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ON24 Unveils a Powerful AI Engine Based on First-Party Digital Engagement Data to Help Enterprises Generate Content, Scale Personalization and More

Built on millions of B2B interactions, ON24 harnesses human-driven engagement to optimize AI-driven content generation and power a roadmap of platform innovations

March 1st, 2023

SAN FRANCISCO–(BUSINESS WIRE)–ON24 (NYSE: ONTF), a leading digital engagement platform that drives pipeline and revenue growth, today announced the launch of an AI engine that powers platform innovations to help enterprises use AI to generate content, scale personalized experiences, orchestrate actions, analyze audience behavior and surface prospect buying intent.

“With the launch of the ON24 AI engine, including the new GPT-powered capabilities, we believe our platform will help enterprise B2B sales and marketing teams across industries to further accelerate their shift to a digital-first engagement strategy.”

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Built on the ON24 platform’s foundation of first-party digital engagement data, the ON24 AI engine uses millions of human interactions gathered from over a decade of digital experiences to enable businesses to benefit from the efficiency of AI, without losing the authenticity of their brand. This helps companies to optimize their go-to-market resources and performance, while maximizing prospect engagement and revenue growth.

“In today’s digital-first world, the companies with the best B2B buying experiences will win. AI has tremendous potential to transform digital marketing and selling, but only if the human aspect is maintained,” said Sharat Sharan, co-founder and CEO, ON24. “Our vision is to bring AI together with human engagement to help businesses cost-effectively grow pipeline and revenue without losing their brand’s unique differentiation.”

Leveraging the latest in generative AI techniques and fine-tuned for B2B sales and marketing, the ON24 AI engine is built for organizations to drive more engagement, take more intelligent actions, automate and streamline processes, and realize continuous ROI. Highlights include the ability to:

  • Scale and optimize promotional content, including program titles, abstracts, and emails, with an embedded generative AI tool
  • Augment the delivery of live experiences with an AI-driven chatbot for frequently asked technical questions by audiences
  • Deliver dynamically personalized content recommendations based on real-time prospect behavior
  • Enable sales to act on prospects’ unique topical interests with a “Business Interest Cloud” report
  • Surface immediate audience feedback from live experiences with a “Key Moments” report, providing marketers with deep links to promote more targeted experiences

“AI has brought us to a critical inflection point for business today, with tremendous potential to help organizations drive more revenue growth with fewer resources,” said Jayesh Sahasi, EVP of Product and CTO. “With the launch of the ON24 AI engine, including the new GPT-powered capabilities, we believe our platform will help enterprise B2B sales and marketing teams across industries to further accelerate their shift to a digital-first engagement strategy.”

You can learn more about the ON24 digital engagement platform by visiting ON24.com or joining the upcoming webinar, Q1 2023 Platform Innovation: Scaling Human Engagement in an AI-driven World.

About ON24

ON24 is on a mission to re-imagine how companies engage, understand and build relationships with their audience in a digital world. Through our leading sales and marketing platform for digital engagement, businesses use our portfolio of webinar, virtual event and content experiences to drive engagement and generate first-party data, delivering revenue growth across the enterprise – from demand generation to customer success to partner enablement.

ON24 powers digital engagement for industry-leading customers worldwide, including 3 of the 5 largest global technology companies, 3 of the 6 largest US banks, 3 of the 5 largest global healthcare companies, and 3 of the 5 largest global industrial manufacturers, enabling organizations to reach millions of professionals a month for billions of engagement minutes per year with all the first-party data being captured, generated and integrated from one place. ON24 is headquartered in San Francisco with global offices in North America, EMEA, and APAC. For more information, visit www.ON24.com.

Forward-Looking Statements

This document contains “forward-looking statements” under applicable securities laws. In some cases, such statements can be identified by words such as: “expect,” “convert,” “believe,” “plan,” “future,” “may,” “should,” “will,” and similar references to future periods. Forward-looking statements include express or implied statements regarding our ability to achieve our business strategies, growth, or other future events or conditions. Such statements are based on our current beliefs, expectations, and assumptions about future events or conditions, which are subject to inherent risks and uncertainties, including the risks and uncertainties discussed in the filings we make from time to time with the Securities and Exchange Commission. Actual results may differ materially from those indicated in forward-looking statements, and you should not place undue reliance on them. All statements herein are based only on information currently available to us and speak only as of the date hereof. Except as required by law, we undertake no obligation to update any such statement.

© 2023 ON24, Inc. All rights reserved. ON24 and the ON24 logo are trademarks owned by ON24, Inc., and are registered in the United States Patent and Trademark Office and in other countries.


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