Premium event management package

A service provided by ON24 that provides up to six hours of assistance with a webinar. Assistance includes: registration page setup, emails, console set up, presenter orientation, live event monitoring and archiving.

Overview

  • End-to-End Support

    Provides expert help across the full webinar lifecycle.

  • Live Event Confidence

    Ensures smooth execution with real-time monitoring.

  • Operational Efficiency

    Reduces workload for marketing and event teams.

Summarize this page with:

What Is Premium Event Management Package?

The Premium Event Management Package is an ON24 service designed to provide hands-on assistance throughout the full webinar production process. With up to six hours of expert support, ON24 specialists help customers prepare, configure, and manage high-quality webinar experiences using the ON24 Intelligent Engagement Platform.

This package ensures that every stage — from registration to archiving — is executed flawlessly. It is especially valuable for organizations running high-stakes webinars, complex sessions, or programs requiring elevated technical support. To explore the capabilities this service supports, including webinar tools and engagement features, visit the ON24 Webinars Page.

Why It Matters

Webinar success often depends on the quality of execution. Registration workflows, presenter readiness, console configuration, and live monitoring all require careful attention. Many teams lack the resources or technical expertise to manage these tasks without friction.

The Premium Event Management Package bridges this gap by providing dedicated support from ON24 specialists. These experts help ensure technical stability, guide presenters, and address any unexpected issues before, during, or after the event. This service increases reliability, improves attendee experience, and reduces the burden on internal teams.

For customers incorporating webinars into broader engagement strategies — such as multi-touch journeys or personalized experiences — ON24’s platform capabilities (explored at https://www.on24.com/platform/) combine with event management services to deliver stronger outcomes.

How It’s Used

  • Registration Page Setup: ON24 specialists help configure and customize the webinar registration experience, ensuring it aligns with brand guidelines and provides a seamless entry point for attendees.
  • Email Configuration: Support includes setting up event reminder emails, confirmation messages, and follow-up communications. These emails help increase attendance and maintain engagement throughout the event lifecycle.
  • Console Setup: Assistance includes building the ON24 webinar console, selecting widgets, and ensuring all engagement tools — such as Q&A, resources, polls, and surveys — are properly configured. This helps teams create a professional, interactive experience.
  • Presenter Orientation: Before the webinar, ON24 provides presenter training, including platform walkthroughs, audio/video preparation, and best practices for virtual delivery. This ensures presenters feel confident and prepared.
  • Live Event Monitoring: During the event, technical experts monitor the session in real time, identifying and resolving issues proactively. This offers teams peace of mind during critical moments.
  • Archiving and Post-Event Support: After the webinar concludes, ON24 assists with content archiving, ensuring that on-demand access is configured correctly. This enables extended engagement beyond the live broadcast and supports content hub strategies such as those showcased at https://www.on24.com/resources/propel-your-pipeline/.

Key Benefits

  • Greater Reliability: Professional oversight reduces technical risk during high-value events.
  • Improved Attendee Experience: Smooth execution enhances engagement and satisfaction.
  • Time Savings: Reduces the burden on marketing and operations teams.
  • Presenter Confidence: Orientation sessions help speakers deliver their best.
  • End-to-End Consistency: Ensures every detail — from registration to archiving — is handled correctly.

Frequently Asked Questions

  1. What Is Included In The Premium Event Management Package?
    • The service includes up to six hours of support covering registration setup, emails, console configuration, presenter orientation, live event monitoring, and archiving.
  2. How Does This Package Support Live Webinars?
    • ON24 specialists monitor the live session, troubleshoot issues, and ensure smooth execution from beginning to end.
  3. Do Presenters Receive Training?
    • Yes. ON24 provides presenter orientation to review platform functionality, best practices, and event flow.
  4. When Should Organizations Use This Package?
    • It is ideal for high-stakes webinars, complex events, or teams needing additional technical support and preparation.

Editorial & Methodology Notice

This article adheres to ON24’s editorial and data integrity standards, referencing only verified ON24 benchmark sources and official platform documentation. Updated: November 2025