Sales Engineer


JOB SUMMARY

The Sales Engineer is responsible for providing technical support to sales representatives in the office and in the field.

 

JOB RELATIONSHIPS

 

Reports to:                                   Director, Sales Engineering

Organizational Unit:                        Sales

 

JOB RESPONSIBILITIES

 

  • Write technical responses to RFPs, RFIs, and prospect questionnaires.  Handle online and face-to-face presentations as required.

  • Run in-depth product demonstrations for all ON24 products and services. 

  • Manage proof-of-concepts and provide training for prospects/clients evaluating ON24’s webcasting platform.

  • Work with sales to scope complex and strategic sales opportunities.

  • Effectively gather prospect and customer technical requirements and communicate back to product development and engineering.

  • Provide technical account management assistance to sales and account managers as needed to help upsell/cross-sell new products and services to existing clients.

  •  Assist with prototyping, webcast interface design, and webcast management work as required.  Work closely with ON24’s Professional Services organization.
  •  Assist product development and engineering groups with product requirements definition, beta test programs, and other tasks as needed.

 

ESSENTIAL EXPERIENCE

 

  • 3+ years in pre-sales/solutions engineering. 

  • Technical Account Management/Sales Experience a plus.

  • A BA/BS degree, or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

 

ESSENTIAL SKILLS

 

  • Excellent at working with wide spectrum of clients and prospects: C-level executives, marketing managers, and IT professionals.

  • Excellent oral/written communication and presentation skills.

  • Must be comfortable working in a fast paced, deadline driven environment with changing needs and requirements.
  • Strong Internet and Web technical skills including intermediate knowledge of HTML and Photoshop.
  • Familiarity with streaming media protocols, audio/video encoding applications, content delivery networks (CDNs), and signal acquisition methodologies, is a strong plus.
  • Experience working for an ASP is highly desired.

To apply for this position, please send your resume and cover letter to jobs@on24.com. Your subject line should read "Sales Engineer"


No relocation assistance is provided - only local candidates will be considered.
No calls or agencies, please.

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