The #Webinerd Channel

Securly’s Guide to Scaling Customer Success Through Digital Engagement

On-demand webinar
Speakers:
Will Patterson, Manager, Customer Advocacy, Securly
Mark Bornstein, VP of Content Marketing, ON24

As a fast-growing, pioneer in EdTech, Securly relies on the power of webinars to reach and engage its customer base.  

Over this past Summer, Securely launched a product education webinar series flawlessly, creating a hub of content for their customers to turn to for best practices. The secret to their success? A rockstar Customer Success Engineer with a plan. 

Tune into this webinar to hear how Will Patterson at Securly launched a summer series that delighted customers in a creative way, educated on product best practices and delivered results. 

Here’s what we covered: 

  • How to create an engaging series for customer training
  • The process that goes behind building out a serialized webinar program 
  • Technologies used to keep key stakeholders on top of their responsibilities