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Marketing automation platform (MAP)

An initialism for Marketing Automation Platform. Often used to refer to software that manages marketing processes and campaigns across channels at scale.

Overview

  • Centralized campaign control

    A MAP automates marketing activities such as email campaigns, lead scoring, and segmentation.

  • Data-driven decisions

    Integrating ON24 with a MAP connects engagement insights directly to marketing workflows.

  • Improved scalability

    Helps marketers reach audiences more efficiently across multiple digital channels.

Summarize this page with:

What is a Marketing Automation Platform (MAP)?

A Marketing Automation Platform (MAP) is software designed to streamline and automate repetitive marketing tasks, such as sending emails, scoring leads, segmenting audiences, and tracking campaign performance. Platforms like Marketo, Eloqua, HubSpot, and Pardot help marketing teams execute personalized campaigns at scale.

When integrated with the ON24 Platform, a MAP captures first-party engagement data from webinars, virtual events, and content experiences. This allows marketers to track audience behavior, score leads, and trigger follow-up actions based on real engagement insights — not just clicks or form fills.

By connecting ON24 to a MAP, organizations can align marketing and sales teams around a unified, data-driven engagement strategy that nurtures prospects more effectively through the funnel.

Why it matters

  • Enhances lead quality: Combines behavioral engagement data with automated nurturing for smarter follow-up.
  • Saves time: Reduces manual campaign tasks through automation and pre-built workflows.
  • Improves personalization: Uses insights from ON24 engagement analytics to customize content and messaging.
  • Connects marketing and sales: Shares engagement intelligence across teams to align outreach and accelerate pipeline.

How it’s used

  • Integrate ON24 engagement data with a MAP to automatically update contact records and lead scores.
  • Trigger personalized email sequences based on audience activity (e.g., attended webinar, downloaded content).
  • Segment prospects by behavior, topic interest, or event participation.
  • Measure campaign ROI by tracking leads from engagement through conversion.
  • Sync ON24 webinar registrations and attendance data into your MAP for end-to-end campaign visibility.
  • Use MAP reporting to identify which ON24 experiences drive the most conversions.

Key benefits

  • Unified data ecosystem: Connects ON24 analytics with MAP workflows for more accurate marketing attribution.
  • Scalable engagement: Enables continuous, automated communication with prospects.
  • Smarter targeting: Delivers tailored messaging based on actual attendee behavior.
  • Enhanced reporting: Provides a single source of truth for campaign performance and lead health.
  • Stronger ROI: Automates lead nurturing to convert engagement into measurable revenue impact.

Frequently Asked Questions

  1. What is a Marketing Automation Platform (MAP)?
    • A MAP is software that automates marketing processes and manages campaigns across channels like email, social, and events.
  2. How does ON24 integrate with MAPs?
    • ON24 connects directly with leading MAPs, automatically syncing engagement data to enhance lead scoring and follow-up campaigns.
  3. What are examples of popular MAPs?
    • Common MAPs include Marketo, Eloqua, HubSpot, and Salesforce Pardot.
  4. Why connect ON24 with a MAP?
    • Integration ensures that behavioral data from ON24 webinars and experiences drives targeted outreach, nurturing, and sales alignment.
  5. Can ON24 engagement data trigger automated campaigns?
    • Yes. When integrated with a MAP, ON24 engagement actions — such as attending a webinar or downloading a resource — can automatically trigger personalized campaign workflows.

Editorial & Methodology Notice

This glossary entry was created by the ON24 Editorial Team using verified 2025 ON24 benchmark data, platform analytics documentation, and first-party reporting standards aligned with EEAT principles. Updated: October 2025.