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Event Specialist – Part Time

United States - Charlotte

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

The ON24 Event Specialist role is responsible for the delivery of customer events using ON24’s virtual product suite. Event Specialists manage live events, customer training, and event troubleshooting/escalation. This role requires a responsible and detail oriented individual. Customer service, a keen understanding of technology, and interest in thriving in a deadline driven environment are critical components of this role.

ON24 encourages employee career growth and rewards those with a passion for success.  At ON24 you will work with the most talented individuals in the industry and our customer base includes the world’s largest and highest-profile companies.

Responsibilities

• Use ON24’s virtual product suite to set up webinar and virtual event elements such as registration pages, emails, content, locations, surveys, archives and other event elements
• Coordinate with Event Managers to manage the delivery of key event related elements
• Perform event related tasks, such as conference bridge scheduling, work order processing, data input, answering event audience member inquiries, location design edits and custom reports generation
• Work in a client facing capacity to provide live webinar & virtual show monitoring and platform trainings
• Perform other webinar and virtual event related activities as necessary

Required Experience

• Strong technical skills and some knowledge of HTML and/or CSS
• Experience with Adobe Photoshop and Microsoft Office suite

Essential Skills

• Well organized and able to provide high quality work 100% of the time
• An interest in learning about virtual events technologies and services
• Integrity, creativity, high standards, persistence, and achievement oriented
• Ability to thrive in a rapidly changing environment
• Sense of urgency to provide a rapid response to client requests
• Ability to communicate effectively

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

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Customer Success Manager

United States - Remote

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• Successfully execute client engagements and act as client point-of-contact for project related issues
• Must be able to consistently meet project timelines and ensure client expectations are met and exceeded
• Facilitate Account Setup, implementation, training, and ongoing account review and modification
• Assist with the renewal process for annual renewal of accounts
• Conduct frequent reviews with accounts to determine customer satisfaction and utilization levels
• Provide client training and support of ON24’s proprietary webcasting platforms
• Provide process and reconciliation of invoicing for ON24 products and services
• Provide Event Management services as needed
• Provide platform support through use of Support Ticketing System, email and phone

• At least 4 years of work experience in account management, Customer Service or Customer Success
• A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

• The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
• Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
• Excellent organizational, planning, and communication skills
• Integrity, Creativity, Intellectual Curiosity, High Standards, Persistence, and Achievement oriented

• A solid understanding of live and on-demand streaming media technologies
• Must be prepared to work occasional non-standard hours and occasional travel

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Sr. Front-End Engineer

United States - San Francisco

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ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Build web applications optimized for mobile and tablet devices using the new HTML5 and related standards (CSS3, SVG).

• Implementing complex UI components in a fast-paced agile environment.

• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• Self-starter and passionate individual.
• 6+ years of development experience in front-end infrastructure.
• Experience with one or more front end frameworks or libraries like React (preferred), Angular, Vue or Backbone.
• Experience with task manager like webpack, grunt or gulp.
• Understanding and experience implementing different programming paradigms.
• First-hand experience in optimization techniques.
• Experience with unit testing.

• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Bonus 

• Experience designing and developing Node.js and NPM modules.

• Experience with video streaming protocols like MPEG-Dash, HLS and WebRTC is a big plus.
• Past experience defining GIT-based development.
• Experience with web-sockets. 
• JavaScript typecasting libraries like TypeScript or FlowType. 

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UX Designer

United States - San Francisco

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We are seeking an outstanding UX Designer who excels in web design and in application of the design process. Candidates should have a clear understanding of the various phases of a design process, different design methods and when to apply them. For this position, majority of your time will be focused on hands-on interface design. 

The ideal candidate will be expert at cross browser compatibility, responsive design, visual styling and be able to own a design from concept to final output. Candidate will be responsible for designing project specific UX solutions and developing simple, intuitive workflows and working on aesthetically pleasing visual styling.

This is a great time to join ON24 and the Design department here. We have exciting products that provide great value to our customers and there are key opportunities to enhance the UX and influence our design vision.

Role:

• Participate in Design discussions, product roadmap strategy and identify Design process to be applied
• Usability evaluation, ideation, wireframing, prototyping
• Visual styling, (spec and icons/logo creation)
• User studies

Qualification:

• Bachelor’s degree in Design/HCI
• Software: Sketch, Adobe Illustrator, Adobe Photoshop, etc.
• Understanding of current web design trends, desktop/ tablet/ mobile website trends, responsive design

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Sr. Front-End Engineer

United States - San Francisco

Apply Here

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

San Francisco Bay Area candidates only please!

Responsibilities:

• Build web applications optimized for mobile and tablet devices using the new HTML5 and related standards (CSS3, SVG).

• Implementing complex UI components in a fast-paced agile environment.

• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• Self-starter and passionate individual.
• 6+ years of development experience in front-end infrastructure.
• Experience with one or more front end frameworks or libraries like React (preferred), Angular, Vue or Backbone.
• Experience with task manager like webpack, grunt or gulp.
• Understanding and experience implementing different programming paradigms.
• First-hand experience in optimization techniques.
• Experience with unit testing.

• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Bonus 

• Experience designing and developing Node.js and NPM modules.

• Experience with video streaming protocols like MPEG-Dash, HLS and WebRTC is a big plus.
• Past experience defining GIT-based development.
• Experience with web-sockets. 
• JavaScript typecasting libraries like TypeScript or FlowType. 

Apply Here

Senior Software Engineer – Audio/Video

United States - Charlotte

Apply Here

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking.

Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a Senior Software Engineer – Audio/Video, you will be working on some of our most visible products. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Will be responsible for building large-scale two-way audio/video conferencing solutions.
• Supporting team leads in working with multiple vendors and partners as well as teams across different internal business units.
• Maintaining and enhancing existing streaming applications.

Minimum Qualifications:

• 5 years of relevant work experience, including industry experience.
• Experience in C/C++.
• Strong experience working with Python.
• Experience working with SIP, H.323, MsSIP.
• Experience with online video both VOD and WebRTC.
• Experience working with and contributing to open source technologies.
• Experience in real time/live video encoding, decoding.
• Experienced with Automated testing.
• Demonstrated expertise in problem-solving and technical innovation.
• Knowledge of Linux development environments and open source tools/platforms and common computer networks knowledge (e.g. TCP, DNS, MTU).

Plus:

• Experience with open source video processing tools and codecs (e.g. FFmpeg, MEncoder, x264, x265, aac etc).
• Familiarity with file container formats such as ISOBMFF and MPEG-2 Transport streams, and video streaming protocols such as DASH and HLS, and DRM technologies.
• Experience with GNOME development.
• Experience with live streaming such as APPLE IOS, MPEG-DASH.
• Knowledge of web technologies including JavaScript, HTML, CSS/SASS and REST style architectures.

Apply Here

Software Engineer – Audio/Video

United States - Charlotte

Apply Here

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking.

Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a Software Engineer – Audio/Video, you will be working on some of our most visible products. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Will be responsible for building large-scale two-way audio/video conferencing solutions.
• Supporting team leads in working with multiple vendors and partners as well as teams across different internal business units.
• Maintaining and enhancing existing streaming applications.

Minimum Qualifications:

• Knowledge of C/C++.
• Knowledge of Python.
• Knowledge of TCP and UDP protocols.
• Knowledge of file container formats.
• Knowledge of Streaming technologies like RTMP, HLS, MPEG-DASH
• Knowledge of real time streaming protocols.
• Demonstrated problem-solving and technical innovation.
• Knowledge of Linux development environments and open source tools/platforms and common computer networks knowledge (e.g. TCP, DNS, MTU).

Nice to have:

• Knowledge of Linux
• Knowledge of multimedia tools like FFmpeg, Gstreamer, DirectX.

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Sr. Software Engineer, Back End

United States - Charlotte

Apply Here

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Help design and build web application using Java Enterprise development stack
• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• 7+ years of development experience using Enterprise Java technology stack
• Advanced knowledge of JEE technologies with emphasis on JPA and JDBC.
• Ability to write complex SQL and tune them for optimal performance
• Experience with web application framework such as Spring.
• Experience with caching frameworks such as coherence, EH cache etc.
• Should be a good team player and willing to work in the fast-paced environment.
• Eager to learn fast-changing technologies and convert those ideas into implementation.
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Plus:

• Experience with microservice architecture and development philosophy
• Hands-on experience developing solutions for cloud deployment
• Working knowledge of front-end technologies like HTML5, CSS, JS

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Sr. Software Engineer, Front-End

United States - Charlotte

Apply Here

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a senior engineer you will working on some of our most visible products. These products get >2 million monthly hits. You will be a part of a young and agile team working across multiple time zones.

Responsibilities:

• Build web applications optimized for mobile and tablet devices using the new HTML5 and related standards (CSS3, SVG).
• Implementing complex UI components in a fast-paced agile environment.
• Contribute to design and architecture discussion to enable secure, scalable and maintainable software
• Provide troubleshooting and 2nd-tier support for existing applications

Required Skills:

• Self-starter and passionate individual.
• 6+ years of development experience in front-end infrastructure.
• Experience with one or more front end frameworks or libraries like React (preferred), Angular, Vue or Backbone.
• Experience with task manager like webpack, grunt or gulp.
• Understanding and experience implementing different programming paradigms.
• First-hand experience in optimization techniques.
• Experience with unit testing.
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills

Bonus:

• Experience designing and developing Node.js and NPM modules.
• Experience with video streaming protocols like MPEG-Dash, HLS and WebRTC is a big plus.
• Past experience defining GIT-based development.
• Experience with web-sockets. 
• JavaScript typecasting libraries like TypeScript or FlowType. 

Apply Here

Engineering Manager, Back-End

United States - Charlotte

Apply Here

ON24 is the global leader in webinar-based marketing solutions that drive demand generation and customer engagement. Its patented cloud-based platform features interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines.

As a manager, you will being be leading a distributed team of backend engineers across multiple products. The team owns the frontend stack for two of our most visible products. You will be responsible for the growth of the team members and the technology roadmap for these products.

Responsibilities:

• Manage performance and growth of the team
• Propose & implement practices to grow technology aptitude of the team.
• Participate with senior management in developing a long-term technology roadmap and modernize the technology stack.
• Work with product management team to define quarterly release goals.
• Contribute and collaborate with the team to architect and implement major technology initiatives
• Establish development practices to improve software quality and pace of development
• Provide technical leadership and mentoring to developers
• Contribute to risk identification and risk mitigation strategies associated with the architecture
• Evangelize and advocate for better technologies and tools

Required Skills:

• Self-starter, proactive, positive, creative, and flexible
• Deep understanding of technology landscape for microservices and containerization architectures
• 4+ years of experience in an engineering leadership position managing teams across multiple projects
• Hands-on experience building SaaS-based web application using Java Enterprise technology stack, Spring or similar framework
• Proven track record in leading migration effort towards microservices architecture
• Experience working with Azure or AWS’s cloud offering
• Discipline to document ideas and code in a clear, comprehensive and organized manner 
• Excellent written and verbal communication skills
• Ability to mentor and train developers

Education:

• Bachelor’s degree in computer science or equivalent

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Solutions Marketing Manager

United States - San Francisco

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The Solutions Marketing Manager will define & implement GTM (go-to-market) plans for emerging products, industries and use cases.  This dynamic role will focus on the development of positioning, content development, sales enablement, and leading campaign architecture.

The Solutions Marketing Manager will be responsible for:

• Designing GTM for emerging products - developing positioning, building storylines, developing content, and driving new product sales in collaboration with demand generation and sales teams.
• Becoming a domain expert for customer use cases and industries through market research and engaging with customers to understand their challenges, solutions and business needs
• Owning all messaging, positioning & content creation for marketing and sales enablement
• Working cross-functionally with sales, customer success, product marketing and demand generation teams
• Supporting customization of customer marketing programs for relevant & consistent customer experience
• Regular reporting on performance and business outcomes for defined segments

Skills and Experience

• Bachelor’s Degree in Marketing or related field
• 4+ years marketing experience (product marketing, solutions marketing or content marketing experience preferred)
• Ability to create a variety of marketing assets, including slide decks, solutions guides, datasheets & webinars
• Conducting customer & market research
• Expertise in reporting from Salesforce
• Comfortable with presenting to internal teams & customers
• Proven history of creating effective marketing programs & content

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Sales Director - DACH

Germany - Hamburg

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Job Description:

As a German New Business Sales Director, you will be responsible for selling to new enterprise organizations in the DACH region, supported by a dedicated Sales Development Representative and EMEA Marketing. We offer an attractive benefits package (including stock options) and new hires will receive on-board training at our headquarters in San Francisco. The EMEA Head Office is located in Kings Cross, London. This position will be based in region.

Responsibilities

• Consistently meeting and exceeding quota through selling to new enterprise customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other own prospecting activities
• Maintaining the CRM database and accurately forecasting.

 Required Skills/Experience

• 5+ years of B2B enterprise software sales experience (preferably SaaS) in the DACH region
• Confidence engaging with and navigating Enterprise prospects
• A skilled negotiator with strong commercial acumen
• Be able to demonstrate accountability, organization and drive
• Confident self-starter, comfortable to operate remotely and in a small team.
• Strong communicator, persistent and determined.
• Experience selling to Marketing DMU would be highly advantageous
• Fluent in English and German languages
• Educated to degree level as a minimum.

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Account Executive, Mid-Market (Midwest)

United States - Remote

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

*Legal Authorization to work in the U.S is required. ON24 may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.

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Account Executive, Mid-Market

United States - San Francisco

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• A Bachelor's degree in communication, business, marketing, or related field or relevant experience.
• 3-5 years of direct sales experience, SaaS sales experience required.
• Selling into marketing, corporate communications, and/or training highly preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements. 

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customers.

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

*Legal Authorization to work in the U.S is required. ON24 may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.

Apply Here

Account Executive, Enterprise

United Kingdom - London

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Job Description:

As an Enterprise AE you will be responsible for selling to new organizations in the EMEA region, supported by Sales Development Representatives and local EMEA Marketing. We offer an attractive benefits package (including private healthcare and stock options) and new hires will be receive onboarding training at our head-quarters in San Francisco. The EMEA Head Office is located in King's Cross, London.

Responsibilities

• Meeting and exceeding quota through selling to new customers
• Converting and closing leads from Marketing
• Attending and progressing appointments set up by Sales Development Representatives
• Generating leads from trade shows, networking events and other sources
• Mapping territories and accounts finding prospects who fit in our Ideal Customer Profile (ICP)
• Maintaining the CRM database and accurately forecasting

Required Skills/Experience

• Demonstrable B2B software sales experience (preferably SaaS) in the EMEA region
• Experience engaging with and navigating Enterprise prospects
• A Skilled negotiator with strong commercial acumen
• Be able to demonstrate ownership, organization and drive
• Experience selling to Marketing DMU highly advantageous
• Experience selling a Marketing software is a plus

ON24 is headquartered in San Francisco, California with offices in the US, Europe and Asia and over 400 employees worldwide.  We are a global leader in webinar-based marketing solutions that drive demand generation and customer engagement.  Our cloud-based (SaaS) platform features an interactive and immersive user interface and industry-leading webinar analytics for events, campaigns and benchmarking. Providing one-click access from any computer or mobile device, ON24’s award-winning solutions are integrated with leading CRM and marketing automation platforms, enabling marketers to optimize demand generation, enhance lead qualification and accelerate opportunities in their sales pipelines. Our technology is recognized as market leading and Forrester Research have recognized us as the best in the industry.

Working at ON24 you will be working in great company.  If you meet our requirements and are motivated to accelerate your sales career with a team of great people and world class training then please apply.

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Manager, Sales Development

United States - Charlotte

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Manager, Sales Development (SDR Manager)

The Sales Development Manager will be a key member of ON24’s Sales team with tremendous drive, intelligence and capability. The SDR Manager should be highly motivated and will have the ability to impact our key growth areas in the Americas markets. Based in our Charlotte office, this position will manage and continue to build a fast-growing SDR team that prospects for new customers and new buying centers in our existing customer base. 

Reporting to our Director of Sales Development in Charlotte, this is a great opportunity for a high-energy, hands-on sales leader with at least 2 years of management experience in a fast-paced organization who can drive consistent results and have a real impact on the growth and strategy of the organization.

Job Responsibilities

• The SDR Manager will provide the leadership necessary to scale the SDR team.
• Deliver on targets and exceeds objectives, ensuring that monthly, quarterly and annual goals.
• Recruiting, managing, and motivating a SDR team to attain goals.
• Work closely with reps, peers, manager and executive team to ensure overall team success in relation to defined metrics.
• Manage a team of 8+ reps; focusing in driving sales through prospecting process and participating in joint prospecting calls with reps.
• Set individual team member goals, provide performance feedback on daily, weekly, monthly, and annual performance reviews.
• Manage lead flow and forecast to ensure accurate data is provided to executive team and predict lead overflow to ensure appropriate coverage.
• Daily coaching focused on success of the rep and team.
• Manage alignment between SDR reps and field AEs to ensure close collaboration.
• Identify and implement opportunities to improve sales processes, drive accountability, and raise the standard of team performance to increase revenue generation and customer satisfaction.

Requirements

• Must possess excellent management skills to manage & scale an SDR team.
• Experience and previous success managing inside sales teams to over-quota performance.     
• Minimum 2 years software sales or technical sales experience, with a minimum of 1 years of successful leadership experience. Experience selling a marketing solution highly preferred.
• Proven success in a quota-carrying role.
• Experience in CRM, Salesforce.com, and related reporting & analysis.
• Experience supporting customers in a leadership capacity to structure deals, act as a go-to for long-term relationship establishment, and effectively negotiate contracts and purchase details.
• Motivated by individual and team achievement, proven ability to drive the team environment and contribute to team’s success at all levels.
• Ability to contribute to the successful environment for a developing team.
• Be a mentor to other people who are not direct reports.
• Strong organizational and time management skills, ability to juggle multiple projects and priorities.   
• Excellent communication and interpersonal skills.
• Bachelor’s degree required, MBA preferred.
• Light travel required.

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SDR - Expansion APAC

Australia - Sydney

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Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

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Director, Agency Partnerships

United States - San Francisco

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ON24 is looking for a Director, Agency Partnerships to develop and manage partner relationships that create new revenue opportunities for ON24 and value for our customers. You have deep experience and joy building relationships with the business development and sales teams of marketing technology consultancies, strategic content marketing agencies, digital transformation leaders, industry/vertical agencies and system integrators.

You thrive on working in an unstructured environment and get a thrill from connecting partner and ON24 sales teams to close business. You like new challenges that test your organizational, inter-personal and marketing skills. You thrive in a team environment and work enthusiastically with colleagues outside the immediate team to achieve your goals.

The role can be based out of San Francisco, Chicago, NYC, or Boston

Responsibilities:

• Recruit, enable and drive the business development and field sales relationships with leading marketing agencies & consultancies to create new business opportunities for ON24.
• Generate pipeline and new business opportunities from these partners and their channels by obtaining preference among their customers & prospects and referrals for ON24.
• Actively manage opportunity pipeline against sales objectives/metrics to exceed quarterly and annual targets.
• Be the main point of contact and partner champion for ON24 sales, sales consultant and professional service teams for questions about ON24 partners and their solutions.
• Support ON24 Partner Marketing initiatives including field events, campaign and programs.
• Support ON24 Partner Enablement initiatives including training and education.
• Maintain a high level of partner engagement and satisfaction.

Required Skills/ Experience: 

• 7+ years partner sales/business development experience working with leading marketing technology agencies, consultancies and system integrators
• Knowledge of B2B demand gen marketing, marketing technology ecosystems and content marketing
• Strong existing relationships with agencies and the ability to hit the ground running
• Team player with strong presentation and communication skills
• Ability to travel domestically up to 50%
• BA or equivalent

Bonus Skills/Experience: 

• Passion for partner success

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Account Executive, Enterprise - Southeast

United States - Remote

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our engagement platform to new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

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Account Executive, Enterprise - Northeast

United States - Remote

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our engagement platform to new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

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Account Executive, Enterprise - Midwest

United States - Remote

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Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Account Executive at ON24, you’ll be responsible for sales of our engagement platform to new customers. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.

Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

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Account Manager

United States - Charlotte

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The Account Manager, role requires a highly organized and high energy individual who is comfortable interfacing with a diverse audience ranging from marketing to corporate IT, and is able to tailor their message accordingly.

Responsibilities

• Leverage relationships in an assigned set of existing accounts to prospect and close new business opportunities with additional decision makers, including a wide range of marketing and demand generation titles, as well as corporate communications, training, procurement and sales.
• Partner with ON24's Client Success Team to summarize existing business in key accounts and facilitate introductions to client advocates and references.
• Track, organize, and close a large number of pending renewal opportunities.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Conduct presentations and product demonstrations.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in Salesforce.com.
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
• Keep current with all ON24 product information, pricing and contract terms.

 Required Experience  

• 2-5+ years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience in developing new business relationships and expanding into other divisions
• A true hunter mentality who strives for the close.
• Demonstrated experience of being able to conduct online sales presentations and product demonstrations.
• Strong technical aptitude.
• A Bachelor's degree in Communication, Business, Marketing, or related fields, or relevant experience.

Essential Skills  

• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to sell opportunities to prospective customers.
• Ability to create successful sales strategies for ON24 products and/or services.
• Must possess highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Must have superior written and oral communication skills.
• Must be comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
• Professional experience with Salesforce.com, Microsoft Outlook, Word, Excel, and PowerPoint.
• Creativity, persistence, integrity, curiosity, and the will to succeed. 

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Sales Development Representative

United States - Charlotte

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The Sales Development Representative (SDR) is responsible for prospecting to generate leads and opportunities for Account Executives in the Acquisition and Expansion organization. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming an Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions, and will also have access to our Mentorship from ON24’s top salespeople.

Successful SDRs have an opportunity to become a quota-carrying Account Executive in 12-18 months. To be successful, you’ll need a passion to succeed, a clear vision of your goals and career path, and the desire to be part of a dynamic team environment.

 Job Details

• 75% calling and emailing companies (outbound) to schedule meetings for the Enterprise sales team. Uncover, qualify, nurture, and build the sales opportunity pipeline for sales force.
• 15% calling marketing-generated (inbound) leads to qualify and schedule meetings for the Enterprise Acquisition sales team.
• 10% Miscellaneous tasks such as email campaigns and other tasks.

 Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Bachelor degree or equivalent years of experience preferred.
• Experience and previous success with prospecting and selling via phone.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as SalesForce.com, Hoovers, and “standard” inside sales tools is a plus

Benefits & Perks!

• Competitive base salary + comission (uncapped) + stock options
• 401k Matching plan
• Excellent Health, Medical & Vision Insurance plans
• Monthly catered lunches
• Strong team culture
• Monthly team outings & events
• 15 days of PTO + paid holidays

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Account Executive

Singapore - Singapore

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Your Skills & Experience 

• A Bachelor's degree in communication, business, marketing, or related field or relevant experience
• 5-8 years of direct sales experience, ideally B2B sales at a software company. SaaS sales experience a plus; selling into marketing, corporate communications, and/or training also preferred.
• Demonstrated experience being able to conduct online sales presentations and product demonstrations.
• Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
• Experience seeking out and closing business with new companies while exceeding sales quotas. 
• Strong technical aptitude.
• Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers. 
• Highly developed organizational, planning and management skills.
• Strong detail orientation with numbers, follow through and contract details.
• Superior written and oral communication skills. 
• Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.

• Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
• Conduct presentations and product demonstrations.
• Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
• Achieve all individual activity and revenue targets set by the company.
• Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
• Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place. 
• Keep current with all ON24 product information, pricing and contract terms. 
• Travel, as required, to meet prospects and customer face-to-face. 

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Sales Development Intern

United States - Charlotte

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As a Sales Development Intern, a typical day might include:

• Utilizing ON24 use cases to research net new prospects to expand our existing base for the Acquisition & Global Expansion team.
• 90% research and 10% miscellaneous tasks such as marketing campaign support.
• Continuing to build, validate and maintain data hygiene within our extensive customer and prospect contact database.
• Skilled at prospecting for new business by discovering need for ON24 solutions.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.

 This Job Might Be Fore You If You Are:

• Detail oriented, with strong analytical and problem-solving skills.
• A self-starter with the ability to work efficiently and with minimal supervision.
• Self-driven, self-disciplined individual.
• Organized and have the ability to multi-task.
• Outstanding with communication and presentation skills and are comfortable interacting with colleagues in a professional and helpful manner.
• Excellent with interpersonal skills and ability to work within a team-oriented environment.
• Actively pursuing Bachelor’s degree in Marketing or Business.

 Bonus Points For:

• Knowledge of CRM systems, Salesforce.com.
• Knowledge of Marketo or other marketing automation systems.
• Knowledge of Discover.org, LinkedIn Sales Navigator, ZoomInfo, Data Fox

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Regional Vice President - West

United States - Chicago

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• Provide the leadership necessary to scale the Enterprise West Acquisition sales team at ON24.
• Deliver on sales quota that exceeds objectives, ensuring that quarterly and annual booking and subscription targets are achieved.
• Recruit, manage, and motivate a sales team to attain sales goals.
• Provide strategic direction and tactical insights to improve sales productivity.
• Set individual team member goals; provide performance feedback on results, including annual performance reviews.
• Manage sales forecast to ensure accurate data is provided to executive team.
• Work to maintain on-going communication and provide excellent customer relationships.
• Demonstrate ability to transition from small company to large company, whether private or publicly run.
• Provide competitive intelligence for use in positioning of company product offerings.
• Set individual team member goals; provide performance feedback on results, including annual performance reviews.

 SKILLS & EXPERIENCE

• Must possess excellent management skills to manage & scale an Acquisition sales team.
• Demonstrate record of success in a goal oriented, high velocity, sales environment.
• SaaS sales leadership experience is essential.
• Executive level strategy, communication, and presentation skills are required.
• Ability to prioritize company objectives and meet aggressive deadlines; outstanding team leadership, team development and communication skills.
• 5+ years of management experience leading sales teams in growth oriented SaaS companies.
• 5+ years of SaaS experience is strongly preferred.
• Experience with marketing automation solutions strongly recommended
• Bachelors Degree required, Advanced Degree strongly recommended.
• 35%+ travel required.

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Marketing Development Representative

United Kingdom - London

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The Marketing Development Representative (MDR) is responsible for answering inbound phone calls, communicating to customers via chat, and generating opportunities from Marketing created leads for Account Executives. This is a great opportunity to join ON24’s sales organization and begin the path towards becoming a Sales Development Representative and future Account Executive. You’ll be trained to sell our market-leading Webinar-Based Marketing Solutions.

Job Details

• Uncover, qualify, nurture, and build the sales opportunity pipeline for the EMEA sales team.
• 50% calling marketing-generated (inbound) leads in to qualify and schedule meetings for the SMB, Midmarket, and Enterprise Acquisition sales team.
• 25% answering sales line to route calls properly, answer customer questions, and schedule meetings for Account Executives.
• 25% Miscellaneous tasks such as managing LivePerson website chat, and other tasks.

Your Skills and Experience

• A hunter mentality to find and cultivate new business.
• Previous sales experience is preferred but not required
• Bachelor degree or equivalent years of experience preferred.
• At least 1 year of demand generation or inside sales experience with a technology sales or related organization.
• Proven success in a role with weekly, monthly, and quarterly targets.
• Must be a self-starter who is able to drive self towards goals.
• Strong capacity to develop relationships quickly over the phone.
• Comfortable with detailed conversations both at a business and a technical level.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills with the ability and skills to develop relationships quickly, both internally within ON24 and externally with prospects/customers.
• Strong written and verbal communication, time management skills, and team orientation.
• Ability to build cross-functional relationships.
• Experience with tools such as Salesforce.com, Hoovers, and “standard” inside sales tools.

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Senior Accountant

United States - San Francisco

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Recognizing that employees are at the core of our success, ON24 recruits and retains highly qualified and motivated individuals, creates an environment where they can innovate and achieve their best, and rewards them for their performance.

The Senior Accountant will be working in a fast-paced and dynamic environment and building relationships with members within finance and across the organization. The Senior Accountant is responsible for the proper application of US GAAP, recording accounting transactions, performing balance sheet account reconciliations and account analysis. We are looking for someone who has strong problem-solving skills, exceptional attention to detail, thrives on process improvement, and enjoys working in a challenging, fast-paced environment to support our continued growth.

Key Responsibilities:

• Execute monthly closing activities including preparation of journal entries, account analyses, and reconciliation of balance sheet accounts
• Perform monthly reconciliations and analysis of general ledger accounts such as deferred costs, accrued liabilities, equity, and etc. in support of a 10-day close cycle
• Collaborate and support Financial Planning and Analysis, Payroll, Accounts Payable, and other cross-functional departments
• Own sales/use tax administration – manage Vertex returns
• Assist with the administration of stock compensation including calculating and journaling quarterly stock-based compensation expense
• Perform analytical reviews, including researching variances between actual monthly expense activities and budget, as needed
• Support external auditors and tax accountants
• Assist with annual audit and tax return preparation, including foreign filings
• Assist with financial statements and disclosures preparation
• Participate in system enhancements and upgrades in collaboration with Financial Systems team
• Performs other related ad-hoc projects, analyses and duties as required

Qualifications:

• Bachelor's Degree in Accounting, Finance or related field – CPA would be a plus
• 4+ years of progressive accounting experience between public accounting and industry
• Working knowledge of US GAAP
• Working knowledge of stock-based compensation would be a plus
• Strong organizational skills with the ability to prioritize and manage multiple tasks, responsibilities and deadlines with professional follow-through and minimal supervision
• Proactive, assertive, and creative approach to problem solving
• Proficiency with Netsuite, TaxCentral by Vertex, and Shareworks a plus
• Intermediate to advanced Microsoft Excel skills
• Strong written and oral communication skills
• Assist with special projects as required

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Associate Counsel (Temporary Role)

United States - San Francisco

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ON24 is the leading global webinar marketing company, with offices on 4 continents. Our award-winning, patented, cloud-based platform enables companies of all sizes to deliver engaging live and on-demand webinars. ON24 is backed by Goldman Sachs, and includes IBM, CA Technologies, Merck, JPMorgan Chase, Credit Suisse and SAP among its clients.

We are looking for a talented and energetic attorney to work full-time on-site at our San Francisco headquarters as an in-house attorney on a temporary basis.  This position will begin in early 2020 and is expected to last approximately 5 months. The ideal attorney will be someone with excellent problem-solving skills who can manage multiple, high-priority projects in a fast-paced environment.

Responsibilities

• Manage legal research and legal compliance projects
• Assist with the drafting, editing, and negotiation of sales and vendor contracts
• Monitor and respond to data subject rights requests (under the GDPR and the CCPA)
• Assist with brand protection, including the drafting of cease and desist letters
• Provide general support on a variety of legal matters, in the areas of privacy, legal compliance, commercial contracts, litigation, etc.
• Other duties as necessary to support ON24’s growth

Experience & Qualifications

• 1-3 years of experience at a law firm and/or technology company, ideally at a B2B SaaS company
• J.D. degree
• Member in good standing with at least one state bar (preferably California)
• Pragmatic approach to lawyering with the ability to strike a sensible and practical balance between legal risks and business objectives
• Steller organizational skills, detail-orientated, self-starter and ability to manage numerous projects simultaneously
• Outstanding professional judgment and interpersonal skills
• Excellent written and oral communication skills
• Experience working with Salesforce CRM
• Team player with a sense of humor and positive attitude

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Order Administration & Billing Analyst

United States - San Francisco

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The Order Administration & Billing Analyst is responsible for ensuring the accuracy and completeness of recurring revenue invoices. This includes verifying contract terms, researching billing discrepancies, and escalating unresolved issues. This position is highly research and detail oriented, requiring strong analytical and problem-solving skills.

Specific responsibilities include:

• Assist the Manger, Billing and Collections with overseeing the operations of the Billing department while also performing their own duties in Billing.
• Assist management with process implementation, systems automations, and policy improvement initiatives.
• Collaborate with management on reporting, metrics, forecasting, and planning.
• Ensure that all billing deadlines are met.
• Partner with other internal stakeholders in order to resolve complex and time-sensitive billing issues.
• Provide exceptional customer support to both internal and external customers.
• Generate invoices on a daily basis.
• Participate in the transition from a manual billing process into a system-automated billing process.
• Maintain meticulous system notes and up-to-date customer information within Microsoft Dynamics Great Plains.
• Complex reconciliation for customers with multiple contracts, business units, and purchase orders.
• Ability to quickly and efficiently submit and track invoices in various external portals.
• Partner with the Collections Team in order to resolve billing disputes.
• Maintain impeccable records of all billing and credit transactions requiring management override and exception handling.
• Special projects assigned by manager

Requirements:

• 3+ years billing experience
• SaaS, marketing, media space experience is a plus.
• Experience in high-growth business environment.
• Extensive experience with high volume, low dollar transactions.
• Ability to effectively communicate with people in all levels of the company.
• Strong attention to detail, exceptional negotiating and organizational skills; capacity to multi-task and manage competing priorities.
• Must be comfortable in a fast-paced environment
• Experience with NetSuite and Salesforce preferred but not required
• Proficient in MS Office.
• BA, Accounting or Finance preferred
• Must be willing to work overtime as needed.

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Join our APAC Talent Community

Australia - Sydney

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Join our team and experience ON24!

It's fun to work in a company where people truly believe in what they're doing. At ON24, we are focused on customer success with a core belief that every team member has a customer, either internal or external. We also seek to promote an environment of candor, mutual respect, teamwork, innovation, humility, and giving back to the communities in which we have employees, customers, and partners.

Job Description

The ON24 APAC team continues to hire the best and brightest in the Marketing SaaS space.  Click "apply now" above to join our APAC talent community to stay up to date with the latest jobs and news from the ON24 team!

If you have a successful track record in enterprise SaaS sales as a Solution Consultant (presales), Account Executive, Account Manager, or Customer Success, join our talent community today so you don't miss potential career opportunities with ON24!

About ON24

ON24 is the global leader in webinar-based marketing solutions and we’re growing quickly with tremendous market opportunity. We have 400+ employees and 8 global locations.  

ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ON24 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ON24’s employees to perform their job duties may result in discipline up to and including discharge.

Click "apply now" below to join our Talent Community!

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