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Text Engagement Tool

An Engagement Tool in the ON24 Platform’s webinar and virtual conference capabilities that enables ON24 users to display text on an Audience Console.

Overview

  • On-Screen Messaging: Allows organizers to place written content directly within the console.
  • Flexible Communication: Supports instructions, disclaimers, and session details.
  • Enhanced Experience: Helps guide attendees during live and on-demand events.

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What Is Text?

The Text engagement tool within the ON24 Intelligent Engagement Platform enables organizers to display written content inside the Audience Console during a webinar or virtual conference. Text can include instructions, speaker notes, links to resources, event details, or any relevant messaging that enhances the attendee experience.

The Text tool acts as a flexible communication panel that can be customized in size, placement, and style. It supports a variety of use cases and appears alongside other interactive elements featured on the webinar capabilities page.

Why It Matters

Clear communication significantly improves attendee engagement and satisfaction. The Text tool allows presenters and producers to deliver important information without interrupting the flow of the presentation. This includes providing directions, summarizing agenda items, displaying key points, or highlighting calls to action.

Text windows also support accessibility by offering written reinforcement of spoken content. Additionally, they help standardize the viewer experience across live, simu-live, and on-demand sessions. This aligns well with broader content strategy principles described on the Propel Your Pipeline page.

How It’s Used

  • Session Instructions: Organizers use the Text tool to share instructions on how to participate in the webinar, such as how to use Q&A, participate in polls, or download resources.
  • Agenda Display: Text windows can outline the session structure, helping attendees understand what topics will be covered.
  • Reminders And CTAs: Producers may display calls to action, such as encouraging attendees to complete surveys or explore additional content.
  • Accessibility Support: Written notes can reinforce spoken messages, especially for attendees who prefer reading or have audio limitations.
  • On-Demand Enhancements: Text windows help maintain clarity for viewers watching replay versions, guiding them through the content experience. Examples of enhanced on-demand experiences can be found on the Upcoming Webinars page.

Key Benefits

  • Improved Clarity: Provides written context and guidance.
  • Flexible Placement: Can appear anywhere in the Audience Console layout.
  • Supports Engagement: Reinforces messaging and calls to action.
  • Accessible Communication: Aids diverse learning styles and accessibility needs.
  • Consistent Viewer Experience: Works across live and on-demand event formats.

Frequently Asked Questions

  1. What Is The Text Tool In ON24?
    • It is an engagement tool that displays written content inside the Audience Console during webinars or virtual events.
  2. What Can Be Displayed Using The Text Tool?
    • Instructions, key points, CTAs, agenda summaries, and any relevant messaging that supports the event experience.
  3. Can Text Windows Be Customized?
    • Yes. Organizers can adjust size, layout, and placement based on event needs.
  4. Is The Text Tool Available For On-Demand Webinars?
    • Absolutely. It provides clarity and structure for on-demand viewers as well.

Editorial & Methodology Notice

This article adheres to ON24’s editorial and data integrity standards, referencing only verified ON24 benchmark sources and official platform documentation. Updated: November 2025