Sales Engineer
JOB SUMMARY
The Sales Engineer is responsible for providing technical support to sales representatives in the office and in the field.
JOB RELATIONSHIPS
Reports to: Director, Sales Engineering
Organizational Unit: Sales
JOB RESPONSIBILITIES
- Write technical responses to RFPs, RFIs, and prospect questionnaires. Handle online and face-to-face presentations as required.
- Run in-depth product demonstrations for all ON24 products and services.
- Manage proof-of-concepts and provide training for prospects/clients evaluating ON24’s webcasting platform.
- Work with sales to scope complex and strategic sales opportunities.
- Effectively gather prospect and customer technical requirements and communicate back to product development and engineering.
- Provide technical account management assistance to sales and account managers as needed to help upsell/cross-sell new products and services to existing clients.
- Assist with prototyping, webcast interface design, and webcast management work as required. Work closely with ON24’s Professional Services organization.
- Assist product development and engineering groups with product requirements definition, beta test programs, and other tasks as needed.
ESSENTIAL EXPERIENCE
- 3+ years in pre-sales/solutions engineering.
- Technical Account Management/Sales Experience a plus.
- A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
ESSENTIAL SKILLS
- Excellent at working with wide spectrum of clients and prospects: C-level executives, marketing managers, and IT professionals.
- Excellent oral/written communication and presentation skills.
- Must be comfortable working in a fast paced, deadline driven environment with changing needs and requirements.
- Strong Internet and Web technical skills including intermediate knowledge of HTML and Photoshop.
- Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies, is a strong plus.
- Experience working for an ASP is highly desired.
To apply for this position, please send your resume and cover letter to jobs@on24.com. Your subject line should read "Sales Engineer"
No relocation assistance is provided - only local candidates will be considered.
No calls or agencies, please.
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