ON24 platform cookie policy
Our ON24 Platform, which includes services related to ON24 Elite, ON24 Virtual Conference , ON24 Engagement Hub, and ON24 Target (collectively, the “Platform”) uses cookies to operate and improve our Platform and to provide you with a secure and positive experience when you use our Platform. This Platform Cookie Policy applies to our Platform and provides you with information about the types of cookies our Platform uses and the purposes for using those cookies.
Please read this Platform Cookie Policy carefully for more information about why we use cookies and your choices regarding cookies on our Platform. For a list of all the cookies used on our Platform, please review our cookie list below. For further information about this Platform Cookie Policy, please contact privacy@on24.com.
What is a cookie?
A browser (or HTTP) cookie is a small file of letters and numbers that is transferred to your browser through our Platform. Cookies allow us to operate and secure our Platform, remember users who are logged in, understand how users navigate through and use our Platform and associated services, and to display personalized content and targeted ads on our Platform and on third-party sites and online services.
Types of cookies
First and third-party cookies: whether a cookie is ‘first’ or ‘third’ party refers to the domain placing the cookie.
First-party cookies on our Platform are those set by the ON24.com domain.
Third-party cookies on our Platform are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be a third-party cookie.
Persistent cookies: these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies: these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
What cookies do we use and why?
Our Platform uses the following categories of cookies:
‘Strictly Necessary’ cookies let you move around the Platform and use essential features like secure areas and login screens. Without these cookies, we cannot respond to your requests or provide you with the services you request or access on our Platform. For example, we use these cookies: to remember information you have entered on forms during a web browser session; to identify you as being logged into our Platform; for security purposes; and to route users to specific applications of a service, or specific servers.
These cookies are necessary to the proper functioning of the Platform, so if you block these cookies the Platform may not function properly.
‘Performance’ cookies collect information about how you use our Platform (e.g., which pages you visit and if you experience any errors). They are used to help us improve how the Platform works, understand the interests of our users and carry out Platform analytics, and test different designs and features.. Some of these cookies are managed for us by third parties.
‘Functional’ cookies enable us to provide enhanced functionality and personalization. For example, we use these cookies to provide certain features (such as embedded content); improve your visit; remember settings you’ve applied, such as language, layout, text size, preferences and colors; save your cookie preferences; and remember if you have engaged with particular content on the Platform so that we don’t show it again. Some of these cookies are managed for us by third parties.
How to make my choices as to cookies. You can decide on your preferences as to the type of cookies you wish to accept or reject when accessing our Platform by using the buttons displayed. Please note, that your preferences are applied on a browser and device basis. So, you will need to set your cookie preferences for each browser and device you use to access our Platform.
Other information
Private browsing. You can generally activate or later deactivate the use of cookies through a functionality built into your web browser. To learn more about how to control cookie settings through your browser:
- Click here to learn more about “InPrivate” and managing cookie settings in Microsoft Edge;
- Click here to learn more about the “Enhanced Tracking Protection” setting and managing cookie settings in Firefox;
- Click here to learn more about “Incognito” and managing cookie settings in Chrome; or
- Click here to learn more about “Private Browsing” and managing cookie settings in Safari.
Changing your browser settings. You may also delete, block, or disable one or more cookies via your browser settings. Most internet browsers allow you to change your cookie settings. However, if you use your browser settings to block all cookies (including Strictly Necessary cookies), you may not be able to access all or parts of our Platform. Please see the links below for more information on how to manage cookie settings for certain bowsers:
- Cookie settings in Microsoft Edge
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
For further information about cookies, including how to see what cookies have been set and how to manage and delete them, please visit: www.allaboutcookies.org.
More information about Google Analytics cookies on our Platform.
One of the performance cookies used on the Platform is from Google Analytics. It provides data directly to our clients who use Google Analytics information on the use of the Platform. Please note that on this Platform, the Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking). Further information concerning Google Analytics and privacy can be found at https://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.
Cookie lists
The tables below identify the cookies used on the ON24 Platform:
| Audience & Presenter Cookies | |||||||
| Cookie Provider | ON24 Product/Tool | Cookie Name | Type of Cookie | What it does | Cookie Persistence | Audience/Presenter | |
| ON24 | Elite, VC | {room_id}_ios_audio_bug_reconnect_count | Strictly Necessary | Used to cap the number of reconnections triggered by an iOs audio issue | Persistent (until user deletes) | Audience | |
| ON24 | Engagement Hub | avoidCachingSystem | Strictly Necessary | Enable API caching system for Audience Gateway and experience | Session | Audience | |
| ON24 | Elite | BIGipServercons6_prd_wl | Strictly Necessary | Used by load balancer software to distribute traffic evenly across application servers. Keeps track of the server the request is being sent to. | Session | Audience | |
| ON24 | Elite | BIGipServerevent_http | Strictly Necessary | Used for load balancing. | Session | Audience/Presenter | |
| ON24 | Elite, VC, Engagement Hub, Target | BIGipServereventprd_apache | Strictly Necessary | Associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. | Session | Audience/Presenter | |
| ON24 | Elite | BIGipServereventprd_wl | Strictly Necessary | Associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. | Session | Audience | |
| ON24 | Elite | BIGipServerpmelite_wl | Strictly Necessary | Used for load balancing. | Session | Presenter | |
| ON24 | VC | BIGipServervshowprd_cache_# | Strictly Necessary | Associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. | Session | Audience | |
| ON24 | Elite | BIGipServerwcc_prd_wl | Strictly Necessary | Associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. | Session | Audience | |
| ON24 | Engagement Hub, Target | BIGipServerwccv_cache | Strictly Necessary | Associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. | Session | Audience | |
| ON24 | Target | bussiness-card-request-sent-{targetId}-{userid} | Strictly Necessary | Used to check if the user already sent a request with the business card functionality (if used by the user). If sent, the bussiness card UI will appear minimized. | Persistent (until user deletes) | Audience | |
| ON24 | Elite | CheckedQACols | Strictly Necessary | Used for storying column section for PMXD Q&A window. | Persistent (until user deletes) | Presenter | |
| ON24 | Elite | ejc# | Strictly Necessary | Used to identify returning registrant for an event and prevent session cookie from working for more than a configurable amount of time to cause the user to have to redo the SSO flow to load the audience URL. | Session | Audience | |
| ON24 | Elite | event# | Strictly Necessary | Used to identify returning registrant for an event. | Persistent (89 days) or Session (if generated through SSO Login with session parameter) | Audience | |
| ON24 | Elite | event{eventId} | Strictly Necessary | Used to identify returning registrant for an event. | Persistent (89 days) | Audience | |
| ON24 | GoLive | event<<WebcastEventId>> | Strictly Necessary | Used to access GoLive webcast session. | Session | Audience | |
| ON24 | Elite | eventid# | Strictly Necessary | Used to identify returning registrant for an event. | Persistent (89 days) or Session (if generated through SSO Login with session parameter) | Audience | |
| ON24 | GoLive | eventid<<WebcastEventId>> | Strictly Necessary | Used to access GoLive webcast session. | Session | Audience | |
| ON24 | Engagement Hub | gatewayId | Strictly Necessary | Used to remember the gateway ID for returning user. | Session | Audience | |
| ON24 | Elite, VC | is_reconnecting | Strictly Necessary | Used to identify if the user is being reconnected after facing an issue | Persistent (until user deletes) | Audience/Presenter | |
| ON24 | Elite | join-br-{eventId}-{event userid} | Strictly Necessary | Used to identify if a user joined a break out room, so the user can be taken directly to console when audience url is launched. | Session | Audience/Presenter | |
| ON24 | Admin, Audience, Presenter, Analytics, Engagement Hub, Target | JSESSIONID | Strictly Necessary | Used by the application to track user HTTP session across requests. | Session | Audience/Presenter | |
| ON24 | Elite | lang | Strictly Necessary | Used on PMXD login page. | Persistent (1 year) | Presenter | |
| ON24 | VC | location# | Strictly Necessary | Monitors the current ‘virtual’ location of the user within Elite. | Session | Audience | |
| ON24 | Elite | mediametricid# | Strictly Necessary | Used for validating for all media metric API calls. | Session | Audience | |
| ON24 | Console | mediametricid{mediametridid} | Strictly Necessary | Used to validate this cookie during media metric service call for log mode . | Session | Audience | |
| ON24 | Elite | ON24_Pool | Strictly Necessary | Used by load balancer software to distribute traffic evenly across application servers. Keeps track of which cluster of server the request is being sent to. | Session | Audience/Presenter | |
| Vonage | Elite, VC | opentok_client_id | Strictly Necessary | Identifier for user’s video session. | Persistent (until user deletes) | Audience/Presenter | |
| ON24 | Elite | pexip_call_<call_id>_options | Strictly Necessary | Actual options associated to a pexip call once the connection has been established (mic id, camera id, height, width, aspect ratio, etc). | Session | Presenter | |
| ON24 | Elite | pexip_call_<call_id>_props | Strictly Necessary | Requested high-level options associated to a pexip call before making the connection (bandwidth in, bandwidth out, etc). | Session | Presenter | |
| ON24 | Elite | presenter#_# | Strictly Necessary | Used to identify returning presenter for an event. | Persistent (365 days) | Presenter | |
| ON24 | VC | redirectUrl | Strictly Necessary | Used by the Platform to enable user to rejoin the show by capturing redirecturl link in this cookie. | Session | Audience | |
| ON24 | Elite | s# | Strictly Necessary | Used to identify if slide access is permitted without console launch. | Session | Audience | |
| ON24 | Elite | s{eventid} | Strictly Necessary | Used to identify if slide access is permitted without console launch. | Session | Audience | |
| ON24 | Elite | sa-{eventId} | Strictly Necessary | Used to validate HTTP Referrer header to ensure the request is originating from an authenticated ON24 application. | Session | Audience | |
| ON24 | Elite | sessionpulse# | Strictly Necessary | If there is no http session but cookie is present for corresponding mediametricsessionid, then give another chance to continue watching on demand by creating new session. Else return invalid-mms to logout. | Session | Audience | |
| ON24 | Elite | sessionpulse{mediametridid} | Strictly Necessary | If there is no http session but cookie is present for corresponding mediametricsessionid, then give another chance to continue watching OD by creating new session, or else return invalid-mms to logout. | Session | Audience | |
| ON24 | VC | showCode | Strictly Necessary | Used by the Platform to enable user to rejoin the show by capturing showCode in this cookie. | Session | Audience | |
| ON24 | Elite | test_cookie | Strictly Necessary | Used to test whether the users browser supports cookies. | Session | Audience | |
| ON24 | VC | uid# | Strictly Necessary | Used to tracks users current session. If the Auto login feature is enabled for a delayed registration show, then this cookie is stored across browser sessions. If the auto login is not eanbled for the environment, then it is a session based cookie. | Persistent (364 days) | Audience | |
| ON24 | Engagement Hub | uid# | Strictly Necessary | Used by the Platform to recognize the authenticated user. In case of SAML SSO activation, this cookie is stored as a Session cookie. | Persistent (364 days) | Audience | |
| ON24 | Target | uidexp# | Strictly Necessary | Used by the Platform to recognize the authenticated user. In case of SAML SSO activation, this cookie is stored as a Session cookie. | Persistent (364 days) | Audience | |
| ON24 | GoLive | veid_<<eventId>> | Strictly Necessary | Used to access GoLive audience APIs. | Session | Audience | |
| ON24 | Elite | verto_call_<call_id>_params | Strictly Necessary | The settings associated to the call (mic id, camera id, height, width, aspect ratio, etc). | Persistent (until user deletes) | Presenter | |
| ON24 | Elite | verto_session_uuid | Strictly Necessary | This cookie is track user’s session with ON24 video conferencing solution. | Persistent (until user deletes) | Presenter | |
| OneTrust | Elite, VC, Engagement Hub, Target | OptanonConsent | Strictly Necessary | It is created by One Trust to store the user consent status for each cookie category | Persistent (365 days) | Audience | |
| OneTrust | Elite, VC, Engagement Hub, Target | OptanonAlertBoxClosed | Strictly Necessary | It is created by One Trust to store the status of user’s interaction with cookie banner | Persistent (365 days) | Audience | |
| ON24 | GoLive | velanguage_<<eventId>> | Strictly Necessary | Used to access GoLive multi lingual functionality. | Session | Audience | |
| ON24 | GoLive | gl_login <<eventid>> | Strictly Necessary | Used for Go Live auto log in | Persistent (90 days) | Audience | |
| ON24 | Elite, VC, Engagement Hub, Target | TS followed by (8 hexadecimals} | Strictly Necessary | Used for security reasons. Tracks session integrity and validates that domain/subdomain cookies sent from the web server to the client remain unaltered. | Persistent (600 seconds) | Audience/Presenter | |
| ON24 | Elite, VC, Engagement Hub, Target | TS followed by {8 hexadecimals}{3 decimals} | Strictly Necessary | Used for security reasons. Supports specific ASM features or functionalities in use. | Session | Audience/Presenter | |
| Google Analytics | Elite | _ga | Performance | Used by Google Universal Analytics. | Persistent (729 days) | Audience | |
| Google Analytics | Elite | _gid | Performance | Used by Google Universal Analytics | Persistent (24 hours) | Audience | |
| New Relic | GoLive | ajs_anonymous_id | Performance | Track into New Relic Javascript logs | Persistent (360 days) | Audience | |
| New Relic | GoLive | ajs_group_id | Performance | Track into New Relic Javascript logs | Persistent (279 days) | Audience | |
| New Relic | GoLive | ajs_user_id | Performance | Track into New Relic Javascript logs | Persistent (360 days) | Audience | |
| New Relic | GoLive | analytics_session_id | Performance | Track into New Relic Javascript logs | Persistent (360 days) | Audience | |
| New Relic | GoLive | analytics_session_id.last_access | Performance | Track into New Relic Javascript logs | Persistent (360 days) | Audience | |
| New Relic | GoLive | login_idle_session_timeout | Performance | Track into New Relic Javascript logs | Persistent (361 days) | Audience | |
| New Relic | GoLive | login_service_login_newrelic_com_tokens | Performance | Track into New Relic Javascript logs | Session | Audience | |
| New Relic | GoLive | TessenSessionId | Performance | Track into New Relic Javascript logs | Session | Audience | |
| New Relic | GoLive | TSNGUID | Performance | Track into New Relic Javascript logs | Persistent (360 days) | Audience | |
| ON24 | VC | user_identity_# | Performance | Used to store a unique ID for every user that visits a particular environment for a particular browser. | Persistent (364 days) | Audience | |
| ON24 | Elite, VC | [debug, log, info, warn, error, or none] | Functional | Logging level used by Vonage’s opentok library. | Persistent (until user deletes) | Audience | |
| ON24 | VC | loginId# | Functional | Stores unique identifier information (typically email) of the user. This cookie is not used for authentication purpose. | Session | Audience | |
| ON24 | Elite | on24language | Functional | Used for multi-language events to remember user language preference | Persistent (90 days) | Audience/Presenter | |
| Admin Cookies | |||||
| Cookie Provider | ON24 Product/Tool | Cookie Name | Type of Cookie | What it does | Cookie Persistence |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | /webcast/customleadsreports_wcc_filters_<clientId> | Strictly Necessary | Used to store selected filters for Analytics Custom Leads report. | Persistent (until user deletes) |
| Zopim | Elite | __zlcmid | Strictly Necessary | Tech support chat widget sets the cookies to store the Zopim Live Chat ID used to identify a device across visits. | Persistent (364 days) |
| Auth0 | Video Creator (Vibbio) | _legacy_auth0.i5trDKAJKPq9kqcrKb2bqaG-vSyLtpNu.is.authenticated | Strictly Necessary | Auth0 uses this to identify legacy VIBBIO users in the EU Video Creator app. | Session |
| Pendo | Elite, VC, Engagement Hub, Target | _pendo_accountId.# | Strictly Necessary | Used by Pendo. Pendo is used by on our Admin tools to help provide in-product tool tips, banners and contextual help. | Persistent (99 days) |
| Pendo | Elite, VC, Engagement Hub, Target | _pendo_meta.# | Strictly Necessary | Used by Pendo. Pendo is used by on our Admin tools to help provide in-product tool tips, banners and contextual help. | Persistent (99 days) |
| Pendo | Elite, VC, Engagement Hub, Target | _pendo_visitorId.# | Strictly Necessary | Used by Pendo. Pendo is used by on our Admin tools to help provide in-product tool tips, banners and contextual help. | Persistent (99 days) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | <clientId>.elite.analytics.contentExperiences.displayedcolumns | Strictly Necessary | Used to store selected columns in Analytics Target report. | Persistent (until user deletes) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | <clientid>.elite.analytics.engagementHub.displayedcolumns | Strictly Necessary | Used to store selected columns in Analytics Engagement Hub report. | Persistent (until user deletes) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | <clientId>.elite.analytics.pollDetails.displayedcolumns | Strictly Necessary | Used to store selected columns in Analytics Polls & Survey report. | Persistent (until user deletes) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | <clientId>.elite.analytics.powerleads.displayedcolumns | Strictly Necessary | Used to store selected columns in Analytics Polls & Survey report. | Persistent (until user deletes) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | <clientId>.elite.analytics.subscribers.displayedcolumns | Strictly Necessary | Used to store selected columns in Analytics Engagement Hub / Subscriber report. | Persistent (until user deletes) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | <clientid>.elite.analytics.webcast.displayedcolumns | Strictly Necessary | Used to store selected columns in Analytics Webcast report. | Persistent (until user deletes) |
| LOGI Analytics | Elite, VC, Engagement Hub, Target | <eventId>-attendance-filter-radio-buttons | Strictly Necessary | Used to store selected Attendance Filter for Intelligence – Audience report. | Persistent (30 days) |
| LOGI Analytics | Elite, VC, Engagement Hub, Target | <eventId>-viewer-type-live-checkbox | Strictly Necessary | Used to check if user has selected the Live Viewer Type in Intelligence – Audience report. | Persistent (30 days) |
| LOGI Analytics | Elite, VC, Engagement Hub, Target | <eventId>-viewer-type-od-checkbox | Strictly Necessary | Used to check if user has selected the On Demand Viewer Type in Intelligence – Audience report. | Persistent (30 days) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | <reportId>_propagatedFilters | Strictly Necessary | Used to propagate selected Filters from Analytics Dashboard to another Analytics report. | Session |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | <reportId>_propagatedFilters_timestamp | Strictly Necessary | Used to propagate selected Filters from Analytics Dashboard to another Analytics report. | Session |
| ON24 | Elite, VC, Engagement Hub, Target | ARRAffinity | Strictly Necessary | Used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | Session |
| ON24 | Elite, VC, Engagement Hub, Target | ARRAffinitySameSite | Strictly Necessary | Used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session. | Session |
| Auth0 | Video Creator (Vibbio) | auth0.i5trDKAJKPq9kqcrKb2bqaG-vSyLtpNu.is.authenticated | Strictly Necessary | Auth0 uses this to identify legacy VIBBIO users in the EU Video Creator app | Session |
| ON24 | Elite, VC, Engagement Hub, Target | BIGipServereventprd_apache | Strictly Necessary | Associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. | Session |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | BIGipServerwccanalytics_80 | Strictly Necessary | Associated with managing sessions on load balanced servers, to ensure user requests are routed consistently to the correct server. | Session |
| ON24 | Elite, VC, Engagement Hub, Target | custom_report_<eventId> | Strictly Necessary | Used to store selected Filters for Webcast Intelligence – Dashboard Custom Export. | Persistent (until user deletes) |
| ON24 | Elite | dictionary | Strictly Necessary | Used to store the translations for a respective language. | Persistent (until user deletes) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | elite.analytics.apitokensdashboard.newtoken.<clientId> | Strictly Necessary | Used to check if user has requested new token in Analytics API Dashboard. | Session |
| ON24 | Admin, Audience, Presenter, Analytics | JSESSIONID | Strictly Necessary | Used by the application to track user HTTP session across requests. | Session |
| LOGI Analytics | Elite, VC, Engagement Hub, Target, Analytics | last-selected-application-<clientId> | Strictly Necessary | Used to store selected Application Filter for Analytics Benchmark report. | Persistent (until user deletes) |
| LOGI Analytics | Elite, VC, Engagement Hub, Target | last-selected-industry-<clientId> | Strictly Necessary | Used to store selected Industry Filter for Analytics Benchmark report. | Persistent (until user deletes) |
| ON24 | Elite | localizationLanguageCd | Strictly Necessary | Used to detect the localization language. | Persistent (until user deletes) |
| ON24 | Elite | login_cookie | Strictly Necessary | Used to identify returning user. | Persistent (149 days) |
| Pendo | Video Creator (Vibbio) | pendo_identity | Strictly Necessary | Used by Pendo. Pendo is used by on our Admin tools to help provide in-product tool tips, banners and contextual help. | Persistent (3 months) |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | psr_ctp | Strictly Necessary | Used to check the current table page for Polls & Survey report | Session |
| ON24 | Elite, VC, Engagement Hub, Target | rdAllowRedo | Strictly Necessary | Used by reporting application to track changes made to report filter and tracking if the user can undo/redo a specific change. | Session |
| ON24 | Elite, VC, Engagement Hub, Target | rdAllowUndo | Strictly Necessary | Used by reporting application to track changes made to report filter and tracking if the user can undo/redo a specific change. | Session |
| ON24 | Elite, VC, Engagement Hub, Target | rdFileDownloadComplete | Strictly Necessary | Used by reporting application to track download status of an report exported by the user. | Session |
| ON24 | Elite, VC, Engagement Hub, Target, Analytics | report_token_url | Strictly Necessary | Used to check if public viewer has access to Intelligence Report. | Session |
| ON24 | Elite / Segmentation | seg_admin_id | Strictly Necessary | Used by the Platform to identify the logged in user. | Session |
| ON24 | Elite / Segmentation | seg_client_id | Strictly Necessary | Used by the Platform to identify thecurrently selected client | Session |
| ON24 | Connect | user | Strictly Necessary | Used by the Platform to identify the logged in user. | Session |
| ON24 | Connect | username | Strictly Necessary | Used to identify returning user. | Persistent (149 days) |
| ON24 | VC | VESESSIONID | Strictly Necessary | General purpose Platform session cookie. Used to maintain an anonymous user session by the server. | Session |
| ON24 | VC | vshow-recently-accessed-cookie-# | Strictly Necessary | Used by VC Manager application to keep track of recently accessed Virtual events by an admin | Persistent (364 days) |
| ON24 | Elite, Analytics | wcc_admin | Strictly Necessary | Used to remember logged in user. | Session |
| ON24 | Elite, Analytics | wcc_elite_admin_client | Strictly Necessary | Used to keep client ID associated with current login to secure client reports. | Session |
| ON24 | GoLive | wccve_gateway | Strictly Necessary | Used to access GoLive admin APIs. | Session |
| ON24 | Elite | X-ON24-CSRF-TOKEN | Strictly Necessary | It is localstorage used to store the CSRF token used to protect against CSRF attacks. | Persistent (until user deletes) |
| Pendo | Elite, VC, Engagement Hub, Target | pendo_tabId | Strictly Necessary | Used by Pendo. Pendo is used on our Admin tools to help provide in-product tool tips, banners and contextual help. | Session |
| ON24 | Elite, VC, Engagement Hub, Target | TS followed by (8 hexadecimals} | Strictly Necessary | Used for security reasons. Tracks session integrity and validates that domain/subdomain cookies sent from the web server to the client remain unaltered. | Persistent (600 seconds) |
| ON24 | Elite, VC, Engagement Hub, Target | TS followed by {8 hexadecimals}{3 decimals} | Strictly Necessary | Used for security reasons. Supports specific ASM features or functionalities in use. | Session |
| ON24 | Engagement Hub | ehub-flyout-collapse-setup-{clientid}-{ehubid}-{eventid} | Functional | Used to store and retrieve the last state of a content Flyout sections (collapsed or not). | Persistent (until user deletes) |
| ON24 | Engagement Hub | EmbeddedOptions-{ehubid} | Functional | Used to store and retrieve the last embedding hub settings. | Persistent (until user deletes) |
| ON24 | Elite, Engagement Hub, Target, Analytics | free-trial-displayed | Functional | Used to check if the Free Trial Popup has been displayed to the user. | Persistent (until user deletes) |
| ON24 | Elite, Engagement Hub, Target, Analytics | free-trial-reminder-closed | Functional | Used to check if user has closed the Free Trial Reminder. | Persistent (until user deletes) |
| ON24 | Engagement Hub | hasClosedEhubContentLimitsAlert | Functional | Used to check if a user already dismissed the EHub content limits alert, and don’t show it any more. | Session |
| ON24 | Target | hasClosedTargetContentLimitsAlert | Functional | Used to check if a user already dismissed the Target content limits alert, and don’t show it any more. | Session |
| ON24 | Engagement Hub | layoutSectionsState | Functional | Used to store and retrieve the last state of a EHub design section collapsible panels | Session |
| ON24 | Elite, VC, Engagement Hub, Target | scheduler-dash-hidden-invalid-users-alert | Functional | Used to check if a user already dismissed the Scheduler Invalid users Alert, and don’t show it further. | Session |
| ON24 | Engagement Hub | toolsSectionsState | Functional | Used to store and retrieve the last state of the EHub tools section collapsible panels. | Session |
| ON24 | Elite, VC, Engagement Hub, Target | user | Functional | Used to store user information after login Into Marketo UI. | Session |