Grow your career with ON24
We’re looking for talented, passionate people who share our vision of helping companies engage, understand and build relationships with their audience in a digital world. With our leading sales and marketing platform for digital engagement, your work will impact how global businesses drive revenue growth throughout their enterprise. Apply today!
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Customer Success
Vice President of Professional Services
United States - Remote
Vice President of Professional Services
United States - Remote
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
Role Overview:
We are seeking a dynamic, experienced and results-driven Vice President of Professional Services to lead our division globally. The VP will oversee our services portfolio, ensuring exceptional quality, client satisfaction, and ARR/Revenue growth. They will drive the strategic direction of our offerings, build strong client relationships, and foster a culture of excellence within our teams. The core focus will be to develop and execute strategies to drive increased service bookings and revenue, optimize our portfolio and delivery methodology, and enhance operational efficiency through continuous innovation, ensuring customer outcomes and growth in value from the ON24 solution. Responsibilities:
Strategic Leadership & Planning:
- Develop and execute the division's strategic vision and roadmap aligned with company objectives.
- Identify market trends, client needs, and growth opportunities to inform service offerings.
- Drive innovation and continuous improvement initiatives within the division.
Service Delivery & Client Relationships:
- Oversee end-to-end service delivery, including project management, implementation, training, and support.
- Build and maintain strong client relationships, understanding needs, and providing proactive solutions.
- Regularly interacts with executives and customers in regions to nurture and maintain key customer sponsor relationships and cultivate trust-based partnerships.
- Works closely with external vendors, partners, and contractors to ensure service quality, client satisfaction, and adherence to SLAs.
Team Management & Development:
- Provide leadership, mentorship, and guidance to the professional services team.
- Foster a culture of high performance, accountability, and continuous learning.
- Optimize resource allocation and manage staffing needs effectively.
Financial Management, Revenue Growth & Forecasting:
- Develop pricing strategies, manage project budgets, and optimize resource utilization.
- Drive revenue growth and profitability through effective client management and project delivery.
- Monitor financial performance, analyze variances, and take corrective actions as needed.
- Forecast revenue delivery and Annual Recurring Revenue (ARR), and develop strategies to meet targets.
Cross-Functional Collaboration & Compliance:
- Collaborate with sales, product development, and other departments to identify synergy opportunities.
- Ensure compliance with regulations, standards, and best practices.
- Manage risks associated with service delivery and implement mitigation strategies.
Skills & Experience:
- Proven track record of success in a leadership role with at least 7 years of experience in a high-tech and marketing technology environment with an expert-level understanding of Professional Services Practices
- At least 5 years of people management experience, managing teams of 10 or more people
- At least 3 years of second line leadership experience
- Executive-level communication and presentation skills
- Outstanding change management, customer service, sales support, people, and project management skills.
- Experience in business development activities
- Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint.
- Excellent organizational, planning, presentation, and communication skills. The ability to work effectively with all levels of the organization, and the ability to meet deadlines.
- A bachelor's degree in Business, Computer Science, Information Systems, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
Perks & Benefits:
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Unlimited PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
- Fitness and wellness perks including discounted memberships with 24 Hour Fitness
The base pay range for this position is $170,000 to $225,000. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.
EEOC:
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
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Marketing
Marketing Operations Campaigns Manager
United States - Remote
Marketing Operations Campaigns Manager
United States - Remote
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
As a member of the marketing operations team, the Marketing Operations Campaigns Manager is primarily responsible for the data to day execution, monitoring and optimization of complex, multi-channel campaigns. You will partner with the broader marketing organization, to develop and execute comprehensive marketing campaigns designed to drive awareness, lead generation, engagement, pipeline, and revenue.
Responsibilities:
- Managing email campaigns from production to analytics, through testing and deployment.
Recommending the best course of action to reach the campaign goals. - Working closely with the Demand, Growth, Product etc. teams to define optimal email/nurture programs to increase awareness, demand generation and customer retention.
- Providing visibility and insights on results and recommending improvements to increase open rates, click rates, constantly improving deliverability and reducing opt outs.
- Establishing and continuously improving processes to ensure the overall team's effectiveness.
Staying informed of industry best practices. - Monitor the success of marketing campaigns through Salesforce, Marketo and analytics platforms to ensure that key performance indicators are met
Skills & Qualifications
- 5+ years of SaaS or B2B marketing experience
- Marketo certification is preferred
- Working knowledge of Salesforce with ability to execute reports
- Problem solver with the ability to make recommendations in a structured, professional manner to business stakeholders from varied functions and at all levels of the organization
- Demonstrated success collaborating across a global organization, and partnering with people who are experts in their fields
- Strong project management and timeline management skills
- Ownership mindset and ability to work independently
- Results-driven and self-starter
- Strong communicator, both written and verbal
- Flexibility & ability to work in a fast-paced and dynamic environment
Perks & Benefits
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Generous PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, weekly team lunches, and classes for professional and personal development
The base pay range for this position is $100,000 to $125,000. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
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Sales
Account Executive, Enterprise (APAC)
Australia - Sydney
Account Executive, Enterprise (APAC)
Australia - Sydney
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
Role Overview:
Are you a high-energy, motivated and driven individual committed to building your career in sales? As an Enterprise Account Executive at ON24, you’ll be responsible for sales of our suite of webcasting tools to new named accounts. If you’re smart, ambitious, and passionate about selling a marketing solution that revolutionizes the way webinars generate leads and engage customers, then we want to hear from you.
Responsibilities:
Responsibilities:
- Prospect, secure meetings, and close new business by qualifying opportunities with key decision makers. Decision makers include a wide range of marketing and demand generation titles, as well as corporate communications, training, IT, procurement and sales.
- Conduct presentations and product demonstrations.
- Consult with prospects to determine the best solutions for their specific needs. Recommend solutions, prepare and present proposals and get contracts executed.
- Achieve all individual activity and revenue targets set by the company.
- Log sales activity (prospecting, opportunities, revenue, next steps) in salesforce.com
- Attend sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends, and regulations in the market place.
- Keep current with all ON24 product information, pricing and contract terms.
- Travel, as required, to meet prospects and customer face-to-face.
Skills & Experience:
- A Bachelor's degree in communication, business, marketing, or related field or relevant experience
- 5+ years of direct B2B SaaS selling experience
- Selling into marketing, corporate communications preferred
- Demonstrated experience being able to conduct online sales presentations and product demonstrations.
- Demonstrated experience developing new business relationships with all levels of enterprise organizations; a true “hunter” mentality who strives for the close.
- Experience seeking out and closing business with new companies while exceeding sales quotas.
- Strong technical aptitude.
- Ability to converse in a professional and knowledgeable manner on various industry topics and Internet technologies in order to ‘sell’ opportunities to prospective customers.
- Highly developed organizational, planning and management skills.
- Strong detail orientation with numbers, follow through and contract details.
- Superior written and oral communication skills.
- Comfortable working in a fast-paced, quota-driven environment with changing needs and requirements.
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
Director of Partnerships
United States - Remote
Director of Partnerships
United States - Remote
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
Role Overview:
We are seeking a highly motivated and experienced Director of Partnerships. This person will play a pivotal role in developing and executing our partner strategy to drive revenue growth in new markets globally. This role requires a strategic thinker with strong communication, negotiation, and relationship-building skills.
Responsibilities:
- Develop and execute a comprehensive global partner strategy to drive revenue growth and expansion.
- Identify, recruit, and onboard strategic partners, including resellers, agencies, consultants, and technology partners.
- Establish strong relationships with key partners and work closely with them to develop joint business plans and go-to-market strategies.
- Collaborate with cross-functional teams including sales, marketing, product, and customer success to ensure alignment and maximize partner success.
- Provide ongoing support and enablement to partners, including training, resources, and support for joint marketing initiatives.
- Monitor and analyze partner performance, identify areas for improvement, and implement strategies to optimize partner outcomes.
- Stay informed about industry trends, competitor activities, and market developments to identify new partnership opportunities and stay ahead of the curve.
Skills & Experience:
- Bachelor's degree in business, marketing, or a related field; MBA preferred.
- Proven track record of success in building out a partnership strategy, business development and partner management within the SaaS industry.
- Strong understanding of webinar marketing, digital marketing, and/or B2B sales processes.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to think strategically and execute tactically in a fast-paced, dynamic environment.
- Experience working with global partners and navigating cultural differences is a plus.
- Self-starter with a results-oriented mindset and a passion for driving business growth.
Perks & Benefits:
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Unlimited PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, and classes for professional and personal development
- Fitness and wellness perks including discounted memberships with 24 Hour Fitness
The base pay range for this position is $160,000 to $200,000, and there will be a strong variable component. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
Product Development
Product Management Director
United States - Remote
Product Management Director
United States - Remote
ON24 is on a mission to help businesses bring their go-to-market strategy into the AI era and drive cost-effective revenue growth. Through its leading intelligent engagement platform, ON24 enables customers to combine best-in-class experiences with personalization and content, to capture and act on connected insights at scale.
ON24 provides industry-leading companies, including 3 of the 5 largest global technology companies, 3 of the 5 top global asset management firms, 3 of the 5 largest global healthcare companies and 3 of the 5 largest global industrial companies, with a valuable source of first-party data to drive sales and marketing innovation, improve efficiency and increase business results. Headquartered in San Francisco, ON24 has a wide global footprint with offices in key regions, including London, Singapore and Sydney. For more information, please visit www.ON24.com.
Role Overview
ON24 is seeking a Product Management Director to help drive the product strategy and revenue goals of ON24’s offerings. This person will be responsible for the planning, creation and delivery of new and existing products and product capabilities. This includes gathering and prioritizing product requirements, refining the product vision, and working closely with a cross functional team to deliver new and enhanced solutions in a timely manner. The ideal candidate will have experience with SaaS software with experience in product development, be a strong communicator in both written and verbal formats and be well versed in Agile development processes.
Responsibilities
- Evolve the product roadmap for their areas of ownership through analysis of market trends, competitive data, and customer input
- Manage and prioritize product backlogs for areas of ownership
- Define and develop new products and features.
- Translate product vision and priorities into detailed product requirements.
- Manage product rollouts by participating in cross-functional teams, helping to produce product collateral, and training/communicating to stakeholders.
- Track product utilization and adapt the roadmap/backlog accordingly.
- Collaborate effectively with engineering, design, and delivery teams.
- Provide product expertise and consultation to sales and customer services teams.
Skills & Experience
- 7-10+ years of product management experience with tech companies.
- Demonstrated track record of delivering B2B products/services to market.
- Proven ability to transform abstract requirements into shippable product.
- Experience working with cross-functional teams.
- Strong background of effective communication with a variety of roles (technical and non-technical)
- Ability to execute on both tactical and strategic levels
- Understanding of Sales and Marketing software products, processes, and Marketing/Sales generated data
- Experience working with UI/UX Design teams and customers to deliver top notch experiences
- Product marketing experience a plus.
- Expert knowledge of SaaS software development and Agile processes.
- Understanding of Sales and Marketing software products, processes, and Marketing/Sales generated data
- Passion for technology with a technical understanding of web marketing, online applications, and internet services markets.
- Self-motivated strategic thinker with proven ability to manage multiple projects, set priorities, and meet deadlines.
- Strong communications skills and experience working with company executives and senior management.
- Experience and understanding of video streaming/hosting platforms a plus.
Perks & Benefits:
- Health benefits designed to fit the needs of you and your family — including medical, dental, and vision plans
- Generous PTO policy and wellness days to log off and recharge
- 11 paid company holidays for US-based employees + 1 Floating Holiday + 2 Floating Wellness days
- Employee Stock Purchase Plan
- 401K Plan with employer match
- Reimbursements covering home office expenses, cell phone use, weekly team lunches, and classes for professional and personal development
The base pay range for this position is $180,000 to $200,000. This range is not a guarantee of actual compensation that may be earned nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, education, skills, location, and other applicable factors.
ON24 is proud to be an equal employment opportunities (EEO) workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ON24 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Pursuant to the San Francisco Fair Chance Ordinance, ON24 will consider for employment qualified applicants with arrest and conviction records.
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Email us at jobs@on24.com for any questions about joining the growing team at ON24.