in our Ideal Customer Profile (ICP)
• Maintaining the CRM database and accurately forecasting
• Some travel to the Berlin DACH office, as needed

Required Skills/Experience

• Demonstrable B2B software sales experience (preferably SaaS) in the DACH region
• Experience engaging with and navigating Enterprise prospects
• A Skilled negotiator with strong commercial acumen
• Be able to demonstrate ownership, organization and drive
• Experience selling to Marketing DMU highly advantageous
• Experience selling a Marketing software is a plus
• Bi-lingual in German & English required

ON24 is headquartered in San Francisco, California with offices in the US, Europe and Asia and over 400 employees worldwide.  We are a global leader in webinar-based marketing solutions that drive demand generation and customer engagement.  Our cloud-based (SaaS) platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines. Our technology is recognized as market leading and Forrester Research have recognized us as the best in the industry.

Working at ON24 you will be working in great company.  If you meet our requirements and are motivated to accelerate your sales career with a team of great people and world class training then please apply.

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Account Executive, Commercial - DACH

Germany - Berlin

Apply Here

Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of ON24's Webinar-Marketing platform into new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 4-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Experience selling into DACH
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Bi-lingual in German & English required

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face, as well as, to our Berlin DACH office.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Sales Development Representative

United Kingdom - London

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Sales organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions and will also have access to our Mentorship Program to learn from ON24’s top salespeople.

Successful SDRs have an opportunity, and will be mentored and trained, to become a quota-carrying Account Executive. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

ON24 Sales is a high-performance environment with the expectation that each SDR will manage their business professionally and continually strive to achieve over quota. Team members who are consistent with their activity, strategy, approach, and attainment of sales performance targets are well compensated.

Responsibilities

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the EMEA region.
• Calling marketing-generated (inbound) leads in primarily $100M+ accounts to qualify and schedule meetings for the Sales
• Calling companies (outbound) to schedule meetings for both the Enterprise and SMB Acquisition sales teams.
• Miscellaneous tasks such as email campaigns, managing website chat, and other tasks.

 Required Experience

• A hunter mentality to find and cultivate new business.
• Degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• 2 years of demand generation or inside sales experience with a technology sales or related organization preferred.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self-starter who is able to drive self towards goals.

Essential Skills

• Fluent English + Fluent/Native German or Spanish
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com and “standard” inside sales tools.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Sales Development Representative

United States - Charlotte

Apply Here

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition and Expansion organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

Benefits & Perks!

• Competitive base salary + comission (uncapped) + stock options
• 401k Matching plan
• Excellent Health, Medical & Vision Insurance plans
• Monthly catered lunches
• Strong team culture
• Monthly team outings & events
• 15 days of PTO + paid holidays

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Here

Account Executive, Commercial 1 - Southeast

United States - Atlanta

Apply Here

Position Overview:

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact? As an Account Executive at ON24, you’ll drive new business for our best in class self-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.

Responsibilities:

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct online presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve and exceed individual activity and revenue targets.
• Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

About you:

• A true “hunter” mentality who strives for the close.
• Demonstrated experience driving new business with all levels of contacts within an organization.
• Successful track record of achieving and exceeding quotas.
• Ability to implement and drive sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements. 

Basic Requirements:

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
• SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.

Why ON24:

ON24 has a unique six-month mentee/mentor program for all new hires.  New hires are paired up with a tenured and successful member of the ON24 team so that they can hit the ground running from day one.  The program has a structured course that is meant to support each new hire in getting acclimated in their new role as fast as possible, while also bringing each new hire into the culture of ON24 with open arms.

ONward & Upward serves as ON24’s official culture mission for its sales team. The initiative is made up of a senior team of ON24 members that plan quarterly spirit awards, team building events and plenty of surprises throughout the year to reward and recognize all the efforts of our sales and support team!

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-SOUTHEAST

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Account Executive, Commercial 2 - West

United States - Remote

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-WEST

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Account Executive, Expansion - Enterprise

United Kingdom - London

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visithttps://www.on24.com.

Account Executive, Expansion - Enterprise you will be responsible for managing and expanding current customers to monthly and quarterly targets. You will be familiar with Software as a Service (SaaS) and be experienced selling business to business. We offer an attractive benefits package (including private healthcare and stock options) and new hires will undertake onboarding at our head-quarters in San Francisco. The EMEA Head Office is located in Kings Cross, London.

Responsibilities

• Meeting and exceeding quota through upselling, hunting and expansion, identifying new lines of business, within large existing Enterprise customers.
• Managing approximately 20 Enterprise customers across a range of industries located within the UK and Europe
• Attending face to face meetings and delivering demonstrations
• Maintaining the CRM database and accurately forecasting to the business
• Keep current with all ON24 product updates, pricing and contract terms
• Conduct formal QBR’s alongside client success manager

 Required Skills/Experience

• Minimum five years new acquisition experience ideally within SaaS
• A confident and proven negotiator with a high level of commercial acumen
• Be able to evidence ownership, organisation and drive
• Understand how-to build credibility and trust with customers and forge great relationships
• Experience selling to enterprise and Marketing specifically
• High attention to detail and a strategic mindset

Working at ON24 you will be working with bright, passionate people who are results driven and team players. If you possess the required skills and experience and are motivated to accelerate your sales career in a company of great people with a world class offering, then we would love to hear from you

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Manager, Sales Compensation

United States - Remote

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ON24 is looking for an energetic, problem solving, analytical Sales Compensation Manager. This role will be leading our Sales Compensation function spearheading the design, implementation and execution of compensation plans, as well as commission calculations across the Sales org.

The ideal candidate will be a thoughtful leader who is detail-oriented and has experience scaling and improving processes, along with excellent communication and problem-solving skills.

Responsibilities

• Lead the end to end Sales Compensation function, including, but not limited to, plan designs, commission calculations, plan administration, reporting & training
• Develop and present Compensation Plans to sales team. Work closely with sales leaders to address questions and issues.
• Reinforce Compensation Terms & Conditions. Establish process to handle exception requests in an efficient and timely manner.
• Work efficiently and effectively across multiple departments.
• Establish relationships with senior executives in various teams and segments to understand complex business drivers and interactions
• Manage a team of Analysts
• Monitor the Sales performance against the Sales incentive plans to ensure effectiveness, efficient distributions and accuracy across the Sales organization
• Develop metrics, report and analyze capabilities to assess the quality and effectiveness of sales compensation plans, quota attainments and SPIFF effectiveness.

 Requirements

• BA/BS in related field
• 3+ years of leading a Sales Compensation team
• SaaS industry experience preferred
• Salesforce CRM experience required
• Proficient in Excel, PowerPoint and Word
• Strong quantitative, analytical and organizational skills.
• Excellent documentation, communication, and presentation skills
• Strong communication (written and verbal), organizational, rational, and problem-solving skills, along with strong attention to detail.
• Ability to thrive in a dynamic start-up environment. Able to quickly adapt to new technologies and process changes.

Apply Here

Account Executive, Commercial 1 - Northeast

United States - New York

Apply Here

Position Overview:

Are you a high-energy, motivated sales rock star looking for a place where you can make a real impact? As an Account Executive at ON24, you’ll drive new business for our best in class self-service webcasting platform Elite. If you’re smart, ambitious, and passionate about selling a marketing solution that is truly revolutionizing the way marketers create and distribute content, then we want to hear from you.

Responsibilities:

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers in high-growth companies.  DMs include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct online presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs.  Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve and exceed individual activity and revenue targets.
• Log sales activity (prospecting, opportunities, revenue, and next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

About you:

• A true “hunter” mentality who strives for the close.
• Demonstrated experience driving new business with all levels of contacts within an organization.
• Successful track record of achieving and exceeding quotas.
• Ability to implement and drive sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Enjoy working in a fast-paced, quota-driven environment with changing needs and requirements. 

Basic Requirements:

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 1 - 3 years of direct sales experience, ideally B2B sales at a software company.
• SaaS sales experience a plus; selling into marketing, corporate communications and/or training preferred.

Why ON24:

ON24 has a unique six-month mentee/mentor program for all new hires.  New hires are paired up with a tenured and successful member of the ON24 team so that they can hit the ground running from day one.  The program has a structured course that is meant to support each new hire in getting acclimated in their new role as fast as possible, while also bringing each new hire into the culture of ON24 with open arms.

ONward & Upward serves as ON24’s official culture mission for its sales team. The initiative is made up of a senior team of ON24 members that plan quarterly spirit awards, team building events and plenty of surprises throughout the year to reward and recognize all the efforts of our sales and support team!

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-NORTHEAST

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Sales Compensation Analyst

United States - San Francisco

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Responsibilities

• Provide operational support to the Sales Commission Dept. by administering commission calculations
• Assist in preparing North America & International sales compensation payment files for submission to Payroll each month in an accurate and timely fashion
• Assist in tracking, researching, communicating and resolving commission calculation-related inquiries and disputes with the Sales team
• Assist in the creation of various analytical reports and requests from Management and the Sales team related to compensation and quota performance
• Continuous learning and education on how to become an expert sales compensation administrator

Minimum Qualifications

• Bachelor’s degree or equivalent experience required (Accounting, Finance, or related field)
• 2+ years of Sales Compensation, Sales Operations or Finance related experience working in a fast-paced, business environment
• Proven relationship building and problem-solving abilities
• Excellent communication and people skills
• Detail oriented with strong analytical and organizational skills
• Proven ability to handle confidential information with discretion
• Must have intermediate to advanced proficiency in Microsoft Excel
• Experienced with Salesforce and Incentive Compensation Tools (Xactly, Callidus Cloud, Sales Cookie, etc.)

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-United States

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Account Executive, Expansion - Enterprise

United States - Remote

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The Account Executive, Enterprise Expansion Sales role requires an organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing, sales, operations to corporate IT and can tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing Enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel, as required, to meet prospects and customer face-to-face. Approximately 10-15% travel.

 Required Experience 

• 8-10+ years of direct sales experience, ideally B2B software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

 Essential Skills

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

#LI-CS
#LI-Remote
#LI-United States

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Solutions Engineer - Singapore

Singapore - Singapore

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Specific responsibilities include:

• Write technical responses to RFPs, RFIs, and prospect questionnaires. Handle online and face-to-face presentations as required.
• Run in-depth product demonstrations for all ON24 products and services.
• Provide the primary point for on-going enablement and training for sales representatives.
• Manage proof-of-concepts and provide training for prospects/clients evaluating ON24’s webcasting platform.
• Work with sales to scope complex and strategic sales opportunities.
• Effectively gather prospect and customer technical requirements and communicate back to product development and engineering.
• Provide technical account management assistance to sales and account managers as needed to help up sell/cross-sell new products and services to existing clients.
• Assist with prototyping, webcast interface design, and webcast management work as required. Work closely with ON24’s Professional Services organization.
• Assist product development and engineering groups with product requirements definition, beta test programs, and other tasks as needed.

Requirements:

• 5+ years in pre-sales/solutions engineering.
• Technical Account Management/Sales Experience a plus.
• A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Excellent at working with wide spectrum of clients and prospects: C-level executives, marketing managers, and IT professionals.
• Excellent oral/written communication and presentation skills.
• Must be comfortable working in a fast paced, deadline driven environment with changing needs and requirements.
• Strong Internet and Web technical skills including intermediate to advanced knowledge of HTML, Flex, JavaScript and Photoshop.
• Conversant in network protocols (TCP/IP, UDP, etc).
• Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies, is a strong plus.
• Experience working for an ASP is highly desired.

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Account Executive, Commercial 2 - Central

United States - Chicago

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-CENTRAL

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Solutions Engineer - Central

United States - Remote

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Account Manager - Commercial

United States - Remote

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The Account Manager, role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Track, organize, and close a large number of pending renewal opportunities.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

 Required Experience  

• 2-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships and expanding into other divisions
• A true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

Essential Skills  

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Account Executive, Expansion (Commercial)

United States - Remote

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The Account Executive, Expansion (Commercial) Sales role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing enterprise accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.
• Travel, as required, to meet prospects and customer face-to-face. Approximately 10-15% travel.

 Required Experience 

• 3-5 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships with all levels of enterprise organizations; a true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

 Essential Skills

•  Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Account Executive, Commercial 2 - Southeast

United States - Remote

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-CS
#LI-Remote
#LI-SOUTHEAST

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Account Manager - Enterprise

United States - Atlanta

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The Account Manager, role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Track, organize, and close a large number of pending renewal opportunities.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

 Required Experience  

• 2-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships and expanding into other divisions
• A true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

Essential Skills  

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Deal Desk & Sales Operations Analyst

Australia - Sydney

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ON24 is looking for a top-notch Deal Desk & Sales Operations Analyst to join our Sales Operations team. The position requires a well-rounded individual who has demonstrated the ability to deliver results in a high-growth, dynamic, and fast-paced environment. This is a highly visible position located in Sydney, Australia in which the person hired will partner closely with Sales Ops leadership, Deal Desk leadership, Marketing, Global Sales, Legal, Product, and different Finance organizations. 

Responsibilities: 

• Help manage contract approvals, non-standard deal requirements, and various other factors for the sales team
• Interact with and manage sales engagement activities across sales, legal/contracts, revenue recognition and other key teams to help with deal structuring
• Help develop new deal desk processes to enable the effectiveness of our sales team
• Deliver relevant training to the new and existing salespeople on the quote to cash and contract creation process. 
• Design and implement Salesforce.com reports & dashboards that track key business metrics 
• Conduct ad-hoc analyses on sales data around sales performance, pipeline health and behavior, account penetration, etc. Have the ability to identify actionable insights 
• Partner with Senior Sales Leadership in producing Quarterly Business Reviews, Board of Directors and other presentations 
• Partner with various business teams on system and process improvements for the Global Sales, and Sales Ops team  

Requirements: 

• BA/BS degree in Accounting, Finance, or related field 
• 2-4 years of Enterprise SaaS/B2B Industry, Deal Desk, or Sales Operations preferred 
• Experience with Salesforce.com, Microsoft Office Suite, and case management systems
• Ability to thrive in a global organization
• Ability to multitask and prioritize at times of high volume
• Highly organized, customer-focused, and an innovative individual with strong attention to detail
• Strong business acumen and a demonstrated ability to work cross-functionality and globally
• A self-starter with strong troubleshooting and problem-solving skills 
• Excellent communicator, self-aware, transparent, collegial, and open to feedback

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Manager, Sales Development - EMEA

United Kingdom - London

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The Sales Development Manager will be a key member of ON24’s EMEA Sales team and global SDR function, with highly relevant experience, tremendous drive, intelligence and capability. The SDR Manager should be highly motivated and will have the ability to impact our key growth across EMEA. Based in our London Kings Cross office, this person will manage and continue to build a fast-growing SDR team that prospects for new customers and new buying centers in our existing customer base. 

Reporting to both the VP EMEA and VP of Global Sales Development in Charlotte, this is a great opportunity for a high-energy, ambitious hands-on sales leader with around 3-5 years of management experience in a fast-paced, high growth SaaS company who can drive consistent results and have a real impact on the growth and strategy of the organization.

Job Responsibilities

• The SDR Manager will provide the leadership necessary to scale and develop the SDR team.
• Deliver on targets and exceeds objectives, ensuring that monthly, quarterly and annual goals.
• Recruiting, managing, and motivating a SDR team to attain goals.
• Work closely with reps, peers, management and executive team to ensure overall team success in relation to defined metrics.
• Manage a team of 11+ reps; focusing in driving sales through prospecting process and participating in joint prospecting calls with reps.
• Set individual team member goals, provide performance feedback on daily, weekly, monthly, and annual performance reviews.
• Manage lead flow and forecast to ensure accurate data is provided to executive team and predict lead overflow to ensure appropriate coverage.
• Daily coaching focused on success of the rep and team.
• Manage alignment between SDR reps and field AEs to ensure close collaboration.
• Identify and implement new ideas and opportunities to improve sales processes, drive accountability, and raise the standard of team performance to increase revenue generation and customer satisfaction.

Requirements

• Must possess excellent management skills to manage & scale an SDR team.
• Experience and previous success managing inside sales teams to over-quota performance.     
• Minimum 3+ years software sales or technical sales experience, with a minimum 3 years of successful leadership experience. Experience selling a marketing technology solution highly preferred.
• Experience working for a US tech company with leadership both in-region and in the US.
• Experience of supporting sales across EMEA preferred.
• Proven success in a quota-carrying role.
• Experience in CRM, Salesforce.com, and related reporting & analysis platforms.
• Motivated by individual and team achievement, proven ability to drive the team environment and contribute to team’s success at all levels.
• Ability to contribute to the successful environment for a developing a best-in-class and diverse team.
• Be a mentor to other people who are not direct reports.
• Strong organizational and time management skills, ability to juggle multiple projects and priorities.   
• Excellent communication and interpersonal skills.
• Bachelor’s degree required
• Light travel required (when possible).
• Role is currently ‘working from home’ but the expectation is the SDR  team will be significantly office-based post COVID19.

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Senior Commercial Counsel

United States - San Francisco

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ON24 is a publicly-traded (NYSE: ONTF), multinational SaaS MarTech company based in San Francisco, California with a wide international footprint serving the regions of North America, EMEA and APAC.

ON24 is seeking a motivated and enthusiastic Sr. Commercial Counsel to join its Legal Department. 

ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline.
With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale.

This position requires an attorney with excellent problem-solving skills who can manage multiple, high priority projects in a fast-paced environment.  This position will be based out of ON24’s San Francisco, CA office (working remotely for now).

Responsibilities

• Drafting, reviewing and negotiating a broad range of commercial agreements including sales, vendor, license, non-disclosure, referral, partnership, service and other agreements
• Working independently to resolve issues and complete projects without oversight
• Effectively partnering with stakeholders across the company to drive consistent results
• Support the continuous improvement of standard form agreements and internal legal and compliance processes
• Other duties as necessary to support ON24’s growth
• Monitor and self-study regulatory developments relevant to SaaS and software industries

Qualifications

• CA Bar licensed attorney with JD degree or equivalent
• Minimum of 6-10+ years of experience drafting, reviewing and negotiating commercial agreements for technology companies – at a law firm, in-house or both
• Proven ability to proactively support U.S. and international sales teams and direct all aspects of the contract management cycle
• Proven track record handling issues related to enterprise software licensing, SaaS agreements, intellectual property and US and EU privacy and data protection laws.
• Strong understanding of commercial legal concepts and astute drafting and contract negotiation skills, with an exceptional attention to detail
• Experience representing B2B SaaS companies
• Proficiency using CRM software such as Salesforce
• Outstanding professional judgment and excellent communication and interpersonal skills
• Ability to develop relationships with internal stakeholders, clients, vendors and partners
• Sense of humor and positive attitude

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

Apply Here

GL Accounting Manager

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

We are looking for a talented GL Accounting Manager to join our Accounting Team.  In the role of GL Accounting Manager, you will assist in managing the daily operations of the general accounting team. You must be hands on and willing to take ownership. This role requires excellent communication, organization, and ability to manage and work with a cross-functional team.

Responsibilities:

• Manage a team of accountants in their daily responsibilities, review of their work, and invest in their growth
• Assist in managing the full cycle general ledger financial close process and related activities to ensure complete and accurate financials in accordance with U.S. GAAP.
• Own sales/use tax administration – manage Vertex returns
• Review monthly journal entries and reconciliations for areas not limited to GL, AP, fixed assets, accruals, leases, intercompany accounting, consolidations, income tax and credit cards.
• Drive process improvement and automation efforts to streamline accounting operations.
• Collaborate and support Financial Planning and Analysis, Payroll, Accounts Payable, and other cross-functional departments
• Perform analytical reviews, including researching variances between actual monthly expense activities and budget, as needed
• Assist in system enhancements and upgrades in collaboration with Financial Systems team
• Performs other related ad-hoc projects, analyses and duties as required

Qualifications:

• Bachelor's Degree in Accounting, Finance or related field – CPA preferred
• 5+ years of progressive accounting experience between public accounting and industry
• Strong understanding of generally accepted accounting principles
• Process-oriented with strong organizational and communication skills
• Proactive, assertive, and creative approach to problem solving
• Proficiency in Excel, Netsuite, TaxCentral by Vertex
• Ability to work both independently as well as in a team environment with diverse personalities and with employees at all levels of the organization

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-DNI

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Stock Administrator

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking.

Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

JOB SUMMARY

We are looking for an experienced and proactive individual to join our team to lead and manage Stock Administration. In this role, you will own the administration of our global equity programs and will partner closely with Accounting, Finance, Legal and HR to ensure that processes and roles are aligned to support the Company. The Stock Administrator will also serve as the point of contact for all internal and external inquiries related to equity.

• Manage all aspects of ON24’s global equity programs including Stock Options, RSUs, and ESPP
• Ensure that all forms of equity compensation are administered in accordance with the terms and conditions of the plan(s) under which they are granted
• Maintain equity database integrity and ensure accuracy of employees’ data contained in ShareWorks
• Manage the overall quarterly calendar of various stock administration related activities
• Liaise with transfer agent as necessary to maintain updated reporting, ensure timely settlement of trades, and assist in execution of trading instructions and other transfer agent activities
• Design and implement educational sessions, presentations, and communication materials for the global employee base to support understanding of equity programs and policies
• Collaborate and partner with Accounting, Finance, Legal and HR team members on the design and implementation of new equity programs, reporting, and compliance
• Prepare and file Section 16 form filings
• Assist Legal with maintenance of trading blackouts and maintenance of insider roster
• Collaborate with Accounting, Finance and Legal on the preparation of the annual proxy statement
• Manage the relationship and work closely with outside service providers, such as our equity systems vendor, transfer agent, and broker service providers
• Assist with other compensation related projects including annual total rewards processes, special incentives plans, and market related activities

REQUIREMENTS

• 8+ years experience with at least 5 years experience as an in-house stock administrator
• Bachelor’s Degree
• Certified Equity Professional (CEP) a must
• Broad experience with a range of equity compensation instruments and plans, including stock options, RSUs, PSUs and ESPPs
• Experience with proxy data, Section 16 filings and 10b5-1 plans
• Knowledge of regulatory and compliance matters as they relate to equity
• Ability to work in a fast-paced environment, manage competing priorities, adhere to tight deadlines and collaborate with cross functional teams
• Equity accounting and tax knowledge

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-DNI

Apply Here

Sr. Payroll Analyst

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

We are looking for a talented Sr. Payroll Analyst to join our Payroll Team.

Description

• Process timely and accurate semi-monthly multi-state payroll using the ADP payroll platform. Also assist to process for few global locations.
• Process supplemental and stock related off-cycle payrolls
• Understand all payroll, tax laws, garnishments and payroll system setup and integrations •
• Liaise with People Operations on new hire, termination, and employee changes in the ADP system to ensure payroll accuracy •
• Research and resolve employee inquiries in a clear, concise, and timely manner and work with ADP to troubleshoot any
• Identify and facilitate improvements of processes to increase internal efficiencies
• Assist with handling employee expense reimbursements.
• Process and ensure accuracy of semi-monthly 401(k) funds transfer to 401(k) provider
• Assist with audits related to financial statements and 401(k) •
• Remain current on all recent changes in regulations affecting payroll and notify the team of changes and implications

Experience and Qualification

• 7+ years’ payroll experience, an in depth understanding of payroll processes and accounting systems and an active CPP or eligible
• Knowledge of federal, state and local payroll/labor laws, IRS regulations, garnishments and local employment and labor taxes
• ADP or similar, NetSuite and Fidelity 401(k) experience preferred
• Strengths include attention to detail, organization, time management, problem solving, decision making, and complete confidentiality and discretion
• Ability to organize workload, adapt quickly to change and deliver under the pressure of multiple deadlines
• Experience working in a high scale, team-oriented, and fast-paced environment while still finding opportunities for automation and innovation.
• Assist team with maintaining automated reporting requests.
• Special projects as assigned.
• Proficient in Microsoft Excel

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

#LI-LH

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Credit and Collections Manager

United States - San Francisco

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ON24 is on a mission to transform the way businesses drive revenue and customer engagement through data-rich digital experiences. Powered by the ON24 Platform, marketers create and deliver live, always-on and personalized webinar, content and virtual event experiences to engage audiences in real-time, to generate powerful buying signals and to accelerate pipeline. With billions of engagement minutes created, ON24 is the network where enterprises engage prospects and customers at global scale. Headquartered in San Francisco, ON24 has a wide international footprint serving the regions of North America, EMEA and JPAC. For more information, visit https://www.on24.com.

We are seeking a hands-on Credit and Collections Manager to provide support to the Finance department. This high-visibility position will mentor the collector team and strengthen our credit and collections processes. The successful applicant will be joining a privately-held, fast paced, high-growth Company and will be involved in the on-going building and improving of accounting processes. This position will be a key member of the Finance team and will interface daily with internal departments and external clients and service providers.

Responsibilities:

• Motivate and supervise the collections team to achieve cash collection goals
• Supervise cash application and credit card processing
• Manage invoice presentment, EDI and notarization
• Responsible for facilitating and achieving goals for DSO, cash flow, AR aging metrics and minimal bad debt
• Demonstrate outstanding team leadership and cross-functional collaboration in a fast-paced, dynamic environment
• Ensure compliance with credit and collections policy, internal controls and audit requirements
• Prepare weekly, monthly and quarterly AR reports
• Direct the evaluation of credit risk, credit limits and payment terms
• Develop and implement process improvements and system enhancements that improve customer service, efficiency and reduce costs
• Actively participate in the collection process to reduce A/R balances
• Monitor and document collection activity of major accounts and establish and monitor credit limits
• Work closely with account management and sales operation teams
• Resolve internal/external customer inquiries timely
• Support and/or participate in other initiatives and special projects when requested

The Credit and Collections Manager should be able to demonstrate the ability to roll up his/her sleeves and prioritize multiple projects while meeting goals and deadlines with a strong customer service orientation and attention to detail.  In addition, the ideal candidate must have strong communication skills, be team oriented, and have confidence in dealing with people at all organizational levels within the Company.

Requirements:

• Minimum of five years of credit and collections experience
• Prior credit and collections manager or supervisor, with lead responsibility of managing  staff
• Strong written and oral communication skills
• Demonstrated ability for driving process efficiencies and problem solving
• Excellent verbal and written communications
• Strong attention to detail, organized, ability to negotiate, and ability to multi-task with limited supervision
• Experience using Salesforce and ERP systems (NetSuite) a plus
• Strong Microsoft Excel and Word skills
• Accounting/Finance degree - preferred

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.

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