Professional certification

A credential demonstrating an attendee’s knowledge of a specific topic. You can also refer to the Certification Engagement Tool.

Overview

  • Validated Knowledge

    Certifications verify attendee understanding of a topic.

  • Engagement-Driven

    Uses ON24 tools to assess participation and comprehension.

  • Program Enabler

    Supports continuing education, compliance, and professional development.

Summarize this page with:

What Is Professional Certification?

A professional certification is a credential awarded to attendees who successfully complete a training session, webinar, or learning program and demonstrate knowledge of the covered material. Within the ON24 Intelligent Engagement Platform, professional certifications are often delivered and validated using the Certification Engagement Tool, which prompts attendees to meet specific criteria to earn their credential.

These criteria may include watching a minimum amount of content, interacting with key engagement tools, completing quizzes, or confirming participation. Certifications help organizations provide structured education, promote skill development, and meet industry compliance requirements. To learn more about certification and continuing education solutions, visit the ON24 page for Continuing Education & Certification.

Why It Matters

Certifications play an essential role in industries that require validated learning—such as healthcare, financial services, professional training, and compliance-based environments. They help organizations track learning outcomes and verify that attendees have completed required steps before receiving credit.

Within ON24 experiences, certifications also serve as engagement drivers. The Certification Engagement Tool encourages attendees to interact with videos, polls, quizzes, and other learning modules, increasing overall participation. These interactions also contribute rich first-party data, enhancing personalization and informing future training programs.

ON24’s platform capabilities, including webinars and interactive digital experiences, make it easy for learning teams to build structured certification workflows. Explore these capabilities at
https://www.on24.com/platform/.

How It’s Used

  • Continuing Education Programs: Organizations use the Certification Engagement Tool to award CE credits or proof-of-completion certificates. This is especially valuable for regulatory or industry-mandated training programs.
  • Training and Onboarding: Teams use ON24 webinars and content hubs to deliver educational sessions, with certification indicating whether participants engaged sufficiently with the material. Learn more about interactive webinar features at
    https://www.on24.com/platform/capabilities/webinars/.
  • Compliance Requirements: Many industries require certified training for legal or ethical reasons. ON24 simplifies tracking completion, meeting time requirements, and validating engagement through its analytics.
  • Customer Enablement: Certification supports customer education programs by helping users learn new products or processes and demonstrating their readiness through formal credentials.
  • Scalable Learning Paths: By reusing on-demand webinars or content hubs, companies can build multi-step certification pathways. For inspiration on scalable content strategies, visit
    https://www.on24.com/resources/propel-your-pipeline/.

Key Benefits

  • Verified Learning: Confirms attendee comprehension and participation.
  • Higher Engagement: Certification requirements drive deeper interaction with digital experiences.
  • Compliance Support: Helps industries meet formal training obligations.
  • Flexible Delivery: Works for live, simu-live, and on-demand education programs.
  • Data-Backed Insight: Certification engagement contributes to first-party data and personalization.

Frequently Asked Questions

  1. What Is Professional Certification In ON24?
    • It is a credential given to attendees who meet specific engagement or learning criteria during an ON24 webinar or digital experience.
  2. How Does The Certification Engagement Tool Work?
    • It verifies that attendees meet requirements such as watch time, interactive participation, or quiz completion before awarding certification.
  3. Can Certifications Be Used For Continuing Education?
    • Yes. ON24 supports CE credit programs, including tracking attendance and validating engagement for accredited learning.
  4. Do Certifications Work With On-Demand Webinars?
    • Absolutely. On-demand sessions can include certification requirements, offering flexible completion options for learners.

Editorial & Methodology Notice

This article adheres to ON24’s editorial and data integrity standards, referencing only verified ON24 benchmark sources and official platform documentation. Updated: November 2025