How VettaFi Doubled Webinar Output and Streamlined Continuing Education with ON24
-
2X
webinar program growth
-
60%
conversion rate for live registrations
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78%
of attendees rated the experience 10/10
Capabilities
Industry
Use Cases
Number of Employees
- 0 to 250
Introduction
VettaFi helps asset managers reach financial advisors through educational webinars designed to generate leads and deliver first-party data. With a high volume of events and a specialized audience, the team needs a way to streamline everything — from managing continuing education credits to delivering engagement metrics that clients could actually use.
The team requires a platform that can scale with their program, support continuing education clients and make it easy to capture actionable insights across hundreds of sessions each year.
With ON24, VettaFi has built an efficient, data-driven webinar engine that powers both lead generation and advisor education — while giving clients a clear picture of how their content is performing.
Problem
VettaFi needs a way to create engaging digital experiences that fit their role in supporting clients in the financial services industry. They run webinars on behalf of their clients to help generate leads. To add value, the virtual events team also aims to give clients full access to first-party data on attendees.
They also need a structured way to offer continuing education (CE) credits to their highly specialized audience of financial advisors. Because the team produces multiple educational webinars per month, processing CE credits manually would take far too much time and resources, so they require an automated way to get certificates in the hands of attendees quickly and efficiently.
“ON24’s multi-registration pages have streamlined our entire event intake process and are consistently driving strong registration numbers across our webinars.”
Dawn Zarcaro, Virtual Events Director, VettaFi
Solution
VettaFi uses ON24 to run a high-volume, data-driven webinar program that meets the dual needs of client lead generation and continuing education for financial advisors. ON24 Elite gives the team full control over the webinar experience — making it easy to manage registration, collect first-party data, track engagement and generate post-event reports that clients can act on.
The team, led by Dawn Zarcaro, Virtual Events Director at VettaFi, builds each webinar with interactivity and insight in mind — using all the “bells and whistles” available on the platform to increase engagement. They consistently include polls during each session, along with post-event surveys that provide an additional layer of audience feedback. These features help the team capture detailed engagement metrics and deliver concrete value to asset managers who rely on their webinars to connect with hard-to-reach advisor audiences.
Continuing education is another key pillar of the program. With ON24, VettaFi can offer CE credits for both live and on-demand events. This is a feature that Zarcaro is very impressed with. “The ON24 continuing education program is truly best-in-class. From uploading certificates to seamlessly shifting content to on-demand, it’s all built to scale — without sacrificing compliance or ease of use.”
The platform tracks viewer participation, issues automated certificates and ensures compliance with industry standards even when done via on-demand. The certification webinars typically remain available on-demand for up to a year, giving attendees flexibility while allowing VettaFi to extend the shelf life of their content.
Behind the scenes, ON24 helps VettaFi run a tight, repeatable process. With tools like centralized intake forms, multi-registration landing pages and standardized workflows, the team can manage a high volume of events without bottlenecks. That structure allows them to focus on what matters most: delivering high-quality webinars that drive leads, provide value to advisors, and give clients a clear view of engagement through first-party data.
Zarcaro sings the praises of ON24 and its commitment to innovation, “ON24 is constantly evolving — always rolling out new innovations that help us deliver better insights to our clients. It’s not just a platform; it’s a touchpoint that connects our clients to the data that matters most.”
One innovation Zarcaro is keen to onboard in the near future is ON24 ACE because of its ability to stretch content even further. “It’s repurposing the content. It’s not starting from scratch; it’s taking the content that’s already been spoken about and cutting it into different versions and different things.”
“ON24 is constantly evolving — always rolling out new innovations that help us deliver better insights to our clients. It’s not just a platform; it’s a touchpoint that connects our clients to the data that matters most.”
Dawn Zarcaro, Virtual Events Director, VettaFi
Results
VettaFi has built a high-volume, data-driven digital events engine that consistently delivers value to clients and partners. They have increased their webinar output by more than 2X annually while maintaining a high conversion rate for live webinar registrations.
Feedback from attendees has been overwhelmingly positive, with many praising the production team’s excellence — a key factor contributing to VettaFi’s strong partner retention.
With ON24, VettaFi has created a repeatable, scalable system to grow their digital reach, support financial advisor education and give asset managers a compelling way to connect with a hard-to-reach audience.
“The ON24 continuing education program is truly best-in-class. From uploading certificates to seamlessly shifting content to on-demand, it’s all built to scale — without sacrificing compliance or ease of use.”
Dawn Zarcaro, Virtual Events Director, VettaFi
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