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ON24 subprocessors

  1. ON24, Inc. (“ON24”) uses certain subprocessors to assist it in providing Services, as described in the ON24 Universal Terms and Conditions (the “Terms”).  Defined terms used herein shall have the same meaning as defined in the Terms.  A subprocessor is a third-party company engaged by ON24 who processes or has access to certain Client Information.  ON24 requires its subprocessors to agree contractually to implement appropriate technical and organizational measures to ensure that their processing of Client Information will meet the requirements of applicable law.  The list of ON24’s current subprocessors follows:
  Entity name  Role / services performed Entity location
Affiliates ON24 Australia Pty. Ltd. ON24 affiliate Australia
ON24 Ltd. ON24 affiliate United Kingdom
ON24 Pte Ltd. ON24 affiliate Singapore
CDNs/Cloud Service Providers Akamai Content delivery network United States
Edgio Content delivery network United States
Google Cloud services United States
Microsoft Azure cloud services United States
Service Subprocessors GlowTouch Technologies Customer support services United States
New Relic Application monitoring United States
Salesforce Technical support ticketing United States
Stream.IO Chat services United States
TIBCO Scribe Data integration United States
Vonage Audio/Video encoding and distribution United States

Subscribing to updates to the subprocessor list

ON24 clients can subscribe to receive email updates to ON24’s subprocessor list here.