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MEDIA ALERT: Trends in Employee Training

April 24th, 2013

ON24 Survey Uncovers the Best and Worst in On-the-Job Training

SAN FRANCISCO — April 24, 2013 — ON24, the global leader in webcasting and virtual communication solutions, has conducted a comprehensive employee survey on the best and worst of on-the-job training. Five hundred people gave enlightening answers, including:

• The bosses need more training, too: 45 percent of executives and managers “need the most training,” with eight percent of CEOs, 12 percent of executives, and 25 percent of mid-level managers described in the same way. Fifty-five percent of entry-level employees “need the most training.”

Some industries train well: Best-trained industries are:
o Medical/pharmaceutical – 49 percent
o Technology – 30 percento Education – 27 percento Accounting – 24 percent
• Room for improvement: 69 percent said the state of training at work was “good” or “very good,” while 22 percent said training was “satisfactory” or “unsatisfactory” (9 percent).

• Big quality and consistency gaps: 48 percent said that training occurs too infrequently, and 45 percent indicated that training content is inconsistent. Boring and outdated material was reported by 25 percent. Twenty-two percent said training was inconvenient, and 12 percent said that materials are hard to access.

• Prioritization: While 43 percent reported that training is a top priority in their organizations, 15 percent said it is not a priority.

• Driving success: 80 percent said training helps them do their jobs better, and 67 percent said it improves company performance. Fifty-seven percent said it can “enhance their career,” and only 2 percent indicated that training is not important.

• Virtual training benefits: Respondents see the value of accessing online content, citing these benefits: available anytime, anywhere (80 percent), easier to access (56 percent), interesting materials (31 percent) and easier to remember (21 percent).

About ON24, Inc.

ON24, the virtual communications platform for the global enterprise, provides interactive, impactful cloud-based solutions that drive outstanding results. ON24 offers a broad and innovative product portfolio, including webcasting, virtual events and virtual environments, accessible from any device and supported by robust reporting and analytics. Applications for the ON24 platform include demand generation, partner enablement, virtual talent management, product launches, company town hall meetings and user conferences. More than 800 organizations, including IBM, CA Technologies, Merck, Unilever, JPMorgan Chase, Deloitte, Credit Suisse, Ernst & Young, Amazon and SAP, rely on ON24. The company is headquartered in San Francisco, with offices throughout the world. For more information, visit: https://www.ON24.com.