
Make engagement your advantage
Watch the annual ON24 user conference on demand to innovate your marketing programs, deepen your ON24 knowledge and advance your success with a community of like-minded leaders in digital engagement.
Advance your success
Whether you’re generating demand, influencing product adoption, enrolling members or certifying professionals, ON24X 2023 is where you’ll find the best practices and community connections you need to build a digital engagement strategy that drives continuous revenue growth.
Why attend?
ON24X Virtual Masterclass
Become an ON24 superuser with a hands-on workshop that will deepen your knowledge of the ON24 platform and give practical guidance for elevating promotions, increasing registrations, designing cutting-edge experiences, analyzing performance and using the latest ON24 features.
Main Conference
Strengthen your digital engagement leadership and marketing expertise with a series of keynotes, peer-led breakout sessions and networking, designed for you to innovate your programming, improve your processes, and advance your career based on real-world success stories.
Make engagement your advantage.
Featured keynote:
Ann Handley
Chat Has Entered the Room: What the Generative AI Frenzy Teaches Us about What Matters Most in Marketing
Join Ann Handley, Chief Content Officer and WSJ best-selling author, as she shares what AI means for the evolution of our marketing programs, our careers and how we can accelerate our journeys in 2023.

Agenda
Join us for main stage sessions applicable to every attendee.
The State of Digital Transformation: How to Make Engagement, Data and AI Your Industry Advantage
Across all industries, digital transformation is how top-performing companies are gaining a competitive edge. So how can you harness the power of digital to drive engagement at scale, unlock insights and tap into AI-driven efficiencies? Find out in this opening keynote by ON24 CEO and co-founder Sharat Sharan where you’ll learn:
- How industry-leading companies are driving revenue in a digital-first world
- Ways you can differentiate your go-to-market
- Vision for the next evolution of the ON24 platform
Speakers
Sharat Sharan
Co-founder, President and CEO, ON24
The State of Digital Transformation: How to Make Engagement, Data and AI Your Industry Advantage
Sharat Sharan
Co-founder, President and CEO, ON24
ON24 Platform Innovation: How to Optimize Results with AI-driven Personalization, Orchestration and Automation
Join ON24 CTO Jayesh Sahasi and CMO Callan Young as they explain how the latest ON24 platform innovations and future roadmap will help you create and scale personalized experiences, while benefiting from content automation, enhanced reporting and even more intelligent insights. You’ll learn about:
- The latest ON24 platform updates
- Capabilities and features to help you do more with less
- How generative AI is fueling the ON24 roadmap
Speakers
Jayesh Sahasi
Chief Technology Officer, ON24
Callan Young
Chief Marketing Officer, ON24
ON24 Platform Innovation: How to Optimize Results with AI-driven Personalization, Orchestration and Automation
Jayesh Sahasi
Chief Technology Officer, ON24
Callan Young
Chief Marketing Officer, ON24
Chat Has Entered the Room: What the Generative AI Frenzy Teaches Us about What Matters Most in Marketing
Quick question: Have you heard about this new thing called ChatGPT?
We’re kidding. Of course you have heard of AI writing tools. We all have.
You can’t wander through LinkedIn without tripping over post after post about how Large Language Models are transforming marketing (and marketers).
You have seen two kinds of posts:
1) AI is the devil that will undermine our credibility, steal all our jobs, and leave us penniless and destitute; or
2) AI is a sweet gift sent from the angels that will help us be more productive and creative and allow us to retire to our yachts in the Mediterranean Sea, wearing deck shoes made of dollar bills.
Which is it?
Ann Handley has the answers. She also has some advice about how marketers like you and teams like yours should approach AI platforms and tools. She believes that the frenzy around AI reveals something fundamental about marketing in 2023, and underscores what matters most for us.
Here with ON24, she’ll show us what that is, and what it means for the evolution of our marketing programs and of our careers.
Join her in this fun, fast-paced talk on what AI tells us about modern marketing, what’s really the foundation of our programs, and how we accelerate our journeys in 2023… so that we can toast each other from our respective Mediterranean yachts.
Chat Has Entered the Room: What the Generative AI Frenzy Teaches Us about What Matters Most in Marketing
Ann Handley
Chief Content Officer, MarketingProfs and WSJ Bestselling Author
Mastering Multinational Marketing: How Microsoft Built a Process for Global Scale
How can you efficiently run and measure thousands of webinar marketing programs to generate leads across 60 countries?
For Microsoft, it all comes down to having a centralized process that considers compliance, security, languages and regional needs, without having to start from scratch each time.
Join this session to learn how you can seamlessly build ON24 into your demand gen and campaign operations to scale your execution and results, no matter the size of your team.
Mastering Multinational Marketing: How Microsoft Built a Process for Global Scale
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Building Healthy Digital Habits: How UnitedHealthcare Turned Its Membership Wellness Series into Ongoing Impact
Whether you’re building healthy habits or a loyal audience, it’s all about the routine. That’s why the team at UnitedHealthcare runs a recurring virtual wellness series for their members, making incremental improvements that boost engagement and create ongoing impact.
Join this session to learn how you can get internal buy-in to launch creative and differentiated programming that expands your reach, captures audience attention and grows your results over time.
Building Healthy Digital Habits: How UnitedHealthcare Turned Its Membership Wellness Series into Ongoing Impact
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Making CPE Easy: Get RSM’s Proven & Painless Process for Scaling CPE Programs
With specific learning criteria to meet and thousands of certificates to issue, continuing professional education programs get complicated fast.
Join RSM to see how they created a repeatable model of CPE programming with ON24. You’ll learn tips to plan your own program, scale across any industry, automate processes and keep attendees engaged throughout the experience.
Making CPE Easy: Get RSM’s Proven & Painless Process for Scaling CPE Programs
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From Planning to Pipeline: Learn S&P Global’s Process for Tripling Performance
How can you turn your webinar programs into a reliable, predictable and high-performing digital channel that drives consistent results?
For S&P Global, the answer is process, and it’s been the foundation of their ability to triple their reach and scale programs across the globe. In this session, you’ll learn the key steps for building your webinar channel, from planning to pipeline.
From Planning to Pipeline: Learn S&P Global’s Process for Tripling Performance
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Empowering CX Transformation: How UCB Elevates HCP Engagement Worldwide
For pharma marketers, there are many “customers” to balance – from physicians to medical liaisons to the field force to compliance. So, how can you create a digital operating model that elevates the customer experience for both internal and external stakeholders?
Join this session to learn how UCB was able to elevate the HCP experience while implementing a standard process for creating digital engagement programs across the globe and integrate it across their Veeva systems. You’ll learn how UCB was able to achieve initial adoption and continues to build on this momentum to deepen their HCP interactions and insights across the customer journey.
Empowering CX Transformation: How UCB Elevates HCP Engagement Worldwide
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Squarespace: Building a Healthy Community One Event at a Time
Getting partners to graduate from novice to expert-level product users doesn’t happen overnight. It takes ongoing education that encompasses the entire customer lifecycle and provides different levels of interaction along the way.
Learn how Squarespace creates digital programming, virtual events and webinar series to continuously support and enable its “Circle” community members, no matter their journey stage.
Squarespace: Building a Healthy Community One Event at a Time
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It’s a Journey: Danfoss’s Roadmap for Driving Leads Through Engagement
Today’s customer journeys are more complex than ever before, and with vast product portfolios, unique buying personas and multiple channels to navigate, it’s critical to have a unified view.
Learn how the team at Danfoss creates virtual and hybrid experiences to train and engage customers across the lifecycle, while tracking and measuring every interaction along the way. You’ll get best practices for using engagement data to optimize the entire funnel, from customer onboarding to expansion.
It’s a Journey: Danfoss’s Roadmap for Driving Leads Through Engagement
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How GSK Innovates Patient Education Through Digital Engagement
How is digital shaping patient engagement? At GSK, it means empowering patients with always-on access to subject matter experts, immersive resources and caregiver education.
Find out how GSK makes this vision a reality in this session that outlines their digital patient engagement initiative, and what they’ve learned along the way.
How GSK Innovates Patient Education Through Digital Engagement
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No Limits: How AAA Delivers Endless Engagement and Exponential Results
After years of running in-person events to certify and enable its partners, AAA realized that their ability to grow their audience and revenue would soon reach a dead-end. So, the team took a hard turn towards digital-first engagement and, after seeing the gains in audience reach, resource efficiency, data-driven insights and sales results, has never looked back.
Join this session to learn how AAA uses data to keep improving performance and driving their program forward.
No Limits: How AAA Delivers Endless Engagement and Exponential Results
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From Tactic to Strategy: Get Autodesk’s Business Case for the ON24 Platform
In a rapidly changing digital landscape, it’s critical to have the right people, processes and technologies in place to deliver results now and can scale for success in the future. But, how do you convince internal stakeholders to invest in enterprise-grade platforms that are capable of supporting that evolution?
In this session, Autodesk will share how they built a business case for ON24 and walk through a proven framework for evaluating and selecting the right platform for your business. You’ll walk away with confidence to prove martech ROI, and tips to manage and implement change in your organization.
From Tactic to Strategy: Get Autodesk’s Business Case for the ON24 Platform
Iris Chan
Head of Demand and Growth, APAC, Autodesk
Tessa Barron
Vice President of Corporate Marketing, ON24
ON24X Customer Awards
Jason Olkowski
Chief Customer Success Officer, ON24
Mark Bornstein
Vice President of Content Marketing and Chief Evangelist, ON24
Speakers

Ann Handley
Chief Content Officer, MarketingProfs and WSJ Bestselling Author

Sharat Sharan
Co-founder, President and CEO, ON24

Jayesh Sahası
Chief Technology Officer, ON24

Jason Olkowski
Chief Customer Success Officer, ON24

Callan Young
Chief Marketing Officer, ON24
Tessa Barron
Vice President of Marketing, ON24

Mark Bornstein
Vice President of Content Marketing and Chief Evangelist, ON24

Orysya Birkkjaer
Global Training Manager, Danfoss

Jessica Brady
Manager, Marketing Strategy, AAA

Roger Castilho
Senior Operations Supervisor, S&P Global

Iris Chan
Head of Demand and Growth, APAC, Autodesk

Hayden Clelland
Senior Customer Marketing Manager, ON24

Dr. Angelia Drake
Director of Community Engagement & Strategy, GSK

Robert Garbareno
Sr. Capability Lead, Digital Events, Microsoft

Sarah Greisdorf
Community Manager, Squarespace

Allison Hale
Sr. Marketing Specialist, RSM

Alexis Harrison
Director, Customer Success, ON24

Hannah Kemshell
Marketing Director, EMEA, ON24

Kristina Kokholm
Digital Project Manager, Danfoss

Mara Lopez
Virtual Marketing Coordinator, UnitedHealthcare

Max McDonough
Sr. Director, Customer Solutions, ON24

Adela Shulz
Operations Omnichannel Lead, UCB

Stephen Wilson
Sr. Director, Customer Success, ON24