B2B marketers are faced with a crowded, attention-sucking environment. There’s a lot of digital noise out there, so it’s important to make the most out of opportunities proven to drive engagement. According to Demand Gen Report’s 2023 Content Preferences Survey Report, 54% of respondents feel overwhelmed with the amount of content available to them, yet the quality of this content is often subpar. This shows that B2B marketers need to offer more engaging content in order to generate conversions and increase leads.
As it turns out, webinars are a great opportunity.
But simply running B2B webinars isn’t going to be enough. For B2B marketers to get the most out of B2B webinars, they need to build events with engagement in mind — from polls and surveys to panels and pre-event questions. In fact, Demand Gen Report hit this point home in a recent article, “B2B Marketers Look To Modernize Webinar Experiences By Promoting Two-Way Engagement.”
Making Way for Two-Way Dialogue in Webinars
Demand Gen Report’s Brian Anderson sat down to chat with several webinar experts to discuss how B2B marketers can craft webinars with engagement in mind and collected several great tips. Among those tips is providing opportunities to drive two-way dialogue in B2B webinars.
When folks talk about two-way dialogue in B2B webinars a few common tactics come up. Q&A sessions, polls, surveys and chat rooms are all common tools that can easily be deployed.
Combine these tools with varying webinar formats — such as expert panels, product demos and video briefs — and you have a great recipe for two-way conversations with attendees. Presenters can watch a webinar’s chat feed and respond to questions in real-time. Polls can give them a better understanding of where audiences are at and tailor the program to suit the audience.
Prepping Webinar Engagement
But two-way dialogue extends beyond the actual webinar. For example, marketers can empower their audience and allow them to dictate the topic and questions within a webinar by asking registrants to contribute questions before the event takes place.
Elle Woulfe, PathFactory’s Vice President of Marketing, uses this tactic when promoting B2B webinars. According to Woulfe, the results are good, telling Demand Gen Report that collecting questions ahead of time helps prepare webinar panelists and encourages registrants to attend so they can see their questions answered.
Woulfe also tells Demand Gen Report that B2B webinars can pull in even more questions and engagement when co-marketing panel webinars.
Making More With Webinar Leftovers
Finally B2B webinars, it turns out, are content-rich opportunities. That is, they can easily be re-cut, reused and recycled into additional content. Podcasts, small videos, ebooks, YouTube videos can all be derived from a single webinar and can further engagement as time wears on.
Old webinars are actually really solid sources of engagement, too. For example, marketers can run old webinars as a simulive event — where a team member sits in on a replay and answers any questions that come through on chat. Marketers can also provide unique polls for attendees watching an always-on event or provide attendees with new, relevant information.
At the end of the day, B2B engagement is about knowing where audiences are most likely going to interact and reaching out to talk with them. Understanding your audience’s pain points is essential, but so is making it easy for them to share their concerns and questions with you. Find those opportunities within your B2B webinars and take advantage of them.
