ON24 corporate responsibility

ON24 aims to lease office space with high environmental standards. Our company headquarters in San Francisco at 50 Beale Street is LEED Platinum rated. Our office space at 210 Pentonville Road in London has an EPC energy rating of A. Our office space in Sydney at 309 Kent Street achieved a 5.5 star NABERS energy rating and a 5.0 star NABERS water rating.

We are reducing business wastage by removing our reliance on paper and other single-use products in our premises, and by choosing sustainable office supplies – such as those with certifications from the Forest Stewardship Council or the Staples Eco-IDTM – wherever possible.

We want our people to keep electronic records instead of paper records. It’s one of the best ways we can reduce paper usage and get rid of the requirement for off-site paper storage.

We are working to eliminate single-use plastic cups and utensils from ON24’s offices and instead increase access to compostable and reusable kitchen supplies. Just as importantly, we are encouraging our teams to recycle paper, glass, hard plastic, aluminum, tin cans, and cardboard, and reject plastic bottles in favor of refills from our on-site water coolers.

Read more about the commitments we’re making to improve the environmental performance of our business in our Environmental Policy.

Travel & events

Our employees live and work around the globe. For employees that choose to work in an office, they can take advantage of ON24’s Commuter Benefit Plan, which makes taking public transportation to work the more attractive and cost-effective option.

Our offices are all located near key stations and public transportation hubs and many of our offices provide end-of-trip amenities like secure bike storage, showers, and locker rooms.

We work hard to keep events more sustainable by conserving resources, reducing waste, and encouraging our attendees to do the same. Employees are encouraged to reduce nonessential business travel through the use of technologies such as video conferencing.

Technology

We’ve chosen to partner with Google and Microsoft Azure as our cloud service platform providers because their commitments to sustainability will ultimately help us further reduce our carbon footprint. Google became the first major company to be carbon neutral and was the first company to achieve 100% renewable energy. They have pledged to run on carbon-free energy at all their data centers by 2030. Microsoft Azure has committed to use 100% renewable energy by 2025, be water positive by 2030, and obtain a zero-waste certification by 2030.

We’ve also chosen to utilize data centers that share our goal in minimizing our impact on the environment. Our EU-based data center uses 100% renewable energy and one of our U.S.-based data centers is in a LEED Gold rated building, using 53% renewable energy and 87% carbon-free energy.

We use energy-efficient IT equipment and prefer to invest in products that carry reputable certifications or labels such as Energy Star. We reduce e-waste by internally recycling or refurbishing IT equipment, which includes laptops, monitors, docking stations, servers, networking appliances, storage devices, and power supplies and adapters. If we determine IT equipment is non-functional, then we send the equipment to be refurbished by our suppliers with whom we have extended warranties. If it is determined that IT equipment cannot be refurbished, then we responsibly dispose of the equipment through providers who have R2, e-Stewards, or other recognized certifications for environmentally sound electronic waste disposal.

Privacy & data protection

ON24 takes comprehensive measures to protect its infrastructure, network and applications. We have a multitude of layered controls in place to maintain confidentiality, integrity, and availability of systems, data, and services based on COSO and ISO frameworks. ON24 has received ISO27001 and ISO27701 certifications. We perform SOC 2 Type II audits of these controls and external penetration testing against the ON24 platform. For more information see our Platform Security page.

An integral part of data protection also requires building and fostering a culture of security and privacy awareness. All ON24 employees and contractors with access to our systems are required to agree to security policies to obtain access to ON24’s systems and must take part in mandatory annual data privacy and security awareness training.

We are dedicated to helping our customers comply with the GDPR, the CCPA and CPRA, and other applicable privacy and data protection laws. For more information, please visit our Privacy Center, which may be updated based on changes to applicable privacy and data protection laws.

Human rights

We are committed to engaging in business practices to combat slavery and human trafficking, and we are committed to ensuring transparency within our business. For more information on ON24’s commitment to protecting human rights, please see our Human Rights Policy and our Modern Slavery Statement.

Diversity, equity & inclusion

Diversity, equity and inclusion (DEI) are integral to ON24’s mission. At ON24, we are committed to creating an inclusive environment for all our employees. We strive to build a team of talented and collaborative employees who bring a diversity of backgrounds, skills and experiences to the organization. This diversity makes us more creative, innovative and customer centric. Perhaps even more importantly, we must also have an inclusive workplace where everyone feels welcome to express their ideas to truly realize the benefit of this diversity. Our employees receive unconscious bias training to help them understand that unconscious biases exist and the steps they can take to reduce the likelihood that such biases will impact their decisions and interactions with others in the workplace.

ON24 is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race (including hair texture and protective hair styles), color, national origin, ethnicity, ancestry, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, religion, religious creed, disability (mental or physical) including HIV and AIDS, medical condition (cancer and genetic characteristics ), genetic information, age (40 and over), marital status (including registered domestic partnership status), sexual orientation, military or veteran status, denial of family and medical care leave or any other characteristic protected by federal, state or local law. Our management team is committed to this approach and equitable treatment in all aspects of employment, including with respect to recruitment, hiring, placement, opportunities, promotion, transfer, training, compensation, benefits and employee activities.

Employee benefits

ON24 strives to create an environment for all employees to do their best work. We provide benefits designed to meet the evolving needs of our employees – tailored for each location. Examples of some of these benefits include:

• Flexible and remote work arrangements – ON24 prides itself in being a digital-first company. Most ON24 employees have the option to request where they work, subject to corporate and operational requirements.
• Employee Stock Purchase Plan and Equity Incentive Plan – ON24 offers an Employee Stock Purchase Plan (ESPP) to all full-time employees, subject to terms and conditions, in addition to having an Equity Incentive Plan (EIP).
• Pension – ON24 offers employees the option to participate in a pension plan.
• Time Off Policies – ON24 offers paid company holidays, wellness days and a flexible PTO policy.
• Healthcare – ON24 offers healthcare programs.
• Parental Leave – ON24 offers paid parental leave to employees.
• Commuter Benefits – ON24 allows US employees to set aside pre-tax dollars for qualified commuter expenses incurred during the plan year.
• Employee Assistance Programs – ON24 employees can receive emotional support, financial counseling, and legal guidance through our Employee Assistance Program (EAP). Services typically include counseling visits, family, relationship and parenting issues, child and elder care needs, emotional and stress-related issues, conflicts at home or work, alcohol and drug dependencies and will preparation.

For more information on our employee benefits, please visit our Careers page.

Board governance

As an established group of industry leaders, ON24’s Board of Directors brings invaluable expertise to help propel ON24’s success. For more information on our Board Members, please visit our Board of Directors page.

Training

Our goal is to conduct our business with integrity. All employees, at hire and on an annual basis, are presented with our Code of Business Conduct & Ethics and are expected to internalize it and affirmatively indicate their acknowledgment of its importance.

We also deliver regular training on additional topics like insider trading, security awareness, privacy & data protection, anti-corruption, anticompetition, unconscious bias, and harassment prevention.

Whistleblower hotline

ON24 maintains a globally accessible whistleblower hotline where anyone can anonymously report any concerns they may have about misdeeds or ethical issues. Please see our Code of Business Conduct & Ethics for more information.

Read more about our efforts in our 2022 Sustainability Report.