Customer Success Engineer, Securly
Title: Customer Success Engineer
Webinerd Since: 2017
Location: Charlotte, NC
Watch Will: The #Webinerd Channel presents: Securly’s Guide to Scaling Customer Success Through Digital Engagement
Learn more about Will from our interview with him below:
To you, what does it mean to be a webinerd? Fully embracing that it’s alright to geek out over the smallest feature releases inside of ON24.
An app/tool that I can’t live without is… an app that I can’t live without is Slack. There are Webinar Channels and DM’s going back and forth which help me stay on track.
When I’m not in the office, you can find me… riding my bike.
What is one of your career highlights? What are you most proud of in your career thus far? My first 600+ Attendee Webinar. I felt like a famous newscaster and the live feedback we were receiving was humbling. I would say I’m most proud of how far our webinar platform has come over even the last year.
I love ON24 because… I love ON24 because of two things; Customization and Analytics. Last year we gave the ON24 keys to our design and marketing teams, the things they have put together have just been mind-blowing.
Why is the ON24 webinerd community important to you? It’s such an amazing platform that brings highly creative advocates together to share ideas. I went to Webinar World for the first time this year and walked away with about 20 pages of notes of things I couldn’t wait to put in action.
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