The #Webinerd Channel
Securly’s Guide to Scaling Customer Success Through Digital Engagement
Will Patterson, Manager, Customer Advocacy, Securly
Mark Bornstein, VP of Content Marketing, ON24
As a fast-growing, pioneer in EdTech, Securly relies on the power of webinars to reach and engage its customer base.
Over this past Summer, Securely launched a product education webinar series flawlessly, creating a hub of content for their customers to turn to for best practices. The secret to their success? A rockstar Customer Success Engineer with a plan.
Tune into this webinar to hear how Will Patterson at Securly launched a summer series that delighted customers in a creative way, educated on product best practices and delivered results.
Here’s what we covered:
- How to create an engaging series for customer training
- The process that goes behind building out a serialized webinar program
- Technologies used to keep key stakeholders on top of their responsibilities