What Is the Account Dashboard?

The account dashboard is a centralized hub within the ON24 Intelligent Engagement Platform that provides a snapshot of account-specific information. Users can quickly view essential metrics such as user logins, completed webcasts, tracking IDs, and contract start and end dates — all in one place.

More than a simple reporting screen, the account dashboard acts as a command center for managing webinars, virtual events, and digital experiences. By consolidating key data and account details, it gives marketers, event managers, and administrators an immediate understanding of performance and engagement across their ON24 programs.

What Is the Account Dashboard Used For?

In addition to surfacing important account details, the account dashboard allows users to manage and configure their ON24 experience. From this hub, users can:

  • Update Account Settings – Adjust configurations across different ON24 capabilities, such as automatically publishing webinars, reviewing account details, linking analytics tools (Google Analytics, Eloqua, HubSpot, Google Tag Manager), and defining industry benchmarking criteria.
  • Set Branding Preferences – Establish default brand colors, logos, fonts, and backgrounds to ensure every webinar and virtual event reflects a consistent brand identity.
  • Create Custom Tokens – Personalize communications by inserting tokens or rich text blocks into email notifications sent through the ON24 platform.
  • Adjust Autocorrect Settings – Correct common misspellings in on-demand captions, transcriptions, and AI-generated content to ensure professional accuracy across events.

This combination of reporting + configuration tools makes the account dashboard a vital resource for marketers looking to optimize both event execution and brand presentation.

Key Benefits of the ON24 Account Dashboard

    1. Centralized Performance Tracking – Instantly see logins, completed webinars, and account details in one view.
    2. Streamlined Account Management – Update settings, integrate with analytics tools, and manage permissions without switching platforms.
    3. Consistent Branding – Apply brand colors, logos, and fonts across all digital experiences.
    4. Enhanced Personalization – Use custom tokens to tailor attendee emails and notifications.

    Improved Accuracy – Leverage autocorrect to refine transcriptions, captions, and AI-generated event content.

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